Manager of Clinical Services - Home Health SE Chicago

60290 Chicago, Illinois Advocate Health Care

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Job Description

***REMOTE DAY SHIFT ROLE, MUST RESIDE IN CHICAGO METRO AREA***



Positions: R

Title : Manager of Clinical Services - Home Health

Organization: Advocate Health Care

Location: Southeast Chicago area : This is a remote role that includes regular joint visits

Work Schedule: Monday – Friday, 8am-5pm with manager on-call rotation

Relocation: Company relocation package provided


WHAT SETS OUR HOME HEALTH TEAM APART

  1. Nationally Recognized System
  2. Mission-Driven, Patient-Centered Care
  3. Strong Benefits & Supportive Culture
  4. Community-Oriented Leadership
  5. Career Growth & Operational Autonomy


ABOUT THE ROLE:

Aurora Health Care is seeking a compassionate and experienced Home Health Manager to lead our home health team in the Green Bay area. You will oversee the delivery of high-quality in-home patient care, manage staff performance and development, ensure compliance with regulatory standards, and collaborate with interdisciplinary teams to enhance patient outcomes. This leadership role requires strong communication, operational management skills, and a passion for community-based care.


Major Responsibilities:

  • Oversees clinical services and operations, reviews and assures excellent patient care is provided. Ensures clinical teams are in full compliance with appropriate local, state, federal, national accreditation body rules and regulations as well as agency policy and procedures are followed. Ensures workflow processes are timely and cost efficient.
  • Monitors results of chart audits and assures that remedial action is taken. Identifies trends in audits and communicates results to the Director.
  • Enforces high patient care standards through regular tracking and monitoring of clinical outcomes. Responsible for meeting established clinical and service quality goals.
  • Assures field supervisory visits are accurately completed according to agency policy and as necessary.
  • Monitors and assures staff productivity according to established targets on a weekly basis. Assures timely correction of charting deficiencies that impact revenue cycle for their areas.
  • Ensures appropriate staffing and assigned case loads, including provisions of multidisciplinary team coverage to meet the needs of our patients. Monitors and assures reliability of clinical assessments; tracks and remedies variances in outcomes and adverse events.
  • Ensures clinical documentation flows through the systems accurately ending in timely billing submission to payers.
  • Develops collaborative and cooperative relationships with internal and external partners, entities and other customers, physicians, as well as community organizations.
  • Assists in projecting and monitoring costs for new and established programs including staffing projections, capital expenditures, and other operational costs. Assists in management contracts for services to assure compliance with budget. Manages expenditures and staffing levels in order to meet budget goals.
  • Identifies business opportunities and community needs, and partakes in developing and implementing strategies to take advantage of these opportunities. Participates in fundraising events and activities.
  • Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
  • Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
  • Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.


Licensure, Registration, and/or Certification Required:

  • Registered Nurse license issued by the state in which team member practices, OR
  • Occupational Therapist license issued by the state of Illinois, OR
  • Physical Therapist license issued by the state of Illinois, OR
  • Speech-Language Pathology license issued by the state of Illinois.


Education Required:

  • Bachelor's Degree in Nursing, OR
  • Bachelor's Degree in Occupational Therapy, OR
  • Bachelor's Degree in Physical Therapy, OR
  • Bachelor's Degree in Speech Pathology.


Experience Required:

  • Typically requires 5 years of experience in in clinical nursing or rehabilitation. Includes 1 year of supervisory experience in managing staff and budgets.


Knowledge, Skills & Abilities Required:

  • Must possess and provide proof of a valid Driver License issued by the state of Illinois or Driver License issued by the state of Illinois, and a registered, functional car with adequate insurance coverage.
  • Must have thorough understanding of home health or hospice regulations, reimbursement and care requirements.
  • Strong verbal and written communication skills.
  • Demonstrates an ability to organize, plan and delegate work effectively an efficiently.
  • Demonstrates an ability to resolve conflict, motivate staff and interact with superiors, peers and subordinates in a direct and professional manner.
  • Demonstrates an ability to solve problems and make independent judgments and decisions based on experience and good judgment.


