383 Administrative Support jobs in Imperial

At the Barron Sports Complex, we're all about giving kids aged 4 months and up, the chance to shine in the water. Located in the heart of Ballwin, MO, we're proud to offer top-tier swim lessons that blend expert stroke development with essential water safety skillsbecause every family deserves the best!

Picture yourself in a role where you can brighten someone's day, connect with families, and make a real impact in your community. At Barron Swim School, you'll join a lively, fast-paced team that feels like familyfull of supportive coworkers and a shared passion for helping kids "Build Skills For Life." Ready to be the friendly face that welcomes our families? Let's make it happen!

As a Barron Swim School Customer Service Staff member, you'll be the heartbeat of our front desk, delivering top-notch hospitality to every family we serve. From guiding tours and managing enrollments to handling payments and gift shop sales, you'll keep things running smoothly while being a trusted point of contact. Our staff embodies our commitment to spotless facilities and the friendliest service aroundbecause first impressions matter!

• Keep safety first, creating a welcoming and secure environment for all families
• Greet everyone with a smile, warm energy, and a welcoming personalitymaking every interaction a positive one
• Follow our streamlined procedures to manage check-ins, class inquiries, payments, and family needs with ease
• Navigate tools like Google Suite, Microsoft Office, and our class management database like a pro
• Pitch in to keep customer areas sparkling clean and sanitized between professional cleanings
• Lean on mentors and leaders for guidance while growing your skills
• Be a team player who keeps a positive spirit flowing with colleagues
• Show up reliably for your schedule, offering families the consistency they count on
• Live the Barron Missionbringing joy and support to our community every day

• Stand or sit for extended periods with ease
• Tackle daily cleaning duties comfortably
• Thrive around pool areas and cleaning chemicals

• Jump in with confidence thanks to our paid 6-week training program
• Enjoy scheduling flexibility designed to work with your lifestyle, whatever your goals or commitments
• Competitive hourly pay with opportunities for raises based on performance
• Snag sweet deals in our gift shops at Barron Gymnastics and Barron Swim School
• Grow with usopportunities for advancement within the company as you build your career
• Make a real, lasting difference in the lives of kids and familiespriceless!

Ready to jump in? Apply today and become the friendly face families love at Barron Swim School! Barron is committed to providing an inclusive work environment and making hiring and advancement decisions based on qualifications, not protected characteristics.

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Company And Cultural Description:

At the Barron Sports Complex, we're all about giving kids aged 4 months and up, the chance to shine in the water. Located in the heart of Ballwin, MO, we're proud to offer top-tier swim lessons that blend expert stroke development with essential water safety skillsbecause every family deserves the best!

Picture yourself in a role where you can brighten someone's day, connect with families, and make a real impact in your community. At Barron Swim School, you'll join a lively, fast-paced team that feels like familyfull of supportive coworkers and a shared passion for helping kids "Build Skills For Life." Ready to be the friendly face that welcomes our families? Let's make it happen!

Job Description:

As a Barron Swim School Customer Service Staff member, you'll be the heartbeat of our front desk, delivering top-notch hospitality to every family we serve. From guiding tours and managing enrollments to handling payments and gift shop sales, you'll keep things running smoothly while being a trusted point of contact. Our staff embodies our commitment to spotless facilities and the friendliest service aroundbecause first impressions matter!

Job Responsibilities:

• Keep safety first, creating a welcoming and secure environment for all families
• Greet everyone with a smile, warm energy, and a welcoming personalitymaking every interaction a positive one
• Follow our streamlined procedures to manage check-ins, class inquiries, payments, and family needs with ease
• Navigate tools like Google Suite, Microsoft Office, and our class management database like a pro
• Pitch in to keep customer areas sparkling clean and sanitized between professional cleanings
• Lean on mentors and leaders for guidance while growing your skills
• Be a team player who keeps a positive spirit flowing with colleagues
• Show up reliably for your schedule, offering families the consistency they count on
• Live the Barron Missionbringing joy and support to our community every day

Physical Requirements:

• Stand or sit for extended periods with ease
• Tackle daily cleaning duties comfortably
• Thrive around pool areas and cleaning chemicals

Benefits:

• Jump in with confidence thanks to our paid 6-week training program
• Enjoy scheduling flexibility designed to work with your lifestyle, whatever your goals or commitments
• Competitive hourly pay with opportunities for raises based on performance
• Snag sweet deals in our gift shops at Barron Gymnastics and Barron Swim School
• Grow with usopportunities for advancement within the company as you build your career
• Make a real, lasting difference in the lives of kids and familiespriceless!

