127 Administrative Assistants jobs in Malden
Case Administrator (Legal Services/Administrative Support)
Posted 1 day ago
Job Viewed
Job Description
Case Administrator (Legal Services/Administrative Support)
Location: Boston, MA, United States
Date Posted:Oct 7, 2025
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .
Description
Overview
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.
This position's starting annual salary range is based upon location, with quarterly incentive opportunities.
-
San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000
-
Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000
-
Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000
-
New York, NY | San Francisco, CA - 60,000 - 63,000
-
Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500
-
Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000
The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
RESPONSIBILITIES:
-
Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.
-
Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.
-
Maintains and updates case files, records, and documents in the online case management system (PRISM).
-
Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.
-
Assists in coordinating, initiating, and administering conference calls and video conferences.
-
Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.
-
Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.
-
Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.
-
Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.
-
Provides feedback to management regarding interaction with arbitrators and mediators.
-
Demonstrates regular, reliable, and predictable job attendance.
-
Attends on-site and in-person meetings and training sessions.
EDUCATION AND EXPERIENCE
Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.
KNOWLEDGE, SKILLS, & ABILITIES
-
Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.
-
Demonstrates strong written communication skills for reports and correspondence.
-
Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.
-
Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.
-
Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.
-
Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.
-
Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Executive Administrative Assistant
Posted 1 day ago
Job Viewed
Job Description
Executive Administrative Assistant
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage complex and dynamic executive calendars, including scheduling meetings and appointments.
- Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
- Prepare, edit, and proofread documents, reports, presentations, and correspondence.
- Screen phone calls, emails, and mail, prioritizing and delegating as necessary.
- Assist with the preparation of meeting materials and take meeting minutes.
- Manage expense reports and process invoices.
- Serve as a liaison between executives and internal/external stakeholders.
- Organize and maintain filing systems, both physical and digital.
- Assist with special projects and event coordination as assigned.
- Associate's or Bachelor's degree in Business Administration or a related field.
- 5+ years of experience as an Administrative Assistant supporting senior-level executives.
- Exceptional organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and exercise discretion.
- Experience with virtual meeting platforms and collaboration tools.
- Proactive approach to problem-solving and task management.
Executive Administrative Assistant
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Manage complex executive calendars and schedule meetings.
- Coordinate domestic and international travel arrangements, including flights, accommodations, and itineraries.
- Prepare, proofread, and edit correspondence, reports, and presentations.
- Handle confidential information with the utmost discretion.
- Screen and prioritize incoming communications, including emails and phone calls.
- Organize and maintain electronic and physical filing systems.
- Assist with meeting preparation, including agendas, materials, and room bookings (if applicable for virtual meetings).
- Process expense reports and manage departmental budgets as directed.
- Serve as a liaison between executives and internal/external stakeholders.
- Anticipate needs and proactively address potential issues.
Qualifications:
- Associate's or Bachelor's degree preferred, or equivalent relevant experience.
- Minimum of 5 years of experience providing administrative support to senior executives.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams).
- Exceptional organizational and time management skills.
- Strong written and verbal communication abilities.
- High level of professionalism and discretion.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proactive and resourceful problem-solving abilities.
- Remote work experience is a plus.
Executive Administrative Assistant
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Manage and maintain complex executive calendars, scheduling meetings and appointments.
- Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
- Prepare and edit correspondence, reports, presentations, and other documents.
- Screen and prioritize incoming communications, including emails and phone calls.
- Act as a liaison between executives and internal/external stakeholders.
- Prepare meeting agendas, take minutes, and track action items.
- Process expense reports and manage departmental budgets as needed.
- Assist with the planning and execution of special projects and events.
- Maintain organized filing systems, both physical and digital.
- Handle confidential information with the utmost discretion.
- Provide general administrative support to ensure efficient office operations.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 3-5 years of experience as an Administrative Assistant or Executive Assistant supporting senior management.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with calendar management tools.
- Excellent organizational and time management skills.
- Strong written and verbal communication abilities.
- High level of professionalism, discretion, and judgment.
- Ability to multitask and prioritize effectively in a dynamic environment.
