44 Administrative Assistants jobs in Englishtown

Case Administrator (Legal Services/Administrative Support)

Location: Piscataway, NJ, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Case Administrator )

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• Johnston, RI - $50,000 - $5,000

• Boston, MA - 54,000 - 59,000

• Somerset, NJ - 54,000 - 59,000

• New York, NY - 58,000 - 63,000

Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Responsibilities

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, arbitrators, and mediators by telephone, email, and letter; performs scheduling and other administrative tasks.

• Understands and applies rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, arbitrators, and mediators.

• Proactively identifies case management issues, informs management, and takes appropriate action to resolve them

• Responds to inquiries from clients, client representatives, and panelists promptly and courteously; assist managers with informing and educating clients and client representatives on ADR processes. Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

Qualifications

Education & Experience: Associates degree in business or related discipline; 2-4 years of relevant work experience (e.g., customer service, case administration, legal environment) or an equivalent combination of education and work experience.

Knowledge, Skills & Abilities:

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

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We are searching for the best talent for an Executive Administrative Assistant to support the Vice President MedTech Supply Chain Digital in New Brunswick, NJ.

Per our J&J Flex Policy, the expectation for this position is to work in the office 3-4 days per week and work from home 1-2 days per week.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at

are the MedTech Supply Chain Center team. In our impactful Supply Chain Center, we enable best-in-class capabilities at the sector level where it gives us a competitive advantage, generating significant value for our business and customers. We are comprised of MedTech Supply Chain Deliver, MedTech Supply Chain Digital, MedTech Supply Chain Procurement, Strategy & Competitiveness, and Integrated Business Management.

Join our MedTech Supply Chain Digital team, we are focused on making the MedTech supply chain smarter, faster, and more connected.

The Executive Administrative Assistant is responsible for providing high-level administrative and organizational support to the Vice President, MedTech Supply Chain Digital and other team members as needed.

Key Responsibilities:

• Performing project coordination duties and administrative support for the Vice President, MedTech Supply Chain Digital:
  • complex and highly fluid calendar coordination, including scheduling and arranging meetings with internal and external partners
  • preparing documents of a highly confidential and sensitive nature such as presentations, memos and correspondence, and expense reports
  • closely partnering with internal teams to create and distribute pre-reads and training materials
  • complex domestic and international travel arrangements
  • executive meeting support and large meeting coordination
  • leadership team meeting support, including scheduling, preparation and sharing of the agenda and pre-read, and notetaking
• Mastery at utilizing and innovating on current technology platforms, including Excel, Outlook, PowerPoint, Word, web page navigation, Concur, SharePoint, Viva Engage, Zoom, MS Teams, Workday, Our Source, eMarketplace, selecting apps for meetings, getting apps approval through Apple Store, and leveraging tablet and phone device capabilities.
• Coordinating and administering MedTech Supply Chain Digital organization engagements by managing statements of work and purchase orders; tracking expenditures and follow-up on actual expenses in variance reports; developing periodic reporting and communicating purchase order status reports
• Fostering positive relationships while interacting with staff and various levels of management from within and outside of Johnson & Johnson to provide or gather information often of a sensitive nature.
• Building strong relationships with Executive Assistants within the MedTech Supply Chain Organization to ensure efficient and effective collaboration fostering an atmosphere of engagement as well as with EAs of other management team members
• Achieving results in the absence of day-to-day guidance
• Maintaining strict confidentiality and exercising independent discretion and judgment to solve complex problems
• Ability to support the MedTech Supply Chain Digital organization’s Talent Strategy by supporting the leadership team with confidential/sensitive tasks and communications
• Full understanding of the organization, practices, procedures, and operational policies of Johnson & Johnson.
• Participate and contribute to key team meetings
• Experience with coordinating/managing in hybrid environment
• Ability to understand cross-regional cultural aspects and lead (or operate) effectively

Qualifications

Education:

• A minimum of a high school diploma required, and an Associate's or Bachelor’s Degree is preferred

Experience and Skills:

Required:

• A minimum of six (6 ) years of experience supporting senior management  
• Ability to manage multiple priorities, maintain confidentiality, and operate with poise and professionalism in a complex, high-profile, and rapidly changing environment
• Excellent oral and written communication skills

Preferred:

• Ability to anticipate executive needs and collect or prepare information for executive review and action, with strong organizational skills and attention to detail
• Experience with Workday, eMarketplace, Aravo, Concur, Totality, Sharepoint, MS Teams
• Computer and systems savvy
• Experience supporting global organizations
• Strong leadership, interpersonal, collaboration, analytical and problem-solving skills
• Sound judgment and discretion with ability independently to assess and resolve complex situations and shift priorities as the need arises
• Model for positive, “can-do” attitude and Credo values
• Challenges the status quo, looks for and adopts best practices, embraces change
• Demonstrates efficiency and comfort in a fast-paced environment

Other:

• May require up to 10% domestic and/ or international travel to other sites and locations

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via , internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

Additional Description for Pay Transparency:

The Administrative Assistant is responsible for providing administrative support to ensure the efficient operation of the office. This role supports managers and employees through a variety of tasks related to organization and communication. The ideal candidate is familiar with a wide range of concepts, practices, and procedures in the field and is capable of handling confidential and time-sensitive material.

This role requires the ability to communicate effectively via phone and email, ensuring all administrative duties are completed accurately, with high quality, and in a timely manner. The Administrative Assistant may lead and direct the work of others, relying on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Typically reports to a manager or the head of a unit/department.

Key Responsibilities:

• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Provide information by answering questions and requests
• Take dictation
• Research and create presentations
• Generate reports
• Handle multiple projects
• Prepare and monitor invoices
• Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities