17 Administration jobs in Willoughby
Supervisor, Application Administration
44101 Cleveland, Ohio
Brookfield Properties
Posted 18 days ago
Job Viewed
Job Description
Location
Key Tower - 127 Public Square
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Supervisor, Application Administration is a key member of the Shared Services team at Brookfield Properties Multifamily, responsible for overseeing and optimizing the rental application lifecycle across the portfolio. This role leads the administrative workflow from initial prospect inquiry through lease execution-including documentation collection and verification, application approvals and overrides, and lease review and processing. The Supervisor ensures accuracy, consistency, and compliance while supporting team performance, accelerating leasing timelines, and delivering a seamless applicant experience. This position plays a vital role in driving operational excellence and scalable processes across the organization.
Essential Job Function
Job Function #1 (35%):
- Review, approve, and process rental applications in accordance with Brookfield Properties Multifamily's established screening criteria, Fair Housing regulations, and internal compliance standards. This includes evaluating applicant qualifications such as income, credit history, background checks, and rental history; identifying and escalating any discrepancies or exceptions; and documenting decisions to ensure transparency and audit readiness.- Ensure consistent application of policies across all markets while maintaining a focus on timely decision-making to support leasing velocity and a positive applicant experience.
Job Function #2 (15%):
- Distribute application links and clear instructions to prospective residents, ensuring they understand the steps required to complete their rental application.- Collaborate closely with the onsite leasing teams to support a coordinated approach to applicant communication, documentation intake, and follow-up. - Actively manage the collection of required documentation-including income verification, identification, and any additional forms-by tracking submissions, verifying completeness and accuracy, and addressing outstanding items. This partnership helps ensure a smooth handoff between leasing and application administration, reduces delays, and delivers a consistent, high-quality applicant experience across the portfolio.
Job Function #3 (25%):
- Generate and execute lease agreements in accordance with Brookfield Properties Multifamily's established lease integrity standards, policies, and compliance requirements.- Ensure all lease terms-including rent amounts, concessions, dates, and resident information-are accurate and aligned with approved application data.- Facilitate electronic lease signing and maintain thorough documentation to support audit readiness and regulatory compliance. This function plays a critical role in upholding consistency, legal accuracy, and resident satisfaction throughout the lease execution process.
Job Function #4 (10%):
- Serve as the primary liaison between on-site leasing teams and the Shared Services department to address and resolve application-related inquiries and issues.- Provide timely, knowledgeable support on matters such as application status, screening outcomes, policy clarifications, and exception requests.- Facilitate clear and consistent communication across teams to ensure alignment on procedures and timelines, while proactively identifying and resolving potential roadblocks that could delay the leasing process.- Build strong partnerships with property teams by offering guidance, sharing best practices, and ensuring a seamless and collaborative applicant experience from start to finish.
Job Function #5 (15%):
- Maintain accurate, timely, and well-documented records in Yardi and other property management platforms to support data integrity, compliance, and operational efficiency.- Ensure all applicant and lease information is entered and updated consistently, including screening results, documentation status, approvals, and lease execution details.- Regularly audit records to identify and correct discrepancies and follow standardized data entry protocols to support accurate reporting and portfolio-wide consistency.- Collaborate with internal stakeholders to implement system updates, troubleshoot issues, and support training on platform best practices as needed.
Education
Undergraduate (Bachelor) Degree in Business, Communication or related field
Work Experience
5-7 Years of Specific Experience in e nd-to-end rental application process-including screening review, override, documentation review, and lease generation and approval - required
3-4 Years of General Experience in Customer Service Experience required and
Multifamily Real Estate Experience preferred
Please note: 8-10 Years of relative work experience offset the minimum educational requirements
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
Key Tower - 127 Public Square
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Supervisor, Application Administration is a key member of the Shared Services team at Brookfield Properties Multifamily, responsible for overseeing and optimizing the rental application lifecycle across the portfolio. This role leads the administrative workflow from initial prospect inquiry through lease execution-including documentation collection and verification, application approvals and overrides, and lease review and processing. The Supervisor ensures accuracy, consistency, and compliance while supporting team performance, accelerating leasing timelines, and delivering a seamless applicant experience. This position plays a vital role in driving operational excellence and scalable processes across the organization.
