Case Administrator (Legal Services/Administrative Support)

75215 Park Cities, Texas American Arbitration Association

Posted 1 day ago

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Job Description

Case Administrator (Legal Services/Administrative Support)

Location: Dallas, TX, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

  • San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

  • Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

  • Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

  • New York, NY | San Francisco, CA - 60,000 - 63,000

  • Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

  • Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

  • Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

  • Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

  • Maintains and updates case files, records, and documents in the online case management system (PRISM).

  • Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

  • Assists in coordinating, initiating, and administering conference calls and video conferences.

  • Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

  • Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

  • Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

  • Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

  • Provides feedback to management regarding interaction with arbitrators and mediators.

  • Demonstrates regular, reliable, and predictable job attendance.

  • Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

  • Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

  • Demonstrates strong written communication skills for reports and correspondence.

  • Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

  • Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

  • Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

  • Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

  • Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

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Remote Senior Administrative Assistant - Executive Support

76101 Fort Worth, Texas $55000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking a highly organized, proactive, and experienced Senior Administrative Assistant to provide comprehensive executive support in a fully remote capacity. This pivotal role demands exceptional communication skills, meticulous attention to detail, and the ability to manage complex schedules and confidential information with discretion. You will be instrumental in ensuring the smooth operation of daily administrative functions, acting as a key point of contact for internal and external stakeholders. Your responsibilities will include managing calendars, scheduling meetings across multiple time zones, coordinating travel arrangements (flights, accommodations, itineraries), preparing reports and presentations, drafting correspondence, and handling general office duties. A strong understanding of remote work best practices, including virtual collaboration tools and time management strategies, is essential. You will also be responsible for maintaining databases, processing expense reports, and assisting with special projects as assigned. The ideal candidate possesses a minimum of 5 years of progressive administrative experience, preferably supporting C-level executives. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and G Suite is required, along with experience with project management software. We are looking for a self-starter who can anticipate needs, solve problems independently, and maintain a high level of professionalism in a virtual environment. This is an excellent opportunity to join a dynamic team and contribute to the success of our operations, all while enjoying the flexibility of a remote-first work arrangement. Successful candidates will demonstrate outstanding organizational and time-management skills, a keen ability to prioritize tasks, and a commitment to delivering high-quality work. The ability to adapt to changing priorities and maintain composure under pressure is also highly valued. The ideal candidate thrives in a collaborative, yet autonomous, remote setting and is dedicated to fostering a positive and efficient work environment. This role offers the chance to significantly impact executive productivity and streamline operational workflows.

Responsibilities:
  • Manage complex calendars and schedule appointments for multiple executives across different time zones.
  • Coordinate domestic and international travel arrangements, including booking flights, hotels, and ground transportation, and preparing detailed itineraries.
  • Prepare and edit correspondence, reports, presentations, and other documents.
  • Act as a liaison between executives and internal/external stakeholders.
  • Manage expense reporting and invoice processing.
  • Maintain and organize electronic and physical filing systems.
  • Conduct research and gather information for various projects.
  • Assist with event planning and coordination for virtual meetings and occasional in-person gatherings.
  • Handle ad-hoc administrative tasks and projects as needed.
Qualifications:
  • Minimum of 5 years of experience in an administrative support role, preferably supporting senior-level management.
  • High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
  • Excellent written and verbal communication skills.
  • Strong organizational and time-management skills with the ability to multitask and prioritize effectively.
  • Discretion and ability to handle confidential information.
  • Experience with virtual collaboration tools (e.g., Zoom, Microsoft Teams).
  • Ability to work independently and proactively in a remote setting.
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Executive Administrative Assistant - C-Suite Support

75201 Dallas, Texas $60000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly professional and exceptionally organized Executive Administrative Assistant to provide comprehensive support to their C-suite executives in Dallas, Texas . This role demands a proactive individual with outstanding communication, multitasking, and problem-solving abilities, who can anticipate needs and manage sensitive information with discretion. The ideal candidate will have extensive experience supporting senior-level executives in fast-paced environments. Responsibilities include managing complex calendars, scheduling meetings and appointments, arranging domestic and international travel, preparing correspondence and reports, screening calls and emails, organizing meetings and events, and handling various administrative tasks to ensure the smooth operation of executive functions. You will serve as a key liaison between executives, employees, and external partners, requiring impeccable professional demeanor and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with calendar management tools are essential. A strong understanding of corporate governance and executive office protocols is highly valued. This is a critical support role offering the opportunity to work closely with top leadership and contribute to the company's success. The candidate must be detail-oriented, resourceful, and able to work independently with minimal supervision. A commitment to confidentiality and a dedication to providing exceptional administrative support are paramount.

