General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, July 30, 2025
City
Brownsville
State
TX
Country
United States
Working time
Full-time
146 Administrative Support jobs in Los Fresnos
Customer Service/Sales
78520 Brownsville, Texas
Home Depot
Posted 8 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
View Now
0
Customer Service/Sales
78520 Brownsville, Texas
Home Depot
Posted 8 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
View Now
1
Customer Service/Cashier
78520 Brownsville, Texas
Taco Bell
Posted 8 days ago
Job Viewed
Job Description
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
View Now
2
Customer Service/Cashier
78520 Brownsville, Texas
Taco Bell
Posted 8 days ago
Job Viewed
Job Description
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
View Now
3
Customer Service/Cashier
78520 Brownsville, Texas
Taco Bell
Posted 8 days ago
Job Viewed
Job Description
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
View Now
4
Customer Service/Cashier
78520 Brownsville, Texas
Taco Bell
Posted 8 days ago
Job Viewed
Job Description
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
View Now
5
Customer Service Representative – Healthcare
78578 Port Isabel, Texas
Maximus
Posted today
Job Viewed
Job Description
Description & Requirements
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.
Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Work/Life Balance Support: Flexible schedules that meet your lifestyle!
- Competitive Compensation:
o $15.00/hr. + 10% shift differential for evening shifts
o $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Future Planning : 401k with company match
- Career Growth: A supportive environment with career development and promotional opportunities
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Meaningful Work with Impact: No cold calling, sales, or collection calls required!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #CSRroles #BrandEngBilAug #QRflyerbrn #CCOallreqs #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
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