Essential Job Function
Job Function #1 (35%):
- Review, approve, and process rental applications in accordance with Brookfield Properties Multifamily's established screening criteria, Fair Housing regulations, and internal compliance standards. This includes evaluating applicant qualifications such as income, credit history, background checks, and rental history; identifying and escalating any discrepancies or exceptions; and documenting decisions to ensure transparency and audit readiness.- Ensure consistent application of policies across all markets while maintaining a focus on timely decision-making to support leasing velocity and a positive applicant experience.
Job Function #2 (15%):
- Distribute application links and clear instructions to prospective residents, ensuring they understand the steps required to complete their rental application.- Collaborate closely with the onsite leasing teams to support a coordinated approach to applicant communication, documentation intake, and follow-up. - Actively manage the collection of required documentation-including income verification, identification, and any additional forms-by tracking submissions, verifying completeness and accuracy, and addressing outstanding items. This partnership helps ensure a smooth handoff between leasing and application administration, reduces delays, and delivers a consistent, high-quality applicant experience across the portfolio.
Job Function #3 (25%):
- Generate and execute lease agreements in accordance with Brookfield Properties Multifamily's established lease integrity standards, policies, and compliance requirements.- Ensure all lease terms-including rent amounts, concessions, dates, and resident information-are accurate and aligned with approved application data.- Facilitate electronic lease signing and maintain thorough documentation to support audit readiness and regulatory compliance. This function plays a critical role in upholding consistency, legal accuracy, and resident satisfaction throughout the lease execution process.
Job Function #4 (10%):
- Serve as the primary liaison between on-site leasing teams and the Shared Services department to address and resolve application-related inquiries and issues.- Provide timely, knowledgeable support on matters such as application status, screening outcomes, policy clarifications, and exception requests.- Facilitate clear and consistent communication across teams to ensure alignment on procedures and timelines, while proactively identifying and resolving potential roadblocks that could delay the leasing process.- Build strong partnerships with property teams by offering guidance, sharing best practices, and ensuring a seamless and collaborative applicant experience from start to finish.
Job Function #5 (15%):
- Maintain accurate, timely, and well-documented records in Yardi and other property management platforms to support data integrity, compliance, and operational efficiency.- Ensure all applicant and lease information is entered and updated consistently, including screening results, documentation status, approvals, and lease execution details.- Regularly audit records to identify and correct discrepancies and follow standardized data entry protocols to support accurate reporting and portfolio-wide consistency.- Collaborate with internal stakeholders to implement system updates, troubleshoot issues, and support training on platform best practices as needed.
Education
Undergraduate (Bachelor) Degree in Business, Communication or related field
Work Experience
5-7 Years of Specific Experience in e nd-to-end rental application process-including screening review, override, documentation review, and lease generation and approval - required
3-4 Years of General Experience in Customer Service Experience required and
Multifamily Real Estate Experience preferred
Please note: 8-10 Years of relative work experience offset the minimum educational requirements
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
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0
Lead EHR Specialist; EHR Administration
44101 Cleveland, Ohio
The Centers
Posted 4 days ago
Job Viewed
Job Description
Nancy lyon porter building, 4500 Euclid Ave, Cleveland, OH 44103, USA Req #1046
JOB SUMMARYThe Lead Electronic Health Records (EHR) Specialist works as a liaison between the assigned Health and Wellness Program leadership team and the rest of the EHR team. The Lead is expected to become an expert in EHR workflows for their assigned Program, and to take the lead on EHR training and projects in that Program. The EHR Lead will provide project management, coordination of other EHR specialists tasks, and status reporting for projects in their Program. The EHR Lead is also expected to collaborate with department clinical staff; Finance; IT; Quality, Compliance, Reporting and Analytics Teams; and vendors, to deliver projects and support for the EHR in that department. The EHR Lead will participate in the day-to-day work of the EHR team in a manner consistent with Program, administrative, ethical, legal, and regulatory requirements.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES- Manages assigned Program projects from initiation to completion.
