20 Administration jobs in Prospect Park

Job Description

Job Description

ICGC

IWS Administration Clerk

Job Title: IWS Sunday School Clerk

Reports To: School Principal

Employment Type: Part-Time (10 to 14 productive hours/week during the school year)

Location: Islamic Center of Greater Cincinnati (ICGC), West Chester, OH

Position Summary:

The Sunday School Clerk plays a vital role in supporting the administrative, data entry, and clerical functions of the Islamic Weekend School. This position requires strong attention to detail, excellent computer skills, and the ability to handle sensitive information with professionalism and confidentiality.

Key Responsibilities:

• Handle and maintain sensitive information in a strictly confidential manner

• Accurately transfer data from paper formats into computer files or database systems

• Input data received from staff, volunteers, parents, or students

• Create and manage spreadsheets with large data sets, ensuring accuracy

• Verify data by comparing entries with original source documents

• Update and maintain school records and databases

• Retrieve requested data from databases or electronic files

• Perform regular backups to ensure data security

• Sort and file paperwork after data entry to maintain organized records

• Enter names, addresses, figures, dates, and other relevant information into digital systems

• Prepare presentations or meeting materials that include graphics and text

• Review incoming data to verify accuracy and resolve discrepancies

• Organize digital folders, sub-folders, and directories for efficient file storage

• Answer phone calls from parents and community members and direct inquiries appropriately

• Assist with generating labels, invoices, and other administrative documents
  

Schedule:

• Expected weekly commitment: 6.5 to 13 productive hours/week during the academic year

• Hours do not include unpaid lunch breaks

• Sunday availability is required
  

Preferred Qualifications:

• Experience in clerical or administrative roles

• Strong computer skills (e.g., Microsoft Office, Google Workspace)

• Excellent organizational, written, and verbal communication skills

• Ability to work independently, multitask, and meet deadlines
  

IEC is an equal-opportunity employer. We evaluate qualified applicants, without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information, including the perception that a person has any of those characteristics or that the person is associated with a person who has, or is perceived to have, any of those characteristics, or any other consideration made unlawful by applicable law. IEC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, call Human Resources and let us know the nature of your request and your contact information.

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As a Fulfillment Associate , you will play a vital role in ensuring customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions.

In this role, you will report to the Manager, Fulfillment, and work from our local office in Wilmington, DE. The work schedule is M-F, 12:00 PM-9:00 pm.

Responsibilities:

• Accurately enter orders into the system.

• Process legal documents in the formation of different business entities.

• Work within a team environment to master skills.

• Coordinate with third-party vendors for order fulfillment.

• Maintain operational documents and records.

• Assist in planning under supervision.

• Ensure customer service standards are met.

• Respond to basic customer inquiries.

• Help with general administrative duties as needed.

Skills:

• Order Entry Systems: Proficiency in using order entry software.

• Attention to Detail: Ability to maintain accuracy in order processing.

• Customer Service: Basic understanding of customer service principles.

• Communication: Effective verbal and written communication skills.

• Time Management: Ability to manage time and prioritize tasks.

• Team Collaboration: Willingness to work collaboratively with team members.

• Basic Inventory Management: Understanding of inventory checks and reporting.

• Documentation: Ability to maintain and organize operational documents.

• High School diploma or equivalent; college degree is highly preferred.

•1+ years' experience in customer service, office administration, retail, or restaurant is preferred.

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave . Full details of our benefits are available -

Diversity Matters:

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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As a **Fulfillment Associate** , you will play a vital role in ensuring customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions.
In this role, you will report to the Manager, Fulfillment, and work from our local office in Wilmington, DE. The work schedule is M-F, 12:00 PM-9:00 pm.
**Responsibilities:**
- Accurately enter orders into the system.
- Process legal documents in the formation of different business entities.
- Work within a team environment to master skills.
- Coordinate with third-party vendors for order fulfillment.
- Maintain operational documents and records.
- Assist in planning under supervision.
- Ensure customer service standards are met.
- Respond to basic customer inquiries.
- Help with general administrative duties as needed.
**Skills:**
- Order Entry Systems: Proficiency in using order entry software.
- Attention to Detail: Ability to maintain accuracy in order processing.
- Customer Service: Basic understanding of customer service principles.
- Communication: Effective verbal and written communication skills.
- Time Management: Ability to manage time and prioritize tasks.
- Team Collaboration: Willingness to work collaboratively with team members.
- Basic Inventory Management: Understanding of inventory checks and reporting.
- Documentation: Ability to maintain and organize operational documents.
- High School diploma or equivalent; college degree is highly preferred.
-1+ years' experience in customer service, office administration, retail, or restaurant is preferred.
**Benefits:**
A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - Matters:**
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nemours is seeking a Department of Surgery Intern (Part-Time) to join our team in Wilmington, DE. This is an intern-level that will provide assistance with routine operations and procedures in the Department of Surgery. The intern will provide administrative support to the clinical and administrative leaders from the Department of Surgery and facilitate and coordinate multi-faceted activities and projects on behalf of the departmental leadership to include Chairs, Administrators, and Directors.

Essential Functions:

Assist in the coordination and support of departmental and divisional projects and initiatives.

Participate in departmental continuous improvement activities; create reliable methods for standard work.

Support the Surgical Coordinators scheduling cases and visits, obtaining authorizations, and assisting patient throughput.

Coordinate and maintain oversight of calendars to ensure an accurate schedule. Coordinate meetings as directed.

Accurately prepare and process payment requests, dues/license payment and associate reimbursements.

Provide administrative support to department leaders and clinical providers including preparation of correspondence, maintain departmental spreadsheets, etc.

Job Requirements :

• Must be currently enrolled in or a recent graduate of a Bachelor's degree program.

• Technology aware and proficient.

• Excellent team and interpersonal skills.

• Ability to work independently and learn quickly.

• Excellent communication skills.

• Ability to function in a collaborative environment.

• Innovative thinker.

About Us

Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children's and how we go well beyond medicine, visit us at .

**Description**
In this challenging role as a Pension Outsourcing Benefits Senior Associate, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you're looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now!
In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.
This role can be held remotely from any location in the United States.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Enhance your knowledge of all aspects of retirement plan administration
+ Enjoy a well-defined career path with opportunities for growth and advancement
+ Leverage the most cutting-edge tools and resources and some of the world's experts in retirement plan design, management and pension administration
+ Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
+ Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
+ Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues
+ Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
+ Manage a diverse set of pension administration services individually and through team initiatives
+ Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO's)
+ Review pension benefit commencement packages
+ Ensure that work of self and team is delivered in accordance with professional and work excellence standards
+ Deliver formal and informal process training to both team members and client contacts
**Qualifications**
**The Requirements**
+ Bachelor's degree or prior benefits administration experience required.
+ 5 or more years' of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
+ Must have experience collaborating with other colleagues in different countries
+ Excellent written and verbal communication skills
+ Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
+ Experience mentoring and developing junior staff
+ Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
+ Strong interpersonal and team skills
+ Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
+ Proficient in Microsoft Office Excel
+ Ability to work independently and on client teams in a fast-paced environment
+ Sense of accountability; owning one's work and taking pride in it
+ Self-motivated
+ Ability to travel and work extended hours as needed
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $72,000 to $105,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

**Alternate Locations:** Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Radnor, PA (Pennsylvania)
**Work Arrangement:**
Hybrid : Employee will work 3 days a week in a Lincoln office
**Relocation assistance:** is not available for this opportunity.
**Requisition #:** 75128
**The Role at a Glance**
This position provides support and coordination of financial operations for the insurance company separate accounts and LVIP Trust mutual fund complex. Specifically, this role will have oversight of pricing vendors during the nightly unit value process (hours are generally noon to 9 PM ET). Additional responsibilities include assisting in variable product releases, separate account reconciliations, and LVIP transfer agency oversight.
**What you'll be doing**
**As Fund Administration and Operations - Specialist you will gain experience in:**
+ Operational and accounting functions related to variable separate accounts.
+ Mutual fund transfer agency functions, in both an operational and oversight role.
+ Supporting solution designing to enhance reporting and analytic capabilities.
+ Assisting with developing automated solutions to streamline processes.
+ Helping to transition manual deliverables to automated reports.
+ Maintaining robust process and production documentation.
+ Documenting changes and follow change management procedures.
**What we're looking for**
**Must Have:**
+ Undergraduate degree or 4+ years of comparable work experience.
+ 1-3+ progressively increasing industry related work experience within mutual fund accounting/administration or public administration that directly aligns with the specific responsibilities for this position.
+ Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
+ Strong analytical and problem-solving skills; Independent, motivated, and collaborative.
+ Effective written and verbal communication skills.
+ Demonstrated commitment to continuous learning and development.
+ Advanced Excel skills.
**Nice to Have:**
+ Experience with variable life or annuity products.
+ Experience writing SQL or VBA is a plus.
**Application Deadline**
Applications for this position will be accepted through September 8, 2025, subject to earlier closure due to applicant volume.
**What's it like to work here?**
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
**What's in it for you:**
+ Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
+ Leadership development and virtual training opportunities
+ PTO/parental leave
+ Competitive 401K and employee benefits ( Free financial counseling, health coaching and employee assistance program
+ Tuition assistance program
+ Work arrangements that work for you
+ Effective productivity/technology tools and training
The pay range for this position is $53,500 - $96,300 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.
**About The Company**
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating an inclusive ( environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook ( , X ( , LinkedIn ( , Instagram ( , and YouTube ( . For the latest company news, visit our newsroom ( .
**Be Aware of Fraudulent Recruiting Activities**
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.
**Additional Information**
This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.
Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling .
This Employer Participates in E-Verify. See the E-Verify ( notices.
Este Empleador Participa en E-Verify. Ver el E-Verify ( avisos.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Financial Service Rep
Department: Ortho Administration
Location: Penn Medicine University City- 3737 Market St
Hours: Full Time Mon-Friday 8-430pm
Summary:
+ The position of Financial Services Representative is responsible for a broad range of complex billing activities including data entry, payment posting, reconciliation, depositing checks, completing log sheets, accounts receivable functions, billing procedures and accurate record maintenance. Review and take action upon a variety of system-generated status and exception reports related to billing activity, payments, and collections. Train as back-up coverage for other billing areas within the department.
+ This position will support Orthopedics. Primary duties will include Visco supplementation injection and other ortho related authorizations and scheduling in addition to managing referral reports and preregistration work queues.
Responsibilities:
+ Responsible for rejections, edits, and accounts receivable for specific payer group(s) work queues as assigned.
+ Initiates and coordinates follow-up activity on assigned accounts with the goal of maximizing reimbursement and ensuring timely cash flow.
+ Resolves rejections related to, but not limited to, correction of registration, submission of documentation, acceptable Correct Coding Guidelines, timely filing, appeal reviews, verification of duplication claims, maximum benefits, rejections due to precertification/ authorization/referral, provider eligibility and other miscellaneous rejections.
+ Demonstrates success by achieving acceptable collection rates and days in A/R for each type of insurance payer assigned. - Demonstrates success in completing target level or above averaged number of accounts per week.
+ Demonstrates knowledge and ability to use third party carrier computerized inquiry systems.
+ Possess ability to utilize Health System professional billing and hospital patient accounting computerized systems.
+ Uses worksheets from Microsoft Excel and Word.
+ Initiates communication with patients and third party insurance representatives to resolve account balances and performs appropriate action in response to the inquiry.
+ Calls Insurance Companies to verify details of enrollment, benefits and coverage for in-patient, outpatient and office procedures and visits.
+ Adheres to Health Systems' write-off, discount and adjustment policies.
+ Prepares reports to assess reimbursement performance.
+ Maintains updated knowledge and the use of CPUP EPIC APM billing system including, BAR, Registration, PCS, Scheduling and the SMS hospital systems to view account information.
+ Researches and resolves missing charges.
+ Maintains knowledge and ability to use SMS for entity EPIC APM, Navinet etc.
+ Provides back-up coverage OR Schedules accounting for all anesthesia records for charge entry. Picks up charges from various drop off boxes in different areas of the hospitals.
+ Maintains knowledge of pre-certification to provide back-up coverage.
+ Performs registrations, charge entry and payment posting as assigned.
+ Maintains current knowledge of third party carrier regulations.
+ Non-essential Accountabilities - Maintain systems necessary for proper organization of work.
+ Organizes work so that in the event of absence someone else can easily identify areas to continue and/or complete work in progress.
+ Follows workload priority as assigned by the Manager on a daily basis to maximize efficiency.
+ Adapts to change(s) in workflow to meet the demands of the Department. Demonstrates adaptability by adjusting the workflow to meet current priorities.
+ Provides back-up coverage for co-workers during absences.
+ Ability to access accounts via automated systems and websites, UPHS Registration, Navinet, etc.
+ Reports major insurance practice changes to supervisor as they occur.
+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
+ Other duties as assigned to support the unit, department, entity, and health system organization
Credentials:
Education or Equivalent Experience:
+ H.S. Diploma/GED (Required)
+ And 3+ years Experience in Accounts Receivable; 1 year of this experience must be in a healthcare billing environment.
+ Bachelor of Arts or Science (preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER:

