66 Administrative Assistant jobs in Middlesex County

POSITION SUMMARY

Serves as the first point of contact for patients entering the organization. This role plays a critical part in shaping the patient experience by providing both call center and administrative support. Working in a team-oriented environment, collaborate with colleagues and supervisors to ensure smooth operations and a positive experience for patients and their families.

Act as liaison for incoming calls, assisting patients, caregivers, clinicians, and staff across multiple service areas. This role requires excellent customer service skills, multitasking ability, and strong problem-solving capabilities.

MINIMUM JOB QUALIFICATIONS

• High School Diploma/GED required; Bachelor’s Degree preferred
• Administrative and/or customer service experience strongly preferred
• Experience in a call center or phone-based service environment is a plus

PRIMARY DUTIES AND RESPONSIBILITIES

• Serve as the first point of contact for patients or referring providers by triaging calls and addressing questions when possible
• Provide administrative support and coordination for patient care, with a focus on incoming calls
• Triage issues and answer general questions, escalating or routing as needed
• Recognize urgent or emergency situations and respond according to established procedures
• Provide general program or service-specific information within scope of knowledge and authority
• Collaborate with team members to ensure coverage and continuity of service during varying staffing levels
• Assist with implementing new processes and procedures as needed
• Ensure compliance with established standards, policies, and quality expectations
• Perform additional administrative duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Strong communication, organizational, and time management skills
• Ability to multitask and resolve issues in real time
• Excellent phone etiquette and customer service focus
• Strong attention to detail
• Ability to function effectively as part of a team
• Proficiency with PC systems and ability to learn new software quickly
• Knowledge of medical terminology is helpful but not required

Wayne J. Griffin Electric, Inc. provides electrical and telecommunications contracting services to clients and communities across New England and in the Southeast. As we continue to grow and promote from within, we are looking for a full-time Administrative Assistant who would like to work as part of a dynamic team that provides critical support to our Project Management efforts.

Responsibilities Include:

• Collaboration with internal departments to prepare, finalize and submit all written correspondence on behalf of our Project Management team
• Partnering with the Project Management Team to submit permits within the New England Area
• Maintaining accurate and up-to-date contact information in the central system and within letter templates.
• Occasional front desk support

Must Haves:

• Exceptional written communication skills
• Strong attention to detail with the ability to proofread and ensure accuracy in correspondence
• Proficiency in Microsoft Office applications and strong typing skills, experience in Adobe or Bluebeam a plus
• Ability to stay organized, multitask, and adapt to changing priorities in a fast-paced environment
• Excellent follow-up skills and attention to deadlines
• Previous experience in the construction industry is a plus

Along with competitive compensation, Wayne J. Griffin Electric, Inc. offers a comprehensive benefits package including Blue Cross Blue Shield PPO (Medical, Dental & Vision), health and wellness programs, 401(k) with company contribution and up to $2,000 per year in tuition reimbursement.

With over 45 years in the industry our culture is collaborative, team-orientated and results focused. We strive to help our employees to grow and achieve their career desires, through training, education, and mentorship.

Visit us at our website: to learn more.

Take the next step in your career and let us learn about you!

Apply now:

An Equal Opportunity Employer.

Overview

Join Bowditch & Dewey as a legal assistant in our Family Law & Fiduciary Litigation practice area. This is a 40-hour / week position with a hybrid schedule of 4 days in-office and 1 day remote (Monday - Friday 8:30 AM – 5 PM). This position is based in our Boston office. Family Law experience is required.

As a Legal Administrative Assistant, you will support our attorneys and staff in day-to-day administrative needs of the practice, including document preparation, calendar management, and client interactions. The ideal candidate thrives in a collaborative environment, is comfortable building strong working relationships across locations, and can communicate and collaborate virtually on a regular basis.

• Manage and coordinate attorney schedules & calendars, including appointments, meetings, court appearances and travel arrangements.
• Prepare, proofread, format legal documents, correspondences, and reports with accuracy and attention to detail.
• Assist attorneys with case management, including organizing and maintaining case files.
• Assist with the preparation of legal documents such as pleadings, e-filings, motions, and correspondence ensuring accuracy and adherence to legal procedures.
• Assist in maintaining electronic and physical filing systems, ensuring documents are organized and easily accessible.
• Assist with billing and invoicing processes, including time entry and client billing inquiries.
• Provide general administrative support, such as answering phones, greeting clients, and handling incoming and outgoing mail.
• Serve as backup support to the other legal administrative assistants on the team as appropriate.
• Perform other duties specific to the role as assigned.