- Seeks support from EHR staff members and/or other experts to ensure smooth implementation of processes and addresses issues of concern.
- Functions as a resource/point of contact for escalated issues.
- Provides timely, appropriate communication on project status.
- Executes departmental/organizational projects to (1) review/provide input, (2) develop timelines, (3) implement/evaluate, (4) troubleshoot, and (5) support/educate end-users and customers.
- Provides role-based access to the EHR and other clinical systems as needed for new hires and transfers.
- Tests and communicates EHR updates and enhancements, develops and documents new workflows, prepares training materials, and works on special projects as requested by the Program leadership.
- Facilitates the addition of new services or departments, workstations, printers, scanners and other items that require updates to the EHR settings for The Centers / Circle Health.
- Attends appropriate vendor trainings and demonstrates competency (for example, the OCHIN Site Specialist Training) for EHR support staff.
- Provides role-based training for new hires, as close to the hire date as possible, and other staff who will use the EHR.
- Coordinates implementation and role-specific training of new functionality, upgrades, and EHR-related clinical and administrative processes as appropriate for increasing staff skills.
- Manages EHR-related change control as appropriate for system enhancements, technology changes and fixes.
- Helps develop documentation templates and other content, in cooperation with key clinical leaders through workflow analysis and use of technical tools.
- Evaluates EHR options to address clinical and practice management issues.
- Helps develop and maintains relationships with OCHIN (and other vendors as appropriate) to bring in both resources and knowledge to meet the needs of the Centers/Circle Health.
- Develops training materials and training plan for new process/functionalities of the EHR. Updates and maintains accuracy of EHR training manual as clinical processes and system features change.
- Responds to internal Help Desk tickets, following through to an adequate resolution of a problem.
- Builds and maintains partnership with the IT and OCHIN to troubleshoot technical issues that arise.
- Attends appropriate meetings at The Centers and Circle Health as Lead EHR Specialist and contributes to departmental and organizational decision making through active participation.
- Other related duties as assigned.
- Values Diversity: Collaborates with and involves others, demonstrating a respect for divergent viewpoints; interacts well with diverse people and groups, thereby contributing to an environment that is equitable, inclusive, and cooperative. An awareness of and sensitivity to the cultural diversity of the population served.
- Commitment to Continuous Improvement and Accountability: Understands both the rules and how to manage the exceptions to create a strong, high-quality employee experience; sets high standards and strives for continuous improvement; regularly asks for feedback regarding the quality of service; takes action to correct mistakes as they become evident; and, works with team to ensure the same.
- Communication: Expresses thoughts clearly, concisely, and effectively both verbally and in writing. Ensures a free flow of information and communication upward, downward and across the organization by actively listening and encouraging the open expression of ideas and opinions. Presents in a confident, clear, and enthusiastic manner when addressing people in a large or small group. Demonstrates a sound knowledge of the subject matter.
- Organization: Organizes work, effectively prioritizes, and sets short- or long-term goals and strategies to achieve them. Aligns communication, people, processes and resources to drive success. Organizes information and data to identify/explain trends, problems, and their causes.
- Fostering Teamwork: Ability and desire to work cooperatively with others on a team, but also demonstrate interest, skill, and success in getting groups to learn to work together. Develops effective relationships with stakeholders; creates a sense of team spirit by being cooperative, respectful, and supportive towards individuals and groups.
- Must have a Bachelors degree or above. Work experience may offset level of education.
- 3-5 years experience as a technical or clinical analyst working in the area of clinical information systems / EHRs.
- Prior EHR training experience required.
- Proficient with Outlook, Word, Excel, and PowerPoint.
- Must be familiar with HIPAA Privacy and Security information system standards.
- Must have familiarity and experience with IT change control processes.
- Must be familiar with physical or mental health services and operations.
- Must be able to analyze, plan, organize, and prioritize multiple activities.
- Ability to travel during the workday between sites as required.
