12,216 Agile Analyst jobs in the United States
Senior Business Analyst -Agile Product Owner/ Business Analyst
Posted 12 days ago
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Job Description
- Support Agile Systems Development Life cycle: Requirement Definition, Analysis, Design, development, testing and post-production maintenance.
- Provide business systems analysis and process redesign expertise, interacting with business internal and external users to clearly define and document requirements.
- Experience managing agile requirements, prioritizing requirements, and scoping for sprints.
- Experienced in using JIRA, Confluence and SharePoint.
- Monitor systems operation; review daily reports including but not limited to tickets, error reports; track, research and resolve reported issues.
- Gather requirements by facilitating JAD sessions, analyzing system workflows and processes.
- Evaluate information from multiple sources and prioritize user requirements using MOSCOW and other techniques.
- Understand systemic data requirements as they relate to enhancing/changing the business process or system.
- Participate and/or coordinate required testing/validation of system enhancements and fixes, creating and/or executing the test cases including problem determination and resolution.
- Use database querying tools (e.g. TOAD) to run queries for data validation and meet agency's reporting needs. Working knowledge of SQL.
- Provides status updates to business leads/stakeholders and attains timely requirement approvals on documentation
- Prepares all system documentation, including but not limited to business analysis summary, research, presentations, requirements and detailed design documents.
- Monitors System Requests, Change Orders and Information Requests to ensure adequate priority is assigned and are addressed timely.
- Facilitates project meetings and promptly creates/disseminates project summary/meeting notes and status.
- Reviews changes in State and Federal regulations to determine the impact on existing systems and recommends system modifications to accommodate these changes.
- Reviews database structure to ensure the design supports the application.
- Prepares data flow diagrams by analyzing the business needs of end users to determine the flow of data within the organization.
- Function as a mentor for one or more junior staff in areas of expertise, such as: extensive knowledge of the Department's business operations and eligibility systems
- Qualifications:
6+ years of Agile product owner/ business analysis experience.
Proven skill and effectiveness in requirements gathering, definition, business planning, data analysis, process analysis, business and functional requirements analysis, system design, testing implementation and change management.
Skill and experience working on Agile projects.
Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions.
Demonstrated experience solving business and technical issues while supporting colleagues in a coaching and mentoring capacity.
bility to adapt to evolving business processes and operations.
CSPO/CBAP etc. certifications preferred.
basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans
Agile QA Analyst
Posted 3 days ago
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Job Description
Contract
Role Description:
• Reviews and understands the Test Team work plan.
• Assists in managing and directing Test Team processes.
• Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Test and/or Application Teams.
• Develops contingency plans as necessary.
• Researches problems before approaching the Team Lead or Test Team Lead for assistance.
• Assists or guides Testers as needed.
• Develops understanding of system business requirements supported by the Test team
• Assists Application Teams to plan and execute component and assembly tests.
• Participates in assembly or product test execution as required.
• Defines product test plans and criteria for acceptance.
• Develops, updates, and maintains testing standards and procedures.
• Resolves testing process questions / issues.
• Assists in the planning, creation, and control of the test environments.
• Conducts inspections; resolve issues.
• Coordinates and executes assembly or product tests with the Test Team, Application Team and the Program Manager.
• Assists Team Lead or Test Team Lead in monitoring estimated-time-to-complete
• (ETC) and actuals for assigned tasks.
• Works with Test Team members to enhance their testing skills and build technical and Updates and tests release installation procedures.
• Generally aware of new developments in industry and processes and ability to apply to work as appropriate.
• Determines time estimates and schedule for work efforts.
• Defines and utilizes entry / exit criteria for testing.
• Schedules the design of structured walk-throughs or inspections; resolve issues.
• Works with users to ensure that solutions meet business requirements.
• Anticipates and resolves issues specific to the team.
• Determines time estimates and schedule for own work and resolve issues in a timely manner.
• Identifies and tracks issues, risks, and action items.
• Creates test models for product test and release control (plans, data, and scripts).
• Conducts structured walk-throughs
• Executes assembly or product tests.
• Meets time estimates for assigned tasks.
• Communicates accurate and useful status updates.
• Follows quality standards.
• Able to work in a team environment
• Completes assigned tasks.
