158 Administrative Support jobs in Bessemer
Customer service
Posted 16 days ago
Job Viewed
Job Description
We are seeking a friendly and reliable Customer Service & Helpdesk Representative to join our team. You will be the first point of contact for customers, assisting with questions, resolving issues, and ensuring a positive experience.
Responsibilities:
- Troubleshoot basic technical issues.
- Escalate complex problems when necessary.
- Keep accurate records of interactions.
- Follow up to confirm resolution and satisfaction.
Requirements:
- Good communication and problem-solving skills.
- Basic computer knowledge and willingness to learn new software.
- Patience and a customer-focused mindset.
- Previous customer service experience is a plus but not required.
Benefits:
- Flexible hours
- Remote work available
- Training provided
- Weekly pa
If you are organized, helpful, and enjoy working with people, we’d love to hear from you!
We are looking for a friendly, tech-savvy, and solutions-focused individual to join our team as a Customer Service & Helpdesk Representative. You will be the first point of contact for customers, assisting them with inquiries, troubleshooting.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
ESSENTIAL FUNCTIONS
• Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office
• Other duties as assigned
REQUIRED EXPERIENCE
• HS Diploma or equivalent
• 6 months customer service experience
• Legally able to work within State and Federal guidelines
PHYSICAL REQUIREMENTS
• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 25 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions.
WORKING CONDITIONS
• Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment
CUSTOMER SERVICE CLERK
Posted today
Job Viewed
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES: Additional duties which are necessary to carry out the function of the Customer Service Representative may be assigned and are incorporated by reference into this job description.
- Answer phone calls and satisfy the customer's requests professionally and timely;
- Key orders, pick-ups, and special promotions;
- Provide customer with proper service information and use judgment to decide when to involve other departments or supervisor;
- Provide accurate and timely follow-up to customer and teammates;
- Provides information to customers relative to deliveries or other issues involving their order;
- Assist customers when they are unable to transmit their order to the company;
- Communicate and coordinate information and tasks with related departments;
- Reports to work on time, as directed by the Supervisor, and completes all tasks in a timely and accurate competent manner;
- Performs above all duties in a cooperative, professional manner, and processes/communicates the information effectively
All personnel within this job description shall be subject to cross-training into jobs within the organization based on Company needs.
Customer Service Associate
Posted today
Job Viewed
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $12-15/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Customer Service Associate
Posted 12 days ago
Job Viewed
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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