226 Administrative Support jobs in Homewood
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
About Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
Job Description
We are seeking a highly motivated Customer Service Officer to join our dynamic team. In this role, you will serve as the frontline representative for our clients, ensuring every customer receives accurate, timely, and respectful assistance. You will play a key role in resolving inquiries, handling requests, and supporting the operational workflow across multiple channels.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues and complaints with professionalism and empathy
- Document interactions and maintain accurate records in our CRM system
- Collaborate with internal departments to resolve technical or service-related concerns
- Identify areas for service improvement and provide feedback to management
- Ensure compliance with company procedures and quality standards
- Follow up with clients to confirm resolution and satisfaction
Qualifications
- High school diploma or equivalent (Associate's or Bachelor's degree preferred)
- 1-2 years of experience in a customer service, administrative, or support role
- Strong verbal and written communication skills
- Ability to multitask and work under pressure in a fast-paced environment
- Proficient with customer service software and tools (CRM systems, ticketing platforms, etc.)
- A solutions-oriented attitude and high emotional intelligence
- Detail-oriented and highly organized
Benefits
- Competitive salary: $57,000-$60,000 annually
- Opportunities for career advancement and professional growth
- Ongoing training and skill development programs
- Supportive team culture and leadership
- Health, dental, and vision insurance options
- Paid time off and holidays
- A dynamic work environment with modern tools and systems
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
-
Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
-
Bachelor's degree in Business, Communications, or a related field.
-
Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
-
Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.
Customer Service Officer
Posted today
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
-
Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
-
Bachelor's degree in Business, Communications, or a related field.
-
Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
-
Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.
Customer Service hoover
Posted today
Job Viewed
Job Description
Customer Service Representative. Duties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, prov Customer Service, Service, Restaurant, Retail, Customer
Be The First To Know
About the latest Administrative support Jobs in Homewood !