25,114 Adoption Specialist jobs in the United States

PRIMARY RESPONSIBILITIES :

The Adoption Specialist will be responsible for marketing of services offered statewide, support birth and adoptive families during the adoption process by evaluating the home life and background of potential adoptive families and working with birth families to establish their level of involvement.

ESSENTIAL DUTIES :

1. Coordinate and execute marketing of Adoption Program statewide.

2. Work with biological family to help them determine if an adoption plan is right for them; provide supportive counseling to birth family and adoptive families, before, during, and after the adoption. Prepare legal documentation.

3. Recommend finalization of adoption.

4. Ensure the program’s compliance with best practices in children’s mental health and all relevant standards, including, but not limited to, standards set by the Council on Accreditation and the Department of Child Protection Services.

5. Manage maternity cases as needed including but not limited to hospital discharge and placing infants in foster home.

6. Provide post placement services for domestic and international adoptions. This may include statewide travel.

7. Conduct birth search activity. Receive inquiries, provide counseling, do search activities, and arrange reunions and any follow-up.

8. Provide counseling and ongoing support to birth families, adoptive families, and adoptees.

9. Establish cooperative working relationships with other Adoption staff, Catholic Charities employees, MDCPS, and staff from other agencies to keep open lines of communication about issues relating to referrals, families and youth, and proactive advocacy for safe and nurturing permanency planning.

10. Attend statewide placement reviews; make recommendations of possible matches; assist in the assessment of a client’s behavior and emotional needs to determine the best possible match.

11. Complete Home Studies using policy approved format (SAFE), including interviews, review of background checks and references. Home studies should be thorough, well organized, and grammatically correct.

12. Participate in community groups concerned with adoption and foster care issues and advocate for adoption and foster care issues locally and nationally.

13. Recommend finalization of adoption and assist families with legal procedures to complete adoption.

14. Arrange and conduct training for prospective adoptive families. Plan and/or conduct support groups for adoptive parents/families.

15. Provide on-call support after hours.

16. Attend required Catholic Charities in-services and staff meetings as well as weekly supervision meetings with the Program Director and keeping that person informed of all program developments and personnel issues.

17. Maintaining sufficient computer skills to support the documentation and administrative tasks of the position.

18. Representing the program positively to other agencies and the community through formal and informal outreach efforts.

19. Maintaining confidentiality of records and all treatment issues.

20. Completing assigned duties according to all deadlines ensuring that all handwritten tasks are clearly legible. Compile statistical information for reports as well as provide input on progress of program goals being met.

KNOWLEDGE/EXPERIENCE:

1. Adoption experience preferred.

SKILLS/ABILITIES:

1. Ability to model state of the art clinical skills, system of care principles and Wraparound philosophy.
2. Ability to relate compassionately, non-judgmentally and professionally to a wide variety of people.
3. Excellent time management, organizational, prioritization and delegation skills.
4. Ability to support and motivate supervisees without compromising the goals and mission of the program.
5. Excellent written and verbal communication skills, especially those skills necessary to provide clear and consistent feedback to employees.
6. Demonstrated ability to form alliances with families and providers from other agencies.
7. Good public relations skills.
8. Timeliness with paperwork.
9. Ability to follow directions but also make sound independent decisions.

LICENSES/CERTIFICATIONS:

1. Licensed Masters level social worker with valid licensure in Mississippi. (Preferred)
2. Valid Mississippi Driver’s license and driving record that will not incur increased insurance rates.

Job Description

Job Description

PRIMARY RESPONSIBILITIES :  

The Adoption Specialist will be responsible for marketing of services offered statewide, support birth and adoptive families during the adoption process by evaluating the home life and background of potential adoptive families and working with birth families to establish their level of involvement. 

 ESSENTIAL DUTIES :    

1. Coordinate and execute marketing of Adoption Program statewide. 
2. Work with biological family to help them determine if an adoption plan is right for them; provide supportive counseling to birth family and adoptive families, before, during, and after the adoption. Prepare legal documentation. 
3. Recommend finalization of adoption. 

4. Ensure the program’s compliance with best practices in children’s mental health and all relevant standards, including, but not limited to, standards set by the Council on Accreditation and the Department of Child Protection Services. 

5. Manage maternity cases as needed including but not limited to hospital discharge and placing infants in foster home. 
6. Provide post placement services for domestic and international adoptions. This may include statewide travel. 
7. Conduct birth search activity. Receive inquiries, provide counseling, do search activities, and arrange reunions and any follow-up. 
8. Provide counseling and ongoing support to birth families, adoptive families, and adoptees. 
9. Establish cooperative working relationships with other Adoption staff, Catholic Charities employees, MDCPS, and staff from other agencies to keep open lines of communication about issues relating to referrals, families and youth, and proactive advocacy for safe and nurturing permanency planning. 

10. Attend statewide placement reviews; make recommendations of possible matches; assist in the assessment of a client’s behavior and emotional needs to determine the best possible match. 

11. Complete Home Studies using policy approved format (SAFE), including interviews, review of background checks and references. Home studies should be thorough, well organized, and grammatically correct. 
12. Participate in community groups concerned with adoption and foster care issues and advocate for adoption and foster care issues locally and nationally. 
13. Recommend finalization of adoption and assist families with legal procedures to complete adoption. 
14. Arrange and conduct training for prospective adoptive families. Plan and/or conduct support groups for adoptive parents/families. 
15. Provide on-call support after hours. 
16. Attend required Catholic Charities in-services and staff meetings as well as weekly supervision meetings with the Program Director and keeping that person informed of all program developments and personnel issues. 
17. Maintaining sufficient computer skills to support the documentation and administrative tasks of the position. 
18. Representing the program positively to other agencies and the community through formal and informal outreach efforts. 
19. Maintaining confidentiality of records and all treatment issues. 
20. Completing assigned duties according to all deadlines ensuring that all handwritten tasks are clearly legible. Compile statistical information for reports as well as provide input on progress of program goals being met. 

KNOWLEDGE/EXPERIENCE:  

1. Adoption experience preferred. 

 SKILLS/ABILITIES:  

1. Ability to model state of the art clinical skills, system of care principles and Wraparound philosophy. 
2. Ability to relate compassionately, non-judgmentally and professionally to a wide variety of people. 
3. Excellent time management, organizational, prioritization and delegation skills.   
4. Ability to support and motivate supervisees without compromising the goals and mission of the program. 
5. Excellent written and verbal communication skills, especially those skills necessary to provide clear and consistent feedback to employees. 
6. Demonstrated ability to form alliances with families and providers from other agencies. 
7. Good public relations skills. 
8. Timeliness with paperwork.
9. Ability to follow directions but also make sound independent decisions. 

LICENSES/CERTIFICATIONS:  

1.   Licensed Masters level social worker with valid licensure in Mississippi. (Preferred) 
2.   Valid Mississippi Driver’s license and driving record that will not incur increased insurance rates. 

Post Adoption Specialist

Requisition # : req15337

Salary Range: $ /hour

Location: Fair Lawn, NJ

Hours: Part-time (10-hours/week)

This is a part-time position, 10 hours/week - 5 hours must be worked during regular business hours; remaining 5 hours flexible for evenings and weekends.

At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul.

As a Post Adoption Specialist, you will be primarily responsible for providing post adoption services in the branch's respective state and county. This individual is also responsible for leading information meetings and providing post adoption assessments.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Respond to intake calls for post adoption services inclusive of background summaries, updates between triad members, medical or adoption subsidy assistance, crisis assessment, and intervention and stabilization support;
• Effectively conduct the initial case assessment by phone or face-to-face interview to determine service needs and appropriate referral source;
• Assist in coordinating services to the client if post legal services are indicated;
• Administer the full comprehensive case process from referral to case closure;
• Provide on-going support and advocacy for clients, and provide referrals as appropriate;
• Attend school meetings, and medical or mental health appointments as appropriate for client support and advocacy;
• Provide home studies and post placement services for adoptive families in accordance with the standards required by state licensure, COA and Bethany Christian Services;
• Prepare for and facilitate evening support group meetings for post adoptive parents;
• Assist with the coordination and facilitation of trainings, while also leading information meetings, which may occur after normal business hours;
• Respond promptly to phone calls, emails, report and documentation requests in an organized manner;
• Effectively promote Bethany's post adoption program through networking, community presentations, letter writing, calling of referral sources, and other avenues;
• Attend trainings as needed and apply newly gained knowledge in service provision;
• Participate in group clinical supervision;
• Conduct in-home assessments and client visits;
• Obtain and maintain the required training hours in accordance with state licensing, COA, and agency requirements;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Master's level degree in Human Services, Social Work, or equivalent field of study from an accredited college;
• At least two (2) years of post-education experience working with adoptive parents and the adoption process;
• Active professional licensure in the state of the work location;
• Demonstrated clinical and assessment skills;
• Demonstrated knowledge of state, community, and agency resources;
• Willingness and ability to work flexible hours, sometimes after normal business hours;
• Excellent verbal and written communication skills;
• Computer skillssufficient to perform essential functions including knowledge of MicrosoftOffice suite;
• Must be 21 years old with a valid driver'slicense with at least 3 years driving experience in the U.S. to operate avehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR)check and maintain a reliable vehicle with proof of adequate insurancecoverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Salary disclosure for residents of California, Colorado, Connecticut, Washington D.C., Hawaii, Illinois, New Jersey, Maryland, & New York*
Note: Bethany's compensation plan accounts for geographical differentials
Accepting On-Going Applications