Ready to jump in? Apply today and become the friendly face families love at Barron Swim School! Barron is committed to providing an inclusive work environment and making hiring and advancement decisions based on qualifications, not protected characteristics.

Compensation: $15.00 - $19.00 per hour

1. Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
2. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
3. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
4. Provide Support: Assist customers with enrollment processes and
   
   guide them through our energy solutions.
5. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.

1. Educational Background: High school diploma/GED required; a degree in a related field is preferred.
2. Experience: Previous experience in customer service or a related field is beneficial.
3. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
4. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
5. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.

1. Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
2. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
3. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
4. Provide Support: Assist customers with enrollment processes and
   
   guide them through our energy solutions.
5. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.

1. Educational Background: High school diploma/GED required; a degree in a related field is preferred.
2. Experience: Previous experience in customer service or a related field is beneficial.
3. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
4. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
5. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.

Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!

Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!

You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!

Compensation: Average $18/hour ($6 base + sales bonus guaranteed at 2/hr for first 90 days).

Schedule:  Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.

Location:  Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122 . Other locations across St. Louis available.

What else you'll enjoy:

• People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
• Work Culture -  Fun and active. Friendly team focused culture. Supportive managers and peers.
• Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
• Flexible Scheduling - variable schedules built around your availability.
• Perks and Discounts - free carwashes plus fuel and retail store discounts
• Tuition Assistance Program - Continuing your education? Up to $4k year in Tuition Assistance Bonus.
• Advancement and Cross Training -  highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!

What you need:

• Be friendly and engaging! A positive attitude and a will to succeed!
• No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:

• Current and valid drivers’ license;
• Professional demeanor, behavior, and appearance in accordance with company policy;
• Ability to perform all essential functions safely without endangering oneself or others;
• Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
• Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
• Ability to complete all required trainings/certifications required to perform any of the required functions.

What You'll Do - The Details:

• Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
  • Car Washes – identify customer needs and present complimentary solutions.
  • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
  • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
• Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
  • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
  • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
• Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
• Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
• Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

• Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
• Perform various transactional functions to meet customer demand and store staffing needs.
• Various other functions as identified and directed by management.

Work Environment/Physical Demands

• Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Cognitive – perform arithmetic calculations and operate data entry devices.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!

Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!

You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!

Compensation: Average $18/hour ($6 base + sales bonus guaranteed at 2/hr for first 90 days).

Schedule:  Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.

Location:  Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122 . Other locations across St. Louis available.

What else you'll enjoy:

• People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
• Work Culture -  Fun and active. Friendly team focused culture. Supportive managers and peers.
• Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
• Flexible Scheduling - variable schedules built around your availability.
• Perks and Discounts - free carwashes plus fuel and retail store discounts
• Tuition Assistance Program - Continuing your education? Up to $4k year in Tuition Assistance Bonus.
• Advancement and Cross Training -  highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!

What you need:

• Be friendly and engaging! A positive attitude and a will to succeed!
• No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:

• Current and valid drivers’ license;
• Professional demeanor, behavior, and appearance in accordance with company policy;
• Ability to perform all essential functions safely without endangering oneself or others;
• Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
• Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
• Ability to complete all required trainings/certifications required to perform any of the required functions.

What You'll Do - The Details:

• Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
  • Car Washes – identify customer needs and present complimentary solutions.
  • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
  • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
• Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
  • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
  • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
• Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
• Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
• Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

• Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
• Perform various transactional functions to meet customer demand and store staffing needs.
• Various other functions as identified and directed by management.

Work Environment/Physical Demands

• Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Cognitive – perform arithmetic calculations and operate data entry devices.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Waterway is hiring Customer Service Associates at our Richmond Heights location! Join our Team - Every day is an opportunity to Shine!

Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!

You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!

Compensation: Average is $19 per hour ($6/hr base + sales bonus).

Schedule:  Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.

Location:  Waterway Richmond Heights - 1200 S. Brentwood Blvd, Richmond Heights MO, 63117 . Other locations across St. Louis available.

What else you'll enjoy:

• People Focused Role  - love helping people? Spend your time engaging with customers and great team-mates.
• Work Culture -  Fun and active. Friendly team focused culture. Supportive managers and peers.
• Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
• Flexible Scheduling - variable schedules built around your availability.
• Perks and Discounts - free carwashes plus fuel and retail store discounts
• Tuition Assistance Program - Continuing your education? Up to $4k/ ear in Tuition Assistance Bonus.
• Advancement and Cross Training -  highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!

What you need:

• Be friendly and engaging! A positive attitude and a will to succeed!
• No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:

• Current and valid drivers’ license;
• Professional demeanor, behavior, and appearance in accordance with company policy;
• Ability to perform all essential functions safely without endangering oneself or others;
• Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
• Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
• Ability to complete all required trainings/certifications required to perform any of the required functions.

What You'll Do - The Details:

• Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
  • Car Washes – identify customer needs and present complimentary solutions.
  • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
  • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
• Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
  • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
  • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
• Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
• Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
• Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

• Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
• Perform various transactional functions to meet customer demand and store staffing needs.
• Various other functions as identified and directed by management.

Work Environment/Physical Demands

• Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Cognitive – perform arithmetic calculations and operate data entry devices.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!

Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!

You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!

Compensation: Average $18/hour ($6 base + sales bonus guaranteed at 2/hr for first 90 days).

Schedule:  Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.

Location:  Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122 . Other locations across St. Louis available.

What else you'll enjoy:

• People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
• Work Culture -  Fun and active. Friendly team focused culture. Supportive managers and peers.
• Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
• Flexible Scheduling - variable schedules built around your availability.
• Perks and Discounts - free carwashes plus fuel and retail store discounts
• Tuition Assistance Program - Continuing your education? Up to $4k year in Tuition Assistance Bonus.
• Advancement and Cross Training -  highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!

What you need:

• Be friendly and engaging! A positive attitude and a will to succeed!
• No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:

• Current and valid drivers’ license;
• Professional demeanor, behavior, and appearance in accordance with company policy;
• Ability to perform all essential functions safely without endangering oneself or others;
• Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
• Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
• Ability to complete all required trainings/certifications required to perform any of the required functions.

What You'll Do - The Details:

• Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
  • Car Washes – identify customer needs and present complimentary solutions.
  • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
  • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
• Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
  • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
  • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
• Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
• Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
• Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

• Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
• Perform various transactional functions to meet customer demand and store staffing needs.
• Various other functions as identified and directed by management.

Work Environment/Physical Demands

• Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Cognitive – perform arithmetic calculations and operate data entry devices.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!

Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!

You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied.  It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!

Compensation: Average $18/hour ($6 base + sales bonus guaranteed at 2/hr for first 90 days).

Schedule:  Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.

Location:  Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122 . Other locations across St. Louis available.

What else you'll enjoy:

• People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
• Work Culture -  Fun and active. Friendly team focused culture. Supportive managers and peers.
• Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
• Flexible Scheduling - variable schedules built around your availability.
• Perks and Discounts - free carwashes plus fuel and retail store discounts
• Tuition Assistance Program - Continuing your education? Up to $4k year in Tuition Assistance Bonus.
• Advancement and Cross Training -  highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!

What you need:

• Be friendly and engaging! A positive attitude and a will to succeed!
• No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:

• Current and valid drivers’ license;
• Professional demeanor, behavior, and appearance in accordance with company policy;
• Ability to perform all essential functions safely without endangering oneself or others;
• Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
• Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
• Ability to complete all required trainings/certifications required to perform any of the required functions.

What You'll Do - The Details:

• Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
  • Car Washes – identify customer needs and present complimentary solutions.
  • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
  • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
• Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
  • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
  • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
• Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
• Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
• Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

• Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
• Perform various transactional functions to meet customer demand and store staffing needs.
• Various other functions as identified and directed by management.

Work Environment/Physical Demands

• Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Cognitive – perform arithmetic calculations and operate data entry devices.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.