83,558 Aftermarket Sales jobs in the United States

Aftermarket Sales Representative
Location:
Vandalia, OH, US, 45377
**Company Description:**
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Duties**
+ This business-to-business sales position is responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales.
+ Pursue new business and develop key existing accounts in an assigned territory.
+ Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
+ Develop sales strategies, proposals, and forecasts.
+ Develop and conduct product demonstrations and sales presentations.
+ Prepare quotations, cost reports, performance reports and customer correspondence.
+ Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
+ Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
+ Discuss sales activities with management.
**Minimum Qualifications**
+ Less than 2 years related experience.
+ High School diploma or equivalency.
**Preferred Qualifications**
+ Good communication, interpersonal, organizational, and computer skills.
+ Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
+ Ability and willingness to work outside normal business hours to prepare for sales activities.
+ Possess several years of successful sales experience; business to business (B2B) experience; problem solving capabilities; strong sense of urgency, responsibility, and self -motivation; and the ability to work in a team environment.
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities

**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you looking for field experience working with Cat dealers, but desire flexibility and reasonable travel? The Americas Central Division is looking for an **Aftermarket Sales Representative** covering three Cat dealers based out of NC. This Sales Representative will be responsible for delivering Construction Industries (CI) services growth and transforming how we meet customer needs. You will join a high performing, diverse team of seven ASRs in the Central Division, rich in a culture of customer-oriented solutions, collaboration, and accountability.
**Role Summary:** Responsible for attaining total parts sales business plan in assigned territory of three dealers while leading the transformation of a customer-oriented sales & marketing culture. Accountable for delivering aftermarket growth for parts and services aligned with the Construction Industries Services Division (CISD) strategy.
**What You'll Do (Job Duties)**
+ Achieve annual business plan including Construction Industry sales, Customer Value Agreement (CVA) 4+ (machine age) growth, Top 14 rebuild growth, and prioritized service events (PSEs) for the assigned territory.
+ Partner with dealer's parts and service sales management, sales reps, product specialists, and marketing management to influence sales execution.
+ Drive adoption of sales funnel management with dealer leadership and sales representatives to improve sales performance and achieve sales targets.
+ Drive dealer and customer adoption of customer-facing digital platforms including Cat Central and parts.cat.com.
+ Regularly visit customers to understand unmet customer needs and attain customer insights. Communicate the Voice of Customer and Voice of Dealer to Sales Support teams and Services Development, product groups and/or other internal stakeholders.
+ Deliver profitable growth leveraging the Four Disciplines of Execution ("4DX") methodology.
+ Optimize parts sales variance utilization within budget to drive incremental business.
+ Manage travel & entertainment budget.
**How You'll be Successful (Core Skills)**
+ **Customer focus** to understand customer values and leverage in business decisions and creating customer solutions. Solution-oriented attitude, persistence and resilience, and customer-back mindset.
+ **Decision making & critical thinking** to identify, obtain and organize data and ideas and drive behavior. Ability to accurately analyze situations and reach productive decisions based on informed judgement.
+ **Effective communications** and interpersonal skills, demonstrating both empathy and assertiveness when communicating a need or defending a position. Deliver quality presentations and strategies to dealers.
+ **Relationship management** to establish and maintain healthy working relationships with dealers and peers and build strong relationships within Caterpillar matrix organization to influence results for assigned dealer territories.
**Top Candidates Will Also Have:**
+ Prior experience in a dealer-facing field assignment
+ Proven organization skills to self-manage time and prioritize responsibilities
+ Experience in aftermarket and services business. Knowledge of construction industry trends, directions, major issues; ability to apply industry knowledge appropriately to diverse situations.
+ Ability to engage with all levels of an organization (individual contributor through management) to motivate, influence change, and execute with ambiguity.
+ Bachelor's degree
**Territory and Location Details**
+ **Travel: 30%+**
+ This role will be located in the U.S. CISD hub: Cary, NC
+ Caterpillar requires 5 days per week of onsite work (M-F)
+ Domestic relocation assistance to Cary, NC area is available for this position
**Summary Pay Range:**
$110,520.00 - $165,840.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
August 14, 2025 - August 25, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .

Aftermarket Sales Representative
Location:
Cincinnati, OH, US, 45241
**Company Description:**
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Duties**
+ This business-to-business sales position is responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales.
+ Pursue new business and develop key existing accounts in an assigned territory.
+ Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
+ Develop sales strategies, proposals, and forecasts.
+ Develop and conduct product demonstrations and sales presentations.
+ Prepare quotations, cost reports, performance reports and customer correspondence.
+ Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
+ Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
+ Discuss sales activities with management.
**Minimum Qualifications**
+ Less than 2 years related experience.
+ High School diploma or equivalency.
**Preferred Qualifications**
+ Good communication, interpersonal, organizational, and computer skills.
+ Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
+ Ability and willingness to work outside normal business hours to prepare for sales activities.
+ Possess several years of successful sales experience; business to business (B2B) experience; problem solving capabilities; strong sense of urgency, responsibility, and self -motivation; and the ability to work in a team environment.
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Molecular Devices, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team-rooted in collaboration, authenticity, and innovation-you'll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.
Learn about the Danaher Business System ( which makes everything possible.
The Aftermarket Sales Manager is responsible for managing the team to achieve growth and booking targets for North American service plan sales. This team's sales in 2023 exceeded $38 million in total bookings.
This position reports to the VP of Sales and Product Development and is part of the Sales team in San Jose, CA. It will be an on-site role.
In this role, you will have the opportunity to:
+ Forecast and manage monthly and quarterly aftermarket sales bookings and revenue for the team.
+ Work closely with Regional Sales and Service Managers, Finance, DBSLO, and Marketing to identify new aftermarket sales programs and improve customer satisfaction with aftermarket sales.
+ Develop go-to-market action plans through growth room and other DBS activities to specify competitive advantage to customers through service offerings and pricing structures and create a strategy for value selling to customers.
+ Continuously implement and improve standard work for the aftermarket sales team, develop KPIs, sales objectives, targets, and tracking tools for business growth.
+ Acquire and develop talent and adapt workforce competencies to meet evolving business needs while effectively managing change.
+ Develop talent and team to be problem-solvers.
The essential requirements of the job include:
+ Bachelor's Degree in business, marketing, life sciences, or related field.
+ 5 plus years of experience in sales or marketing and a minimum of 3 years of experience in leading and/or managing teams, preferably in the life science industry.
+ Experience selling to researchers and companies that perform Biologics research and production.
+ Experience working with Salesforce.com or similar CRM as well as MS Office (Word, Excel)
+ Negotiation, presentation, and communication skills with a proven track record in achieving results, goals, and job metrics and who embrace and thrive on challenges.
+ Professional, self-starter, organized and driven individual.
+ Demonstrated success in managing multiple activities/projects, priorities, and people in a fast-paced, high-growth, results-driven environment
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
The base salary range for this role is $140,000-180,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here ( .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1- or .

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**The Role:**
Xylem is hiring an Aftermarket Sales Engineer-Custom Pumps. The position will be part of a passionate team that strives to provide consistent legendary customer service and to support overall company goals in relation to optimizing our commercial team, acting as One Company, and driving revenue and profitability. The Aftermarket Sales Engineer position will combine advanced technical knowledge and solution selling with strong interpersonal and communication skills in collaborating with external customers and interdepartmentally within Xylem.
**Essential Duties/Principal Responsibilities:**
+ Develop technical depth and understanding of Xylem product and application knowledge.
+ Business development, penetrating and developing strong relationships at both existing and new customers.
+ Working with Engineers, Contractors, and End Users to provide superior technical support while ensuring that Xylem maintains a competitive advantage in specifications and through relationships.
+ Provide Aftermarket Solutions including engineered repairs and product upgrades, product retrofits, parts, and field service to solve unique customer pain points and ensure reliable performance of equipment.
+ Forming and implementing sales strategy to reach targets for orders and sales, and grow business while maximizing profit margins.
+ Support to Xylem Regional Sales Managers, Equipment Owners, and/or other external customers by providing pre through post‐sales technical and commercial support.
+ Respond timely to internal and external customer inquiries (technical requests, order status/updates, product availability, pricing, etc.) and/or resolve customer issues and other requests for information and/or proactively notify customers about order status and other changes.
+ Daily utilization of Customer Relationship Management (CRM), quotation and Enterprise Resource Planning (ERP) tools to input new data and maintain existing data to current status to support internal and external customer interactions and needs.
+ Lead or participate in special projects to create best practices, improve processes, and create training tools or to support Xylem initiatives as determined and conduct related presentations or training sessions.
+ Create legendary customer service experiences for internal and external customers.
