25 Administration jobs in Del City

Job Title:
Global Manager Equity Administration (Remote)
Job Description
We're Concentrix. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Responsible for supporting Concentrix Total Rewards strategy by providing expertise and leadership in designing, evaluating, analyzing, implementing, and administering global equity programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees.
**What you will do in this role**
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
+ Oversee the administration of the global Employee Stock Purchase Plan (ESPP) and Stock Incentive Plans
+ Ensure compliance with US and non-US regulatory requirements and company policies
+ Manage the equity administration platform (Equity Edge Online), ensuring data integrity and system efficiency
+ Lead a team supporting global equity administration, providing direction and support; Provide leadership and direction to Global People Solutions Center teams.
+ Collaborate with cross-functional teams including People Solutions, Accounting, External Reporting (Finance), and Corporate Governance to align equity programs with business strategies
+ Develop and implement process improvements to enhance the efficiency and effectiveness of equity administration.
+ Understand market conditions and best practices and apply to total rewards philosophy, strategic plans, and organizational changes to ensure total rewards policies and programs are aligned; partners with stakeholders to develop and implement creative and proactive solutions to remain compliant and competitive
+ Manage technology, tools, and systems to support total rewards related activities and serve as subject matter expert for HRIS team
+ Manage the development of communication materials and lead training related to total rewards programs as needed
+ Proactively seek out and maintain a working knowledge of legislation that may affect total rewards policies/practices, reviews trends, and/or advancements in technology to develop recommendations and execute changes and improvement
**Your qualifications**
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
+ College Degree in business/related field, or equivalent combination of education, experience, training, and/or certification.
+ 7 years of Total Rewards, Accounting/Finance, or related experience in a public company.
+ 5 years of stock plan administration experience within a public company administering ESPP and stock incentive plans (i.e., grants, vest/release, RSAs/RSUs, PSUs, option exercises, dividends, etc.).
+ Global equity administration experience preferred.
+ Certified Equity Professional (CEP) program or other related courses professional designation preferred.
+ Experience with Equity Edge Online (E*TRADE) and Workday preferred.
+ Experience mentoring, coaching and providing direction to a team of employees.
+ Strong Customer Service and detail orientation.
+ Excellent communication skills, both written and verbal; ability to effectively present information to internal and external associates.
+ Advanced Microsoft Office (PowerPoint and Excel) skills including strong skills with Excel formulas and functions (i.e., VLOOKUP/XLOOKUP, SUMIF, Pivot Tables, nested if statements, etc.).
+ Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.
+ Demonstrated ability to take initiative and ownership with focus on continuous improvement.
+ Strong skills with data including summarizing, analyzing, interpreting and making recommendations.
The base salary range for this position is $118,700 - $178,100, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is 15-August-2025.
**Power the best version of you!**
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
Location:
USA, MN, Work-at-Home
Language Requirements:
Time Type:
Full time2025-09-30
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

Construction Administration Group Leader - Transportation
Oklahoma City, OK; Tulsa, OK
**Company Description**
We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible.
Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose.
**Job Description**
Olsson provides construction management, administration, and observation services for both public and private projects to assure that work is performed in conformance with project documents. Our construction services include daily observation / inspection, project documentation, submittal review, design support, shop drawing review, payment application review, payroll review, and oversight for materials testing. We provide technically qualified personnel for our clients' specific project requirements.
As the Construction Administration Group Leader in Oklahoma, your responsibilities will include leading and managing a team of construction managers. This position will lead a dynamic group of team members across Oklahoma. In this role, you will oversee the personnel that provide administration, management, inspection, and observation of construction projects for clients like Oklahoma Department of Transportation, Oklahoma Turnpike Authority, and local municipalities. You will be responsible for driving growth and development of the team, setting performance expectations, ensuring operational efficiency, and driving seamless project execution within the Group. Additionally, your expertise will shine as you demonstrate a keen ability to win work with repeat clients, leveraging effective client service and individual business development skills to contribute to the ongoing success of our projects and client relationships.
_This role involves local travel within the state of Oklahoma. You will work in all types of terrain and weather conditions._
_We have one current opening and will consider candidates interested in being located out of Oklahoma City or Tulsa office locations._
**This position includes:**
+ The use of a company truck for transportation to and from job sites.
+ Applicable PPE (personal protective equipment) provided.
+ Work boot reimbursement program.
+ Company issued laptop.
+ Cell phone reimbursement options.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Proven experience working with and understanding the various needs of Oklahoma Department of Transportation (ODOT), or Oklahoma Turnpike Authority (OTA), or other transportation entities.
+ Strong communication skills.
+ Ability to contribute and work well on a team.
+ 8+ years of Construction Field Operations experience in managing Construction Administration, as a Resident Project Representative, performing construction engineering, and/or construction management of projects and staff.
+ 4+ years of experience supervising staff.
+ Bachelor's degree in construction management, civil engineering, or related field.
+ In lieu of a bachelor's degree, a relevant associate degree with equivalent experience, or overall equivalent experience is required.
+ A valid driver's license with a good driving history.
+ The ability to work in a constant state of alertness and safe manner.
**Additional Information**
Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.
As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll:
+ Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)
+ Engage in work that has a positive impact on communities
+ Receive an excellent 401(k) match
+ Participate in a wellness program promoting balanced lifestyles
+ Benefit from a bonus system that rewards performance
+ Have the possibility for flexible work arrangements
**Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting .
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere ( .
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Not currently working with 3rd party recruitment agencies. For immediate consideration email resume to

PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications.

External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required.

This position will focus primarily on the following Epic applications: Tapestry Managed Care Administration . The Epic Application Analyst, Tapestry Core Administration is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. This level II role independently manages more complex configurations and systems optimizations, and mentors level I analysts.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org ( or follow us on Facebook ( , Twitter ( , or Instagram ( .

*Salaries posted are for CA only


Required Skills

* Understanding of operations within the AP Claims department, including claim intake, review, and payment

* Familiarity with integration points with other areas of business, such as eligibility, authorizations, and internal claims

* Familiarity with the benefit structure of plans that your organization administers.

* Familiarity with your organization's managed care vendor contracts

* Familiarity with operations and workflows in a Management Services O rganization

* Ability to collaborate with cross-functional teams, including Claims, Utilization Management, Provider Network Operation, Case Management, Eligibility and Capitation management.

* Strong anal ytical, tec hnical, and troubleshooting skills

* Demonstrating flexibility with respect to changing end ‐ user business needs

* The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

* The ability to communicate information clearly and concisely with project leadership and subject matter experts

* The ability to gain trust and establish effective relationships with Epic counterparts

* The ability and willingness to learn new software and systems

* Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy

* Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

* The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Required Experience

Required:

* Bachelor's degree or a license/certification in a clinical specialty

* 3 to 5 years of experience

* Minimum 4 years of experience will be accepted in lieu of the required degree or diploma

* PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications.
* External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required.

Preferred:

* Certification, experience, or proficiency in one or more of the following Epic modules: Tapestry Managed Care Administration

* Experience working in a Management Services Organization

Address
12401 Washington Blvd.

Salary
102481.00-169104.00

Shift
Days

By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See PIH Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Not currently working with 3rd party recruitment agencies. For immediate consideration email resume to

PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications.

External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required.

This position will focus primarily on the following Epic applications: Tapestry Managed Care Administration . The Epic Application Analyst, Tapestry Core Administration is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. This level II role independently manages more complex configurations and systems optimizations, and mentors level I analysts.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org ( or follow us on Facebook ( , Twitter ( , or Instagram ( .

*Salaries posted are for CA only


Required Skills

* Understanding of operations within the AP Claims department, including claim intake, review, and payment

* Familiarity with integration points with other areas of business, such as eligibility, authorizations, and internal claims

* Familiarity with the benefit structure of plans that your organization administers.

* Familiarity with your organization's managed care vendor contracts

* Familiarity with operations and workflows in a Management Services O rganization

* Ability to collaborate with cross-functional teams, including Claims, Utilization Management, Provider Network Operation, Case Management, Eligibility and Capitation management.

* Strong anal ytical, tec hnical, and troubleshooting skills

* Demonstrating flexibility with respect to changing end ‐ user business needs

* The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

* The ability to communicate information clearly and concisely with project leadership and subject matter experts

* The ability to gain trust and establish effective relationships with Epic counterparts

* The ability and willingness to learn new software and systems

* Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy

* Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

* The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Required Experience

Required:

* Bachelor's degree or a license/certification in a clinical specialty

* 3 to 5 years of experience

* Minimum 4 years of experience will be accepted in lieu of the required degree or diploma

* PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications.
* External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required.

Preferred:

* Certification, experience, or proficiency in one or more of the following Epic modules: Tapestry Managed Care Administration

* Experience working in a Management Services Organization

Address
12401 Washington Blvd.