#LI-SR1

Adoption Specialist, SWAN

Requisition # : req15404

Location: York, PA, Harrisburg, PA, or Lancaster, PA

Hours: Full-time (40-hours/week)

At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul.

As the SWAN Permanency Specialist, you will be primarily responsible for administering the process steps for child profiling, child preparation, child specific recruitment, family profiling, and finalization. This individual will be responsible for providing placement and post placement services for adoptive families in accordance with state licensure, COA, and Bethany standards. This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Develop home studies and family profiles for initially approved families in accordance with agency expectations and procedures;
• Complete all reports and documents in accordance with agency, program, and licensing expectations to ensure timely and accurate submission;
• Provide placement and post placement services for adoptive families in accordance with state licensure, COA, and Bethany standards;
• Administer the process steps for child profile, child preparation, child specific recruitment, family profile, and finalization;
• Prepare children for permanency through the completion of life books, therapeutic sessions, and other necessary interventions;
• Conduct thorough file reviews to support documentation and work effectively with clients;
• Recruit and screen families for specific children through consultation with the youth, utilization of appropriate media and technology, attendance at matching events, and networking with other child welfare professionals;
• Provide support to families and children post-placement through monthly visits, and thorough and efficient processing of applicable legal paperwork;
• Conduct periodic information meetings and trainings for prospective adoptive parents;
• Attend SWAN and adoption-related meetings and conferences, as requested;
• Coordinate care with the respective local area or county, and other professionals involved in the case to provide efficient and high-quality service;
• Perform essential job duties on some evenings and weekends, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree in Human Services, Social Work or related field of study from an accredited college;
• Master's degree in Human Services, Social Work or related field of study from an accredited college, a plus;
• Experience with writing home studies for domestic adoptions;
• Prior work experience in a child/family welfare;
• Excellent verbal and written communication skills;
• Must exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Must have an ability to provide excellent and compassionate customer service;
• Must be reliable with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Computer skillssufficient to perform essential functions including knowledge of MicrosoftOffice suite;
• Must be 21 years old with a valid driver'slicense with at least 3 years driving experience in the U.S. to operate avehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR)check and maintain a reliable vehicle with proof of adequate insurancecoverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

#LI-SR1

Digital Adoption Specialist
Full time hire
Alameda, CA (Onsite)
Web Cam Interview

Education / Qualification

• Bachelor's Degree or higher in Information Systems, Computer Science, or equivalent experience.

Certification

• Any certification on Digital Adoption tools like WalkMe, Whatfix or similar

No of years of experience

• Minimum of 5 years of experience as a Digital Adoption Expert

Primary Skills (Must have)

• Good exposure to Digital Adoption in an organization
• Experience in building training content on WalkMe & WhatFix meeting business needs
• Scripting experience for customized training on WalkMe & WhatFix
• Guide the end users to help them build their own training content
• Support business functions on identification of the problem and provide solutions pertaining to Digital Adoption tools like WalkMe/WhatFix
• Ability to work in team and drive adoption
• Ability to understand Digital transformation state of the organization and help build the roadmap

