79,669 Administrative Support In Healthcare jobs in the United States

We are looking for a detail-focused and well-organized professional to join our team as a Data Entry and Customer Service Representative. This hybrid role involves both accurate data input and management, as well as delivering outstanding support to our customers. The ideal candidate is efficient, communicates clearly, and is dedicated to providing a high-quality customer experience.

Data Entry:

Input data accurately into company systems, spreadsheets, and CRM platforms.

Review and verify data for accuracy and completeness before entry.

Maintain and update customer information and other critical records.

Organize, file, and manage both digital and physical documents.

Prepare reports and support data analysis efforts as needed.

Customer Service:

Address customer inquiries promptly and professionally via phone, email, chat, or face-to-face.

Provide clear and accurate information regarding products, services, and company policies.

Resolve customer concerns or complaints with empathy and efficiency.

Process orders, forms, applications, and related service requests.

Conduct follow-ups to ensure customer satisfaction and issue resolution.

High school diploma or equivalent required; Associate’s degree is a plus.

Prior experience in data entry and/or customer service is advantageous.

Strong typing abilities with a focus on accuracy and attention to detail.

Excellent written and verbal communication skills.

Proficient in Microsoft Office applications, including Word, Excel, and Outlook, as well as data entry tools.

Capable of handling multiple tasks, setting priorities, and managing time efficiently.

Able to work independently while also collaborating effectively within a team.

Familiarity with CRM systems such as Salesforce, HubSpot, or similar platforms.

Bilingual abilities are a plus, depending on customer needs.

Strong analytical, problem-solving, and conflict resolution capabilities.

Position may be office-based or remote, in accordance with company policy.

Typically follows standard business hours, with occasional overtime required during high-demand periods.

At Circle Inc., we're seeking a Customer Service Representative (CSR) to join our team. This role combines customer interaction with administrative duties, requiring employees to address customer inquiries while efficiently entering, updating, and verifying data in our systems. Key responsibilities include managing customer information, processing orders or transactions, maintaining data accuracy, and ensuring the integrity of records. The position requires excellent communication skills, keen attention to detail, strong typing abilities, and proficiency with a variety of software applications, commonly found in industries such as retail, healthcare, and finance.

Key Responsibilities:

Customer Support:
Respond to customer inquiries and address complaints through phone, email, live chat, or face-to-face interactions.

Product Expertise:
Stay well-informed about the company’s products and services to deliver accurate guidance and support.

Issue Resolution:
Identify and resolve customer concerns, occasionally assisting with sales, returns, or purchase-related matters.

Documentation:
Keep detailed and accurate records of all customer interactions and transactions for reference and follow-up.

Team Collaboration:
Coordinate with various departments to enhance the customer experience and manage complex issues effectively.

Essential Skills and Qualifications

Communication:
Excellent written and verbal communication skills to engage with customers clearly and professionally.

Problem-Solving:
Strong critical thinking abilities to assess issues and develop effective, timely solutions.

Active Listening:
Attentiveness to customer concerns to ensure their needs are fully understood and addressed.

Empathy & Patience:
Ability to relate to customers’ emotions and remain calm and supportive, especially in challenging situations.

Adaptability:
Willingness to adjust to different scenarios and quickly learn new tools or procedures.

Technical Skills:
Basic computer literacy and familiarity with customer service platforms, software, and databases.

Education & Training:
A high school diploma or equivalent is generally required for entry-level customer service representative (CSR) positions.

Most roles include on-the-job training, covering areas such as product knowledge, communication protocols, and system navigation.

Certain positions—especially in industries like finance or insurance—may require additional training to understand industry-specific regulations and procedures.

We are seeking a motivated and approachable Customer Service Representative (CSR) to become part of our team. In this role, the CSR will assist customers with inquiries, offer detailed information about our products or services, and efficiently address any issues that arise. The ideal candidate will have excellent communication skills, strong problem-solving capabilities, and a genuine passion for delivering exceptional customer service.

Key Responsibilities:

Customer Engagement : Respond to customer inquiries via phone, email, chat, or in person with professionalism and respect.

Issue Resolution : Address and resolve customer concerns or complaints, ensuring a positive experience.

Product Expertise : Provide clear and accurate information about products, services, policies, and procedures.

Order Processing : Accurately handle orders, returns, and exchanges to meet all customer requirements.

Data Management : Ensure customer information is up-to-date and accurately recorded in company databases, maintaining confidentiality and data integrity.

Customer Assistance : Help customers troubleshoot problems, walk them through product features, or direct them to the appropriate department for further support.

Feedback Gathering : Collect customer feedback and share insights with management to improve service quality.

Team Collaboration : Work closely with other departments (sales, technical support, etc.) to resolve issues and enhance the overall customer experience.

Qualifications:

High school diploma or equivalent required (college degree is a plus).

Demonstrated experience in customer service or a similar role.

Outstanding verbal and written communication skills.

Strong problem-solving abilities and critical thinking skills.

Proficient in using customer service software, databases, and standard office tools.

Exceptional attention to detail and the ability to handle multiple tasks simultaneously.

A friendly, approachable attitude with a focus on customer satisfaction.

Comfortable working in a fast-paced environment.

Key Skills:

Excellent communication skills (both written and verbal)

Strong problem-solving abilities

Active listening and understanding

Effective time management and organizational skills

Conflict resolution and de-escalation techniques

Empathy and patience in handling customer concerns

We are seeking a dedicated Customer Service Representative to provide support, information, and assistance to customers regarding our products or services. This role involves responding to customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and effective problem-solving.

Responsibilities include managing incoming calls, emails, and chat inquiries, accurately documenting customer interactions, and assisting with order processing or product recommendations when needed. The ideal candidate will have strong communication skills, a customer-focused mindset, empathy, and the ability to confidently use customer service platforms. As the first point of contact, the Customer Service Representative plays a key role in building and maintaining positive customer relationships.

Job Responsibilities

Handle customer orders with accuracy and efficiency

Process product returns and manage related inquiries

Track and provide updates on shipping and delivery statuses

Manage billing inquiries and process payments or adjustments

Review and explain applicable fees and charges to customers

Provide detailed information about products and services

Respond promptly to customer questions and concerns

Listen actively and resolve customer complaints with professionalism

Follow scripted dialogues for common or routine inquiries

Assist customers in resolving service-related issues

Identify and troubleshoot service interruptions or disruptions

Check and communicate the status of customer accounts

Cancel product orders upon customer request

Update and maintain accurate customer account information

Escalate complex issues to supervisors or specialized teams when necessary

Skills Needed to Succeed in Customer Service

Successful customer service representatives bring a well-rounded mix of hard and soft skills to deliver a smooth and positive customer experience. A balance of technical proficiency and interpersonal abilities is essential for effectively handling a wide range of customer interactions.

Hard Skills

Proficiency with help desk tools, including email, live chat, and ticketing systems

Familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.)

Experience using multi-line phone systems and related technology

Solid technical understanding of the products or services being supported

Soft Skills

Strong communication abilities, both verbal and written

Ability to multitask effectively in a fast-paced environment

Skilled in teaching or training others, whether customers or team members

Keen attention to detail for accurate service and problem resolution

Approachable and friendly demeanor, fostering positive customer interactions

Excellent time management skills to prioritize tasks efficiently

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary Bring continuous improvement mindset to a growing Senior Supplement insurance operation. Take individual ownership for delivery on cycle-time, accuracy, and compliance standards on new business applications as part of a high-performance team of accountable, self-directed professionals. Work collaboratively with and assist the underwriters and supporting departments to ensure the applicants and agents receive superior service consistent with the Aetna values.

Responsibilities include:

• Data entering new applications as well as working on requests to data enter new information on existing policies.
• Escalate customer concerns/issues to leadership for resolution when appropriate.
• Work paper applications sent in by Conduent that have been omitted in the system.
• Enter and respond to email requests within 24 to 48 hours of receipt. Collaborate with team members to streamline data entry processes.

Required Qualifications

• 1-3 Years Data Entry
• Excellent attention to detail and accuracy
• Excellent typing skills with high accuracy
• Responsible for accurately inputting and updating data into various systems.
• Excellent communication skills both written and verbal.
• Maintain data integrity by ensuring proper data management practices are followed.
• Handle sensitive information with discretion and confidentiality.
• Ability to work independently and with a team to meet deadlines.
• Microsoft Office Suite programs

Preferred Qualifications

• Healthcare or Insurance experience preferred
• Self-directed, problem solve, execution focus
• Strong accountability and ownership
• Ability to multi-task in a fast-paced environment

Education

• High School Diploma or GED Required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options , a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 06/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service / Data Entry Support (Onsite – Cumberland, RI) Pay: $17/hr Schedule: Part-time, Monday – Friday, 9:00 AM – 2:00 PM Location: Cumberland, RI (onsite only – 5 days/week) Max CVS Bill Rate: $25.20/hr Important Notes This role is 100% onsite in Cumberland, RI – no exceptions. Candidates must have reliable transportation and live locally. No travel required. Call center environment, but no phone calls will be handled – this is a support role. Prescreen Requirement: Please ensure the following are listed at the top of each resume: Acknowledges the role is onsite in Cumberland, RI Confirms reliable transportation Candidate’s location Job Summary This is a contract to hire support position for a retail healthcare company RX Records team, providing accurate patient and prescription information in accordance with HIPAA guidelines. The role involves data entry, mail handling, and insurance verification support. Responsibilities Data entry in internal systems (training provided) Open and organize mail, correspondences, and receipts Enter data into accounting/disclosure applications Verify and re-verify insurance coverage for patients Maintain accurate files and records Coordinate patient services/supplies (no direct patient interaction) Assist with documentation, billing, and order processing Support team operations with minimal supervision Requirements Education: High School Diploma or GED (required) Experience: Minimum 1 year in customer service or call center (preferably high-volume) Healthcare, pharmacy, or insurance background strongly preferred Knowledge of Medicare, Medicaid, 3rd-party vendors, and insurance concepts a plus Skills: Strong data entry accuracy and attention to detail Proficiency in Microsoft Outlook, Word, and Excel Ability to multitask, stay organized, and prioritize workloads Strong problem-solving and analytical skills Effective, empathetic communication with teams and stakeholders

Apply today, work tomorrow, and get paid weekly! Looking for work experience? We're hiring now for Data Entry Associate in Las Vegas, NV - What we offer. Weekly pay of $13.00 per hour. Direct deposit & debit card payment options. Health, vision, dent Data Entry, Customer Service, Clerical, Staffing, Office Clerk, Data, Retail