+ Participation in Xylem Watermark volunteer activities
**Additional Responsibilities:**
+ Fulfill light project coordination for equipment upgrades and refurbishments including a full range of support from oversight of schedule and communication with all related Xylem departments and external customer and may include update of technical manuals, order execution and follow‐up based on quotation, sales agreements, contract specifications.
+ Participate in engineering calls, jobsite startups & troubleshooting, and external customer product education as needed.
+ Handling in overflow from other sales support positions as necessary, including but not limited to tasks such as technical support, quotations, project technical manuals, and order fulfillment.
**Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:**
+ Bachelor's degree in Engineering required
+ 1‐3 years of experience with pump repairs.
+ Sales or customer facing experience.
+ Demonstrated understanding of mechanical, electrical, and controls equipment and engineering fundamentals. Complex blueprint reading.
+ Multi Project Management
+ Proficient in Microsoft Office
+ Excellent collaborative and communication skills (written & oral)
+ Excellent attention to detail, organizational skills & task management
+ Legendary customer service skills
+ Six Sigma Green Belt candidate interest
**Preferred Qualifications:**
+ Experience in Electrical and Controls technology including various PLC and HMI hardware platforms andcommunication protocols
+ Proficient in Adobe Pro
+ Familiarity with product and service selection tools
+ An in‐depth understanding of CRM, quotation and ERP order entry tools and the ability to navigate thesystems effectively and efficiently
+ Passionate about water and the environment
The estimated salary range for this position is $85,000-$100,000 plus bonus.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-DH1
#remote#sales#pumps
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Aftermarket Sales Manager
Location:
La Verne, CA, US, 91750
**Company Description:**
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Duties**
+ Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
+ Develop sales strategies and conduct sales meetings. Coordinate activities among other managers ensuring proper communication. Review and approve sales-related functions as required.
+ Work to increase customer satisfaction and retention. Maintain direct contact with current and prospective Branch and National Accounts customers.
+ Recruit, select, train, develop, and counsel direct reports.
+ Review accounts receivables and vendor invoicing. Recommend payment terms and write-offs.
**Minimum Qualifications**
+ 5-7 years related experience
+ High school diploma required.
+ Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
**Preferred Qualifications**
+ Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
+ Three to five years product, service, or parts sales experience. Material handling industry experience preferred.
+ Good communication, interpersonal, organizational and computer skills.
+ Completion of background check, drug screen, and physical required.
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
+ Competitive Wages. The anticipated starting pay range for the position is $2,000.00 to $,200.00, but is commensurate with skills and related experience,Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,Health Savings Accounts and Flexible Spending Accounts,401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,Paid Parental Leave9 Paid Holidays,Paid Vacation accrued at a rate based on length of service and position,Paid Sick Leave,Birthday Pay for Non-Exempt employees,Tuition Reimbursement up to 5,250 per calendar year,and much more.
EOE Veterans/Disabilities
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including California AB-1008 "Ban the Box", San Francisco's Fair Chance Ordinance and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Aftermarket Sales Representative solicit parts and service business from accounts through personal and phone contacts. The representative will develop new accounts, recover lost accounts, and manage established accounts.
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
+ Successfully learn and sell all Aftermarket products and offerings, to include but not limited to, Parts, Service, Contract Maintenance, technology innovation products, and Rush's RushCare offerings (Service Connect and PartsConnect).
+ Competence in systematic selling, which includes pre-call planning, investigating sales opportunities, offering Rush specific solutions, and closing business sales.
+ Call on National Accounts through various mediums, partnering closely with Rush Aftermarket National Accounts Sales Manager (RSM) to promote account programs and process.
+ Sell multiple Parts product categories and specific Service repair types.
+ Promote and sell "All Makes" Parts and Service, beyond proprietary brands.
+ Promote and sell Rush and OE special market programs.
+ Develop, implement, and maintain comprehensive account specific growth strategies for all products offered.
+ Participate in company, market, or vendor driven sales blitzes, trade shows and annual job specific employee and customer events, to include periodic training and development off site.
Basic Qualifications:
+ High school diploma or general education degree (GED). Prefer Bachelors' degree from an accredited university or college.
+ Experienced in business to business sales, or within our industry preferred.
+ Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier.
+ Gain literacy and competency of Microsoft Dynamics 360 (CRM) to pre-call plan, document sales strategy, manage all accounts sales activity.
