45 Administrative Support jobs in Woods Crossroads
Customer Service Representative
Posted today
Job Viewed
Job Description
*Description*
The Customer Care Representatives (CCR) assists the Customer Care Team in performing daily tasks to include fielding incoming customer phone calls and emails, answering customer questions, resolving order issues, tracking packages and responding to customer concerns. This position reports to the Customer Care Supervisor (CSS).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
1. Answers all incoming Customer Care phone calls; responds to voicemails and emails promptly. 25%
2. Answers product questions via telephone and email and suggests information about other products. 20%
3. Accurately and efficiently record notes pertaining to customer orders in order management system and gives customers information pertinent to their requests such as tracking and shipping information.15%
4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 15%
5. Processes mail orders and catalog requests promptly as they are received and contact customers with mail order questions. 5%
6. Opens customer accounts and maintains customer records by entering and updating account information. 10%
7. Enters all customer email address changes and un-subscriptions into order management system and website. 5%
8. Cross trained in all other contact center functions to include Sales and Operations and provides assistance in these areas when directed.5%
*Skills*
Customer service call center, customer service, phone orders, phone customer service
*Additional Skills & Qualifications*
1. A high school diploma or equivalent is a must.
2. Minimum of two (2) years experience in Customer Care, preferably in a Contact/Call Center setting.
*Pay and Benefits*
The pay range for this position is $17.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Toano,VA.
*Application Deadline*
This position is anticipated to close on Oct 14, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, youll be part of a caring team thats dedicated to helping all of us fly high together. Were team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. Were proud to be a part of a winning team of Associate owners who shape our success. Were committed to helping our communities and one another at every turn, because we know that when we fly together, theres no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.- What you'll do:
- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
- Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
- Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
- Eligibility for Wawa Benefits is defined under the terms of the plan(s)
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoys working in a team environment.
Benefits:
Qualifications:
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at or .
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What You'll Do:- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
- Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
- Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
- Eligibility for Wawa Benefits is defined under the terms of the plan(s)
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoys working in a team environment.
The hourly range for this position is $15.00 - $8.75 and is commensurate with position, experience, and location. Associates in this position will receive a 1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at or .
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
Roses - JobID: de54ee09-1e67-4b5a-b de171bb7 (Retail Associate / Team Member) As a Customer Service Associate at Roses, you'll: Provide customer engagement in positive and approachable manner; Assist in maintaining a clean, well-stocked store for customers during their shopping experience; Help in the unloading of merchandise from delivery trucks, organize merchandise, and transport merchandise from stockroom to sales floor; Independently stock shelves and recover merchandise in the store; Accurately handle customer funds and process transactions using the POS system.Hiring Immediately >>
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
Customer Service Associate
Posted today
Job Viewed
Job Description
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
+ Team player
+ Excellent communicator
+ Happy, Courteous and Enthusiastic
+ Hard working and attentive
+ Responsible and dependable
+ Authentic and genuine
+ Takes pride in doing a good job
**Benefits available for hourly Crew:**
+ Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
+ OnePass Gym Membership Program
+ 401(k) With Safe Harbor Employer Match (age 21 & older)
+ Access to financial advisors for budget and retirement planning
+ Crewmember Assistance Program
+ Education assistance
+ Pet Insurance
Perks & Rewards for hourly Crew:
+ Paid Time Off*
+ Closed for all major holidays**
+ Early closure for company events
+ Casual Work Attire
+ Flexible Scheduling
+ Perkspot Employee Discount Program
_*Must satisfy hours requirement per year_
_**Locations may vary_
**ESSENTIAL FUNCTIONS OF THE POSITION** :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lift and carry, push or pull heavy objects up to 50 pounds
+ Kneel, bend, twist or stoop
+ Ascend or descend stairs
+ Reach and grasp objects (including above head and below waistline)
+ Excellent verbal and written communication
+ Ability to show up to scheduled shifts on time
+ Cleaning tables, floors and other areas of the Restaurant
+ Taking orders from Customers and processing payments efficiently
+ Follow proper safety procedures when handling and/or preparing food
+ Ability to multitask
**ADDITIONAL REQUIREMENTS** :
+ Must be 16 years of age or older
+ Provide all Customers with quick and friendly service
+ Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
+ Work under pressure and at a fast pace
+ Align with Raising Cane's culture by balancing Working Hard and Having Fun
+ Take initiative
+ Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
The Customer Care Representatives (CCR) assists the Customer Care Team in performing daily tasks to include fielding incoming customer phone calls and emails, answering customer questions, resolving order issues, tracking packages and responding to customer concerns. This position reports to the Customer Care Supervisor (CSS).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
1. Answers all incoming Customer Care phone calls; responds to voicemails and emails promptly. 25%
2. Answers product questions via telephone and email and suggests information about other products. 20%
3. Accurately and efficiently record notes pertaining to customer orders in order management system and gives customers information pertinent to their requests such as tracking and shipping information.15%
4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 15%
5. Processes mail orders and catalog requests promptly as they are received and contact customers with mail order questions. 5%
6. Opens customer accounts and maintains customer records by entering and updating account information. 10%
7. Enters all customer email address changes and un-subscriptions into order management system and website. 5%
8. Cross trained in all other contact center functions to include Sales and Operations and provides assistance in these areas when directed.5%
Skills
Customer service call center, customer service, phone orders, phone customer service
Additional Skills & Qualifications
1. A high school diploma or equivalent is a must.
2. Minimum of two (2) years experience in Customer Care, preferably in a Contact/Call Center setting.
Pay and Benefits
The pay range for this position is $17.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Toano,VA.
Application Deadline
This position is anticipated to close on Oct 14, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com