This job operates in a professional office environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. Travel and work outside of normal hours may be required for meetings, presentations, trainings and other events.
SUPERVISORYThis position does not supervise any position.
The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Our Vision - Through innovation and leadership we strengthen the community by providing individuals and families with life-changing solutions to lead healthier and more successful lives.
#J-18808-Ljbffr
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1
Senior Associate, Pension Calculation Administration
44101 Cleveland, Ohio
WTW
Posted 2 days ago
Job Viewed
Job Description
**Description**
In this challenging role as a Pension Calculation Administration Senior Associate, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you're looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now!
In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.
**This role can be held remotely from any location in the United States.**
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Enhance your knowledge of all aspects of retirement plan administration
+ Enjoy a well-defined career path with opportunities for growth and advancement
+ Leverage the most cutting-edge tools and resources and some of the world's experts in retirement plan design, management and pension administration
+ Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
+ Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
+ Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues
+ Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
+ Manage a diverse set of pension administration services individually and through team initiatives
+ Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO's)
+ Review pension benefit commencement packages
+ Ensure that work of self and team is delivered in accordance with professional and work excellence standards
+ Deliver formal and informal process training to both team members and client contacts
**Qualifications**
**The Requirements**
+ Bachelor's degree or prior benefits administration experience required.
+ 5 or more years' of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
+ Must have experience collaborating with other colleagues in different countries
+ Excellent written and verbal communication skills
+ Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
+ Experience mentoring and developing junior staff
+ Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
+ Strong interpersonal and team skills
+ Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
+ Proficient in Microsoft Office Excel
+ Ability to work independently and on client teams in a fast-paced environment
+ Sense of accountability; owning one's work and taking pride in it
+ Self-motivated
+ Ability to travel and work extended hours as needed
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $72,000 to $105,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
In this challenging role as a Pension Calculation Administration Senior Associate, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you're looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now!
In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.
**This role can be held remotely from any location in the United States.**
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Enhance your knowledge of all aspects of retirement plan administration
+ Enjoy a well-defined career path with opportunities for growth and advancement
+ Leverage the most cutting-edge tools and resources and some of the world's experts in retirement plan design, management and pension administration
+ Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
+ Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
+ Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues
+ Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
+ Manage a diverse set of pension administration services individually and through team initiatives
+ Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO's)
+ Review pension benefit commencement packages
+ Ensure that work of self and team is delivered in accordance with professional and work excellence standards
+ Deliver formal and informal process training to both team members and client contacts
**Qualifications**
**The Requirements**
+ Bachelor's degree or prior benefits administration experience required.
+ 5 or more years' of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
+ Must have experience collaborating with other colleagues in different countries
+ Excellent written and verbal communication skills
+ Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
+ Experience mentoring and developing junior staff
+ Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
+ Strong interpersonal and team skills
+ Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
+ Proficient in Microsoft Office Excel
+ Ability to work independently and on client teams in a fast-paced environment
+ Sense of accountability; owning one's work and taking pride in it
+ Self-motivated
+ Ability to travel and work extended hours as needed
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $72,000 to $105,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
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2
Senior Specialist, Provider Network Administration
44101 Cleveland, Ohio
Molina Healthcare
Posted 8 days ago
Job Viewed
Job Description
**JOB DESCRIPTION**
**Job Summary**
Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Generates and prepares provider-related data and reports in support of Network Management and Operations areas of responsibility (e.g., Provider Services/Provider Inquiry Research & Resolution, Provider Contracting/Provider Relationship Management).
+ Provides timely, accurate generation and distribution of required reports that support continuous quality improvement of the provider database, compliance with regulatory/accreditation requirements, and Network Management business operations. Report examples may include: GeoAccess Availability Reports, Provider Online Directory (including ongoing execution, QA and maintenance of supporting tables), Medicare Provider Directory preparation, and FQHC/RHC reports.
+ Generates other provider-related reports, such as: claims report extractions; regularly scheduled reports related to Network Management (ER, Network Access Fee, etc.).; and mailing label extract generation.
+ Develops and maintains documentation and guidelines for all assigned areas of responsibility.
