21 Advocate Lutheran General Hospital jobs in Park Ridge

TouchPoint
+ We are hiring immediately for full time **PATIENT SERVICES LEAD** positions.
+ **Address** : St Mary's of Nazareth - 2233 West Division Street, Chicago, IL 60622. _Note: online applications accepted_ _only_ _._
+ **Schedule** : Full time schedule; flexible. Days and hours may vary; some weekends are included. More details upon interview.
+ **Requirement** : Previous customer service experience is preferred, but not required.
+ **Pay Range:** $19.00 per hour to $19.50 per hour.
**We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to 75000 and **search requisition ID** **number ** .
_The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:_ _ serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!
We asked some of our associates why they love working for Touchpoint. Click here ( to see what they said!
We're TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn't just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.
This is the kind of work that takes a big heart for service and for supporting Ascension's mission to improve the health of the poor and vulnerable. We're serious about the role we play in healing - and just as passionate about having fun, supporting each other and serving our communities.
Maybe you have a passion for people and an obsession with service. Or maybe you're looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?
**Job Summary**
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients' special requests and nutritional needs.
**Essential Duties and Responsibilities:**
+ Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
+ Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
+ Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
+ Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
+ Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
+ Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
+ Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
+ Complies with regulatory agency standards, including federal, state and JCAHO.
+ Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
+ Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
+ Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
+ Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
+ Performs other duties as assigned.
**Qualifications:**
+ Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
+ Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
+ The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
**Associates at Touchpoint are offered many fantastic benefits.**
Both full-time and part-time positions offer the following benefits to associates:
+ Retirement Plan
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
+ Medical
+ Dental
+ Vision
+ Life Insurance/AD
+ Disability Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ click here ( _for paid time off benefits information._
**About Compass Group: Achieving leadership in the foodservice industry**
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
The Patient Services Strategy Franchise Director, Immunology- Rheumatology plays a key role in the development of AbbVie Patient Services patient support strategies across the Immunology-Rheumatology portfolio for current and future pipeline products. This position is ideal for someone who enjoys identifying potential opportunities to create exceptional patient treatment plan experiences. This person will be responsible for directing the strategy for above-brand, franchise programs, partnering with leaders within the Patient Services organization and cross-functional leaders supporting the business unit/therapeutic area portfolio(s). Additionally, this position will work closely with the Patient Services and Business Unit/Therapeutic Area leadership teams in supporting the annual financial and long-range planning process for franchise patient support programs.
Responsibilities:
+ Owns all aspects of the development and execution of patient support programs and required resources for the same for the Immunology-Rheumatology franchise; defines strategy, care model performance and associated KPIs
+ Leads integrated Patient Services team in the development of US Patient Services Solution Strategies for Immunology-Rheumatology brands and serves as the team leader for integrated Patient Services care model team meetings to deep dive program effectiveness to identify ways to improve the patient experience and achieve better outcomes
+ Drives patient support strategy, overseeing AbbVie investment and allocation to create effective patient access to Immunology-Rheumatology therapies and enable adherence to therapeutic solutions
+ Responsible for supporting brand strategic imperatives through designing and optimizing fit-for-purpose patient support program ecosystems
+ Establish commercial priorities with Integrated Brand Team (IBT) and liaise with executive management and internal business partners to communicate the business impact of patient support programs
+ Direct interface between the other Patient Services teams and brand partners ensuring programs meet patient/provider needs
+ Promotes accountability for performance across functions, including providing periodic updates to senior leadership on program performance
+ Tracks brand needs, economics, strategies, timelines, and priorities while staying abreast of franchise and patient trends
+ Responsible for the development and execution of the patient care model and supporting care model resources to ensure optimal patient outcomes and care model performance for assigned franchise
+ Accountable for the delivery of patient care model performance, driving cross-functional coordination and resource prioritization across APS to ensure effective care model delivery and support across all brands within the assigned franchise.
+ Ensure effective financial planning, resourcing, and prioritization of franchise initiatives with fiscal responsibility and strong budgetary protocols.
+ Own escalation and decision-making for delivery risks, misalignment, or resourcing conflicts, acting as the accountable leader for franchise performance
+ Experience with stakeholder and people management; extensive executive presence
Qualifications
- Bachelor's degree or equivalent; advanced degree (MBA, MPH, etc.) preferred
- 12+ years of experience in healthcare
- 12+ years of experience working at a pharmaceutical company in roles involving strategy and execution
- Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to franchise-specific strategies
- Extensive cross-functional leadership and stakeholder management experience
- Depth in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale
- Operational track record as a brand/portfolio leader with sophisticated understanding of business strategy, cross-functional stakeholder leadership and project management with a track record of commercial success.
- Significant experience and understanding of commercial and business unit/therapeutic area(s) strategic priorities and managing multiple business cycles (expansion, stabilization, stagnation, etc.). Basic knowledge of all functions (strategy, marketing, access & reimbursement, strategic APS operations, patient engagement, quality & compliance, etc.) and how to optimally leverage.
- Experience navigating in a heavily matrixed business environment, and building influential relationships broadly with a diverse set of stakeholders and key decision makers, internally and externally
-Catalyst for change: can anticipate and identify changes in the landscape of the patient access and care model ecosphere and pivots as needed to effectively articulate, communicate and implement strategic changes to provide effective solutions for patients and the business
- Demonstrates strength leading in and through complexity; simplifies most complex topics so others can follow; ability to prioritize and develop actionable strategies; agile, resilient, and determined; comfortable with ambiguity, and possesses the courage to move forward despite imperfect information.
- Strong financial acumen; effective translator of business initiatives to, and from, economic and financial indicators.
- Balances strategic orientation and input with tactical and operational activities; acts as a sounding board and thought partner to various stakeholders. Adept at making trade-off decisions and able to resolve disputes with stakeholders over competing interests and goals; seeks and finds the win-win and/or makes the tough call.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
+ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
+ This job is eligible to participate in our short-term incentive programs.
+ This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
$177,000 - $336,000

**Job Description**
The Food Service/Patient Services (Host) Workers responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services
The Food Service Worker (Retail) will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices.
**JOB TYPE: Full-Time and Part-Time** (Patient Services and Retail)
**Shift:** Multiple Shifts Available. (Must be available to work rotating weekends and holidays)
**LOCATION:** Highland Park Hospital, in Highland Park, IL
**JOB ID: **
**COMPENSATION:** The hourly rate for this position is **$** 17.25 to **$** 17.25. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
**BENEFITS:** Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation ( . ?
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
**Job Responsibilities**
+ Prepare quality food and baked goods according to a planned menu
+ Prepare a daily report that verifies transactions
+ Understand what is inclusive of a meal
+ Ensure storage of food in an accurate and sanitary manner
+ Serve food according to meal schedules, department policies and procedures
+ Use and care of kitchen equipment, especially knives
+ Timely preparation of a variety of food items, beverages, and
+ Add garnishments to ensure customer happiness and eye appeal
+ Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
+ Adhere to all food safety regulations for sanitation, food handling, and storage
+ Adhere to the uniform policy
+ Connect with the Manager daily to understand and accurately prepare menu for the day
+ Supervise the food temperature requirements
+ Maintain a clean and organized work and storage area
+ Scrub and polish counters, clean and sanitize steam tables, and other equipment
+ Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, moping, ware washing
+ Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion
+ Perform other duties as assigned including other areas in the kitchen
+ This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
+ Food Service Certificate as needed
+ Sufficient education or training to read, write, and follow verbal and written instructions
+ Be able to work quickly and concisely under pressure
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .