5,275 Administrative Services jobs in the United States
Administrative Services Associate
Posted today
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Administrative Services Associate
Department: Physical Med Pier
Location: Penn Medicine Rittenhouse- 1800 Lombard Street
Hours: Full Time
Summary:
+ This position is responsible in assisting with the management of a clinical practice in a busy academic clinical department. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence.
Responsibilities
Clinical Duties
- Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances.
- Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed.
- Ensures diagnostic testing and other evaluations are completed before visit if applicable.
- Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates and moving patients if rescheduling is necessary. traveling to clinic location if applicable.
- Schedules required procedures and OR/Lab for patients at provider's direction.
- Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages.
- Responsible for the timely submission of pre-op cases, and ensures accuracy of information and correct forms completed and signed in advance of procedure
- Processes medication refill requests, triaging to appropriate clinical staff.
- Coordinates and schedules cases with medical equipment representatives as required.
- Completes medication authorizations and obtains prior authorizations for procedures.
- Obtains medication pricing and coverage information for patients.
- Initiates Tier 1 prescription exemptions as needed.
- Schedules tests, procedures, and other clinical follow-up services as requested by the providers.
- Completes medical records requests.
- Handles all patient correspondence, including myPennMedicine messages.
Admin Duties
- Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff.
- Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours.
- Maintains physician Epic template.
- Attends and take minutes in meetings when necessary.
- Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional expenses.
- Updates CVs in FEDs.
- Create/Edit and distribute letters per attending physician direction.
- Coordinates submission and approval of journal articles, and permissions as directed
- Coordinates visits for visiting scholars.
- Coordinates visits and interview schedule for the recruitment of faculty
- On Call Schedule Management with the ability to enter and make changes to the call schedule in appropriate system, Qgenda, etc
Billing Duties
- Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis
- Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes.
- Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and protocols for referrals.
- Ensures all pre-registration items are completed to allow for timely and complete billing
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
- Other duties as assigned to support the unit, department, entity, and health system organization
Education or Equivalent Experience:
+ H.S. Diploma/GED (Required)
+ And 2+ years Medical office experience, or 2 years of customer service experience. Related clinical office experience required. Prior customer service or insurance verification experience in a healthcare setting preferred. A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 268847
Administrative Services Associate
Posted 12 days ago
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Clinical Practices of the University of Pennsylvania (CPUP)
Department: HUP EPS Lab, 340 Spruce, Pavillion
Location: Philadelphia, PA
Hours: Full-Time
Summary:
+ Assists the Cardiac Electrophysiology Program at the University of Pennsylvania Health System in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
+ Responsible for the administrative aspects of one to two physicians within the practice with major clinical and procedural focus, research, and other duties. Tech savvy individual with high organizational skills, excellent communication skills, and critical thinking. Leadership capabilities.
+ Very heavy call volume practice. Cross covering additional physicians in the practice, as needed. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence.
Responsibilities:
+ Clinical Duties Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances.
+ Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed. Ensures diagnostic testing and other evaluations are completed before visit if applicable. Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates and moving patients if rescheduling is necessary. traveling to clinic location if applicable.
+ Schedules required procedures and OR/Lab for patients at provider's direction.
+ Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages. Responsible for the timely submission of pre-op cases, and ensures accuracy of information and correct forms completed and signed in advance of procedure Processes medication refill requests, triaging to appropriate clinical staff. Coordinates and schedules cases with medical equipment representatives as required.
+ Completes medication authorizations and obtains prior authorizations for procedures. Obtains medication pricing and coverage information for patients. Initiates Tier 1 prescription exemptions as needed. Schedules tests, procedures, and other clinical follow-up services as requested by the providers. Completes medical records requests. Handles all patient correspondence, including myPennMedicine messages.
+ Admin Duties Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff. Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours. Maintains physician Epic template. Attends and take minutes in meetings when necessary. Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional expenses.