• Exceptional communication skills; both written and spoken
Required/Desired Skills
Skill Required/Desired Amount of Experience Agile method software testing experience Required 4 Years iOS Mobile experience Required 3 Years Demonstrated exceptional verbal and written communication skills Required 0 4 year college degree or equivalent technical study Highly desired 0
Skills:
Agile method,Software Testing,iOS Mobile experience
Agile Program Analyst
Posted 2 days ago
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Job Description
The selected candidate will have the following duties and responsibilities:
- Supports the Program Managers and Engineering Managers with managing execution of CLINs, including cost, schedule and performance management
- Responsible for all cost, schedule, and contract management efforts for applicable Control Accounts to include all EVMS reporting requirements and Control Account Manager responsibilities
- Reports all cost, schedule, and contract matters to the applicable Program Manager, Deputy Program Manager, and Engineering Managers
- Responsible for ensuring effective tailoring, documenting and implementation of the Program s standard processes associated with project management
- Supports the Program Manager, Deputy Program Manager, and Engineering Managers with the development of future year budget estimates
- Reviews and approves all purchase requests within assigned Control Accounts
- Reviews and approves all subcontracts, consulting, and professional services agreements, and associated invoices within assigned Control Accounts
- Implements project management processes and responds to audits by QCD Manager
- Participates in applicable program, project and business reviews as required by the customer and the business
- Performs other duties as assigned by the applicable Program Manager or Deputy Program Manager
- Executes all assigned responsibilities in conformance with federal, state and local governmental regulations, consistent with company standards of ethics, quality and safety, and aligned with the Operational Framework
- Experience with Agile methodologies and experienced with Office 365 and Jira.
This position is located in scenic and historic Charleston, SC. There is no monetary relocation assistance budgeted for this position. Candidates must currently reside within commuting distance or clearly state willingness to relocate self to area.
Please be sure to address all requirements of posted requisition in resume. Only resumes that include all requirements will be considered.
**Required Education, Experience, & Skills**
Bachelor Degree or six additional years of experience in lieu of a degree
Demonstrated experience managing complex technical projects including developing schedules, managing budgets, analyzing and tracking purchase requisitions and purchase orders, and advising project team members. Working understanding and knowledge of Agile Management methodologies.
Ability to acquire and maintain U.S. government security clearance and/or Common Access Card (CAC)
Ability to acquire and maintain corporate credit card
**Preferred Education, Experience, & Skills**
Experience with government contracting
Earned Value Management
Experience with Technical Writing
**Pay Information**
Full-Time Salary Range: $54069 - $91917
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Agile Program Analyst**
** BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
Healthcare Agile Business Analyst
Posted today
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Job Description
NEED SC LOCALS ONLY br> Location- Work Location: Hybrid (4 days in office, 1 day remote)- Columbia, SC
Duration- 1 year with possible extension
Client- Direct State Client
JOB ID- 7951
Scope of the project:
Client name is undertaking a multi-year Medicaid Enterprise System (MES) Modernization effort to replace the State’s aging MMIS and related applications with more modern capabilities along with corresponding business operations services. < r> The MES Modernization effort will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces time and cost necessary to respond to federal and state enhancements.
The Delivery of Automated Systems for Healthcare (DASH) Program is the project management program that will be managing the MES Modernization.
Daily Duties / Responsibilities:
The Business Analyst will serve as a liaison between the business community and the IT organization to provide technical solutions to meet user needs. They will work with the Program Manager and the Lead Project Managers and will support the Project Management team to ensure the principles, business goals and values of the program are met. The Business Analyst will:
Possess expertise in the business unit(s) they support, as well as an understanding of the IT organization's systems and capabilities
Analyze business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
Assist in the business process redesign and documentation as needed for new technology
Translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications
Educate the IT organization on the direction of the business
Negotiate agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation
Possess an understanding of technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge
General Duties and Responsibilities:
Perform business process analysis and performance assessments for the assigned projects
Train and mentor team members in delivering high quality business solutions that meet the overall strategy and vision
Build positive relationships with clients and proactively address specific needs
Lead business design sessions within assigned modules and work streams
Advocate and lead business integration in support of the MES Modernization
Drive, though dynamic discussion, efficient configuration of data within the core modules of MES Modernization
Provide liaison role between business and IT verticals
Ensure project deliverables for each project connect to the operational principles
Coordinate priorities and resources between multiple projects.
