Administrative Support Representative

40287 Louisville, Kentucky Aston Carter

Posted 7 days ago

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Job Description

Job Description
We are seeking an Administrative Support Representative to join our customer service team within a dynamic toll collections company primarily serving Louisiana. This role involves providing excellent customer service and administrative support to ensure efficient operations.
Responsibilities
+ Serve as the first point of contact for all customer service issues.
+ Respond to calls from the public, providing general information and service regarding the GeauxPass.
+ Maintain a thorough knowledge of the customer service center and GeauxPass operations to assist customers and resolve problems.
+ Process credit card and e-check payments for replenishment or violation payments.
+ Open cases for unsolved customer inquiries.
+ Handle customer complaints, research and adjust account discrepancies as requested by the leadership team.
+ Process and reply to emails and cases from customers.
+ Process customer disputes and web correspondence to answer questions and provide assistance.
+ Process the closing of customer accounts and submit requests for refunds when necessary.
+ Perform updates to invoices, violation payments, customer payments, or accounts to keep demographic, vehicle, and credit card information current.
Essential Skills
+ Excellent communication skills.
+ Excellent attendance history.
+ 1+ years of relevant experience.
+ Strong organizational and analytical skills.
+ Proficiency with Microsoft Office Suite.
Additional Skills & Qualifications
+ High school diploma or equivalent.
+ Experience in a call center environment.
+ Bilingual abilities are a plus.
Work Environment
This position operates within a cubicle in a call center and involves administrative duties. The work schedule is from 10:30 AM to 7:00 PM, with training sessions from 10:00 AM to 6:30 PM, which are mandatory and span 5-7 days. The role is 100% in-office with potential to work additional shifts.
Pay and Benefits
The pay range for this position is $18.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Louisville,KY.
Application Deadline
This position is anticipated to close on Sep 12, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
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Administrative Support Representative

40287 Louisville, Kentucky Aston Carter

Posted 8 days ago

Job Viewed

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Job Description

Job Title: Administrative/Customer Support Representative
Job Description
We are seeking an Administrative Support Representative to join our customer service team within a dynamic toll collections company primarily serving Louisiana. This role involves providing excellent customer service and administrative support to ensure efficient operations of the GeauxPass system.
Responsibilities
+ Serve as the first point of contact for all customer service issues.
+ Respond to calls from the public, providing general information and service regarding the GeauxPass.
+ Maintain a thorough knowledge of the customer service center and GeauxPass operations to assist customers and resolve problems.
+ Process credit card and e-check payments for replenishment or violation payments.
+ Open cases for unsolved customer inquiries.
+ Handle customer complaints, research and adjust account discrepancies as requested by the leadership team.
+ Process and reply to emails and cases from customers.
+ Process customer disputes and web correspondence to answer questions and provide assistance.
+ Process the closing of customer accounts and submit requests for refunds when necessary.
+ Perform updates to invoices, violation payments, customer payments, or accounts to keep demographic, vehicle, and credit card information current.
Essential Skills
+ Excellent communication skills.
+ Excellent attendance history.
+ 1+ years of relevant experience.
+ Strong organizational and analytical skills.
+ Proficiency with Microsoft Office Suite.
Additional Skills & Qualifications
+ High school diploma or equivalent.
+ Experience in a call center environment.
+ Bilingual abilities are a plus.
Work Environment
This position operates within a cubicle in a call center and involves administrative duties. The work schedule is from 10:30 AM to 7:00 PM, with training sessions from 10:00 AM to 6:30 PM, which are mandatory and span 5-7 days. The role is 100% in-office with potential to work additional shifts.
Pay and Benefits
The pay range for this position is $18.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Louisville,KY.
Application Deadline
This position is anticipated to close on Sep 17, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
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Customer Service

40201 Louisville, Kentucky KFC

Posted 2 days ago

Job Viewed

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Job Description

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!

We offer the following:

  • A commitment to promote from within
  • Training and mentorship programs
  • Tuition reimbursement and scholarship opportunities
  • Reward and recognition culture
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
  • Preparation of products.
  • Maintaining quality of product.
  • Monitoring all service equipment.
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
  • Champions recognition and motivation efforts
Requirements

The ideal candidates must want to have fun serving great food to our customers!
  • Must be at least 16 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills.
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers.
  • Basic Math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic
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Customer Service

47150 New Albany, Indiana KFC

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!

We offer the following:

  • A commitment to promote from within
  • Training and mentorship programs
  • Tuition reimbursement and scholarship opportunities
  • Reward and recognition culture
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
  • Preparation of products.
  • Maintaining quality of product.
  • Monitoring all service equipment.
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
  • Champions recognition and motivation efforts
Requirements

The ideal candidates must want to have fun serving great food to our customers!
  • Must be at least 16 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills.
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers.
  • Basic Math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic
View Now

Customer Service

47129 Clarksville, Indiana KFC

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!

We offer the following:

  • A commitment to promote from within
  • Training and mentorship programs
  • Tuition reimbursement and scholarship opportunities
  • Reward and recognition culture
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
  • Preparation of products.
  • Maintaining quality of product.
  • Monitoring all service equipment.
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
  • Champions recognition and motivation efforts
Requirements

The ideal candidates must want to have fun serving great food to our customers!
  • Must be at least 16 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills.
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers.
  • Basic Math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic
View Now

Customer Service Representative

40201 Louisville, Kentucky TEKsystems

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Description

Important Update :

Work Schedule: Days Time : M-F - TBD

Work location Type: Hybrid

I noticed you had some preferred skills listed. Are there any skills that are non-negotiable/mandatory? Pharmacy registration will need to be obtained prior to or on the first day of employment.

Are there any perks to this assignment that would help the supplier better sell your opportunity? Possible conversion.

Job Duties and Responsibilities:

- Handle inbound and/or outbound phone calls to/from patients caregivers and providers.

- Provide appropriate customer service and an effortless experience to the caller.

- Provide accurate information to the caller.

- Process refills and schedule shipments for patients or providers.

- Resolve the callers needs.

- Provide appropriate follow-up and next steps for the caller.

- Ability to work a flexible work schedule.

Job Requirements/Previous Experience:

- Previous call center experience preferred.

- Previous healthcare experience desired

- Excellent interpersonal communication skills

- Strong problem-solving skills

- Proficient with Microsoft Office

- Able to type 35 wpm or greater.

- Pharmacy Board Technician Registration required either before or on the first day of employment.

Experience Level

Intermediate Leve

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Louisville,KY.

Application Deadline

This position is anticipated to close on Sep 12, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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