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree or equivalent combination of education and experience
**Required Experience**
+ 3-5 years managed care experience, including 2+ years in Provider Claims and/or Provider Network Administration.
+ 3+ years' experience in Medical Terminology, CPT, ICD-9 codes, etc.
+ Access and Excel - intermediate skill level (or higher)
**Preferred Education**
Bachelor's Degree
**Preferred Experience**
+ 5+ years managed care experience
+ QNXT; SQL experience
+ Crystal Reports for data extraction
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $45,390 - $88,511.46 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
**Job Summary**
Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Generates and prepares provider-related data and reports in support of Network Management and Operations areas of responsibility (e.g., Provider Services/Provider Inquiry Research & Resolution, Provider Contracting/Provider Relationship Management).
+ Provides timely, accurate generation and distribution of required reports that support continuous quality improvement of the provider database, compliance with regulatory/accreditation requirements, and Network Management business operations. Report examples may include: GeoAccess Availability Reports, Provider Online Directory (including ongoing execution, QA and maintenance of supporting tables), Medicare Provider Directory preparation, and FQHC/RHC reports.
+ Generates other provider-related reports, such as: claims report extractions; regularly scheduled reports related to Network Management (ER, Network Access Fee, etc.).; and mailing label extract generation.
+ Develops and maintains documentation and guidelines for all assigned areas of responsibility.
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree or equivalent combination of education and experience
**Required Experience**
+ 3-5 years managed care experience, including 2+ years in Provider Claims and/or Provider Network Administration.
+ 3+ years' experience in Medical Terminology, CPT, ICD-9 codes, etc.
+ Access and Excel - intermediate skill level (or higher)
**Preferred Education**
Bachelor's Degree
**Preferred Experience**
+ 5+ years managed care experience
+ QNXT; SQL experience
+ Crystal Reports for data extraction
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $45,390 - $88,511.46 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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3
Department Manager III - Cole Eye Administration
44131 Independence, Ohio
Cleveland Clinic
Posted 5 days ago
Job Viewed
Job Description
Join Cleveland Clinic's Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialty services. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career.
As the Department Manager III you will oversee the daily operations of the department or work group, ensuring smooth and efficient workflow. This role is responsible for managing annual budgets, analyzing work processes, implementing procedural changes and coordinating staff schedules. The manager also provides leadership in planning and administrative functions to support high-quality patient care and departmental goals.
**A caregiver in this position works days, 8:00am-5:00pm. There will be potential travel between locations as needed.**
A caregiver who excels in this role will:
+ Manage department personnel and operations which includes staffing, training, work flow analysis and performance management, while ensuring appropriate allocation and compliance with goals and objectives.
+ Monitor quality and financial performance as well as recommend enhancement and cost saving strategies.
+ Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
+ Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.
+ Develop, monitor, analyze, improve and implement programs to enhance customer service, develop skills and improve the scope of service.
+ Participate in managers meetings and relevant committees.
Minimum Qualifications for the ideal future caregiver include:
+ Bachelor's degree in Business Administration, Healthcare Administration or related field and five years of supervisory or management experience OR Master's Degree and four years of experience
Preferred qualifications for the ideal future caregiver include:
+ Experience in healthcare
+ Experience in optical/ophthalmic settings
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: Requirements:**
+ Manual dexterity sufficient to operate office equipment.
+ May require extended periods of sitting, standing and walking.
+ Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
+ Ability to clearly communicate by phone and in person. Occasional lifting up to 25 pounds.
**Personal Protective Equipment:**
+ Follows Standard Precautions using personal protective equipment as required for procedures.
**Pay Range**
Minimum hourly: $33.46
Maximum hourly: $51.03
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
As the Department Manager III you will oversee the daily operations of the department or work group, ensuring smooth and efficient workflow. This role is responsible for managing annual budgets, analyzing work processes, implementing procedural changes and coordinating staff schedules. The manager also provides leadership in planning and administrative functions to support high-quality patient care and departmental goals.
**A caregiver in this position works days, 8:00am-5:00pm. There will be potential travel between locations as needed.**
A caregiver who excels in this role will:
+ Manage department personnel and operations which includes staffing, training, work flow analysis and performance management, while ensuring appropriate allocation and compliance with goals and objectives.
+ Monitor quality and financial performance as well as recommend enhancement and cost saving strategies.
+ Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
+ Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.
+ Develop, monitor, analyze, improve and implement programs to enhance customer service, develop skills and improve the scope of service.
+ Participate in managers meetings and relevant committees.
Minimum Qualifications for the ideal future caregiver include:
+ Bachelor's degree in Business Administration, Healthcare Administration or related field and five years of supervisory or management experience OR Master's Degree and four years of experience
Preferred qualifications for the ideal future caregiver include:
+ Experience in healthcare
+ Experience in optical/ophthalmic settings
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: Requirements:**
+ Manual dexterity sufficient to operate office equipment.
+ May require extended periods of sitting, standing and walking.
+ Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
+ Ability to clearly communicate by phone and in person. Occasional lifting up to 25 pounds.
**Personal Protective Equipment:**
+ Follows Standard Precautions using personal protective equipment as required for procedures.
**Pay Range**
Minimum hourly: $33.46
Maximum hourly: $51.03
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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4
Office Assistant - Work from Home Administration
44101 Cleveland, Ohio
Top Level Promotions
Posted 4 days ago
Job Viewed
Job Description
Work from Home Office, Data Entry Remote Part-Time/Full-time Job
About the Job Position:
This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest, the remote duties may include work at home computer data entry, participating in market research activities such as survey design, focus group participation, product testing, social media and more. You may also be asked to assist with data analysis or providing feedback to support our clients in evaluating product potential. The position offers flexible work hours (part-time to full-time) with the opportunity to work from home and influence strategies across various industries, including automotive, healthcare, entertainment and more.
About Us:
Top Level Promotions specializes in market research, partnering with leading global brands to help businesses connect with customers and achieve sustainable growth. We are expanding our remote team and are looking for professionals to contribute valuable insights in a competitive environment.
Some of the Industries in Which We Work.
* Administration * Aerospace – Aviation & Atmosphere Science * Air Travelers & Airlines – International & Domestic Carriers * Amazon * Apparel/Accessories/Textiles – Online/Retail/Remote * Automotive – Design, Development, Manufacturing * Beverage Industry – Trends, Formulations & Technology * Candy/Confectionery – Chocolate, Sugar, Gum Products * Computers – Information and Online Communication Technology * Customer Service * Data Entry & Analytics * Education – Instruction and Training - Work from Home Programs * Film/Movie – Production, Film festivals, Distribution * Health Care – Public & Home Care * Manufacturing – Raw Materials & Machinery * Marketing & Study Design * Outdoor Gear – Outdoor Gear & Equipment * Pet Foods/Supplies/Pet Owners * Restaurants/Food Service * Travel/Tourism – Local/International * Toys – Industry Trends/ChangesQualifications:
* Applicants are required to have access to home high-speed internet with a stable connection. * A functional home desktop or laptop computer with both camera and microphone capabilities. * It is imperative to have a designated quiet workspace available for work purposes.Skills:
* Exceptional communication and interpersonal skills. * Strong organizational abilities while working independently. * Proficiency in fundamental computer applications and typing, encompassing email correspondence and data input. * Capacity to manage confidential information in a home office environment. * Attentive to detail and adept at delivering error-free work.Job Perks:
* Enjoy the convenience of working from your home office, eliminating the need for a daily commute. * No prior experience necessary – all positions include comprehensive training. * Flexible options available for both in-person group meetings and online participation. * Customize your work schedule, whether you prefer part-time or full-time hours. * Contribute to market innovations and assist companies in enhancing their products and services. * Opportunities for career growth within companies based on active participation and seniority.Salary:
This work from home position pays between 18.50 and 36.00 per hour depending your field of interest.
Experience:
This is an introductory position and training is provided to successful candidates.