• Bachelor's degree preferred but not required.
• A minimum of five years of experience supporting a family law practice.
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Strong client service skills.
• Advanced computer skills including experience with Microsoft Office (Word, Outlook, Excel, PowerPoint) Kofax Power PDF, or similar / equivalent PDF program, BigHand Create and Hyperstyles or similar / equivalent Styles and Templates software, and NetDocs; willingness and ability to learn different technologies.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Enthusiasm for learning and willingness to adapt to changing priorities and workflows.

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, paid time off.
• Opportunities for professional development and advancement within the firm.
• A supportive and collaborative work environment with a team of dedicated professionals.
• Join Our Team

If you are a motivated individual with a passion for excellence and a desire to contribute to a reputable law firm, we encourage you to apply for our Legal Administrative Assistant position. Take the next step in your career and become part of our success story today!

Dedicated to Diversity : Bowditch & Dewey focuses on inclusive hiring of those candidates having excellent skills with a broad range of experiences, knowledge, and perspectives. Diversity within the Firm promotes an open and mutually respectful workplace and the delivery of superior service to its clients. Equal Opportunity Employer

Company Description

Bowditch is a highly-regarded law firm handling sophisticated transactions, challenging litigation and complex regulatory issues for businesses, families and institutions throughout Massachusetts, the region and beyond.

With more than 70 lawyers seamlessly connected in three strategic Massachusetts offices – Boston, Framingham and Worcester – Bowditch is a preeminent law firm, deep in the areas of business and finance, real estate and environmental, litigation, employment and labor, and estate and tax planning, delivering outstanding client satisfaction and big-firm quality legal services.

Overview

Our client, a Boston-based law firm, is seeking a Legal Administrative Assistant for a full-time, 100% in-office temp-to-hire role located across from South Station. This position runs Monday-Friday, 9:00 AM-5:00 PM and pays $24 per hour. The firm provides legal services across multiple practice areas and is looking for someone who can deliver high-level administrative support to attorneys while ensuring accuracy, organization, and professionalism.

• Provide secretarial and administrative support to attorneys, including preparing and proofreading legal documents.
• Manage correspondence, calendars, schedules, and meeting coordination.
• Maintain filing systems, databases, and document management platforms.
• Assist with billing, client communications, and delivery of legal correspondence.
• Conduct research, collect case records, and support case preparation.

• Strong verbal and written communication skills with excellent attention to detail.
• Proficiency in Microsoft Office; experience with Adobe Acrobat, iManage, or similar legal software is a plus.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Team-oriented with flexibility to support multiple attorneys and handle overtime when needed.
• Prior legal administrative experience preferred; college degree or equivalent experience a plus.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

Note: All applicants should apply through the official channel provided in the job posting. This posting is for a temporary-to-hire position with in-office requirements in Boston, MA.

Job Description

Provides administrative, organizational and technical support including but not limited to entering time into the firm's timekeeping system, phone reception; providing information to callers; arranging travel and catering accommodations; scheduling meetings and conference room set ups; e-scan, facsimile, ECF filing transmittals; transcription; proofreading work product for typographical, grammatical, or spelling errors; compilation of reports from established sources; photocopying; mail assembly and distribution; and other records / file maintenance.

Depending on the specific assignment, may prepare and / or review for accuracy patent and trademark applications, reports, documentation, general and / or legal correspondence and papers of a legal nature such as, complaints, brief, motions, interrogatories, contracts, agreements, statements, subpoenas.

May assist attorneys, paralegals and analysts with the preparation and filing of US Federal / District Court documents or US patent correspondence, transmittal documents, and formal documents.

Projects an image that reflects the professional nature of work done by the firm.

Interacts with clients in a way that supports great client service and relationships.

Accurately drafts and / or writes routine reports and correspondence.

May manage timekeeper calendar (Outlook) and assist in meeting deadlines which may include deadlines associated with US Court or patent applications, prosecutions, litigation and / or other events as directed.

May provide occasional technology support to attorneys and professional staff with regard to connecting docking stations, monitors, desktops, printers and other external devices with remote guidance from IT specialist.

Prioritizes workload in an efficient and effective manner.

Participates in on-going training sessions to enhance his / her technical skills.

Stays informed of all firm policies and standardized procedures and applications.

Assists Legal Support Assistant Trainees by providing training, mentoring, and quality assurance.

High School diploma or GED and three years related experience, OR equivalent combination of education and / or experience. Bachelor's degree, ALS, PLS, CAP, or Paralegal certificate preferred.Other Skills : Must have basic legal terminology and an awareness of court filing requirements. Must be able to use legal citations and apply to firm documents. Working knowledge of time entry software, Microsoft Word (styles & tables), Excel, PowerPoint and Outlook. Skilled in the use of a redlining tool. Working knowledge of basic office functions. Ability to type 50 WPM.Ability to anticipate, identify, and proactively implement actions that allow timekeepers to be efficient and effective in serving client needs. Shares knowledge and mentors others on technology applications and firm / division processes.

Job purpose

The Legal Administrative Assistant will support attorneys in a secretarial capacity and also work as a key team player

Duties and responsibilities

• Compose, edit and proofread correspondence and other documents
• Develop a strong understanding of attorneys’ practice and clients, including maintaining up-to-date calendar entries and meetings, client contacts, and client matter lists
• Assist attorneys with the client billing process by opening new matters, drafting engagement letters, and reviewing or editing client billing invoices
• Creation and maintenance of files and e-files
• Make travel arrangement as needed
• Process and reconcile expense reports in a timely and proficient manner

Qualifications

• 3-5 years work experience with a law firm (preferably real estate)
• College degree or combination of relevant experience required
• Must be proficient in Microsoft Office Suite applications including Outlook, Word and Excel, as well as have experience with document management systems
• Strong administrative and organizations skills; ability to prioritize tasks and juggle multiple priorities
• Exceptional attention to detail and thoroughness in completing tasks with accuracy
• Excellent interpersonal, communication and customer service skills and the ability to collaborate well in a team environment
• Ability to take initiative and be pro-active to assist attorneys and anticipate their needs
• Ability to work independently on assigned tasks, and to accept direction on given assignments
• Must be dependable and be able to prioritize workload to meet all deadlines

#zip

Job purpose

The Legal Administrative Assistant will support attorneys in a secretarial capacity and also work as a key team player

Duties and responsibilities

• Compose, edit and proofread correspondence and other documents
• Develop a strong understanding of attorneys’ practice and clients, including maintaining up-to-date calendar entries and meetings, client contacts, and client matter lists
• Assist attorneys with the client billing process by opening new matters, drafting engagement letters, and reviewing or editing client billing invoices
• Creation and maintenance of files and e-files
• Make travel arrangement as needed
• Process and reconcile expense reports in a timely and proficient manner

Qualifications

• 3-5 years work experience with a law firm (preferably real estate)
• College degree or combination of relevant experience required
• Must be proficient in Microsoft Office Suite applications including Outlook, Word and Excel, as well as have experience with document management systems
• Strong administrative and organizations skills; ability to prioritize tasks and juggle multiple priorities
• Exceptional attention to detail and thoroughness in completing tasks with accuracy
• Excellent interpersonal, communication and customer service skills and the ability to collaborate well in a team environment
• Ability to take initiative and be pro-active to assist attorneys and anticipate their needs
• Ability to work independently on assigned tasks, and to accept direction on given assignments
• Must be dependable and be able to prioritize workload to meet all deadlines

#zip

The Patient Administrative Assistant will ensure efficient operation of the healthcare facility and assist with direct patient services.

Their duties and responsibilities include:

• Answer and direct phone calls in a polite and friendly manner
• Register new patients and update existing patient demographics by collecting patient detailed information
• Schedule and confirm patient appointments, follow-ups, and procedures
• Process patient billing and payments
• Organize and maintain patient waiting areas as well as office files and records
• Assist patients with forms and paperwork, explaining procedures, and answering questions
• Communicate with healthcare professionals and patients regarding appointments, cancellations, and rescheduling
• Ensure compliance with medical laws and regulations
• Order office supplies and maintain inventory
• Coordinate with insurance companies for claim management and patient insurance verification
• Maintain patient confidentiality, following HIPAA guidelines

Qualifications

A bachelor's degree is required

• 1-2 years of work experience as a Healthcare Administrative Assistant or similar role
• Knowledge of healthcare systems and medical terminologies
• Understanding of medical billing procedures
• Proficient in MS Office (MS Excel and MS Outlook, in particular)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities