961 Administrative Support jobs in Lexington

The Celestar Corporation is seeking an Administrative Assistant who will be seated in Norwood, MA . Please review the position description below. If interested and qualified, we welcome you to apply for this challenging opportunity.

CLEARANCE/ACCESS: Active Secret Level Clearance; Clearance must appear in DISS, and be within scope.

RESPONSIBILITIES

• Records and file management
• Employee in- and out-processing
• Assist in managing DOD, DSS, and local office policies and programs.
• Support the field office chief in scheduling.
• Correspondence drafting and routing
• Travel planning (Defense Travel System (DTS))
• Conference room coordination
• Office equipment and supply inventory maintenance
• Government timecard program (DAI) management
• Receipt and routing of office mail/correspondence.
• Management of the task management (CATMS) system
• Assist in the execution of the office training program.
• Responsible for inputting and managing databases as directed.

• High School Graduate with two (2) years of administrative experience
• Active Secret Level Clearance

• Proficiency in Microsoft applications, particularly Word, Excel, and Outlook
• Familiarity with the Defense Travel System and timekeeping management programs is a plus

• Minimal weekday hours required
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT*
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

• Enter invoices and purchase orders into the computer and maintain accounts payable records.
• Maintain vendor code list and code all purchase orders.
• Responsible for bi-monthly running of warrants, checks, and special
• Responsible for supervising other clerks in inputting accounts payable material into the computer and maintaining records.
• Maintain requisition file.
• Maintain accounting copy purchase orders or related electronic
• Send all vendor purchase orders and maintain vendor
• Check all requisitions for completeness.
• Encumber all purchase orders into the computer and maintaining encumbrance purchase order and receive order copies.
• Maintain budget account codes.
• Input into the computer approved invoices, checking budget account code and auditing for appropriate backup materials such as reimbursement original receipts.
• Create and maintain user access accounts for online ordering with WB Mason, Amazon, Office Depot and others as assigned.
• Work as a liaison between vendors, end and City Hall to resolve accounts payables issues.

• High School Diploma
• 1-2 years' experience in basic accounting, bookkeeping, typing, and data/word
• Demonstrated knowledge and experience with diverse office technology and equipment, specifically database, spreadsheet and word processing.
• Knowledge of Aspen, as it relates to student information is a
• Must be able to work well with the public, staff and students with a variety of backgrounds.
• Ability to maintain
• Good customer service skills in dealing with the public and staff effectively.
• Must be able perform work quickly, efficiently and accurately.
• Good abilities with office practices, procedures and office
• Good basic skills in oral and written
• Must be a strong team player, able to collaborate well with
• Bilingual (Spanish or Portuguese) highly preferred
• Such alternatives to the above qualifications as the Superintendent may find appropriate and acceptable

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• Attention to detail.
• Excellent computer skills, especially typing.