- Experience with expense reporting and travel booking systems.
- Ability to work effectively in both an office and remote setting (Hybrid).
- Proactive and resourceful with strong problem-solving skills.
Executive Administrative Assistant
Posted 7 days ago
Job Viewed
Job Description
Qualifications:
- Associate's or Bachelor's degree in Business Administration or a related field.
- Minimum of 5 years of experience as an Executive Assistant, preferably supporting C-level executives.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Workspace.
- Exceptional organizational and time-management skills.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and the ability to build rapport with stakeholders at all levels.
- Experience with calendar management, travel arrangements, and expense reporting.
- High level of discretion and confidentiality.
- Proactive, resourceful, and able to work independently with minimal supervision.
Executive Administrative Assistant
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Manage complex calendars, including scheduling meetings, appointments, and travel arrangements.
- Prepare and edit correspondence, communications, presentations, and other documents.
- Coordinate and manage logistics for executive meetings, including agendas, materials, and minutes.
- Handle confidential information with the utmost discretion.
- Screen and direct phone calls and emails, responding to inquiries as appropriate.
- Organize and maintain physical and digital filing systems.
- Process expense reports and manage budget-related administrative tasks.
- Serve as a liaison between executives and employees, clients, and other external partners.
- Assist with special projects and initiatives as assigned by executives.
- Ensure a high level of professionalism and accuracy in all tasks.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 3-5 years of experience supporting C-level executives or senior management.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant software.
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask, prioritize, and adapt to changing demands.
- Discretion and a high level of confidentiality.
- A proactive approach and the ability to work independently.
This position is based in our client's office located in the heart of Boston, Massachusetts, US . It offers a competitive salary, benefits package, and the opportunity to work closely with influential leaders.
Be The First To Know
About the latest Administrative assistants Jobs in Malden !
Executive Administrative Assistant
Posted 7 days ago
Job Viewed
Job Description
Key responsibilities include managing executive calendars, scheduling meetings across multiple time zones, coordinating domestic and international travel, preparing and editing correspondence, reports, and presentations, and handling expense reports. You will also be responsible for screening and prioritizing incoming communications, acting as a liaison between executives and internal/external stakeholders, and assisting with special projects as needed. Maintaining confidentiality and exercising sound judgment are critical to this position. A minimum of 5 years of experience providing high-level administrative support to C-suite executives is required. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with modern office technologies and communication platforms are essential. Excellent written and verbal communication skills, along with superior interpersonal skills, are necessary. A Bachelor's degree is preferred, though equivalent experience will be considered. This is an outstanding opportunity to become an integral part of a thriving business, offering a dynamic work environment and the chance to contribute significantly to the efficiency of top executives. Embrace a hybrid work model that fosters collaboration and flexibility.
Executive Administrative Assistant
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Manage complex calendars and schedules for multiple executives, prioritizing appointments and anticipating needs.
- Arrange domestic and international travel, including flights, accommodations, and ground transportation, often on short notice.
- Prepare agendas, gather and organize materials, and take minutes for executive meetings.
- Handle confidential correspondence, communications, and documents with discretion.
- Prepare and edit reports, presentations, and other documents as required.
- Act as a liaison between executives and internal/external stakeholders.
- Manage office supplies and coordinate with vendors.
- Organize and maintain filing systems, both electronic and physical.
- Assist with event planning and logistics for company meetings and functions.
- Conduct research and compile information for executive projects.
- Greet visitors and manage reception duties as needed.
- Handle expense reporting and other administrative tasks efficiently.
- Provide general administrative support to the executive team.
- Anticipate potential issues and proactively offer solutions.
- Maintain a high level of professionalism and confidentiality at all times.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 5 years of experience supporting C-level executives or senior management.
- Exceptional organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual meeting platforms.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to build rapport with diverse individuals.
- High level of discretion and ability to handle confidential information.
- Proactive, self-motivated, and able to work independently with minimal supervision.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Experience with travel booking and expense management systems.
- Professional appearance and demeanor.
Executive Administrative Assistant
Posted 7 days ago
Job Viewed