Primary Functions:

The Operations Supervisor plays a critical role in ensuring the efficient and accurate coordination of patient access within the department. This position oversees the daily operations of scheduling staff, insurance authorization and billing efficiencies, ensuring that appointments are booked appropriately, insurance requirements are met, and patients experience smooth and timely entry into care.

By leading a team focused on front-end operational excellence, the supervisor helps maintain high standards of service, compliance, and communication. This role serves as a key liaison between clinical teams, administrative staff, and external payers - supporting both patient satisfaction and departmental performance through proactive problem-solving, workflow optimization, and staff development.

Essential Functions:

Lead and support a team of schedulers and authorization specialists, ensuring timely and accurate appointment scheduling, insurance verification, and medical record collection in alignment with departmental standards.

Monitor daily workflows and performance metrics, identifying and resolving barriers to efficiency, accuracy, and patient satisfaction.

Ensure compliance with all scheduling protocols, insurance requirements, and documentation standards, including the use of EMR systems and payer-specific guidelines.

Provide coaching, training, and performance feedback to team members, fostering a culture of accountability, continuous improvement, and exceptional customer service.

Serve as the primary point of escalation for complex scheduling, insurance, or patient access issues, collaborating with clinical and administrative teams to resolve concerns promptly.

Oversee the accuracy and timeliness of insurance eligibility checks, prior authorizations, and financial counseling referrals, ensuring patients are informed and prepared for their visits.

Review and manage work queues, reports, and staff messages, ensuring appropriate follow-up, documentation, and communication across departments.

Support operational readiness for clinic changes, including cancelled clinics, urgent appointment needs, and updates to scheduling or insurance policies.

Collaborate with leadership to identify process improvements, implement best practices, and support departmental initiatives and strategic goals.

Requirements:

Associate degree required. Bachelor's degree preferred

Administrative experience required

More than 5 years of job-related experience.

Previous insurance and billing experience is required

Experience in a management role preferred

About Us

Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children's and how we go well beyond medicine, visit us at .

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Merck, Bank of America, Penn Mutual, or Amtrak among many other leading organizations in the Philadelphia area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Banking
- IT Support
- Business Operations
- Project Management

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

PandoLogic. Category:General, Location:Philadelphia, PA-19122