+ Capable of managing an assigned Book of Business (BOB), which will include 40-50 accounts.
Benefits:
+ We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $65,000.00/Yr.
Maximum Pay Rate
USD $85,000.00/Yr.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**The Role:**
Xylem is hiring an Aftermarket Sales Engineer-Custom Pumps. The position will be part of a passionate team that strives to provide consistent legendary customer service and to support overall company goals in relation to optimizing our commercial team, acting as One Company, and driving revenue and profitability. The Aftermarket Sales Engineer position will combine advanced technical knowledge and solution selling with strong interpersonal and communication skills in collaborating with external customers and interdepartmentally within Xylem.
**Essential Duties/Principal Responsibilities:**
+ Develop technical depth and understanding of Xylem product and application knowledge.
+ Business development, penetrating and developing strong relationships at both existing and new customers.
+ Working with Engineers, Contractors, and End Users to provide superior technical support while ensuring that Xylem maintains a competitive advantage in specifications and through relationships.
+ Provide Aftermarket Solutions including engineered repairs and product upgrades, product retrofits, parts, and field service to solve unique customer pain points and ensure reliable performance of equipment.
+ Forming and implementing sales strategy to reach targets for orders and sales, and grow business while maximizing profit margins.
+ Support to Xylem Regional Sales Managers, Equipment Owners, and/or other external customers by providing pre through post‐sales technical and commercial support.
+ Respond timely to internal and external customer inquiries (technical requests, order status/updates, product availability, pricing, etc.) and/or resolve customer issues and other requests for information and/or proactively notify customers about order status and other changes.
+ Daily utilization of Customer Relationship Management (CRM), quotation and Enterprise Resource Planning (ERP) tools to input new data and maintain existing data to current status to support internal and external customer interactions and needs.
+ Lead or participate in special projects to create best practices, improve processes, and create training tools or to support Xylem initiatives as determined and conduct related presentations or training sessions.
+ Create legendary customer service experiences for internal and external customers.
+ Participation in Xylem Watermark volunteer activities
**Additional Responsibilities:**
+ Fulfill light project coordination for equipment upgrades and refurbishments including a full range of support from oversight of schedule and communication with all related Xylem departments and external customer and may include update of technical manuals, order execution and follow‐up based on quotation, sales agreements, contract specifications.
+ Participate in engineering calls, jobsite startups & troubleshooting, and external customer product education as needed.
+ Handling in overflow from other sales support positions as necessary, including but not limited to tasks such as technical support, quotations, project technical manuals, and order fulfillment.
**Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:**
+ Bachelor's degree in Engineering required
+ 1‐3 years of experience with pump repairs.
+ Sales or customer facing experience.
+ Demonstrated understanding of mechanical, electrical, and controls equipment and engineering fundamentals. Complex blueprint reading.
+ Multi Project Management
+ Proficient in Microsoft Office
+ Excellent collaborative and communication skills (written & oral)
+ Excellent attention to detail, organizational skills & task management
+ Legendary customer service skills
+ Six Sigma Green Belt candidate interest
**Preferred Qualifications:**
+ Experience in Electrical and Controls technology including various PLC and HMI hardware platforms andcommunication protocols
+ Proficient in Adobe Pro
+ Familiarity with product and service selection tools
+ An in‐depth understanding of CRM, quotation and ERP order entry tools and the ability to navigate thesystems effectively and efficiently
+ Passionate about water and the environment
The estimated salary range for this position is $85,000-$100,000 plus bonus.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-DH1
#remote#sales#pumps
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Aftermarket Sales Manager
Location:
Plainfield, IN, US, 46168
**Company Description:**
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Duties**
+ Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
+ Develop sales strategies and conduct sales meetings. Coordinate activities among other managers ensuring proper communication. Review and approve sales-related functions as required.
+ Work to increase customer satisfaction and retention. Maintain direct contact with current and prospective Branch and National Accounts customers.
+ Recruit, select, train, develop, and counsel direct reports.
+ Review accounts receivables and vendor invoicing. Recommend payment terms and write-offs.
**Minimum Qualifications**
+ 5-7 years related experience
+ High school diploma required.
+ Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
**Preferred Qualifications**
+ Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
+ Three to five years product, service, or parts sales experience. Material handling industry experience preferred.
+ Good communication, interpersonal, organizational and computer skills.
+ Completion of background check, drug screen, and physical required.
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities