Clinic Administration Assistant

20747 District Heights, Maryland Fresenius Medical Care

Posted 3 days ago

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Job Description

Secretary/Receptionist

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

Principal Duties And Responsibilities:

Under general supervision, follows established company policies and procedures and applies acquired job skills:

Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:

  • Answering telephone & routing calls to the appropriate person
  • Professionally greet all patients and guests.
  • Maintain a professional environment at all times. Monitors the reception and waiting areas.
  • Distributing incoming mail.
  • Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures.
  • Ensure all aspects of patient confidentiality are maintained at all times

Scheduling and Registration - Responsibilities may include the following based on location and business need:

  • Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
  • Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
  • Organizes travel for patients by contacting and providing requested medical records.
  • Coordinates with transient patient paperwork.
  • Coordinates transfer placements and confirmations along with Clinical Manager.
  • Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing, and scanning.
  • Assist with medical appointment referrals and scheduling.
  • Assist with transportation coordination and referrals.
  • Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
  • Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:

  • Setting up and maintaining filing systems and basic databases as applicable.
  • Completing forms and reports as required by the various company offices and outside vendors and agencies.
  • Preparing purchase orders using the appropriate software application.
  • Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
  • Maintaining inventory of the necessary office supplies
  • Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
  • Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
  • Assemble, file, and maintain patient medical records.
  • Print patient schedule and pull patient charts daily.
  • Arrange for package pickup and delivery.
  • Assists with month-end reporting requirements.
  • Participate in collaboration sessions such as center/team huddles and staff meetings.
  • Attend education and training sessions as appropriate and apply key learnings.

Skills:

  • Knowledge of office procedures required.
  • Proficient in Microsoft office applications
  • Ability to adapt to supporting software applications.
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Strong organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Physical Demands And Working Conditions:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.

Supervision:

  • None

Education:

  • High School Diploma or GED required

Experience And Required Skills:

  • Minimum 6 months relevant experience without a degree.
  • 1-2 years related experience preferred.
  • Experience working knowledge of computers with Microsoft Word, Excel, and PowerPoint preferred. Good verbal communication skills.
  • Pleasant telephone manner.

The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $16 - $27 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

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Office Administration Part-time Assistant

22301 Alexandria, Virginia Top Level Promotions

Posted 21 days ago

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Job Description

Permanent
Job Title: Office Administrator Job Type: Part-TimeSalary: [21.00 per hour] About Us: Top Level Promotions is a dynamic and growing organization focused on providing excellent services to our clients. We specialize in creating innovative promotional campaigns that help brands connect with their audience. We are currently seeking a highly organized and motivated Office Administrator to join our team. This is an excellent opportunity for someone looking to contribute to the efficient running of an office environment and grow within a supportive and collaborative team.

Key Responsibilities:

Manage day-to-day office operations including answering phones, scheduling appointments, and handling correspondence.Greet visitors and clients, ensuring they are directed to the appropriate team members.Organize and maintain office filing systems, both digital and physical.Assist in managing office supplies, inventory, and ordering necessary materials.Coordinate meetings and manage office calendars.Process and distribute incoming and outgoing mail.Assist with basic HR tasks including maintaining employee records and scheduling interviews.Support other departments as needed with administrative tasks.Ensure the office is clean, organized, and welcoming.

Qualifications:

Proven experience as an office administrator or similar role.Strong organizational and multitasking skills with attention to detail.Excellent written and verbal communication skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Ability to work independently and in a team environment.Strong interpersonal skills and a positive attitude.High school diploma or equivalent; additional qualifications in office administration are a plus.

Why Join Us?

Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative and friendly work environment. How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this position.

We are an equal-opportunity employer and welcome applications from all qualified individuals.

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Office Administration Part-time Assistant

22201 Arlington, Virginia Top Level Promotions

Posted 22 days ago

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Job Description

Permanent
Job Title: Office Administrator Job Type: Part-TimeSalary: [21.00 per hour] About Us: Top Level Promotions is a dynamic and growing organization focused on providing excellent services to our clients. We specialize in creating innovative promotional campaigns that help brands connect with their audience. We are currently seeking a highly organized and motivated Office Administrator to join our team. This is an excellent opportunity for someone looking to contribute to the efficient running of an office environment and grow within a supportive and collaborative team.

Key Responsibilities:

Manage day-to-day office operations including answering phones, scheduling appointments, and handling correspondence.Greet visitors and clients, ensuring they are directed to the appropriate team members.Organize and maintain office filing systems, both digital and physical.Assist in managing office supplies, inventory, and ordering necessary materials.Coordinate meetings and manage office calendars.Process and distribute incoming and outgoing mail.Assist with basic HR tasks including maintaining employee records and scheduling interviews.Support other departments as needed with administrative tasks.Ensure the office is clean, organized, and welcoming.

Qualifications:

Proven experience as an office administrator or similar role.Strong organizational and multitasking skills with attention to detail.Excellent written and verbal communication skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Ability to work independently and in a team environment.Strong interpersonal skills and a positive attitude.High school diploma or equivalent; additional qualifications in office administration are a plus.

Why Join Us?

Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative and friendly work environment. How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this position.

We are an equal-opportunity employer and welcome applications from all qualified individuals.

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Director, Meetings and Administration

20022 Washington, District Of Columbia American Iron and Steel Institute

Posted today

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Job Description

The American Iron and Steel Institute is seeking a Director, Meetings and Administration to join our team. Reporting to the CEO, the Director, Meetings & Administration oversees the execution of the AISI’s annual General Meeting, its Board meetings, and other AISI committee meetings. They are also responsible for the administrative operations of the Institute, including IT, facilities management, and office administration.  


Primary Job Responsibilities

Meetings and Events

  • Overall responsibility for management of AISI’s annual General Meeting Planning, management, and execution of the Institute’s Annual Meeting – working with outsourced meeting planner and several staff members from public policy, executive office, communications and administration to deliver a prestigious, well-attended, highly valued event for AISI members that conveys AISI messaging, its brand and importance as a voice of the U.S. steel industry for issues that are central to the future of the industry and manufacturing competitiveness
  • Management of the Awards program for the annual General Meeting
  • Development of the Run of Show and coordination with meeting speakers, including high-level/profile government officials, business leaders, etc.
  • Marketing the General Meeting, including promotion of sponsorships.
  • Management of Cvent registration and App for the event

Planning and execution of three high-level Board meetings (one of which is held during the annual General Meeting).

  • Chief of Staff for the Board meetings, working directly with the CEO.
  • Respond to executive-level questions related to the Board meeting.
  • Supervise administrative staff for the successful execution of Board meetings
  • Ensure A/V is seamless for Board Meetings
  • Plan the Board Reception and Dinner for Winter and Fall Board meetings

Association-wide expertise in meeting/event management

  • Negotiate transient business hotel contract for AISI members
  • Oversee and execute technology functions for events (Zoom, Owls, etc.)
  • Hotel contract negotiation and/or review of all association hotel contracts (from other program managers), and other event contracts for the association
  • Responsible for planning and coordinating the annual staff outing in the summer and the holiday luncheon in December
  • Oversee and assist in planning, when necessary, AISI committee meetings. Program managers are responsible for coordinating with the Meetings Associate on meetings; however, as the supervisor of the Meetings Associate, you will review outside dinner contracts, in-house a/v, and overall execution of in-house meetings


Administration

The position is responsible for AISI’s Administration functions, including:

  • Work with outsourced IT Administrator to manage information and communications technology, systems, and networks, and purchasing related equipment and software.
  • Work with the outsourced IT Administrator to continue AISI’s cyber security awareness program and ongoing training.
  • Work with an outsourced HR professional to coordinate the CEO’s directives related to HR
  •  Create and host All Hands meetings, including coordinating service recognitions for tenured employees
  • Review and negotiate contracts for office administration (such as copier renewals)
  • Assist the CEO, as assigned, with the preparation/finalization of the annual budget and business plan for the Board’s review/approval
  • Work with the CFO (outside consultant) as assigned by the CEO
  • Work with the accounting manager and the Associate Members Committee’s staff director to manage associate member dues processing
  • Assist with new member onboarding communications as assigned by the CEO
  • Responsible for internal communications regarding building hours, closures, inclement weather, local events impacting staff, etc.
  • Responsible for communicating with the building and managing changes related to building policies, such as changes to the 25Mass App, or parking, and making sure AISI events are executed well in the building space, etc.
  • Ensure office supplies supporting meetings and day-to-day operations are ordered promptly and managed within budget


Knowledge and Skill Requirements

  • Meeting and event planning skills
  • Strong business skills and knowledge of accounting procedures
  • Budgeting skills, business planning skills and experience
  • Excellent verbal and written communication skills
  • Strong general management knowledge and skills
  • Staff management and team building skills
  • Ability to effectively interact with senior-level executives and staff
  • Proficient or Advanced-level experience using Microsoft Office 365, SharePoint Online, including Word, Excel, PowerPoint, and Outlook
  • Previous experience using a CRM system-wide database
  • Basic web design experience is desirable
  • Strong time management skills
  • Ability to demonstrate sound judgment and initiative
  • Ability to effectively solve problems
  • Ability to anticipate needs and be proactive


Education/Training/Experience


  • B.S. in business administration or a specific field such as hospitality management, communications, marketing, or management
  • 5+ years’ meeting planning experience
  • Board meeting management experience a plus
  • Cvent experience
  • Certified meeting planner a plus
  • CRM system database experience  
  • Prior experience as the operations member of a management team for a small to mid-size business is helpful 
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Consultant, Customer Contract Administration

20022 Washington, District Of Columbia Cardinal Health

Posted 2 days ago

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Job Description

What Customer Contract Administration contributes to Cardinal Health

Customer Contract Administration is responsible for responding to RFIs and RFPs and coordinating administration of customer contract terms and conditions across multiple areas to maximize contract value.

Responsibilities

  • Actively and independently seeks out Federal Government contract opportunities for both the Med/Surg and Pharmaceutical businesses

  • Collaborate with several cross functional teams to include: legal, corporate compliance, functional business experts, government leadership team, etc. in order to establish strategic alignment

  • Utilize business acumen to identify appropriate opportunities and business unit to coordinate with for complex Government solicitations

  • Review and understand contract terms and conditions to ensure contractual obligations are achievable

  • Work with varying levels of internal and external customers

  • Ensures alignment with local strategies and initiatives

  • Administer multiple Federal Government contracts

  • Serves as a liaison for Government contracting officers to ensure all contract requirements are met for various Federal contracts

  • Run audits to ensure the business remains compliant on contractual requirements

  • Attention to detail and organization skills are key to success in this role

Qualifications

  • Bachelor's Degree or relevant experience preferred

  • 3-5 years of Government contracting, preferred

What is expected of you and others at this level?

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

  • May contribute to the development of policies and procedures

  • Works on complex projects of large scope

  • Develops solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives

  • Completes work independently receives general guidance on new projects

  • Work reviewed for purpose of meeting objectives

  • May act as a mentor to less experienced colleagues

Anticipated pay range: $80,900 - $115,500

Bonus eligible : No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 10/10/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (

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Consultant, Customer Contract Administration

20080 Washington, District Of Columbia Cardinal Health

Posted 5 days ago

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Job Description

**_What Customer Contract Administration contributes to Cardinal Health_**
Customer Contract Administration is responsible for responding to RFIs and RFPs and coordinating administration of customer contract terms and conditions across multiple areas to maximize contract value.
**_Responsibilities_**
+ Actively and independently seeks out Federal Government contract opportunities for both the Med/Surg and Pharmaceutical businesses
+ Collaborate with several cross functional teams to include: legal, corporate compliance, functional business experts, government leadership team, etc. in order to establish strategic alignment
+ Utilize business acumen to identify appropriate opportunities and business unit to coordinate with for complex Government solicitations
+ Review and understand contract terms and conditions to ensure contractual obligations are achievable
+ Work with varying levels of internal and external customers
+ Ensures alignment with local strategies and initiatives
+ Administer multiple Federal Government contracts
+ Serves as a liaison for Government contracting officers to ensure all contract requirements are met for various Federal contracts
+ Run audits to ensure the business remains compliant on contractual requirements
+ Attention to detail and organization skills are key to success in this role
**_Qualifications_**
+ Bachelor's Degree or relevant experience preferred
+ 3-5 years of Government contracting, preferred
**_What is expected of you and others at this level?_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated pay range:** $80,900 - $115,500
**Bonus eligible** : No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/10/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Product Manager (benefits administration)

22209 Arlington, Virginia Deloitte

Posted 5 days ago

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Job Description

Join our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. Work You'll Do This position is focused on managing and developing products within the Health & Wellness Benefits Administration domain. The ideal candidate will have direct experience in HW benefits administration and benefit product management ensuring that an administration platform meets the unique needs and challenges faced by our clients. We are seeking a results-driven Product Lead with direct experience delivering Health & Wellness benefits plans for clients. This role is pivotal in shaping, launching, and optimizing Health & Wellness Benefits Administration product, ensuring client needs and organizational goals are at the forefront of every initiative. Key Responsibilities Product Development & Discovery: Drive the discovery and development of Health & Wellness Benefits Administration products, conducting market research, gathering and documenting requirements, and defining product roadmaps. Formulate go-to-market strategies and facilitate stakeholder engagement to inform future product direction. Lifecycle Management: Guide products through all lifecycle stages-from concept to launch and market readiness-by applying sound judgment and advanced problem-solving skills. Coordinate cross-functional teams to deliver high-quality, client-focused solutions. Vision & Strategy: Shape and articulate a clear product vision, setting strategic direction and driving initiatives that align with both organizational objectives and client needs. Manage the product as a commercial asset, supporting go-to-market activities and implementing strategies for long-term sustainability. Project Leadership: Serve as the dedicated product lead for specific Health & Wellness features, taking ownership of project deliverables and ensuring focused execution. Value Proposition & Positioning: Define and communicate the product's unique value proposition and market positioning, differentiating it from competitors and maximizing impact for clients. Product Scoping & Release Management: Participate in the product scoping process, including backlog prioritization, roadmap planning, and release management. Drive continuous improvement and scalability through iterative product releases. Development Oversight & Collaboration: Collaborate across multiple teams to oversee the development lifecycle, proactively mitigating risks and resolving issues for timely delivery. Partner with technical developers to translate functional requirements into technical specifications and deliverables. Requirements Gathering & Backlog Management: Lead requirements gathering, converting business needs into well-defined user stories and functional requirements. Develop and manage the product backlog in Jira, ensuring epics, stories, and acceptance criteria are complete and prioritized. UX/UI & Technical Collaboration: Work closely with UX/UI designers to ensure product features are intuitive and meet user experience goals. Provide clear documentation, including process flows, functional specs, data mapping, and requirements traceability. Agile Practices: Engage in sprint ceremonies-backlog grooming, sprint planning, stand-ups, demos, and retrospectives-to drive agile delivery. Quality Assurance & UAT: Support user acceptance testing, defect resolution, and product enhancements by validating requirements against delivered features. Subject Matter Expertise: Act as a subject matter expert in health benefits administration, including program operations, product functionality, health plan eligibility rules, plan renewal processes, and reconciliation cycles. The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission-critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector's IndustryAdvantageTM. Qualifications Required: + Bachelor's degree + 4+ years of experience delivering benefits plans (Health & Wellness) for clients in roles such as a product manager, benefits operations manager, benefits analyst etc. + Experience with product management of benefits administration platforms + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Information for applicants with a need for accommodation: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Product Manager (benefits administration)

22212 Arlington, Virginia Deloitte

Posted 5 days ago

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Job Description

Join our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
Work You'll Do
This position is focused on managing and developing products within the Health & Wellness Benefits Administration domain. The ideal candidate will have direct experience in HW benefits administration and benefit product management ensuring that an administration platform meets the unique needs and challenges faced by our clients. We are seeking a results-driven Product Lead with direct experience delivering Health & Wellness benefits plans for clients. This role is pivotal in shaping, launching, and optimizing Health & Wellness Benefits Administration product, ensuring client needs and organizational goals are at the forefront of every initiative.
Key Responsibilities
Product Development & Discovery:
Drive the discovery and development of Health & Wellness Benefits Administration products, conducting market research, gathering and documenting requirements, and defining product roadmaps. Formulate go-to-market strategies and facilitate stakeholder engagement to inform future product direction.
Lifecycle Management:
Guide products through all lifecycle stages-from concept to launch and market readiness-by applying sound judgment and advanced problem-solving skills. Coordinate cross-functional teams to deliver high-quality, client-focused solutions.
Vision & Strategy:
Shape and articulate a clear product vision, setting strategic direction and driving initiatives that align with both organizational objectives and client needs. Manage the product as a commercial asset, supporting go-to-market activities and implementing strategies for long-term sustainability.
Project Leadership:
Serve as the dedicated product lead for specific Health & Wellness features, taking ownership of project deliverables and ensuring focused execution.
Value Proposition & Positioning:
Define and communicate the product's unique value proposition and market positioning, differentiating it from competitors and maximizing impact for clients.
Product Scoping & Release Management:
Participate in the product scoping process, including backlog prioritization, roadmap planning, and release management. Drive continuous improvement and scalability through iterative product releases.
Development Oversight & Collaboration:
Collaborate across multiple teams to oversee the development lifecycle, proactively mitigating risks and resolving issues for timely delivery. Partner with technical developers to translate functional requirements into technical specifications and deliverables.
Requirements Gathering & Backlog Management:
Lead requirements gathering, converting business needs into well-defined user stories and functional requirements. Develop and manage the product backlog in Jira, ensuring epics, stories, and acceptance criteria are complete and prioritized.
UX/UI & Technical Collaboration:
Work closely with UX/UI designers to ensure product features are intuitive and meet user experience goals. Provide clear documentation, including process flows, functional specs, data mapping, and requirements traceability.
Agile Practices:
Engage in sprint ceremonies-backlog grooming, sprint planning, stand-ups, demos, and retrospectives-to drive agile delivery.
Quality Assurance & UAT:
Support user acceptance testing, defect resolution, and product enhancements by validating requirements against delivered features.
Subject Matter Expertise:
Act as a subject matter expert in health benefits administration, including program operations, product functionality, health plan eligibility rules, plan renewal processes, and reconciliation cycles.
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission-critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector's IndustryAdvantageTM.
Qualifications
Required:
+ Bachelor's degree
+ 4+ years of experience delivering benefits plans (Health & Wellness) for clients in roles such as a product manager, benefits operations manager, benefits analyst etc.
+ Experience with product management of benefits administration platforms
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
+ Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Manager of Office Administration (Baltimore and Washington D.C.)

20744 Fort Washington, Maryland Ice Miller

Posted today

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Manager of Office Administration (Baltimore and Washington D.C.) at Ice Miller summary:

The Manager of Office Administration oversees all administrative operations for the Ice Miller office locations in Baltimore and Washington D.C., including staff management, office coordination, and vendor relations. This role requires strong leadership in managing Legal Services Assistants, budgeting, event planning, and ensuring compliance with firm-wide standards. The position emphasizes fostering an inclusive and collaborative workplace culture while driving process improvements and maintaining confidentiality.

Job Summary: The Manager of Office Administration is responsible for managing administrative operations for your Ice Miller office location (Baltimore and Washington D.C.). This individual must thrive in a fast-paced environment with time-sensitive materials and must consistently maintain a high level of confidentiality. The role includes overseeing administrative staff, coordinating office operations and events, managing vendor relationships, and ensuring alignment with Firm-wide initiatives and standards.
***Salary in the range of $120,000 - $150,000 dependent on location and experience level***
Essential Job Duties:
  • Lead all aspects of office operations for your Ice Miller office location, including developing and managing office and project budgets.
  • Manage, coach, and develop Legal Services Assistants (LSAs) in your office location, ensuring performance standards are met and development goals are achieved.
  • Leverage BigHand to organize, assess, and assign LSA assignments and work to ensure optimal workflow and workload balance.
  • Oversee space planning, including office moves and office/desk assignments.
  • Manage office-wide events, team outings, and all-office meetings.
  • Serve as the primary liaison with on-site services vendors, ensuring quality and efficiency.
  • Conduct performance reviews and handle personnel matters for Legal Services team in your office location.
  • Collaborate with department leaders and remain informed about Firm initiatives and changes.
  • Identify operational needs and lead process improvements across Legal Services functions.
  • Ensure compliance with office practices and procedures, addressing concerns and documenting actions as necessary.
  • Communicate key Firm updates and procedural changes to Legal Services team.
  • Support an inclusive, respectful, and collaborative workplace culture

Minimum Requirements:
  • 3-5 years of management experience in a law firm or professional services environment.
  • Bachelor's degree or equivalent experience.
  • Strong organizational and project management skills.
  • Excellent written and verbal communication skills.
  • Proven ability to coach, develop, and lead a team.
  • Strong problem-solving and negotiation abilities.
  • Experience fostering an inclusive and collaborative environment.
  • Ability to perform all essential job duties as outlined.

Other Requirements:
The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equipment Operated:
This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.
Mental Requirements:
Ability to communicate effectively, verbally and in writing, with a diverse group of people.
Work Environment:
While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.
Candidates must have permanent authorization to work in the United States.
Ice Miller LLP is an Equal Opportunity Employer.

Keywords:

office administration, staff management, budget management, vendor relations, event coordination, process improvement, legal services, team leadership, confidentiality, collaborative culture

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Team Lead Ski School Administration

20022 Washington, District Of Columbia Vail Resorts

Posted 3 days ago

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Job Description

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Overview

Come work and play in the mountains! Whether its your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Service is the foundation of everything we stand for at Vail Resorts and our Ski School team is no exception to this experience of a lifetime. Responsible for ensuring quality instruction and coaching, Ski School Team Leaders are devoted leaders focused on development of staff and guest experience

Job Specifications
  • Starting Wage: $25.00/hr - $4.52/hr
  • Employment Type: Winter Seasonal 2025/2026
  • Shift Type: Full Time hours available
  • Minimum Age: At least 18 years of age
  • Housing Availability: No
Job Responsibilities
  • Assist with operational responsibilities of Ski and Ride School including but not limited to training, scheduling, lesson assignments, private lesson bookings, and guest service
  • Oversee the daily upkeep, including set up and tear down, of indoor and outdoor teaching areas
  • Conduct daily meetings with instructors and coaches on company and department updates
  • Collect, review and report on guest experience data to ensure company and guest quality expectations are met
  • Monitor and document instructor performance and behavior to provide meaningful feedback
  • Maintain knowledge of and adhere to all applicable laws, regulations, and company policies
  • Other duties as assigned
Job Requirements
  • High School Diploma or GED Equivalent required
  • Current PSIA/AASI certification required
  • 2-5 years ski/snowboard instructor experience required
  • Ability to work a flexible schedule including nights, holidays, and weekends
  • Able to meet the physical demands of ski and ride training and drills
  • Ability to frequently walk/stand, stoop/reach, crouch, and kneel frequently
  • Ability to lift/carry up to 50lbs
  • Must be able to communicate fluently in English

The expected pay range is 25.00/hr - 64.52/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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