Office Administrator

48061 Port Huron, Michigan Huron Title Company

Posted today

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Job Description

Company Description

Huron Title Company is a local, attorney-owned Title & Escrow Company with over 400 years of collective experience. Known as the "Problem Solvers," we are dedicated to addressing the unique needs of our clients. Our expertise and commitment to service make us a trusted partner in the real estate and escrow process. We are looking for a detail-oriented and organized Administrator to join our Team.


Role Description

This is a full-time on-site role for an Office Administrator located in Port Huron, MI. The Office Administrator will be responsible for a variety of day-to-day tasks, including managing office communications, will work closely with our clients and other stakeholders to ensure efficient and professional onboarding of transactions and providing excellent customer service. The ideal candidate will possess strong organization skills, a proactive attitude, and the ability to multitask efficiently.


Key Responsibilities

  • Manage and organize title documents, ensuring accuracy and compliance
  • Assist in the preparation of closing documents and coordinate with clients, lenders, real estate agents, and attorneys
  • Maintain and update client records and databases
  • Respond to inquiries from clients and provide information regarding title services
  • Assist in the development and implementation of office procedures and policies


Qualifications

  • Administrative Assistance and Office Administration skills
  • Proficiency with Office Equipment
  • Excellent Communication and Customer Service skills
  • Strong organizational and multitasking abilities
  • Ability to work independently and collaboratively
  • High school diploma or equivalent mandatory, Associate or Bachelor's Degree preferred, additional qualifications as an Office Administrator or Secretary are a plus
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Administrative Support Professional

48042 Macomb County, Michigan Cintas

Posted 15 days ago

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Job Description

**Requisition Number:**
**Job Description**
Cintas is seeking an Administrative Support Professional to support a manager and/or department. Responsibilities may include typing, filing, data entry, answering phones, managing travel arrangements, obtaining supplies, running and preparing reports and working on special projects, preparing reports, managing all incoming and outgoing mail, composing letters, memos and proposals, communicating with executives and creating presentations. This role interacts with diverse groups composed of internal and external customers at all levels. Independent judgment is required to plan, prioritize and organize a diversified workload and recommend changes in office practices or procedures.
**Skills/Qualifications**
Required
+ High School Diploma/GED
+ Minimum 2 years' administrative experience
+ Intermediate/advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
+ Strong communication and customer service skills
+ Ability to work with a sense of urgency and manage multiple tasks at one time
+ Ability to keep confidential matters regarding our business and partners in full confidence
+ Ability to meet pending deadlines, prioritize work and emergency work requests
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Office Administration
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
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Branch Office Administrator

48042 Macomb County, Michigan Edward Jones

Posted 5 days ago

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Job Description

**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.**
At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
**Job Overview**
**Position Schedule:** Full-Time
Branch Address: 15310 Wellington Center Blvd, Suite 6, Macomb, MI
This job posting is anticipated to remain open for 30 days, from 02-Oct-2025. The posting may close early due to the volume of applicants.
**If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
**Role Summary:**
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
**We'll give you the support you need. Our team will be there every step of the way, providing:**
+ Comprehensive 6-month training including an experienced peer to help mentor you
+ A wide support network that extends from your branch office to your region to the home office
+ You'll often work independently but will have a team of thousands backing you every step of the way
**Can you see yourself.**
+ Delivering exceptional personalized service to ensure clients feel understood and informed
+ Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
+ Actively listen for situations in the clients' lives that may indicate a need for additional services
+ Driving marketing activities such as planning and executing events
**You can also expect.**
+ A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
+ An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
+ We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
+ Full-time Associates receive the following benefits:
+ Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page ( .
**You'll be competitively compensated.**
+ Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
+ Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
+ The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
**Hiring Minimum:** $26.10
**Hiring Maximum:** $27.74
Read More About Job Overview
**Skills/Requirements**
**What skills would make you a successful BOA?**
+ Analytical Thinking
+ Attention to Detail
+ Adaptability
+ Conversational Skills
+ Digital Tool Utilization
+ Team Collaboration
**Role Requirements**
+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
+ **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
+ **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
+ **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones ( out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones ( More About Awards & Accolades
**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report ( .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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Branch Office Administrator

48308 Rochester, Michigan Edward Jones

Posted 15 days ago

Job Viewed

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Job Description

**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.**
At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
**Job Overview**
**Position Schedule:** Full-Time
Branch Address: 4477 Collins Rd, Rochester, MI
This job posting is anticipated to remain open for 30 days, from 23-Sep-2025. The posting may close early due to the volume of applicants.
**If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
**Role Summary:**
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
**We'll give you the support you need. Our team will be there every step of the way, providing:**
+ Comprehensive 6-month training including an experienced peer to help mentor you
+ A wide support network that extends from your branch office to your region to the home office
+ You'll often work independently but will have a team of thousands backing you every step of the way
**Can you see yourself.**
+ Delivering exceptional personalized service to ensure clients feel understood and informed
+ Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
+ Actively listen for situations in the clients' lives that may indicate a need for additional services
+ Driving marketing activities such as planning and executing events
**You can also expect.**
+ A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
+ An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
+ We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
+ Full-time Associates receive the following benefits:
+ Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page ( .
**You'll be competitively compensated.**
+ Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
+ Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
+ The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
**Hiring Minimum:** $26.10
**Hiring Maximum:** $27.74
Read More About Job Overview
**Skills/Requirements**
**What skills would make you a successful BOA?**
+ Analytical Thinking
+ Attention to Detail
+ Adaptability
+ Conversational Skills
+ Digital Tool Utilization
+ Team Collaboration
**Role Requirements**
+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
+ **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
+ **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
+ **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones ( out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones ( More About Awards & Accolades
**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report ( .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
View Now

Office Administrator (Port Huron)

48061 Port Huron, Michigan Huron Title Company

Posted today

Job Viewed

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Job Description

part time

Company Description

Huron Title Company is a local, attorney-owned Title & Escrow Company with over 400 years of collective experience. Known as the Problem Solvers, we are dedicated to addressing the unique needs of our clients. Our expertise and commitment to service make us a trusted partner in the real estate and escrow process. We are looking for a detail-oriented and organized Administrator to join our Team.


Role Description

This is a full-time on-site role for an Office Administrator located in Port Huron, MI. The Office Administrator will be responsible for a variety of day-to-day tasks, including managing office communications, will work closely with our clients and other stakeholders to ensure efficient and professional onboarding of transactions and providing excellent customer service. The ideal candidate will possess strong organization skills, a proactive attitude, and the ability to multitask efficiently.


Key Responsibilities

  • Manage and organize title documents, ensuring accuracy and compliance
  • Assist in the preparation of closing documents and coordinate with clients, lenders, real estate agents, and attorneys
  • Maintain and update client records and databases
  • Respond to inquiries from clients and provide information regarding title services
  • Assist in the development and implementation of office procedures and policies


Qualifications

  • Administrative Assistance and Office Administration skills
  • Proficiency with Office Equipment
  • Excellent Communication and Customer Service skills
  • Strong organizational and multitasking abilities
  • Ability to work independently and collaboratively
  • High school diploma or equivalent mandatory, Associate or Bachelor's Degree preferred, additional qualifications as an Office Administrator or Secretary are a plus
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Trust Administrative Assistant | Lapeer Downtown

New
Lapeer, Michigan ChoiceOne Bank

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Description:

Trust Administrative Assistant

Non-Exempt - Grade Level 5

Equal Employment Opportunity


Corporate Values and Mission

“Provide superior service, high-quality advice and show utmost respect to everyone we meet.”


General Summary

The Trust Administrative Assistant provides administrative and operational support to the Trust Officer and Wealth Advisor by delivering exceptional customer service while contributing to the overall goals and objectives of the Wealth Management Department.


Reports to SVP Senior Trust Officer


Essential Duties and Responsibilities

· Provide superior client service in responding to inbound calls from clients and resolving inquiries or requests related to their accounts.

· Handle all distribution requests from clients including tracking all supporting documents and approvals.

· Maintain beneficiary and client files including addresses, phone numbers and relevant changes to our beneficiaries/clients and their families.

· Assist Trust Officer/Wealth Advisor in tasks required in the administration of accounts including document management (imaging, faxing, photocopying, and maintaining files).

· Prepare documentation for all new accounts. Perform OFAC identify checks.

· On-Board new accounts including assembling all required documents and account materials. Perform account set up on the internal trust accounting system in accordance with documents.

· Set-up new account beneficiary information on the trust system, including taxpayer name and tax ID match to avoid IRS penalties. Process reconcile and distribute IRS Form1099-DIV, Form 1099-INT, and Form 1099-B.

· Distribute accurate client accounting statements and other timely reports as needed.

· Close accounts, distribute funds and assist with the transfer of assets. Assist with the estate settlement process.

· Aid the assigned account officer in the preparation of Reg 9. annual account reviews.

· Assist with monitoring and meeting compliance issues on client accounts.

· Assemble materials for Wealth Committee meetings and record the minutes.

· Provide back-up when needed to the Trust Operations Specialist.

· Supports departmental projects as requested.

· Additional responsibilities as assigned.

· Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.

· Be familiar with and comply with all federal and state banking regulations as applicable.



Requirements:

Qualifications

To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.


Experience And/or Education

  • High school Education
  • Three years of experience within a Private Bank/Trust setting

Competencies

  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Oral & Written Communication – Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and vendors/third party providers. Has group presentation skills. Can read and interpret written information.
  • Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of underwriting, coverages and rating procedures.
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Motivation – Demonstrates persistence and overcomes obstacles; takes calculated risks to accomplish goals. Is a self-starter.
  • Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
  • Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
  • Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; presents ideas and information in a manner that gets others’ attention.

Physical Demands & Work Environment

Ability to work in an office environment which may include many hours of computer and telephone usage. Must be able to lift 25lbs. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.


This position is NOT remote-eligible and is 100% in-person.

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Full-Time Credit Administrative Assistant | Lapeer

New
Lapeer, Michigan ChoiceOne Bank

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Description:

Credit Associate

Non-Exempt - Grade Level 2

Equal Employment Opportunity


Corporate Values & Mission

“Provide superior service and quality advice and show utmost respect to everyone we meet.”


General Summary

Assist lending personnel (commercial, consumer, and mortgage) by analyzing financial statements of commercial loan customers and reviewing financial worthiness of any customers requesting loans. Interprets financial data to be useful to the lending staff. Prepares loan committee and board committee reports. Assist with the risk grading of the loan portfolio and the review of basic appraisal.

Reports To: Credit Team Lead


Essential Duties and Responsibilities

  • Request and track current financial statements and tax returns from our current customers
  • Prepare agenda and update various reports reviewed at each weekly Officer's Loan Committee. Record, type and maintain minutes for each meeting
  • Perform Quality Control Checklists
  • Maintain complete and accurate electronic ‘credit files’ in Synergy.
  • Send out Maturing Loan Pipeline and other reports as required.
  • Maintain file system integrity with purging closed loans and prospects as appropriate.
  • Periodically conduct floor plan inventory reviews
  • Respond to credit inquiries/verifications on commercial customers
  • Assist supervisor with administrative support for the establishment and maintenance of policies, procedures, etc., necessary to facilitate high quality loan underwriting.
  • Adhere to all compliance laws and regulations
  • Other duties as assigned by supervisor
  • Additional responsibilities as assigned.
  • Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  • Be familiar with and comply with all federal and state banking regulations as applicable.



Requirements:

Qualifications

To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability.


Experience and/or Education

High School Diploma AND one (1) year of customer service in banking, financial services or goal driven retail sales

Bachelor's Degree in business-related major preferred


Core Competencies

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data accurately; able to read and interpret written information.

Analytical – Synthesizes complex and diverse information; collects and researches data; uses intuition and experience to complement data.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.

Safety and Security – Observes safety and security procedures.

Adaptability – Adapts to changes in work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with 8

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Flexibility – able to provide flexibility and adapt to changing schedules.

Dependability – Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; presents ideas and information in a manner that gets others’ attention.


Physical Demands & Work Environment

Ability to work in an office environment which may include many hours of computer and telephone usage. Must be able to lift 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

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