Provide updates on status and issues for all assignments
Participate in scheduled operational meetings and routine team leads meetings
Lead cross-functional meetings and produce business designs that integrate functionality across modules
Facilitate sessions to effectively resolve issues if any
Provide recommendations of appropriate resources if necessary to ensure assignments are completed within given time and budget
Create and maintain key performance indicators to indicate project progress toward business integration goals
Required Skills (rank in order of Importance):
~7 years of experience in commercial healthcare
~6 years of experience eliciting, mining, and documenting business rules/processes
~3 years of experience in State Medicaid payer system integration and delivery
~3 years of experience with inner workings of cross functional projects
~3 years familiarity with Medicaid Information Technology Architecture (MITA) business architecture principles
~3 years familiarity with standard data structures, electronic data interchange, processes and related file formats
~3 years ability to effectively work and communicate, in both oral and written, with all levels of the Agency from frontline workers to Executive Staff as well as the Contractor(s)
~ Ability to work in a professional office environment with a diverse group of teammates
~ Must have exceptional attention to detail
Preferred Skills (rank in order of Importance):
Knowledge of CMS Federal Certification requirements and processes
Project management
MMIS experience (project or operations)
Sharepoint Agile Methodologies Analyst

Posted 2 days ago
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Job Description
(Jobs in Pontiac, MI)
Requirement id
Job title Analyst
Job location in Pontiac, MI
Skills required Azure DevOps, MS Visio, Microsoft 365, Sharepoint Agile Methodologies
Open Date 02-Sep-2025
Close Date
Job type Contract
Duration 24 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: Azure DevOps, MS Visio, Microsoft 365, Sharepoint Agile Methodologies
Start Date :9/29/2025
End Date :2+ years from start date
Submission Deadline :09/12/2025
Description :
Business Analyst. we are seeking experienced business analyst to join the Application Services team working in a hybrid work environment. We are seeking a hands-on, self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills.
Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices. Should possess high level understanding of information technology concepts as well as the SDLC methodology. Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements. Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives. Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design. Organizes and facilitates application testing and user acceptance to ensure business communitys needs are met. Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications. Utilizes current county-wide and/or department specific software to complete assignments.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
Business Analyst Agile
Posted 12 days ago
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Job Description
The PMO is made up of business analysts, QA engineers, project managers, and more-all working together to help design, develop, and deliver the best technology tools and business solutions available in our industry. Together-along with our colleagues all across Technology-we are developing solutions designed to help our clients run their own advisory businesses. Our development approach has always been Agile, and we recently revamped our team structure based on Scrum.
Do you love finding creative solutions to business problems using technology? Are you adaptable, flexible, and comfortable working in a fast-paced environment? If so, you may be the right fit to join our group of a dozen-plus business analysts.
As a business analyst, your responsibilities would include:
Working on our Generalist Scrum team, which is responsible for designing and implementing our firm's applications and solutions
- Providing creative technology solutions to our company's business problems
- Gathering and documenting business requirements; going above and beyond to understand the client's complete business need and putting a plan into action
- Meeting with subject matter experts to identify and document all system requirements
- Taking the information from your client meetings and putting it into system requirement documents/user stories that our Development team will use to build the application
- Collaborating with the other members of the Technology department to develop project documentation, UI design, and so on
- Conducting walk-throughs of all completed specifications with the team to ensure that the documentation is complete and development estimates are accurate
- Serving as the main liaison between business users and development staff to ensure that all requirements are met on schedule; communicating business requirement changes to the business users
- Completing and distributing documentation in a timely manner so that everyone is kept up to date on status and any issues that need to be resolved
- Working with vendors to implement new systems or modify tools we currently use
Experience in Agile development process and Scrum
- Adaptable, flexible personality; comfortable working in a fast-paced environment with constant changes
- Financial services background a plus
- Excellent written, verbal, and presentation skills, with the ability to facilitate meetings
- 5 years of experience in business analysis and requirements definition for IT systems
- Detail oriented; ability to multitask and meet deadlines
- A solid understanding of technology
- Ability to think out a problem creatively and not just look at by-the-book solutions
- Strong organizational and analytical skills
- Comfortable working independently but also a team player
- Experience with all stages of a project life cycle, including planning, analysis, design, construction, and testing
- Strong computer skills, including Microsoft Office suite and Visio; ability to learn new applications
- Some project management experience a plus
- Previous experience with TFS
Senior Scrum Master/Product Owner
Posted 3 days ago
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Job Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Role:
Location:
Duration:
Required Skills:
Job Description:
For more information and other jobs available please contact our recruitment team at To view all the jobs available in the USA and Asia please visit our website at
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Product Owner/Scrum Master Performance(BISAM) Conversion
Posted 12 days ago
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Job Description
We are seeking performance system conversion from our legacy system to BISAM. The Product Owner/Scrum Master is responsible for multiple aspects of the project including the sign-off of customer requirements and delivery deadlines, communication with key stakeholders and internal management, management of internal and external project resources and managing the project budget and schedule. The ideal candidate will have extensive demonstrable Project Management experience gained in the financial services industry. Experience leading the implementation of a Front, Middle or Back Office Asset Management system is essential.