Physical Requirements and Working Conditions:

  • Generally exposed to a normal office environment.
  • Exposure to hazardous materials or potentially infectious body fluid is possible.
  • Position requires travel so may be exposed to weather and road conditions.
  • Operates all equipment necessary to perform the duties of the job.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.


Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:


Compensation

  • Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate’s job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.

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Patient Care Coordinator

60532 Lisle, Illinois WellBe Senior Medical

Posted 2 days ago

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Job Summary WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES * Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. * Updates and maintains all digital client records and assist in transitioning hard copy records to digital format * Acts as a community resource for the patient * Conduct patient scheduling, registration and eligibility verification * Manage patient medical records as appropriate * Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate * Answer patient non-clinical questions and explains the process * Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. * Ensures all appropriate patient information is in the EMR * Provide positive customer service and treat all patients and staff with respect * Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged * Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings * Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) * Completes next day visit chart prep * Utilize reporting to help providers track, meet and exceed team goal, * Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: * High school graduate or GED License, Certification, Registration * MA Certification-Preferred Required Skills and Abilities: * 2+ years of experience working for a healthcare practice or hospital * EMR documentation experience preferred * High level of professionalism * Strong critical thinking skills * Strong customer centric focus/service skills * Strong computer skills, including Word, Excel, and PowerPoint * Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements: No travel is required Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Drug Screening Requirement:As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Americans with Disabilities Act:WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
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Patient Care Coordinator

60290 Chicago, Illinois Gro HR Consulting

Posted 2 days ago

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Position: Patient Care Coordinator for Optometry office

Location will be at one of the following offices: Hyde Park, IL; Wicker Park, IL; University Village, IL; South Loop, IL; Edgewater, IL

Pay: $18 hourly
Hours: M-F, 8:30-6pm

About us!

Village Eye Car is dedicated to providing patients in Chicago with the finest optometry services, offering excellence and compassion from the moment each patient steps through the door. Our commitment to community, professionalism and personal service drives our core values.

Who we are looking for!

We are seeking an energetic candidate capable of multi-tasking and providing excellent
customer service to all of our patients.

Roles and Responsibilities:

  • Answering the phones
  • Scheduling and confirming appointments
  • Locating and authorizing and verifying insurance benefits
  • Maintain patient communications via phone, text, email, fax, etc.

Qualifications:

  • Bilingual (English/Spanish) preferred
  • Experience preferred but willing to train the right candidate

Benefits of working with us!

  • Health insurance
  • Dental Insurance
  • Paid training
  • PTO
  • 401k
  • Company holidays
  • Employee Discount

Check out our website:

#J-18808-Ljbffr
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Patient Care Representative

60290 Chicago, Illinois PCC Community Wellness Center

Posted 2 days ago

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Job Description

Office Manager

Location: Steinmetz - CHICAGO, IL

Position Type: Full Time

Education Level: High School/GED

Salary Range: $16.60 - $18.60 Hourly

Travel Percentage: Local - Location to Location

Job Shift: Day

Job Category: Health Care

Description

Department: Clinic Administration

Manager Title: Office Manager

FLSA Status: Non-Exempt

Job Summary: Responsible for the operations of the reception area, registering and scheduling of patients, collecting co-pays and money charged for services rendered and handling all patient inquiries.