Salary
102481.00-169104.00

Shift
Days

By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See PIH Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Not currently working with 3rd party recruitment agencies. For immediate consideration email resume to PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Tapestry Managed Care Administration. The Epic Application Analyst, Tapestry Core Administration is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. This level II role independently manages more complex configurations and systems optimizations, and mentors level I analysts. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram. *Salaries posted are for CA only Required Skills * Understanding of operations within the AP Claims department, including claim intake, review, and payment * Familiarity with integration points with other areas of business, such as eligibility, authorizations, and internal claims * Familiarity with the benefit structure of plans that your organization administers. * Familiarity with your organization's managed care vendor contracts * Familiarity with operations and workflows in a Management Services Organization * Ability to collaborate with cross-functional teams, including Claims, Utilization Management, Provider Network Operation, Case Management, Eligibility and Capitation management. * Strong analytical, technical, and troubleshooting skills * Demonstrating flexibility with respect to changing end-user business needs * The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others * The ability to communicate information clearly and concisely with project leadership and subject matter experts * The ability to gain trust and establish effective relationships with Epic counterparts * The ability and willingness to learn new software and systems * Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy * Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence * The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Required: * Bachelor’s degree or a license/certification in a clinical specialty * 3 to 5 years of experience * Minimum 4 years of experience will be accepted in lieu of the required degree or diploma * PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. * External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. Preferred: * Certification, experience, or proficiency in one or more of the following Epic modules: Tapestry Managed Care Administration * Experience working in a Management Services Organization Address 12401 Washington Blvd. Salary 102481.00-169104.00 Shift Days

Not currently working with 3rd party recruitment agencies. For immediate consideration email resume to PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Tapestry Managed Care Administration. The Epic Application Analyst, Tapestry Core Administration is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. This level II role independently manages more complex configurations and systems optimizations, and mentors level I analysts. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram. *Salaries posted are for CA only Required Skills * Understanding of operations within the AP Claims department, including claim intake, review, and payment * Familiarity with integration points with other areas of business, such as eligibility, authorizations, and internal claims * Familiarity with the benefit structure of plans that your organization administers. * Familiarity with your organization's managed care vendor contracts * Familiarity with operations and workflows in a Management Services Organization * Ability to collaborate with cross-functional teams, including Claims, Utilization Management, Provider Network Operation, Case Management, Eligibility and Capitation management. * Strong analytical, technical, and troubleshooting skills * Demonstrating flexibility with respect to changing end-user business needs * The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others * The ability to communicate information clearly and concisely with project leadership and subject matter experts * The ability to gain trust and establish effective relationships with Epic counterparts * The ability and willingness to learn new software and systems * Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy * Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence * The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Required: * Bachelor’s degree or a license/certification in a clinical specialty * 3 to 5 years of experience * Minimum 4 years of experience will be accepted in lieu of the required degree or diploma * PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. * External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. Preferred: * Certification, experience, or proficiency in one or more of the following Epic modules: Tapestry Managed Care Administration * Experience working in a Management Services Organization Address 12401 Washington Blvd. Salary 102481.00-169104.00 Shift Days

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
+ Fully remote; The schedule is Monday-Friday 9:00am-5:30pm EST.
+ Facilitates key administrative support and consultation for the EAP On-Site Counseling Program, ensuring customer satisfaction and successful utilization of the EAP On-Site product, services, and solutions.
+ Manages research, collection, analysis, and compilation of data and information for various EAP On-Site reports. Prepares complex and comprehensive records and reports.
+ Provides timely and effective support to EAP On-Site Program management and customers, escalating more complex concerns or issues to leaders for review and swift resolution.
+ Builds and maintains strong relationships with customers, serving as their primary point of contact for administrative support by understanding customer needs, objectives, and challenges to provide tailored support and consultation.
+ Helps optimize utilization of company products, including EAP On-Site services, and solutions to achieve customers' specific mental wellbeing needs and requirements.
+ Identifies opportunities for upselling or cross-selling additional products or services based on customer needs and expectations.
+ Handles complex customer needs and administrative office coordination assuring smooth, timely, and efficient office operations.
+ Assists with consulting-related reporting needs, including performance and utilization metrics to measure program progress against organizational targets and objectives.
+ Investigates and resolves complex customer problems, collaborating with internal teams to ensure customer satisfaction.
+ Provides guidance, support, and mentorship to junior client service support consultants by assisting with training initiatives, knowledge sharing, and performance evaluations to develop and enhance the skills and competencies of the team.
+ Handles files, reports, and records, and manages department record retention.
+ Ensures efficient workflow and office operations of the department by following established policies and procedures.
**Required Qualifications**
+ 2-3 years of Administrative and Customer Support work experience in healthcare and/or behavioral health field.
+ Advanced proficiency with technology including Microsoft Office Applications.
**Preferred Qualifications**
+ Bachelor's Degree.
+ Certified Billing and Coding Specialist (CBCS).
+ Strong organizational and communication skills.
+ Must be detail-oriented with the ability to manage multiple tasks effectively.
+ Adept at problem solving and decision making skills.
**Education**
+ Associate's Degree or equivalent work experience.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/22/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.