Responsibilities
You will be responsible for tracking the progress of a performance system conversion from legacy platform to BISAM to meet deliverables and the system go-live date. You will also help to refine our Implementation Methodology and Best Practices.
Manage internal and external resources involved in the project. This requires the ability to rally and lead a team.
Communicate with customers to review business, functional and technical requirements to ensure the highest quality delivery of the system conversion as well as any product enhancements.
Collaborate with the Project Team to set and manage stakeholder expectations around project timelines and budget. You will be responsible for managing and communicating issues to the customer and internal project teams. You will also be the first level of escalation for all project issues.
Organize a team with the required skills for a successful project while providing our team members with appropriate opportunities for professional growth.
Qualifications and Skills
- 10-15 years Project Management experience leading the implementation of enterprise-scaleperformance measurement systems. Experience in the conversion of legacy performance systr.em to BISAM.
- Strong knowledge of project/product management methodologies and tools in Agile methodoligy
- Working in systems or business analysis and system design preferably within Asset Management or Financial Services.
- A strong record of customer service. The Implementation Manager will need to understand customer needs and build effective relationships. The IM must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner. They will need to also be able to influence key decision makers.
- Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.
- Strong organizational and presentation skills. Candidate must be able to create and manage a complex project plan in an efficient and timely manner.
- Strong time management skills including the ability to manage multiple projects in parallel.
- Ability to think logically to solve complex problems.
- Effective verbal and written communication skills.
- Self-motivated, strong collaboration and team-building skills.
- Proven ability to work in cross-functional, geographically dispersed teams.
- Bachelor degree required.
- Project Management certification is desired such as PMP or PRINCE2.
Principal Platform Product Owner / Scrum Master (Onsite)

Posted 2 days ago
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Job Description
**Country:**
United States of America
**Location:**
TX232: Richardson 1727 CityLine 1727 East CityLine Drive Building C27, Richardson, TX, 75082 USA
**Position Role Type:**
Onsite
**U.S. Citizen, U.S. Person, or Immigration Status Requirements:**
Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
TS/SCI without Polygraph
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
As a **Principal Platform Product Owner / Scrum Master** , you will herald a transformative era in software engineering, one that underscores the integration of development and operations through a single, comprehensive platform. Platform engineers, with their comprehensive technical and problem-solving skills, are shaping the future of software development to efficiently deliver high-quality, secure software, by providing automated services that enable SW engineers to focus on developing mission capabilities.
The role's core responsibility will be as a Product Owner / Scrum Master for an agile platform product team. Additionally, you will help with the design and implementation of the platform. You will be in a team that is responsible for development and operational environments consisting of a mix of servers, workstations, storage, networks, and custom Commercial Off the Shelf (COTS) hardware. These environments provide the enterprise hybrid-cloud backbone for product development and testing for a large program producing a critical, strategic national asset.
**NOTE** This position will be performed onsite in the RTX Facility in Richardson TX.
**What You Will Do**
+ Support transitioning a system that is tightly coupled to the underlying infrastructure to a modern platform infrastructure
+ Convert strategy and strategic initiatives into well-developed plans and objectives over different time frames captured a backlog of features and stories
+ Assist with architecture, design, development, integration, and support of build, integration & test, and deployment pipelines, optimizing performance and scalability across on-premises VMware computing environments
+ Administer / support current RedHat Enterprise Linux (RHEL) systems
+ Leverage company and industry best practices and capabilities to improve scalability, consistency, infrastructure efficiency, for Commercial Off the Shelf (COTS) products
+ Ensure security and compliance are integrated into the platform
+ Provide operational support for the platform
+ Ability to oversee all stages of product creation, including design and development
+ Ability to Facilitate SAFe Agile ceremonies including Daily Standups, Sprint Planning, Iteration Reviews, PI (Program Increment) Planning, and Retrospectives
+ Coach and guide Agile teams on SAFe practices and principles, promoting continuous improvement and team collaboration
**Qualifications You Must Have**
+ Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Computer Science, Computer Engineering, Information Technology or Physics and 8 years of related work experience
+ Experience with Atlassian tool suite (Jira, Confluence, Bitbucket etc.)
+ Experience with Agile Development Methodologies
+ Experience collaborating with clients to understand and anticipate their needs and translate them into product requirements
+ Current TS/SCI issued security clearance is required on day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance, willing to obtain a CI Poly for Privileged User access to the system
**Qualifications We Prefer**
+ Experience with AWS
+ Experience with VMware provisioning / systems administration
+ Current existing Security Plus Certification
+ Experience in DevOps/DevSecOps system development
+ Experience in designing private cloud environments, especially in computer servers
+ Experience with automation tools such as Chef (preferred), Puppet, Ansible (preferred), SaltStack
+ Experience with Artifactory/Xray or equivalent artifact repository product.
+ Experience with Jenkins or an equivalent Build, test and deploy automation product
+ Experience with Containerization (Kubernetes, Docker, Rancher)
+ Experience in the daily system operations and maintenance and use of administration tools
+ Experience with the architecture and design of on premises COTS Infrastructure (IT)
+ Proficient working knowledge of networks, storage, and virtualization technologies
+ Understanding of Change Management processes - Version Control of software and applications
+ Able to obtain a Security Plus certification
**What We Offer**
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
+ Relocation Eligibility
**Learn More & Apply Now!**
+ Please consider the following role type definition as you apply for this role.
+ Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This position requires security clearance. **DCSA Consolidated Adjudication Services (DCSA**
**CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: **Richardson, TX:** North Texas: We Are RTX
The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Senior Scrum Master (Agile Lead)/Sr. Business Analyst
Posted 3 days ago
Job Viewed
Job Description
- Agile Facilitation: Lead and facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and backlog grooming sessions.
- Champion cross-functional collaboration, coordinating across multiple agile teams as needed.
- Stakeholder Collaboration: Act as a liaison between stakeholders and technical teams, ensuring that the deliverables accurately reflect business needs and expectations.
- Utilize Jira and Confluence to manage sprints, document decisions, and report progress.
- Requirements Elicitation & Analysis: Collaborate with business stakeholders to gather, analyze, and document business and functional requirements, ensuring alignment with organizational goals.
- Backlog Management: Translate business requirements into user stories, prioritize them, and maintain a well-organized product backlog.
- User Testing: Support and coordinate User Acceptance Testing (UAT) by identifying and documenting acceptance criteria, writing test cases, determining test scenarios, assisting with execution, and owning processes for Defect Tracking and Change Management.
- Training & Support: Provide training to end-users and ongoing support post-implementation to ensure successful adoption of new systems and processes. Work with the Training lead to deliver training materials as needed.
- Documentation & Reporting: Create and maintain comprehensive documentation, including user manuals, technical specifications, and status reports for stakeholders and project teams.
- Collaborate with IT leadership on resource planning, risk mitigation, and portfolio prioritization.
- Promote a culture of continuous improvement and Agile maturity, coaching teams and stakeholders in Agile practices.
- Act as a servant-leader, removing blockers and enabling teams to deliver value consistently.
- Shadow and support the IT Solutions Manager on key initiatives, with the potential to step into leadership responsibilities as needed.
- Bachelor's degree in Information Systems, Business, or related field (or equivalent experience).
- 3+ years of Scrum Master or Agile Program Leadership experience in cross-functional, fast-paced environments.
- Expert in tools such as JIRA, Confluence, and M365 Suite: workflow configuration, custom dashboards, reporting, administrative functions, etc.
- Familiarity with Salesforce platforms (preferably NPSP) or similar CRM ecosystems.
- Excellent interpersonal, conflict resolution, and facilitation skills.
- Strong problem-solving and organizational change management abilities.
- Agile certifications preferred (CSM, SAFe, PMI-ACP, or equivalent).
- Salesforce platform or implementation knowledge.
- Experience in a nonprofit or philanthropic organization.
- Familiarity with IT governance practices or cross-team coordination frameworks.