Essential Duties and Responsibilities:

  • Greets all patients, staff, visitors, and vendors in a professional and welcoming manner
  • Schedules appointments in order to track billing slips to ensure charge capture occurs
  • Prepares for day, reviews Eligibility and Phone report, prepares any new patient charts and/or paperwork at patient presentation
  • Performs registration in clinic setting and via telephone to ensure demographic and insurance information is accurate and complete
  • Obtains copies of insurance cards, drivers license, authorizations, and referrals and scan or enter them into electronic health record
  • Ensures all requirements and fields noted on the Check-In and Check-Out page are satisfied and complete
  • Collects co-payments and outstanding balances at Check-In, and time of service balances and estimated balances at Check-Out according to policy
  • Reviews and complies with Patient Account Notes and Appointment Notes in electronic health record
  • Refers patients to Financial Counselors regarding past due balances, questions and/or resolution that PCRs are unable to answer
  • Processes claim creations in electronic health record at Check-Out
  • Submits appropriate claims for Real Time Adjudication
  • Works Day End Review report and designated Tier-based HOLD Claim Worklist(s) on a daily basis
  • Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment
  • Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary
  • Informs patient of privacy policies and procedures
  • Informs patients of delays in physician schedules, assists with patient comfort while delayed
  • Schedules follow-up appointments, creates appointment ticklers in electronic health record, and works associated Worklists relative to both based on assignment
  • Creates a Time of Service batch and links it to a deposit batch daily
  • Reconciles, balances, and closes each batch/drawer at end of day
  • Turns over batches to the designated resource daily
  • Covers for other staff in reception, including other office locations
  • Processes all releases for medical information ensuring appropriate consents are completed, adhering to PCCs HIPAA and privacy guidelines
  • Drives continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives
  • Maintains a neat and orderly work area
  • Performs other duties as assigned
Qualifications

Experience/Training:

  • High school diploma or equivalent
  • 1 - 2 years EMR experience in medical setting preferred
  • Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.
  • Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel.

Certifications/Licenses:

  • None

Physical Demands:

  • Must be able to remain in a stationary position 50% of the time.
  • Must be able to move around the clinic site 50% of the time.
  • Constantly operates a computer, computer printer, copy machine, and telephone.
  • Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
  • Must be able to transport from one site to another.
  • Must be able to cover other shifts as necessary.

Other Skills:

  • Ability to read and write proficiently using the English language.
  • Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.
  • Follow-through, assume responsibility and use good judgment.
  • Maintain professionalism under stressful situations.
  • Self-motivated and directed with the ability to prioritize and work efficiently under pressure.
  • Ability to understand and follow verbal and written communication.
  • Detail oriented with the ability to work with minimal/no supervision.
  • Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
  • Effective and creative problem solving.
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PATIENT CARE TECH

60153 Maywood, Illinois Trinity Health

Posted 14 days ago

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Job Description

**Employment Type:**
Full time
**Shift:**
12 Hour Day Shift
**Description:**
Performs a variety of direct patient care procedures to assist the unit manager, professional staff and physicians in providing patient care focused on the needs of the patient.
GENERAL PATIENT CARE - Meets the comfort and hygiene needs of the patient.
TECHNICAL CARE - Assists with completion of patient testing and treatment procedures, sets up and primes IV tubing, 12-lead ECG, simple tracheostomy suctioning and care, changes dressings, performs cardiopulmonary resuscitation, obtains wound and throat cultures.
EQUIPMENT - Assists physician and professional staff in equipment supply and set up.
TRANSPORT - Assists with ambulating patients with assistive devices such as crutches and with transfer/transport procedures.
COMMUNICATION - Performs required documentation and communicates in a competent and effective manner to meet patient and/or family needs and regulatory requirements. Maintains strict confidentiality of patient, employee and department information to ensure patient rights.
QUALITY IMPROVEMENT - Utilizes time and resources effectively to promote quality and cost outcomes.
**Position Requirements**
**Minimum Education:**
**Preferred:** High School Diploma plus training acquired through work experience or education
**Minimum Experience:**
**Required:** Less than one year of previous job-related experience
**Preferred:** 1-2 years of previous job-related experience
**Licensure/Certifications:**
**Required:** Certified Nurse Assistant, BLS (Basic Life Support) through AHA
**Other:** Completion of a Nursing Assistant Program with placement on the Illinois Department of Health Nurse Aide Registry or verification of an equal or higher educational level in a clinically focused program. Individuals working as Patient Care Assistants at Loyola University Medical Center prior to 1997 are exempt from the above guidelines and are grandfathered into the Patient Care Tech roles upon successful completion of an in-house orientation and training program for the Patient Care Tech position.
At Loyola, we know you're more than your job. We see you and all of your potential. That's why we invest in our people. Clinical advancement programs, flexible scheduling, tuition reimbursement and day one benefits. at Loyola, what's important to you, is important to us. Join our family.
+ Benefits from Day One
+ Competitive Shift Differentials
+ Career Development
+ Tuition Reimbursement
+ On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
+ Referral Rewards
**Compensation:**
Salary Range: $16.70 - $25.53 per hour
_Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles._
Trinity Health Benefits Summary ( Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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Patient Care Support Manager

Premium Job
60461 Olympia Fields $29 - $32 per hour Frontier Healthcare Systems

Posted 18 days ago

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Job Description

Full time Permanent

A Patient Care Support Manager oversees patient support operations by directing clinical teams, implementing policies, and managing resources to ensure high-quality, efficient patient care. Key responsibilities include staff supervision and training, budget management, process improvement, ensuring compliance with regulations, facilitating communication among departments, and maintaining strong relationships with patients and their families. This role requires strong leadership, communication, and organizational skills to balance administrative efficiency with compassionate patient care in various healthcare settings like hospitals and clinics.

Key Responsibilities

  • Staff Management & Development: Recruit, train, schedule, and supervise clinical staff, providing guidance, feedback, and evaluating performance to foster a supportive and skilled team.
  • Operational Oversight: Ensure smooth day-to-day operations of clinical services, including managing patient scheduling, securing necessary resources, and implementing policies and procedures.

Required Skills & Qualifications

  • Leadership & Communication: Exceptional interpersonal, communication, and leadership skills are essential for managing teams and building relationships with patients and families.
  • Clinical & Administrative Expertise: A blend of clinical understanding and strong administrative skills to balance patient care with operational efficiency.

Company Details

Frontier Healthcare Systems is a Chicago, IL-based company providing home-based primary and palliative care, chronic disease management, and transitional care to patients with complex health needs, focusing on improving quality of life and well-being in the home setting. Their services include compassionate, personalized care, with a team that collaborates with community specialists and social workers to deliver comprehensive, holistic support.
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Patient Care Technician - PCT

60544 Plainfield, Illinois Fresenius Medical Care North America

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+ Plainfield North Clinic address: 24024 W. Riverwalk Ct. Plainfield, IL 60544 + Clinic hours: MWF 4:00am-9:00pm (mainly need 12p-9p) & TThS 4:00am-5:00pm + No previous dialysis experience needed, on the job training is provided! + Rotating days/shifts and every other Saturday rotation **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE: + Responsible for driving the FMS culture through values and customer service standards. + Accountable for outstanding customer service to all external and internal customers. + Develops and maintains effective relationships through effective and timely communication. + Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. + Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor. + Evaluate vascular access for patency and report any unusual findings to nurse supervisor. + Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor. + Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor. + Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor. + Perform administration of Heparin as delegated or as allowed by state law. + Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). + Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor. + Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. + Discontinue dialysis treatment according to established procedures, + Evaluate patient prior to termination of venous access - standing & sitting blood pressure. + Obtain Hemostasis and apply appropriate dressings. + Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor. + Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification. + Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed. + Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits (NVL) 160. + Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification. + Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. + Report any significant information and/or change in patient condition directly to the nurse supervisor. + Observe patient, and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor. + Perform and document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor. + Obtain all prescribed laboratory testing and prepare specimens for collection. MAINTENANCE/TECHNICAL: + Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. + Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. + Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate. + Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). + Initiate Solution Delivery System (SDS) system. + Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. + Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. CLERICAL & ADMINISTRATIVE: + Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. + Enters all treatment data into the designated clinical application accurately and in a timely manner. + Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate. + Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. + Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination. + Collect, label, appropriately prepare and store lab samples according required laboratory specifications. + Ensure collection of lab specimens by appropriate lab courier. OTHER: + Perform additional duties as assigned. **ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):** Assisting the HT RN: + May assist HT RN on Home Visit as directed + Reinforces PD / HHD education under supervision of qualified HT RN + Schedules and contacts patients regarding appointments + Weigh patient and obtain vital signs + Collect treatment records and review for completion. Notify RN of incomplete / missing records. + Cleaning and prepping treatment room; prep charts + Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations) + Clerical duties as assigned (faxing, mailing to physician offices etc.) + Obtain home hemo water sampling as directed by the HT RN + Set-up of the home hemo machine and PD Cycler. + Assist with exit site care when directed by HT RN. + Warm dialysate solution when directed by the HT RN + Draw dialysate solution for testing as directed by the HT RN + Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review) + Assembles/breaks down charts/thins charts + Maintains logs as directed and applicable + Inventory of Home Program + Maintains par levels of home department supplies + Files home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND WORKING CONDITIONS:** The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. **EDUCATION** + Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline. + All appropriate state licensure, education and training (if any) required. **EXPERIENCE AND REQUIRED SKILLS** + Previous patient care experience in a hospital setting or related facility preferred. + Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification. "The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $17 - $27 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity** **Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.** **EOE, disability/veterans**
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Dialysis Patient Care Technician

60490 Bolingbrook, Illinois US Renal Care

Posted 2 days ago

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How you will change lives As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure. What you'll be doing Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders. Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed. Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings. What we're looking for * High school graduate or equivalent. * Desire to work in healthcare and care for patients. * Previous healthcare experience in dialysis, phlebotomy, or as a CNA is a plus. * Must be comfortable mixing acids and bicarbonate according to protocol. * Ability to distinguish all primary colors. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO Other requirements * Successful completion of USRC training program approved by the Medical Director, including demonstrated competency; this includes successful completion of USRC training course in the theory and practice of hemodialysis within 8 weeks of hire. * CPR certification required within 90 days of hire or as required by the state. * Patient Care Technician certification must be obtained through a state certification program or national commercially available certification program within 18 months of hire date and maintained in good standing thereafter. Specific state requirements may be applicable and required. Are you ready to make a difference? We're here to change the lives of people with kidney disease and shape the future of kidney care. We still have much work ahead. If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at U.S. Renal Care! Are you with US? Apply today!
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Patient Care Technician - PCT

