Administrative Assistant - Billing Clerk

29437 Dorchester, South Carolina Action For Boston Community Development

Posted 12 days ago

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Job Description

Administrative Assistant - Billing Clerk

Department: Head Start and Children's Services

Employment Type: Permanent - Full Time

Location: Dorchester Early Head Start

Compensation: $22.59 / hour

Description

The Administrative Assistant I/Billing Clerk oversees the day-to-day activities of a large and important organizational segment to ensure the established policies are being followed.

The Administrative Assistant I/Billing Clerk is responsible for promoting the mission of ABCD Head Start & Children's Services; building an understanding of the program by communicating this mission to staff, families and the community.

This position must comply with all federal, state and local laws, regulations, standards and policies, including those of the federal Administration for Children and Families (ACF), the Massachusetts Department of Early Education and Care (EEC), the Individuals with Disabilities Education Act (IDEA), Massachusetts Department of Elementary and Secondary Education (DESE), Massachusetts disability law (Chapter 766), Boston Family Engagement Network (BFEN) and ABCD, Inc. Head Start and Children's Services policies and procedures.

All ABCD Head Start/Early Head Start and Children's Services personnel who are paid to care for, or work with, children are MANDATED BY LAW to report all suspected cases of child abuse and neglect to the Massachusetts Department of Children and Families (DCF), pursuant to Massachusetts General Laws Chapter 119 §§ 51A - 51G. Any staff member who suspects child abuse or neglect of a child must inform his or her supervisor immediately.

The responsibilities of a particular position may support both Early Head Start and Head Start depending on the individual assignment. The specific corresponding funding allocation will be documented on the personnel payroll authorization or change of status form.

All communications are potentially sensitive and are subject to Head Start's policy on confidentiality.

Key Responsibilities

ESSENTIAL DUTIES:
  • Oversee the departments' clerical functions and general office procedures; provide necessary assistance to staff in completing assignments as deemed necessary.
  • Maintain departmental records for miscellaneous correspondence, telephone conversations and in-house communications.
  • Work closely with other departments concerning purchasing, personnel, payroll and other administrative matters.
  • Perform miscellaneous administrative tasks (e.g., coordinating the use of office space by other departments, scheduling meetings, record-keeping, filing, etc.)
  • Review and analyze the division's operations and develop suggestions for improvement.
  • Handle administrative paperwork as needed.
  • Assess monthly parent fees and fees collected, log weekly parent fee charges and payments, follow-up with parents regarding payments, gives Program Director pertinent information needed for monthly report.
  • Assist families with filling out applications for enrollment.
  • Assist clients with correspondence needs.
  • Ensure all important communications are translated for non-English speaking parents.
  • Ensure that the Parent Committee has all its information, bylaws, agendas, minutes, space and funds to properly function at its meetings; and that staff have worked to encourage and support members in attending meetings; and when they are absent that these members are provided with information about the meeting in a timely, accurate way.
  • Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise

JOB KNOWLEDGE, SKILLS & ABILITIES:
  • Demonstrated knowledge of and sensitivity to the educational and socioeconomic needs of the children and families served.
  • Excellent written and verbal communication as well as interpersonal skills.
  • Ability to handle sensitive family situations in a non-threatening and professional manner.
  • Keyboarding skills, computer literacy and familiarity with various applications such as database, word processing, e-mail and internet.
  • Knowledge of neighborhoods served by programs and city-wide services relevant to the programs population.
  • Proven ability to keep accurate written records and documentation.
  • Ability to work with culturally and ethnically diverse low-income population.
  • Possess bilingual ability where appropriate, translating as needed.
  • Must be able to work independently without intensive supervision.
  • Must be able to balance and prioritize work load and have strong time management skills.
Professionalism
  • Maintain professional boundaries in relationships with staff and families.
  • Maintain confidentiality of child and family information at all times.
Physical Environmental Demands & Conditions
  • Frequent significant decisions and problem solving abilities.
  • Ability to work as a team member collaborating with coworkers, parents and community resources.
  • Lift items based on program administration needs.


EDUCATION & EXPERIENCE:

A minimum of a high school diploma or equivalent and at least one year of prior experience with a human service agency and a solid background in general office practice is required. Associate's degree in a relevant field preferred.
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Front Desk Receptionist/Administrative Assistant

29485 Summerville, South Carolina Piedmont Reproductive Endocrinology Group

Posted 6 days ago

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Job Description

Piedmont Reproductive Endocrinology Group (PREG) is the Southeast's largest and most trusted network of fertility centers, proudly serving families across six locations in the Carolinas. At PREG, our mission is to create families and make a meaningful difference in every patient's journey to parenthood.

We are currently seeking a Front Desk Receptionist/Administrative Assistant for our Summerville, SC office who is friendly, professional, and passionate about helping others. If you thrive in a supportive and purpose-driven environment, we'd love to hear from you!

What You'll Do:
  • Greet and check in patients and visitors with a warm, professional demeanor
  • Manage front desk duties and ensure smooth daily operations
  • Answer patient inquiries and schedule appointments
  • Maintain accurate and up-to-date records using our IMS (Information Management System)
  • Collaborate closely with medical and administrative staff
What We're Looking For:
  • At least 1 year of customer service experience; medical office experience preferred
  • Proficient in Microsoft Office
  • A polished, compassionate presence with excellent interpersonal skills
  • Detail-oriented and highly organized
  • Comfortable navigating computer systems; experience with Electronic Medical Records (especially IMS) is a plus
  • Familiarity with insurance benefits and co-pay/co-insurance collection
Position Details:
  • Status: Full-time, non-exempt
  • Schedule: Monday-Thursday, 7:30 AM-4:30 PM Friday, 7:30 AM-12:00 PM
  • Location: Onsite (in person, Summerville, SC); relocation assistance not provided
  • Compensation: Based on experience
Benefits Include:
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Company-paid STD, LTD, and life insurance
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Paid time off - accrual begins Day 1
  • 6 Paid Company Holidays
  • Family & Parental Leave

How to Apply: Please submit your resume along with a brief introduction that highlights your relevant experience and explains why you're excited to join PREG. We can't wait to meet you!

Equal Opportunity Employer: PREG is committed to creating an inclusive workplace. We welcome applicants of all backgrounds and do not discriminate based on race, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Make a Difference Every Day. At PREG, we're more than a fertility clinic - we're a place where hope begins.

Join us in helping create families and futures.

Please note that a background check is an essential requirement for consideration for this job opening. By applying for this position, you consent to undergo a background check as part of the hiring process. The background check may include but is not limited to verification of employment history, education credentials, criminal record, and any relevant professional licenses or certifications. The results of the background check will be used solely for employment-related purposes and will be handled under applicable laws and regulations. Failure to consent to or successfully pass the background check may result in disqualification from consideration for employment or termination of employment if already hired.
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