Application:
We look forward to reviewing your completed application. If you have any questions or need assistance, please feel free to reach out. Important Note: We are currently only accepting applications from candidates located in Canada, USA, United Kingdom and Australia. Please only apply if you reside in one of these countries.Sincerely,
Top Level Promotions HR Department
Apply Now
5
Associate Dean, Strategic Initiatives, Finance and Administration
44101 Cleveland, Ohio
Case Western Reserve University
Posted 3 days ago
Job Viewed
Job Description
The Associate Dean of Strategic Initiatives serves as the chief financial/operations officer for the College of Arts and Sciences (CAS) under the direction of the Dean. This position is a senior level, non-academic staff position that works closely w Associate, Finance, Human Resource, Financial, Research, Management
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6
Business Experience & Administration Advisor Senior - Data and Automation
44101 Cleveland, Ohio
PNC
Posted 18 days ago
Job Viewed
Job Description
**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience and Administration Advisor Senior within PNC's Data and Automation organization, you will be based in Cleveland-OH, Strongsville-OH or Pittsburgh-PA
This role will be a part of the Data and Automation Business Management team. It will be primarily responsible for driving risk execution activities across the technology team. The candidate will partner heavily with our Technology Risk Operations group along with 2nd and 3rd Line of Defense and Audit to ensure risk tolerance expectations are met. They will work with engineering teams to create appropriate action plans to resolve issues in a timely manner along with tracking and monitoring the execution of those plans. They will work with leaders to proactively mitigate risk and stay within program compliance.
PNC will not provide sponsorship for employment visa for this position. PNC will not participate in OPT or STEM OPT for this position.
**Job Description**
+ Indirectly leads cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
+ Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.
+ Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals.
+ Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy.
+ Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning
**Competencies**
Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving
**Work Experience**
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $80,000.00 - $179,400.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 05/13/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience and Administration Advisor Senior within PNC's Data and Automation organization, you will be based in Cleveland-OH, Strongsville-OH or Pittsburgh-PA
This role will be a part of the Data and Automation Business Management team. It will be primarily responsible for driving risk execution activities across the technology team. The candidate will partner heavily with our Technology Risk Operations group along with 2nd and 3rd Line of Defense and Audit to ensure risk tolerance expectations are met. They will work with engineering teams to create appropriate action plans to resolve issues in a timely manner along with tracking and monitoring the execution of those plans. They will work with leaders to proactively mitigate risk and stay within program compliance.
PNC will not provide sponsorship for employment visa for this position. PNC will not participate in OPT or STEM OPT for this position.
**Job Description**
+ Indirectly leads cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
+ Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.
+ Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals.
+ Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy.
+ Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning
**Competencies**
Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving
**Work Experience**
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $80,000.00 - $179,400.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 05/13/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
View Now
7
Loan Supp Analyst Senior - Complex Loan Administration - Midland
44101 Cleveland, Ohio
PNC
Posted 18 days ago
Job Viewed
Job Description
**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst Senior within PNC's Complex Loans - Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments.
As a Loan Servicing Analyst Senior within PNC's Complex Loan Administration team, this position is primarily responsible for servicing a complex commercial real estate portfolio with active cash management activities in compliance with related servicing agreements, loan documents, policies and procedures and applicable regulations.
**Job Description**
+ Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients.
+ Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements.
+ Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.
+ Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required
+ Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
**Competencies**
Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Negotiating, Operational Functions, Products and Services, Relationship Management
**Work Experience**
Roles at this level typically require a university / college degree with <1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $37,003.00 - $98,670.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 03/02/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst Senior within PNC's Complex Loans - Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments.
As a Loan Servicing Analyst Senior within PNC's Complex Loan Administration team, this position is primarily responsible for servicing a complex commercial real estate portfolio with active cash management activities in compliance with related servicing agreements, loan documents, policies and procedures and applicable regulations.
**Job Description**
+ Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients.
+ Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements.
+ Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.
+ Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required
+ Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
**Competencies**
Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Negotiating, Operational Functions, Products and Services, Relationship Management
**Work Experience**
Roles at this level typically require a university / college degree with <1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $37,003.00 - $98,670.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 03/02/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
View Now
8