504 Administrative Support jobs in Lutz

• Manage complex and dynamic calendars for senior executives, including scheduling meetings, appointments, and travel arrangements.
• Screen and prioritize incoming communications (emails, calls, mail), responding on behalf of executives when appropriate.
• Prepare correspondence, reports, presentations, and other documents with a high degree of accuracy.
• Coordinate domestic and international travel arrangements, including flights, accommodations, and itineraries.
• Organize and manage virtual and in-person meetings, including preparing agendas, taking minutes, and following up on action items.
• Maintain confidential files and records with utmost discretion.
• Assist with special projects and ad-hoc administrative tasks as assigned.
• Conduct research and gather information for executive use.
• Manage expense reporting and process reimbursements.
• Act as a liaison between executives and internal/external stakeholders.

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 5 years of experience providing executive-level administrative support.
• Proven ability to manage multiple calendars and complex scheduling.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• Strong organizational skills and meticulous attention to detail.
• Ability to multitask, prioritize, and manage time effectively in a remote setting.
• Discretion and a high level of professionalism in handling confidential information.
• Proactive approach to problem-solving and anticipating needs.
• Experience with expense management systems is a plus.

• Manage and maintain complex executive calendars, scheduling meetings, appointments, and conference calls, resolving conflicts proactively.
• Coordinate domestic and international travel arrangements, including flights, accommodations, visas, and ground transportation, preparing detailed itineraries.
• Prepare, proofread, and edit a wide range of documents, including emails, memos, reports, presentations, and confidential correspondence.
• Screen and prioritize incoming communications, taking appropriate action or redirecting as necessary.
• Act as the primary point of contact for internal and external stakeholders interacting with the executives.
• Organize and prepare materials for board meetings, executive team meetings, and other significant engagements.
• Process expense reports and manage invoices, ensuring accuracy and timely submission.
• Maintain organized filing systems, both physical and digital, for efficient retrieval of information.
• Conduct research on various topics as requested by executives.
• Manage special projects and initiatives as assigned, requiring strong organizational and project management skills.
• Provide general administrative support, including answering phones, managing mail, and maintaining office supplies.
• Uphold a high level of professionalism and discretion in handling confidential and sensitive information.
• Assist in onboarding new team members and providing support to other administrative staff as needed.
• Anticipate the needs of the executives and proactively offer solutions and support.

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 7 years of experience providing high-level administrative support to senior executives.
• Proven proficiency in calendar management, travel coordination, and expense reporting.
• Exceptional written and verbal communication skills, with impeccable grammar and proofreading abilities.
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong organizational skills and meticulous attention to detail.
• Ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment.
• Discretion and a high level of professionalism in handling confidential information.
• Experience working in a hybrid work model is beneficial.
• Proactive problem-solver with a resourceful and adaptable approach.

• Manage complex executive calendars, scheduling meetings, appointments, and travel.
• Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Handle confidential information with the utmost discretion and professionalism.
• Serve as a liaison between executives and internal/external stakeholders.
• Manage expense reporting and process invoices.
• Organize and maintain digital filing systems.
• Anticipate the needs of executives and proactively address them.
• Assist with special projects and other administrative tasks as assigned.

• Associate's degree or equivalent work experience.
• 5+ years of experience as an Administrative Assistant, preferably supporting senior executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Exceptional organizational and time management skills.
• Excellent written and verbal communication abilities.
• High degree of professionalism and discretion.
• Ability to multitask and prioritize effectively in a remote environment.
• Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams).

• Manage complex calendars, scheduling meetings, appointments, and travel arrangements for executives.
• Prepare and edit correspondence, presentations, reports, and other documents with a high degree of accuracy.
• Coordinate domestic and international travel, including flights, accommodation, visas, and itineraries.
• Handle incoming communications, screening calls, responding to emails, and redirecting inquiries as appropriate.
• Organize and manage executive files and records, ensuring confidentiality and accessibility.
• Assist with the preparation of board meeting materials and corporate communications.
• Manage expense reporting and reconciliation for assigned executives.
• Coordinate office logistics, including meeting room bookings, catering, and supplies.
• Act as a liaison between executives and internal/external stakeholders.
• Anticipate the needs of executives and proactively address potential issues.
• Provide support for special projects and events as required.

• Associate's or Bachelor's degree in Business Administration, Office Management, or a related field preferred.
• Minimum of 5 years of experience providing administrative support, with at least 2 years supporting senior-level executives.
• Proven ability to manage multiple calendars and complex scheduling in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills with exceptional attention to detail.
• Discretion and the ability to handle confidential information with utmost professionalism.
• Proactive approach with strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Experience in a corporate or professional services environment is a plus.

• Manage and coordinate complex executive calendars, scheduling appointments and meetings.
• Arrange domestic and international travel, including flights, accommodation, and itineraries.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Coordinate executive meetings, prepare agendas, take minutes, and follow up on action items.
• Manage incoming and outgoing communications, screening calls and emails as needed.
• Oversee office operations, including managing supplies, equipment, and vendor relations.
• Supervise and mentor administrative support staff, assigning tasks and monitoring performance.
• Handle confidential information with the utmost discretion and integrity.
• Act as a primary point of contact for internal and external stakeholders interacting with executives.
• Implement and improve administrative processes and policies for efficiency.
• Assist with special projects and ad-hoc administrative tasks as required.

• Associate's or Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 7 years of progressive experience in executive administrative support or office management.
• Proven experience supporting C-level executives or senior leadership.
• Exceptional organizational and time management skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to work effectively with diverse individuals.
• High level of professionalism, discretion, and judgment.
• Ability to multitask and prioritize in a fast-paced environment.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in August, September, October , November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Facilitate the member experience by answering phone calls, emails, and other requests from members.
• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Compensation range: The hiring range for this position is: $6,370 - 50,300.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Job Description

It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week . The actual onsite days are settled between each employee and their manager. These roles include a shift differential of 15% for hours worked after 6:00pm EST and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.

We are currently seeking dedicated professionals to work in both Tampa Offices New Tampa: 17200 Commerce Park Blvd and Brandon: 9527 Delaney Creek Blvd for future insurance sales and customer service opportunities in 2026 . As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.

What you'll do:

• Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.

• Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

• Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.

• Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

• Maintain required Property & Casualty license and state registrations.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent

• Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products

• Ability to prioritize and multi-task, while navigating through multiple business applications

• Ability to apply knowledge and understanding of insurance regulatory and compliance requirements

• Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring

What sets you apart:

• 1 year of customer contact experience in a needs-based sales environment

• 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face

• US military experience through military service or a military spouse/domestic partner

Salary: The hiring range for this position is: $45,010 - $46,010.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.