Key Responsibilities:
  • Manage and coordinate complex executive calendars and schedules.
  • Arrange domestic and international travel logistics for executives.
  • Prepare reports, presentations, and correspondence with accuracy and professionalism.
  • Screen and prioritize incoming communications, including emails and phone calls.
  • Organize and facilitate executive meetings, including preparing agendas and taking minutes.
  • Manage expense reports and other administrative documentation.
  • Act as a gatekeeper and point of contact for executives.
  • Maintain confidentiality and exercise discretion in handling sensitive information.
  • Conduct research and provide support for various projects as needed.
  • Contribute to a positive and efficient executive office environment.
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Executive Administrative Assistant - C-Suite Support

76102 Fort Worth, Texas $75000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client is seeking an exceptionally organized and proactive Executive Administrative Assistant to provide comprehensive support to their C-suite executives. This is a premier, fully remote opportunity, allowing you to contribute to a fast-paced corporate environment from the comfort of your home office. You will be instrumental in ensuring the smooth day-to-day operations of executive leadership, managing complex calendars, coordinating domestic and international travel arrangements, preparing meeting materials, and drafting correspondence. The role demands impeccable discretion, confidentiality, and a keen eye for detail.

Key responsibilities include managing and prioritizing executive schedules, arranging and preparing for high-level meetings (including board meetings), taking minutes, and following up on action items. You will serve as a primary point of contact for internal and external stakeholders, fielding inquiries and directing them appropriately. Proactive anticipation of executive needs and seamless logistical management are essential. The ideal candidate will possess outstanding communication and interpersonal skills, advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and experience with virtual collaboration tools. A proven ability to manage multiple priorities, work independently, and maintain a high level of professionalism in a remote setting is critical. We are looking for a polished, resourceful, and adaptable individual passionate about providing unparalleled administrative support at the highest levels of the organization.
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Executive Administrative Assistant

75219 Dallas, Texas JPMorgan Chase

Posted 4 days ago

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Job Description

Become an integral part of the Global Corporate Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Administrative Assistant within Global Corporate Banking, you will manage busy calendars, travel, plan and assist with local events and projects for the business. You will tap into your thought leadership to manage priorities, ensure efficient use of executives' time, and collaborate closely with colleagues to ensure robust on-site support and backup coverage. You will also work with key stakeholders in the business, partner with various teams. to complete projects.
**Job Responsibilities:**
+ Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
+ Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
+ Support the physical site support demands required including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service
+ Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
+ Maintain confidential data, enforce internal controls, and comply with policies and procedures
+ Support Salesforce or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
**Required qualifications, capabilities and skills:**
+ 3+ years of administrative support experience with background in a client facing sales and financial services environment
+ Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
+ Effective travel planning skills and knowledge
+ Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
+ Effective interpersonal skills and excellent communication - confident, organized, and clear
+ Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies
+ Project and event management experience
+ Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.
+ Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes
+ Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem-solving skills
+ Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed
***Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.**
#LI-Onsite
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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Executive Administrative Assistant

76101 Fort Worth, Texas $75000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a highly organized, proactive, and discreet Executive Administrative Assistant to provide comprehensive support to senior leadership in **Fort Worth, Texas, US**. This role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment. You will be responsible for managing complex calendars, coordinating domestic and international travel arrangements, preparing reports and presentations, and handling confidential information with the utmost discretion. The ideal candidate will possess a polished demeanor, excellent problem-solving abilities, and a strong understanding of office management principles. Key responsibilities include screening and prioritizing incoming communications, managing correspondence, organizing meetings and events, and processing expense reports. You will also serve as a liaison between executives and internal/external stakeholders. A Bachelor's degree in Business Administration or a related field, or equivalent experience, is preferred. A minimum of 5 years of experience providing high-level administrative support to C-suite executives is required. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is mandatory. Experience with calendar management tools, travel booking platforms, and office management software is essential. Strong written and verbal communication skills, impeccable organizational abilities, and a proactive approach to anticipating needs are crucial. This is an excellent opportunity for a seasoned administrative professional to play a key role in supporting the operational efficiency of top-level management.
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Executive Administrative Assistant

76102 Fort Worth, Texas $65000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a highly organized, proactive, and discreet Executive Administrative Assistant to provide comprehensive support to senior leadership within a fully remote environment. This role is essential for ensuring the smooth operation of executive functions, managing complex schedules, coordinating high-level meetings, and handling confidential information with the utmost professionalism. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a proactive approach to problem-solving. You will be the primary point of contact for various internal and external stakeholders, requiring excellent communication and interpersonal abilities. Responsibilities include managing executive calendars, scheduling appointments and travel arrangements, preparing correspondence and reports, and assisting with special projects. As a remote-first professional, you must be adept at using digital collaboration tools, maintaining virtual communication channels, and ensuring efficient workflow management without direct physical supervision. You will be responsible for anticipating the needs of the executives you support and taking initiative to address them proactively. This includes managing complex travel logistics, processing expense reports, and organizing virtual team events. The ability to handle multiple tasks simultaneously, prioritize effectively, and maintain composure under pressure is crucial. Maintaining confidentiality and discretion in all matters is paramount. You will also assist with onboarding new team members and managing office supplies virtually. This is a unique opportunity to contribute significantly to executive operations from a remote setting, providing critical support that enables senior leaders to focus on strategic initiatives. Your role will be integral to the efficiency and effectiveness of the executive team.

Key Responsibilities:
  • Manage complex calendars and schedules for senior executives, including appointments, meetings, and travel arrangements.
  • Coordinate and schedule virtual meetings, prepare agendas, and distribute meeting materials.
  • Handle all aspects of executive travel, including booking flights, hotels, and ground transportation.
  • Prepare, proofread, and edit correspondence, reports, and presentations.
  • Manage incoming and outgoing communications, including emails and phone calls, with professionalism and discretion.
  • Organize and maintain electronic and physical filing systems for confidential documents.
  • Assist with the preparation of expense reports and other financial documentation.
  • Support special projects and initiatives as assigned by executives.
  • Act as a liaison between executives and internal/external stakeholders.
  • Maintain a high level of confidentiality and discretion at all times.

Qualifications:
  • Associate's or Bachelor's degree in Business Administration, Communications, or a related field, or equivalent experience.
  • Minimum of 5 years of experience providing high-level administrative support to executives.
  • Proven ability to manage complex calendars and prioritize tasks effectively in a remote setting.
  • Exceptional organizational and time management skills.
  • Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools (e.g., Zoom, Teams, Slack).
  • Excellent written and verbal communication skills.
  • High level of professionalism, discretion, and attention to detail.
  • Ability to work independently and proactively anticipate needs.
  • Experience with expense reporting systems and travel booking platforms.
  • Demonstrated ability to maintain confidentiality of sensitive information.
Apply Now
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Executive Administrative Assistant

76101 Fort Worth, Texas $75000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking a highly organized, proactive, and polished Executive Administrative Assistant to provide comprehensive support to their senior leadership team. This role operates in a fully remote capacity, requiring exceptional communication and organizational skills to manage a demanding schedule and diverse range of responsibilities. The ideal candidate will be adept at managing complex calendars, coordinating travel arrangements, preparing reports and presentations, and handling confidential information with discretion. Responsibilities include acting as a primary point of contact for internal and external stakeholders, screening calls and emails, and anticipating the needs of the executives. You will be responsible for organizing meetings, managing logistics, and taking detailed minutes. This position requires strong proficiency in office productivity software, including calendar management tools, word processing, spreadsheets, and presentation software. The ability to multitask, prioritize effectively, and maintain composure under pressure is essential. A proactive approach to problem-solving and a keen eye for detail are critical. The Executive Administrative Assistant will also assist with special projects and event planning as needed. Excellent written and verbal communication skills are paramount, as is a professional and adaptable demeanor. Our client values initiative and expects this individual to take ownership of their responsibilities, demonstrating a high level of autonomy. This fully remote role offers a competitive salary, excellent benefits, and the opportunity to work closely with influential leaders in a dynamic industry. The successful candidate will be a trusted partner, enabling the executives to maximize their efficiency and focus on strategic priorities. This position is perfect for an experienced administrative professional seeking a challenging and rewarding remote opportunity.
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Executive Administrative Assistant

76101 Fort Worth, Texas $65000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a highly organized and proactive Executive Administrative Assistant to provide comprehensive support to senior leadership. This hybrid role, based in **Fort Worth, Texas**, offers a blend of remote work flexibility and in-office collaboration. You will manage complex calendars, coordinate travel arrangements, prepare reports and presentations, and handle confidential information with discretion. The ideal candidate is a master of multitasking, possesses excellent communication skills, and demonstrates a keen eye for detail. You will serve as a gatekeeper and liaison, facilitating smooth operations between executives, internal departments, and external stakeholders. Responsibilities include:
  • Managing and coordinating executive calendars, including scheduling meetings and appointments.
  • Arranging domestic and international travel, including flights, accommodations, and itineraries.
  • Preparing and editing correspondence, reports, presentations, and other documents.
  • Acting as a primary point of contact for internal and external inquiries.
  • Managing expense reports and corporate credit card reconciliations.
  • Organizing and maintaining physical and digital filing systems.
  • Coordinating and executing on-site and off-site events.
  • Conducting research and compiling data as needed.
  • Handling confidential and sensitive information with the utmost discretion.
  • Proactively identifying and addressing administrative needs.
Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Minimum of 3-5 years of experience as an Executive Assistant or in a similar administrative role supporting senior management.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
  • Exceptional organizational and time management skills.
  • Excellent written and verbal communication abilities.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Experience with calendar management and travel coordination.
  • Professional demeanor and ability to interact effectively with all levels of staff and external contacts.
This role requires an individual who is adaptable, resourceful, and capable of working both independently and collaboratively in a hybrid environment. Our client values professionalism, efficiency, and a commitment to providing top-tier support. We offer a competitive salary and benefits package.
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Executive Administrative Assistant

75201 Dallas, Texas $70000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a highly organized, proactive, and detail-oriented Executive Administrative Assistant to provide comprehensive support to senior leadership in Dallas, Texas, US . This role demands exceptional organizational skills, discretion, and the ability to manage complex calendars, travel arrangements, and communication flow for multiple executives. You will be responsible for preparing reports, presentations, and correspondence with a high degree of accuracy and professionalism. The ideal candidate will possess excellent interpersonal skills, a keen eye for detail, and the ability to anticipate needs and resolve issues independently.

Responsibilities include managing executive calendars, scheduling meetings, and coordinating logistics for internal and external stakeholders. You will handle all aspects of executive travel arrangements, including flights, accommodations, and itineraries, ensuring seamless transitions. Preparing and editing confidential documents, presentations, and spreadsheets, often with tight deadlines, will be a key function. You will act as a liaison between executives and other departments, clients, and external partners, ensuring clear and effective communication. Managing expense reporting, invoice processing, and maintaining office supplies are also critical duties. The ability to multitask, prioritize effectively, and maintain a high level of confidentiality is paramount. This role requires a professional demeanor and the capacity to represent the executive office with grace and efficiency. Experience in a fast-paced corporate environment is highly valued.

Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Minimum of 5 years of experience providing executive-level administrative support.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
  • Excellent written and verbal communication skills.
  • Strong organizational and time-management abilities.
  • Ability to handle confidential information with utmost discretion.
  • Experience with travel booking and expense management.
  • Proactive problem-solving skills and the ability to work independently.
Apply Now
 

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