60714 Niles, Illinois Fresenius Medical Care North America

Posted 2 days ago

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Training Provided! Must be flexible with schedule Variable schedule Monday-Saturday (40 hours per week) Clinic hours: MWF 4am-9pm & Tues, Thursday, Saturday 4am-4pm Clinic address: 9371 N. Milwaukee Ave Niles, IL 60714 **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE: + Responsible for driving the FMS culture through values and customer service standards. + Accountable for outstanding customer service to all external and internal customers. + Develops and maintains effective relationships through effective and timely communication. + Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. + Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor. + Evaluate vascular access for patency and report any unusual findings to nurse supervisor. + Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor. + Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor. + Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor. + Perform administration of Heparin as delegated or as allowed by state law. + Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). + Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor. + Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. + Discontinue dialysis treatment according to established procedures, + Evaluate patient prior to termination of venous access - standing & sitting blood pressure. + Obtain Hemostasis and apply appropriate dressings. + Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor. + Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification. + Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed. + Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits (NVL) 160. + Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification. + Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. + Report any significant information and/or change in patient condition directly to the nurse supervisor. + Observe patient, and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor. + Perform and document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor. + Obtain all prescribed laboratory testing and prepare specimens for collection. MAINTENANCE/TECHNICAL: + Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. + Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. + Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate. + Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). + Initiate Solution Delivery System (SDS) system. + Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. + Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. CLERICAL & ADMINISTRATIVE: + Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. + Enters all treatment data into the designated clinical application accurately and in a timely manner. + Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate. + Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. + Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination. + Collect, label, appropriately prepare and store lab samples according required laboratory specifications. + Ensure collection of lab specimens by appropriate lab courier. OTHER: + Perform additional duties as assigned. **ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):** Assisting the HT RN: + May assist HT RN on Home Visit as directed + Reinforces PD / HHD education under supervision of qualified HT RN + Schedules and contacts patients regarding appointments + Weigh patient and obtain vital signs + Collect treatment records and review for completion. Notify RN of incomplete / missing records. + Cleaning and prepping treatment room; prep charts + Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations) + Clerical duties as assigned (faxing, mailing to physician offices etc.) + Obtain home hemo water sampling as directed by the HT RN + Set-up of the home hemo machine and PD Cycler. + Assist with exit site care when directed by HT RN. + Warm dialysate solution when directed by the HT RN + Draw dialysate solution for testing as directed by the HT RN + Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review) + Assembles/breaks down charts/thins charts + Maintains logs as directed and applicable + Inventory of Home Program + Maintains par levels of home department supplies + Files home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND WORKING CONDITIONS:** The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. **EDUCATION** + Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline. + All appropriate state licensure, education and training (if any) required. **EXPERIENCE AND REQUIRED SKILLS** + Previous patient care experience in a hospital setting or related facility preferred. + Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $17 - $27 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity** **Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.** **EOE, disability/veterans**
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Patient Care Technician - PCT

60451 New Lenox, Illinois Fresenius Medical Care

Posted 2 days ago

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PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Related Education: * Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Treatment: * Welcome assigned patients and inquire as to their wellbeing since their last treatment. * Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law. * Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment * Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). * Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. * Monitor patients' response to dialysis therapy. * Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. * Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure * Obtain Hemostasis and apply appropriate dressings. * Evaluate the patient prior to discharge. * Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification * Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed. * Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160. * Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification * Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. * Report any significant information and/or change in patient condition directly to the registered nurse or supervisor. * Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor. * Perform and document any intervention for unusual patient status and document patients' response to intervention. * Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor. * Obtain all prescribed laboratory testing and prepare specimens for collection. * Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. * Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. * Monitors patients performing self-care under the supervision of RN. Staff Related * Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse. Education/Communication: * Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices * Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. * Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. * Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). * Initiate Solution Delivery System (SDS) system. RECORD KEEPING: * Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. * Enters all treatment data into the designated clinical application in an accurate and timely manner. * Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff. * Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. * Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination. * Collect, label, appropriately prepare and store lab samples according required laboratory specifications. * Ensure collection of lab specimens by appropriate lab courier. INFECTION CONTROL: * Assists in collecting information for infection control audits. * Supports staff and patient Adherence to infection control practices. * Follows infection control Policies and Procedures * Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law. TRANSITIONAL CARE UNIT: * Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care * Reinforces all education and care related matters as it relates to the new patient as allowed by state law * Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan. * Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them. * Sets and preforms a treatment on all machines used in the transitional care unit. * Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up. * Assists with coordination of transition to patient's modality choice. * Assists with supply ordering and inventory for TCU PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. * Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials * The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. EDUCATION AND LICENSES: * High School diploma or G.E.D. required. * Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline. * All appropriate state licensure, education, and training (if any) required. * Demonstrated commitment to organization culture, values, and customer service standards EXPERIENCE AND REQUIRED SKILLS: * Previous patient care experience in a hospital setting or a related facility preferred. * Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $17.00 - $27.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. * New Lenox clinic hours: MWF 4am-8:30pm, TThS 4am-4:30pm * Rotating days/rotating shifts * No previous dialysis experience needed, on the job training is provided!
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