+ Updates CVs in FEDs. Create/Edit and distribute letters per attending physician direction. Coordinates submission and approval of journal articles, and permissions as directed Coordinates visits for visiting scholars. Coordinates visits and interview schedule for the recruitment of faculty On Call Schedule Management with the ability to enter and make changes to the call schedule in appropriate system, Qgenda, etc
+ Billing Duties Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes. Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and protocols for referrals. Ensures all pre-registration items are completed to allow for timely and complete billing
Education or Equivalent Experience:
+ H.S. Diploma/GED (Required)
+ 2+ years medical office experience or 2 years of customer service experience (Required)
+ Related clinical office experience required
+ Prior customer service or insurance verification experience in a healthcare setting (preferred)
+ A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 241378
Administrative Services Associate

Posted 4 days ago
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Administrative Services Associate
Department: Physical Med Pier
Location: Penn Medicine Rittenhouse- 1800 Lombard Street
Hours: Full Time
Summary:
+ This position is responsible in assisting with the management of a clinical practice in a busy academic clinical department. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence.
Responsibilities
Clinical Duties
- Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances.
- Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed.
- Ensures diagnostic testing and other evaluations are completed before visit if applicable.
- Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates and moving patients if rescheduling is necessary. traveling to clinic location if applicable.
- Schedules required procedures and OR/Lab for patients at provider's direction.
- Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages.
- Responsible for the timely submission of pre-op cases, and ensures accuracy of information and correct forms completed and signed in advance of procedure
- Processes medication refill requests, triaging to appropriate clinical staff.
- Coordinates and schedules cases with medical equipment representatives as required.
- Completes medication authorizations and obtains prior authorizations for procedures.
- Obtains medication pricing and coverage information for patients.
- Initiates Tier 1 prescription exemptions as needed.
- Schedules tests, procedures, and other clinical follow-up services as requested by the providers.
- Completes medical records requests.
- Handles all patient correspondence, including myPennMedicine messages.
Admin Duties
- Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff.
- Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours.
- Maintains physician Epic template.
- Attends and take minutes in meetings when necessary.
- Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional expenses.
- Updates CVs in FEDs.
- Create/Edit and distribute letters per attending physician direction.
- Coordinates submission and approval of journal articles, and permissions as directed
- Coordinates visits for visiting scholars.
- Coordinates visits and interview schedule for the recruitment of faculty
- On Call Schedule Management with the ability to enter and make changes to the call schedule in appropriate system, Qgenda, etc
Billing Duties
- Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis
- Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes.
- Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and protocols for referrals.
- Ensures all pre-registration items are completed to allow for timely and complete billing
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
- Other duties as assigned to support the unit, department, entity, and health system organization
Education or Equivalent Experience:
+ H.S. Diploma/GED (Required)
+ And 2+ years Medical office experience, or 2 years of customer service experience. Related clinical office experience required. Prior customer service or insurance verification experience in a healthcare setting preferred. A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 268847
Administrative Services Associate

Posted 4 days ago
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Clinical Practices of the University of Pennsylvania (CPUP)
Department: HUP EPS Lab, 340 Spruce, Pavillion
Location: Philadelphia, PA
Hours: Full-Time
Summary:
+ Assists the Cardiac Electrophysiology Program at the University of Pennsylvania Health System in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
+ Responsible for the administrative aspects of one to two physicians within the practice with major clinical and procedural focus, research, and other duties. Tech savvy individual with high organizational skills, excellent communication skills, and critical thinking. Leadership capabilities.
+ Very heavy call volume practice. Cross covering additional physicians in the practice, as needed. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence.
Responsibilities:
+ Clinical Duties Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances.
+ Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed. Ensures diagnostic testing and other evaluations are completed before visit if applicable. Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates and moving patients if rescheduling is necessary. traveling to clinic location if applicable.
+ Schedules required procedures and OR/Lab for patients at provider's direction.
+ Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages. Responsible for the timely submission of pre-op cases, and ensures accuracy of information and correct forms completed and signed in advance of procedure Processes medication refill requests, triaging to appropriate clinical staff. Coordinates and schedules cases with medical equipment representatives as required.
+ Completes medication authorizations and obtains prior authorizations for procedures. Obtains medication pricing and coverage information for patients. Initiates Tier 1 prescription exemptions as needed. Schedules tests, procedures, and other clinical follow-up services as requested by the providers. Completes medical records requests. Handles all patient correspondence, including myPennMedicine messages.
+ Admin Duties Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff. Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours. Maintains physician Epic template. Attends and take minutes in meetings when necessary. Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional expenses.
+ Updates CVs in FEDs. Create/Edit and distribute letters per attending physician direction. Coordinates submission and approval of journal articles, and permissions as directed Coordinates visits for visiting scholars. Coordinates visits and interview schedule for the recruitment of faculty On Call Schedule Management with the ability to enter and make changes to the call schedule in appropriate system, Qgenda, etc
+ Billing Duties Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes. Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and protocols for referrals. Ensures all pre-registration items are completed to allow for timely and complete billing
Education or Equivalent Experience:
+ H.S. Diploma/GED (Required)
+ 2+ years medical office experience or 2 years of customer service experience (Required)
+ Related clinical office experience required
+ Prior customer service or insurance verification experience in a healthcare setting (preferred)
+ A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 241378
Assistant Director of Administrative Services
Posted 4 days ago
Job Viewed
Job Description
Organization Summary Statement: The Center for Substance Use, Addiction & Health Research (CESAR) at the University of Maryland, College Park, was created in 1990 as a college-wide interdisciplinary research center. CESAR is dedicated to addressing the problems substance use disorders may create for individuals, families, and communities in Maryland and around the world. Our practical action-oriented studies and evaluations focus on improving access to treatment for substance use disorders, supporting long-term recovery, as well as best practices in hospital-based emergency care. Our work spans the State of Maryland, Washington, DC, as well as several international studies located in Cape Town, South Africa.
Job Description Summary: The Center for Substance Use, Addiction & Health Research (CESAR) seeks a full-time Assistant Director of Administrative Services (ADAS) to support a multidisciplinary team of researchers leading multiple clinical trials and other state and federally funded research projects. The ADAS will be responsible for managing aspects of the business services of the Center to include human resources, payroll activities, procurement, reimbursements, travel and sponsored research administration.
Key ResponsibilitiesManages the travel and procurement process to include initiating and managing procurement; maintaining requisition log; using and upkeeping P-card and logs; non-payroll transfers; MOU's for subject payments; purchasing supplies, equipment and services; following up on status of order; following up on status of payments to vendors; providing backup documents for monthly invoicing; monitoring spending to verify purchases are allowable and funds are available; serves as the liaison between CESAR and UMD purchasing offices to address/solve any issues that may arise; maintain documentation related to expenditures
Pre-award to include assistance with budget development
Post-award sub-recipient management; processes new award requests; modification requests; review subcontract invoices and verify that funds are available; keep track of invoice approvals and payments.
Account and post award management to include monthly reconciliations and report preparation.
Reviews and approves travel using Concur; advises faculty, staff and students on University travel policies.
Manage payroll, including hiring, onboarding, changing effort, generating contracts; generating salary letters; payroll transfers; providing backup documents for monthly invoicing; serve as the liaison between CESAR and UMD/BSOS payroll offices to address/solve any issues that may arise.
Maintaining an accurate equipment inventory, tagging equipment when received, maintenance of keys.
Other duties as assigned.
Additional DutiesEnsure compliance with all sponsor and University requirements. Ensure all internal and sponsor deadlines are met; that all documentation related to expenditure is easily available and accurate. Serve as liaison to University business offices and sponsor personnel regarding account expenses and resolve any questions or issues that arise.
PreferencesBachelor's degree from an accredited college or university
2 years of experience at UMCP conducting purchasing and payroll activities.
Experience and knowledge in processing travel and procurement under federally sponsored awards at UMCP.
Demonstrated proficiency in Microsoft Office/Excel
Experience with UMCP systems i.e. Concur Travel system, and Workday.