Job/Role Description

• Excellent Communication skills to handle different business functions at customer
• Ability to work as SME with expertise in tools and technique
• Ability to understand end user goal and provide efficient solution

Soft skills/other skills (If any)

• Strong customer service skills
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent multitasking skills
• Strong organizational skills
• Ability to lead and motivate others
• Strong analytical skills
• Ability to work well in a team environment

GBLI | Global Indemnity provides specialty property and casualty insurance for small to middle-market businesses – and we’re on a mission to be the best-in-class while achieving steady, profitable growth. Our guiding principles include the core belief that our people are number one. We also strongly emphasize a customer-centric mentality and disciplined underwriting practices. Our work environment is flexible, friendly, and collaborative, with plenty of opportunities to take charge of your career.

What GBLI offers you:

• Generous paid time off (PTO)
• Professional development opportunities (including a mentorship program)
• Educational assistance program, which covers up to $5,250 in educational costs per year
• Comprehensive health insurance plan (with vision and dental)
• Paid Parental Leave
• Life insurance
• 401(k) retirement plan with up to 6% company match and immediate vesting
• Healthcare and dependent care flexible spending accounts
• Short-term and long-term disability
• Company-sponsored social events
• Various committees to get involved in, which include our Diversity, Awareness, and Inclusion Committee, and Charitable Giving Committee

The typical starting salary range for this position can vary depending on several factors such as geographic location, education, experience, and skill set. The full salary range for this position is designed to provide employees with the opportunity to progress and grow within their positions and reflects the competitive market value for these positions across the national market. GBLI, also offers a total compensation plan including bonuses for all positions.

Typical annualized starting salary range for this position:

$7,000 to 120,000

This range reflects base salary only and is not inclusive of bonus potential and other compensation considerations as it relates to the role

Essential Duties & Functions

Training & Enablement

• Deliver in-person and virtual training sessions for AI tools (e.g., Microsoft 365 Copilot)
• Create role-based learning pathways, quick-start guides, and job aids
• Support AI Champions and communities of practice to share best practices
• Provide individual support for AI solutions using AI tools
• Provide personalized conversations and contextualization with senior leaders
• Experience presenting to senior leadership and executives

Adoption & Engagement

• Run adoption campaigns and internal showcases to highlight success stories
• Organize innovation events (e.g., “AI in a Day” workshops, hackathons) to encourage experimentation
• Maintain a communication cadence (newsletters, office hours) to keep employees informed and engaged
• Create no code and low code solutions for point solutions using approved tools

Change Support & Feedback

• Assist with stakeholder communications and change management activities
• Collect usage data and feedback to improve training and adoption programs
• Partner with HR and L&D to integrate AI skills into development programs
• Coordinate, analyze, and facilitate the development of ideas to carry these from inception to execution

Qualifications

• Bachelor’s degree and 2 years’ related experience or equivalent combination of education and experience
• Familiarity with other AI tools and related skills like prompt engineering and model selection
• Knowledge or experience with low code or no code platforms, like the Microsoft Power Platform
• Knowledge of responsible AI practices and data privacy basics
• Great communicator, command and control, ai expert, ability to anticipate business needs; customer first mind set
• Coordinate and partner with departmental change ambassadors to enable innovations and integrate into the departments
• Synthesize complex topics into concise, compelling presentations to various audiences
• Have the ability to tailor the messages in accordance with the audience
• Ability to create technical solutions using low-code or no-code frameworks and platforms
• Deep knowledge of Microsoft productivity tools, including Microsoft 365 Copilot, Excel, Word, PowerPoint, Outlook, SharePoint, and Teams
• Ability to simplify technical concepts into clear, actionable guidance
• Familiarity with other AI tools and related skills like prompt engineering and model selection
• Knowledge or experience with low code or no code platforms, like the Microsoft Power Platform
• Knowledge of responsible AI practices and data privacy basics
• Experience with AI in an enterprise setting preferred
• Experience running employee engagement campaigns or innovation events and creating training content preferred
• Experience as a corporate training, digital adoption, or change management preferred

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

**Who Are We?**
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Training
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$96,400.00 - $159,100.00
**Target Openings**
1
**What Is the Opportunity?**
Learning is essential to everything we do. At Travelers we believe in an inclusive learning culture that provides employees with a variety of ways to support them during their learning journey. As a Sr. Learning Designer, you will lead, design and develop learning experiences leveraging a Digital Adoption Platform known as WalkMe. You will explore and recommend new design and build standards, recommend measurement points, and contribute to the development of the overall strategy for this platform. You will partner or lead/oversee project plans, project schedules, and milestone dates and manage work through the project lifecycle. Typically takes on project manager role or co-leads a project. This position may manage learning and training professionals.
**What Will You Do?**
+ Primary focus on developing and implementing learning solutions using Digital Adoption Platforms (e.g., WalkMe, WhatFix, Pendo, etc.)
+ Conduct gap/needs analysis and make actionable recommendations related to learning needs.
+ Lead to development of short and long-term organizational strategies and initiatives.
+ Recommend learning strategies and approaches for assigned projects; determine a preliminary level of effort required for each recommendation.
+ Recommend strategies and approaches for curricula and/or complex, multi-faceted projects. Lead development of organizational strategies and initiatives.
+ Design and develop complex learning solutions aligned with business and learner needs.
+ Deliver leading-edge solutions. May partner with peers and/or directors to explore and recommend new technologies, support technology upgrades, and participate in development of standards related to technologies.
+ Identify and recommend measurements tools for specific solutions and for broader use across our organization. May participate in development of organization measurement practices and tools. Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners.
+ Right size and reduce resource requirements without impacting quality or effectiveness. May lead efforts to improve cost-effectiveness, increase capacity, or improve practices.
+ Act as a mentor and/or coach to team members.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in instructional design, learning and development, learning technologies, or comparable field.
+ Four years of experience in instructional design/technologies, adult learning, or business related field.
+ Two years of experience building and administering a Digital Adoption Platform tool (WalkMe, Pendo, WhatFix, etc.).
+ Proficiency in MS Office products and proficient with rapid development authoring tools.
+ Experience with a Learning Management System (LMS), Learner Experience Platform (LXP), Digital Adoption Platform (DAP), and Learning Record Store (LRS).
+ Strong data analysis skills and experience using data tools to research, interpret trends, and provide insights.
+ Experience with incorporating multimedia elements (audio, video, and graphics) into blended learning solutions.
+ Excellent written and verbal communication skills.
+ Excellent ability to connect with and effectively build relationships in a cross-functional team to complete project goals.
+ Experience managing complex projects. Proven ability to lead and/or create curricula redevelopment activities.
+ Ability to self-review and meet rigorous quality standards and review, coach, and provide feedback to others.
+ Continuous self-learning and exploring new trends, strategies, and practices in the talent development field.
**What is a Must Have?**
+ Four years of experience in instructional design/technologies, adult learning, or business-related field.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .

**Who Are We?**
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Training
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$96,400.00 - $159,100.00
**Target Openings**
1
**What Is the Opportunity?**
Learning is essential to everything we do. At Travelers we believe in an inclusive learning culture that provides employees with a variety of ways to support them during their learning journey. As a Sr. Learning Designer, you will lead, design and develop learning experiences leveraging a Digital Adoption Platform known as WalkMe. You will explore and recommend new design and build standards, recommend measurement points, and contribute to the development of the overall strategy for this platform. You will partner or lead/oversee project plans, project schedules, and milestone dates and manage work through the project lifecycle. Typically takes on project manager role or co-leads a project. This position may manage learning and training professionals.
**What Will You Do?**
+ Primary focus on developing and implementing learning solutions using Digital Adoption Platforms (e.g., WalkMe, WhatFix, Pendo, etc.)
+ Conduct gap/needs analysis and make actionable recommendations related to learning needs.
+ Lead to development of short and long-term organizational strategies and initiatives.
+ Recommend learning strategies and approaches for assigned projects; determine a preliminary level of effort required for each recommendation.
+ Recommend strategies and approaches for curricula and/or complex, multi-faceted projects. Lead development of organizational strategies and initiatives.
+ Design and develop complex learning solutions aligned with business and learner needs.
+ Deliver leading-edge solutions. May partner with peers and/or directors to explore and recommend new technologies, support technology upgrades, and participate in development of standards related to technologies.
+ Identify and recommend measurements tools for specific solutions and for broader use across our organization. May participate in development of organization measurement practices and tools. Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners.
+ Right size and reduce resource requirements without impacting quality or effectiveness. May lead efforts to improve cost-effectiveness, increase capacity, or improve practices.
+ Act as a mentor and/or coach to team members.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in instructional design, learning and development, learning technologies, or comparable field.
+ Four years of experience in instructional design/technologies, adult learning, or business related field.
+ Two years of experience building and administering a Digital Adoption Platform tool (WalkMe, Pendo, WhatFix, etc.).
+ Proficiency in MS Office products and proficient with rapid development authoring tools.
+ Experience with a Learning Management System (LMS), Learner Experience Platform (LXP), Digital Adoption Platform (DAP), and Learning Record Store (LRS).
+ Strong data analysis skills and experience using data tools to research, interpret trends, and provide insights.
+ Experience with incorporating multimedia elements (audio, video, and graphics) into blended learning solutions.
+ Excellent written and verbal communication skills.
+ Excellent ability to connect with and effectively build relationships in a cross-functional team to complete project goals.
+ Experience managing complex projects. Proven ability to lead and/or create curricula redevelopment activities.
+ Ability to self-review and meet rigorous quality standards and review, coach, and provide feedback to others.
+ Continuous self-learning and exploring new trends, strategies, and practices in the talent development field.
**What is a Must Have?**
+ Four years of experience in instructional design/technologies, adult learning, or business-related field.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .

**Who Are We?**
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Training
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$96,400.00 - $159,100.00
**Target Openings**
1
**What Is the Opportunity?**
Learning is essential to everything we do. At Travelers we believe in an inclusive learning culture that provides employees with a variety of ways to support them during their learning journey. As a Sr. Learning Designer, you will lead, design and develop learning experiences leveraging a Digital Adoption Platform known as WalkMe. You will explore and recommend new design and build standards, recommend measurement points, and contribute to the development of the overall strategy for this platform. You will partner or lead/oversee project plans, project schedules, and milestone dates and manage work through the project lifecycle. Typically takes on project manager role or co-leads a project. This position may manage learning and training professionals.
**What Will You Do?**
+ Primary focus on developing and implementing learning solutions using Digital Adoption Platforms (e.g., WalkMe, WhatFix, Pendo, etc.)
+ Conduct gap/needs analysis and make actionable recommendations related to learning needs.
+ Lead to development of short and long-term organizational strategies and initiatives.
+ Recommend learning strategies and approaches for assigned projects; determine a preliminary level of effort required for each recommendation.
+ Recommend strategies and approaches for curricula and/or complex, multi-faceted projects. Lead development of organizational strategies and initiatives.
+ Design and develop complex learning solutions aligned with business and learner needs.
+ Deliver leading-edge solutions. May partner with peers and/or directors to explore and recommend new technologies, support technology upgrades, and participate in development of standards related to technologies.
+ Identify and recommend measurements tools for specific solutions and for broader use across our organization. May participate in development of organization measurement practices and tools. Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners.
+ Right size and reduce resource requirements without impacting quality or effectiveness. May lead efforts to improve cost-effectiveness, increase capacity, or improve practices.
+ Act as a mentor and/or coach to team members.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in instructional design, learning and development, learning technologies, or comparable field.
+ Four years of experience in instructional design/technologies, adult learning, or business related field.
+ Two years of experience building and administering a Digital Adoption Platform tool (WalkMe, Pendo, WhatFix, etc.).
+ Proficiency in MS Office products and proficient with rapid development authoring tools.
+ Experience with a Learning Management System (LMS), Learner Experience Platform (LXP), Digital Adoption Platform (DAP), and Learning Record Store (LRS).
+ Strong data analysis skills and experience using data tools to research, interpret trends, and provide insights.
+ Experience with incorporating multimedia elements (audio, video, and graphics) into blended learning solutions.
+ Excellent written and verbal communication skills.
+ Excellent ability to connect with and effectively build relationships in a cross-functional team to complete project goals.
+ Experience managing complex projects. Proven ability to lead and/or create curricula redevelopment activities.
+ Ability to self-review and meet rigorous quality standards and review, coach, and provide feedback to others.
+ Continuous self-learning and exploring new trends, strategies, and practices in the talent development field.
**What is a Must Have?**
+ Four years of experience in instructional design/technologies, adult learning, or business-related field.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .