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As a Client Relations Specialist, you are responsible for assisting in the day-to-day functions as they relate to IEL customer credit. The primary tasks include setting up new customers, processing credit increases for existing customers and supporting the sales staff with their accounts receivable. This role works directly with 2-3 team members to ensure all broker and customer requests are handled in a professional and timely manner. This position is a member of the Accounting Department and reports to the AR Manager.

• Identify and prioritize incoming broker requests for new customer setup and credit increases
• Accurately enter customer setup information in IEL's transportation management software, TMS
• Analyze customer credit via both internal and external methods such as Experian, Blue Book and Internet Truckstop
• Work with customers to most efficiently invoice and monitor payments
• Communicate with management and broker if a customer is identified as high risk in areas such as credit score, IEL pay history or ships high value cargo
• Monitor past due accounts and help identify problem accounts by contacting broker or customer contact for payment status
• Facilitate the day to day workload in the department that includes new customer setup, credit increases and following up on past due invoices
• Identify areas within the department that require improvement and offer solutions to those challenges
• Handle additional responsibilities as needed

Basic (Required)

• High school degree or GED
• Basic knowledge of Microsoft Office
• Some data entry and customer service experience
• Works well in fast paced team settings
• Able to work on multiple tasks in a time sensitive environment while remaining detail oriented
• Compliance with company procedures and can identify issues for escalation
• Maintains a high standard of work product and professionalism

Preferred

• Associate's Degree or some College
• Commercial credit experience
• Background in lending or debt collection
• General knowledge of transportation or logistics industry and transportation management software

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or call ext. 4.

At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.

TEKsystems is hiring several Customer Support Specialists to work ON SITE for a Logistics client based in Albany, NY. This position would be a permanent hire from Day 1 and would include plenty of upward mobility and growth opportunities. Our client always promotes from within for their advancement opportunities. Qualifications -Customer service background (retail, food service, restaurant, front desk experience encouraged to apply) RECENT graduates are encouraged to apply as well! -Competitive and motivated mindset and a passion or maintaining business relationships -Ability to multi-task - High energy , enthusiastic attitude -Strong communication skills -Team- oriented individual Job Description -Provide customer support via phone and email communication -Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions -Work with sales staff to manage customers' needs on a daily basis -Effectively present solutions tailored to customers' needs -Present a simplified technology solution developing a detailed analysis based on customers' needs and industry trends -Take the lead in coordinating/developing/managing all aspects of customer support Hours Monday- Friday- 9:00am- 6:00pm- 40-hour work week Pay $42,500/year If interested, please apply with your most up to date resume and a recruiter will reach out as soon as possible!Pay and BenefitsThe pay range for this position is $ - /yr.Comprehensive benefits package with medical, dental, vision coverage and a 401(k) programWorkplace TypeThis is a fully onsite position in Albany,NY.Application DeadlineThis position is anticipated to close on Sep 12, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Maxim Healthcare is hiring for a Client Relations Specialist to work with clients, patients and active caregivers to monitor program participants' ability to manage their care, and provide customer service.

Competitive pay & weekly paychecks

Health, dental, vision, and life insurance

401(k) savings plan with company matching

Employee discount program; partnered with hundreds of vendors nationwide

Awards and recognition program

Opportunity for career advancement

Comprehensive training and mentorship program

Maintains the confidentiality of program participants

Completes the consumer admissions/intakes as directed by the management team

Ensures client's hours/services are authorized by the Payor Source and communicated to the client and client directed worker/Direct Service Worker

Manages referrals by maintaining communication with clients and Case Managers throughout the process

Provides timely updates to Case Managers as directed by the Account Manager or Office Operations Leader

Assists the office operations team with time reporting issues and concerns

Performs all procedures in an accurate and timely manner as directed by the management team

Notifies the Operations Leader and Payor Source of any concerns relating to each client including allegations of fraud, misuse of services and/or other relevant issues

Completes quarterly customer service calls

Attends client service planning meetings as instructed by the Account Manager or Operations Leader

Maintains the consumer record

Assists the Field Support Team with contacting employees regarding annual worker requirements

Assists the Field Support team with onboarding their preferred respite providers by making connect calls, and tracking candidates in the funnel

High School degree or equivalent required, some completed college coursework, preferred

Must meet all federal, state, and local requirements

Must be energetic, self-motivated, have excellent time management skills, compassionate and able to adapt in a continuously changing environment

Must be organized, detail oriented, and have exceptional planning and problem-solving skills

Excellent communication skills

Computer proficiency, including Microsoft Office Suite (Word, Excel, Teams)

Proficiency in the English language is required

$21 per hour

Health and Wellness: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Make a difference and join the DCA Team! DCA gives employees more to do than merely make a living. We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. If public service, a great environme Client Relations, Relations, Specialist, Customer Service, Escalations, Business Services

As a Client Relations Specialist, you are the primary liaison to our customers during the follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase. Why do Team Members Like Working for us Client Relations, Relations, Specialist, Hotel, Business Services, Client

Maxim Healthcare is hiring for a Client Relations Specialist to work with clients, patients and active caregivers to monitor program participants’ ability to manage their care, and provide customer service. Why Join Maxim:Competitive pay & weekly paychecksHealth, dental, vision, and life insurance401(k) savings plan with company matchingEmployee discount program; partnered with hundreds of vendors nationwideAwards and recognition programOpportunity for career advancementComprehensive training and mentorship programEssential Duties and Responsibilities:Maintains the confidentiality of program participantsCompletes the consumer admissions/intakes as directed by the management teamEnsures client’s hours/services are authorized by the Payor Source and communicated to the client and client directed worker/Direct Service WorkerManages referrals by maintaining communication with clients and Case Managers throughout the processProvides timely updates to Case Managers as directed by the Account Manager or Office Operations LeaderAssists the office operations team with time reporting issues and concernsPerforms all procedures in an accurate and timely manner as directed by the management teamNotifies the Operations Leader and Payor Source of any concerns relating to each client including allegations of fraud, misuse of services and/or other relevant issuesEOR Program Specific Duties & Responsibilities:Completes quarterly customer service callsAttends client service planning meetings as instructed by the Account Manager or Operations LeaderMaintains the consumer recordAssists the Field Support Team with contacting employees regarding annual worker requirementsAssists the Field Support team with onboarding their preferred respite providers by making connect calls, and tracking candidates in the funnelMinimum Requirements:High School degree or equivalent required, some completed college coursework, preferredMust meet all federal, state, and local requirementsMust be energetic, self-motivated, have excellent time management skills, compassionate and able to adapt in a continuously changing environmentMust be organized, detail oriented, and have exceptional planning and problem-solving skillsExcellent communication skills Computer proficiency, including Microsoft Office Suite (Word, Excel, Teams)Proficiency in the English language is required Wage/Salary Information:$21 per hour Maxim Benefits: Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program *Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.