Minimum QualificationsEducation: Bachelor's degree from an accredited college or university.
Experience: Seven (7) years of professional experience managing business operations. Two (2) years of experience supervising or managing professional staff.
Knowledge of administrative policies and procedures, and federal, state, and other applicable related laws, rules, regulations, and ordinances.
Skill in oral and written communication.
Skill in the use of Microsoft Office products.
Ability to develop and administer new policies and procedures.
Ability to interpret and apply policies, procedures, regulations, and laws.
Additional Job DetailsRequired Application Materials:
Resume, Cover Letter, and List of 3 References
Best Consideration Date: May 30, 2025
Posting Close Date: N/A
Open Until Filled: No
Job RisksNot Applicable to This Position
Financial Disclosure RequiredNo
DepartmentBSOS-Ctr for Substance Use, Addiction & Health Research
Worker Sub-TypeStaff Regular
Salary Range$75,000 - $90,000
Benefits SummaryFor more information on Regular Exempt benefits, select this link.
Background ChecksOffers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment EligibilityThe successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO StatementThe University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination NoticeThe University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
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Administrative Services Coordinator CPUP

Posted 4 days ago
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Entity:** Clinical Practices of University of Pennsylvania (CPUP)
**Department:** Med Geriatrics
**Location:** Hospital of the University of Pennsylvania- 3400 Spruce St
**Hours:** Per Departmental Needs - Full Time
Summary:
+ The Administrative Services Coordinator is a key point of contact for important clinic operations in assisting with the management of a clinical practice in a busy academic clinical department. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence. The Administrative Services Coordinator manages routine office administrative functions, as well as provides high-level programmatic support for the clinic. The Administrative Services Coordinator may have oversight and lead responsibilities of the Administrative Services staff
Responsibilities:
+ **Oversight and Lead Responsibilities**
+ Independently owns, prioritizes and initiates implementation of assigned work functions
+ Serves a point of escalation for Admin Services team.
+ Participates in and supports select projects to be determined by leadership
+ Evaluates and manages workload distribution of the Admin Services staff
+ May assist with recruitment, onboarding, performance evaluations and performance management of Admin Services staff per practice needs
+ **Clinical Duties**
+ Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances.
+ Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed.
+ Ensures diagnostic testing and other evaluations are completed before visit if applicable.
+ Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates and moving patients if rescheduling is necessary. traveling to clinic location if applicable.
+ Schedules required procedures and OR/Lab for patients at provider's direction.
+ Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages.
+ Responsible for the timely submission of pre-op cases, and ensures accuracy of information and correct forms completed and signed in advance of procedure
+ Processes medication refill requests, triaging to appropriate clinical staff.
+ Coordinates and schedules cases with medical equipment representatives as required.
+ Completes medication authorizations and obtains prior authorizations for procedures.
+ Obtains medication pricing and coverage information for patients.
+ Initiates Tier 1 prescription exemptions as needed.
+ Schedules tests, procedures, and other clinical follow-up services as requested by the providers.
+ Completes medical records requests.
+ Handles all patient correspondence, including myPennMedicine messages.
+ **Admin Duties**
+ Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff.
+ Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours.
+ Maintains physician Epic template.
+ Attends and take minutes in meetings when necessary.
+ Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional expenses.
+ Updates CVs in FEDs.
+ Create/Edit and distribute letters per attending physician direction.
+ Coordinates submission and approval of journal articles and permissions as directed
+ Coordinates visits for visiting scholars.
+ Coordinates visits and interview schedule for the recruitment of faculty
+ On Call Schedule Management with the ability to enter and make changes to the call schedule in appropriate system, Qgenda, etc
+ **Billing Duties**
+ Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis
+ Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes.
+ Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and protocols for referrals.
+ Ensures all pre-registration items are completed to allow for timely and complete billing
+ **Research Related Responsibilities**
+ Interact with individuals/patients associated with clinical trials as well as supply information to patients enrolled in these studies.
+ Schedule follow up studies as directed by the trial protocol.
+ Coordinate submission and approval of journal articles, manuscripts and permissions as directed.
+ **Special Projects**
+ Training of staff and mentoring new team members
+ Update of procedural manual
+ Special assignments in regards to fellowship etc
+ Subject Matter Expert in specific area(s)
+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
+ Other duties as assigned to support the unit, department, entity, and health system organization
Credentials:
Education or Equivalent Experience:
+ H.S. Diploma/GED And 5+ years Medical office experience, or 5 years of customer service experience. Related clinical office experience required. Prior customer service or insurance verification experience in a healthcare setting preferred. A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience. (Required)
+ Bachelor's Degree Previous experience in an executive staff support or program development role (Preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 275479
Administrative Services Coordinator Renal

Posted 4 days ago
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Job Title:** Administrative Services Coordinator CPUP
**Department:** Medicine Renal Outpatient
**Location:** Perelman Center for Advanced Medicine - 3400 Civic Center Blvd
**Hours:** Mon-Fri office hours per department needs
**Summary:**
+ The Administrative Services Coordinator is a key point of contact for important clinic operations in assisting with the management of a clinical practice in a busy academic clinical department. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence. The Administrative Services Coordinator manages routine office administrative functions, as well as provides high-level programmatic support for the clinic. The Administrative Services Coordinator may have oversight and lead responsibilities of the Administrative Services staff
**Responsibilities:**
+ Oversight and Lead Responsibilities Independently owns, prioritizes and initiates implementation of assigned work functions Serves a point of escalation for Admin Services team. Participates in and supports select projects to be determined by leadership Evaluates and manages workload distribution of the Admin Services staff May assist with recruitment, onboarding, performance evaluations and performance management of Admin Services staff per practice needs
+ Clinical Duties Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances. Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed. Ensures diagnostic testing and other evaluations are completed before visit if applicable. Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates and moving patients if rescheduling is necessary. traveling to clinic location if applicable. Schedules required procedures and OR/Lab for patients at provider's direction. Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages. Responsible for the timely submission of pre-op cases, and ensures accuracy of information and correct forms completed and signed in advance of procedure Processes medication refill requests, triaging to appropriate clinical staff. Coordinates and schedules cases with medical equipment representatives as required. Completes medication authorizations and obtains prior authorizations for procedures. Obtains medication pricing and coverage information for patients. Initiates Tier 1 prescription exemptions as needed. Schedules tests, procedures, and other clinical follow-up services as requested by the providers. Completes medical records requests. Handles all patient correspondence, including myPennMedicine messages.
+ Admin Duties Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff. Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours. Maintains physician Epic template. Attends and take minutes in meetings when necessary. Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional expenses. Updates CVs in FEDs. Create/Edit and distribute letters per attending physician direction. Coordinates submission and approval of journal articles and permissions as directed Coordinates visits for visiting scholars. Coordinates visits and interview schedule for the recruitment of faculty On Call Schedule Management with the ability to enter and make changes to the call schedule in appropriate system, Qgenda, etc.
+ Billing Duties Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes. Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and protocols for referrals. Ensures all pre-registration items are completed to allow for timely and complete billing
+ Research Related Responsibilities Interact with individuals/patients associated with clinical trials as well as supply information to patients enrolled in these studies. Schedule follow up studies as directed by the trial protocol. Coordinate submission and approval of journal articles, manuscripts and permissions as directed.
+ Special Projects Training of staff and mentoring new team members Update of procedural manual Special assignments in regards to fellowship etc Subject Matter Expert in specific area(s)
**Education or Equivalent Experience:**
+ H.S. Diploma/GED (Required)
+ And 5+ years Medical office experience, or 5 years of customer service experience (Required)
+ Related clinical office experience (Required)
+ Prior customer service or insurance verification experience in a healthcare setting preferred.
+ A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.
+ Previous experience in an executive staff support or program development role preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Operations Manager, Administrative Services
Posted today
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Job Description
Key Responsibilities:
- Oversee and manage all aspects of day-to-day office operations, including facilities management, vendor relations, and supply chain.
- Develop, implement, and maintain administrative policies and procedures to enhance efficiency and effectiveness.
- Manage a team of administrative staff, providing guidance, training, and performance feedback.
- Coordinate office logistics, including space planning, equipment management, and maintenance.
- Oversee budget for administrative operations, ensuring cost-effectiveness and adherence to financial guidelines.
- Manage external vendor relationships (e.g., office supplies, IT support, cleaning services) to ensure quality service delivery.
- Implement and improve systems for document management, record-keeping, and information flow.
- Plan and execute company events, meetings, and travel arrangements for the team.
- Ensure compliance with health, safety, and regulatory standards within the office environment.
- Bachelor's degree in Business Administration, Management, or a related field, or equivalent work experience.
- Minimum of 5 years of experience in operations management or office administration, with at least 2 years in a supervisory role.
- Proven ability to manage budgets and control expenses.
- Excellent organizational, time management, and multitasking skills.
- Strong leadership, interpersonal, and communication abilities.
- Proficiency in MS Office Suite and experience with operational management software.
- Demonstrated success in process improvement and operational efficiency.
- Ability to work effectively under pressure and meet deadlines.
- Experience in a fast-paced corporate environment is preferred.
Operations Manager - Administrative Services
Posted 12 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage the daily operations of the administrative department.
- Develop, implement, and refine operational policies and procedures.
- Manage departmental budgets and ensure efficient resource allocation.
- Supervise, train, and mentor administrative staff.
- Coordinate facilities management, including office maintenance and space planning.
- Manage office supplies, equipment, and vendor relationships.
- Ensure the smooth functioning of IT support coordination and office technology.
- Drive process improvements to enhance operational efficiency and productivity.
- Implement strategies for cost savings and resource optimization.
- Ensure a safe, organized, and productive work environment.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 6 years of experience in operations management or a similar administrative leadership role.
- Proven track record in process improvement and operational efficiency.
- Strong understanding of facilities management and office administration.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in project management and office productivity software.
- Strong financial acumen and budgeting experience.
- Exceptional organizational, problem-solving, and communication skills.
- Ability to manage multiple priorities and meet deadlines.
Administrative Assistant - Women's Services

Posted today
Job Viewed
Job Description
**At Ochsner, whether you work with patients** **every day** **or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!**
This job performs a variety of clerical tasks such as typing, filing, sorting, photocopying, composing correspondence, maintaining calendars, booking travel, submitting expense reports, creating documents such as memos, coordinating projects, handling meeting arrangements, typing minutes from meetings, handling customer relations, and ordering supplies. Acts as the point of contact for the department answering calls, relaying messages, and escalating issues to the appropriate person/group.
Manages projects, organizes events such as lunches, tracks all physician vacation and meeting requests, and processes all physician reimbursements.
**Education**
Required - High school diploma or equivalent.
**Work Experience**
Required - 5 years of relevant experience.
Preferred - Related transaction processing experience in a healthcare setting.
**Knowledge Skills and Abilities (KSAs)**
+ Knowledge of business management principles including operations, finance, audit, personnel, and resource management.
+ Proficiency in using computers, software, and web-based applications.
+ Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
+ Strong organizational skills and time management skills.
+ Ability to travel throughout and between facilities.
**Job Duties**
+ Provides general administrative support for the department and/or specific managers/directors within the department.
+ Establishes and maintains good rapport and cooperative working relationships with representatives/vendors from external companies, co-workers, personnel from other departments, senior management personnel and physicians throughout the facility.
+ Schedules and coordinates meetings and travel.
+ Manages special projects for the department.
+ Types and composes routine correspondence accurately, timely, and in the appropriate format.
+ Develops and manages the department's detailed service assignment schedule for staff physicians.
+ Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
**Physical and Environmental Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.
The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. There may be an occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
**Are you ready to make a difference? Apply Today!**
**_Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website._**
_Individuals who reside in and will work from the following areas are not eligible for remote work position_ _: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington,_ _and Washington D.C._
**_Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or_** ** ** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications._**
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.