Customer Service Technician

48838 Greenville, Wisconsin Marvel Refrigeration

Posted 1 day ago

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Description:CUSTOMER SERVICE TECHNICIAN - Open Position Monday-Friday 8 am-5 pm

FLSA CLASS: Hourly Non-Exempt

REPORTS TO: Technical Service Director

BASIC FUNCTION: To provide continuous telephone and e-mail support of technical and warranty service-related issues for our customers (end-users, dealers, distributors, and service centers).

Join a team focused on meeting production goals through good attendance, positive attitudes, and hard work. We are looking for a Customer Service Technician, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role. We manufacture a variety of products at the same time.

For over 100 years, Marvel continues to be a world class manufacturer of high-end refrigeration and cooking products for the household and commercial markets. Since 2015, Marvel has been part of the Middleby family of brands. All products are designed, engineered, and assembled in Greenville, Michigan, USA, and select products are available worldwide.

Perks you can expect from Marvel:

  • Competitive benefits package including 401(k) matching, and paid holidays.
  • Free to all full-time employees is life insurance, short and long-term disability insurance.
  • Tuition reimbursement to help grow your career skills and knowledge

ESSENTIAL DUTIES:

  • Provide diagnostic resolution to service issues in the field.
  • Capture service call information and perform associated tasks resulting from these calls.
  • Communicate company warranty and repair policies.
  • Respond to requests pertaining to both service and public website.
  • Provide service support for manufacturing, purchasing, and engineering.
  • Daily communication with Technical Support Leader.
  • Responsible for navigating through the company data & service base system accessing technical information.
  • Order Entry.
  • Provide help to locate service agents and distributors on-line.
  • Performs other duties as assigned.
  • Occasionally, repair appliances in the home, lab or dealer store as required.
  • Performs other duties as assigned.
Requirements:

QUALIFICATIONS:

  • Degree in HVAC with emphasis in Refrigeration preferred
  • Experience in field service - an asset would be experience with gas, electric or wood burning appliances (ranges, refrigerators, dishwashers)
  • Experience with working with a database management system and customer service.
  • Proficient diagnostic and problem-solving abilities.
  • Phone etiquette skills and experience with answer inquiries by email.
  • Ability to communicate detail verbally and/or in written form
  • Strive for continuous improvement in customer service and company goals.
  • Technical skills to support problem resolution with Service Company.
  • MS Office Suite (Word, Excel), Outlook.
  • Ability to work shifts and hours mandated by management and to pass a drug screen

Compensation details: Hourly Wage

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Bartender - Customer Service

54311 Bellevue, Wisconsin Buffalo Wild Wings

Posted 2 days ago

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Job Description

In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.

GAME TIME ENERGY, LIFETIME EXPERIENCE

Creating legendary experiences? No problem. As a Bartender, you know what it takes to create a fun and welcoming environment at the bar, serving food in the bar area and preparing flavorful and satisfying beverages for all guests.

HOME OF THE GREATEST OF ALL TIMES

Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office.

  • Weekly Pay
  • Flexible Schedule
  • Shift meal discount and family dining discount*
  • Best in Class Training & Continuous Learning
  • Advancement Opportunities
  • Paid Time Off*
  • 401(k) Retirement Plan*
  • Tuition Benefits*
  • Medical, Dental and Vision*
  • Champions of Hope*
  • Cash Referral Program
  • Journey Wellbeing Support Tool
  • PerkSpot Discount Program
  • Recognition Program
  • Slip Resistant Shoes Programs
  • Community & Charitable Involvement
  • Igniting Dreams Grant Program
  • Training Contests

YOU GOT THIS

  • You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
  • You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.

Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.

Buffalo Wild Wings, Inc. is an equal opportunity employer.

*Subject to availability and certain eligibility requirements.

Required Preferred Job Industries
  • Other
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Customer Service Associate

54903 Oshkosh, Wisconsin Walgreens

Posted today

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**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 315 W MURDOCK AVE,OSHKOSH,WI,54901
**Full District Office Address:** 315 W MURDOCK AVE,OSHKOSH,WI, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 04533-OSHKOSH WI
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service Associate

54913 Appleton, Wisconsin Walgreens

Posted today

Job Viewed

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1901 S ONEIDA ST,APPLETON,WI,54915
**Full District Office Address:** 1901 S ONEIDA ST,APPLETON,WI, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 02921-APPLETON WI
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service Associate

54913 Appleton, Wisconsin Walgreens

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 700 W COLLEGE AVE,APPLETON,WI,54914
**Full District Office Address:** 700 W COLLEGE AVE,APPLETON,WI, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05102-APPLETON WI
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service Representative

54306 Green Bay, Wisconsin Graybar

Posted 4 days ago

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Job Description

Make a difference.
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
**In this role you will:**
+ Ensure every customer experience is top notch in quality
+ Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
+ Take an active role in selling Graybar goods and services on inbound calls
+ Provide support on product selection and application
+ Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
**Skills & Requirements**
+ Strong communication skills
+ Ability to handle a variety of customer situations with enthusiasm and tact
+ Some retail or counter sales experience preferred
+ High School education
+ 2 year or 4 year degree preferred
**Work Shift and Hours:** Monday - Friday, 8:00am - 5:00pm
**Compensation Details:** The expected pay rate for this position is starting at $20.00 per hour, depending on experience.
**The** **Value of Graybar:**
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
+ Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits.
+ **Life Insurance** coverage for you and options for your family.
+ Save on expenses with **Flexible Spending Accounts** .
+ Enjoy our **Disability Benefits** at no cost to you.
+ Share in our success with P **rofit Sharing Plans** .
+ **401(k) Savings Plan** with company match to help secure your future.
+ **Paid Vacation** & **Sick Days** to spend time away from work or in case of an illness.
+ Rest and recharge during our **Paid Holidays** throughout the year.
+ Take advantage of our **Paid Wellness Day** to focus on preventive care and prioritize your health.
+ Volunteer with **Community Time Off** to give back to the community.
+ **Predictable Work Schedules** to plan your life: no weekends or nights for most roles.
+ Celebrate your and others' achievements with our **Employee Recognition Program** .
+ Reach your career goals with our **Educational Reimbursement** and **Career Development Programs** .
+ And **More Perks** that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
**Why should you join Graybar?**
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
**Apply now and find out what's next for you.**
Equal Opportunity Employer/Vet/Disabled
**_Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!_**
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Customer Service Assistant

54180 Wrightstown, Wisconsin ProAmpac Holdings, Inc.

Posted 4 days ago

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Job Description

**Description**
This position is responsible for meeting the goals and objectives of the organization by accurately and efficiently entering sales-related data into applicable systems, including but not limited to purchase orders and customer information. This position supports the customer services team's operation ensuring data integrity. **This is a full-time hybrid position with the option to work out of our Wrightstown location, just 1 day per week. The rest of the week you can work from home.**
**What You Get to Do**
+ Manage electronic files related to sales transactions, ensuring documents are correctly filed and easily accessible for reference.
+ Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
+ Completing accurate entry of transaction data, including customer details, product information, and transaction values, ensuring comprehensive and accurate records.
+ Setup of new items in the ERP systems, including defining item attributes, categorizing inventory, and ensuring all necessary details are entered for accurate tracking and management.
+ Assist in the maintenance of customer databases, updating records as necessary to reflect up-to-date customer information and transaction histories.
+ Conduct routine reviews of data entered to ensuring adherence to data entry standards and practices, ensuring compliance with legal and internal policies.
+ Assist with special projects or initiatives related to data management, reporting, or system reviews/enhancements.
+ Collaborate with internal sales services teams, including but not limited to, customer service, customer operations, sales, and quality. Informing and consulting appropriate resources as necessary, ensuring seamless operations.
+ Gather and provide requested data between systems or platforms, ensuring smooth transitions and minimal disruptions.
+ Maintain confidentiality of customer and internal information.
**What We Need From You**
+ HS/GED required
+ Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar).
+ Maintain strict confidentiality and protects privacy of confidential/sensitive information.
+ Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
+ Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
+ Proactive; exercises sound judgment and decision-making; able to identify problems and needs and develop solutions and/or options.
+ Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
**Job Category:** Customer Service
Full-Time
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