6,228 AI Leadership And Digital Strategy jobs in the United States

• Develop and implement comprehensive digital content strategies.
• Create, edit, and manage engaging content for websites, blogs, social media, and email campaigns.
• Optimize content for search engines (SEO) to improve organic visibility.
• Manage editorial calendars and ensure timely content publication.
• Analyze content performance using analytics tools and provide actionable insights.
• Collaborate with design and marketing teams to ensure brand consistency.
• Stay up-to-date with industry trends, emerging platforms, and best practices in digital marketing.
• Manage social media accounts and engage with online communities.
• Identify opportunities for content creation and distribution to drive audience growth.
• Measure and report on the effectiveness of content marketing campaigns.

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• Proven experience as a Digital Marketing Specialist or Content Strategist.
• Strong portfolio showcasing successful content creation and campaign management.
• Proficiency in content management systems (CMS) and SEO tools.
• Excellent writing, editing, and proofreading skills.
• Experience with social media marketing and analytics.
• Familiarity with Google Analytics and other digital marketing analytics platforms.
• Strong understanding of digital marketing principles and strategies.
• Ability to work independently and manage multiple projects in a remote setting.
• Creative mindset with a data-driven approach.

• Free Membership
• Employee discounts
• Flexible schedule

• Develop and execute social media marketing strategies to increase engagement, drive traffic, and promote Orangetheory Fitness' brand.
• Create engaging content for various social platforms including Instagram, Facebook, TikTok, and YouTube
• Monitor and analyze, on performance metrics for social media campaigns.
• Collaborate with the local businesses and community events to highlight special events, promotions, and community initiatives.
• Work with the manger and team of OTF to design social media ad campaigns and boost posts to increase visibility and conversion.
• Respond to customer inquiries through social media platforms and engage with the community in a timely and positive manner.
• Stay up-to-date with the latest trends in social media marketing, fitness, and wellness industries.
• Manage social media content calendar, ensuring consistent posting and messaging.
• Build and maintain partnerships with influencers, ambassadors, and brand advocates to expand reach and brand awareness.

• Proficient in social media management tools and platforms.
• Bachelor's degree in Marketing, Communications, or related field (preferred)
• Strong knowledge of advertising techniques on social media platforms.
• Familiarity with public relations practices related to online engagement.
• Ability to edit videos for promotional use on various platforms.
• Excellent proofreading skills with a keen eye for detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong communication skills with the ability to engage diverse audiences effectively.

Benefits:

Free Membership

Employee discounts

Flexible schedule

Overview We are seeking a creative and results-driven Social Media Specialist to join our dynamic marketing team. In this role, you will be responsible for developing and executing social media strategies that enhance our brand presence, engage our audience, and drive traffic to our online platforms. The ideal candidate will have a strong understanding of social media marketing, excellent communication skills, and the ability to analyze performance metrics to optimize campaigns.

Responsibilities

Develop and execute social media marketing strategies to increase engagement, drive traffic, and promote Orangetheory Fitness' brand.

Create engaging content for various social platforms including Instagram, Facebook, TikTok, and YouTube

Monitor and analyze, on performance metrics for social media campaigns.

Collaborate with the local businesses and community events to highlight special events, promotions, and community initiatives.

Work with the manger and team of OTF to design social media ad campaigns and boost posts to increase visibility and conversion.

Respond to customer inquiries through social media platforms and engage with the community in a timely and positive manner.

Stay up-to-date with the latest trends in social media marketing, fitness, and wellness industries.

Manage social media content calendar, ensuring consistent posting and messaging.

Build and maintain partnerships with influencers, ambassadors, and brand advocates to expand reach and brand awareness.

Skills

Proficient in social media management tools and platforms.

Bachelor's degree in Marketing, Communications, or related field (preferred)

Strong knowledge of advertising techniques on social media platforms.

Familiarity with public relations practices related to online engagement.

Ability to edit videos for promotional use on various platforms.

Excellent proofreading skills with a keen eye for detail.

Ability to work independently and as part of a team in a fast-paced environment.

Strong communication skills with the ability to engage diverse audiences effectively.

Please submit your resume, and a cover letter detailing why you’re passionate about fitness and social media marketing. We can’t wait to see how you’ll help us share the energy of Orangetheory Fitness with our community !

Flexible work from home options available.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please

• In this position, you will play a pivotal role in shaping and steering the content strategy for new learning initiatives, content re-design and product launches, ensuring that every asset is thoughtfully designed to meet the needs of a global audience while following a repeatable process.
• Your clinical / scientific background paired with an understanding of instructional design and commercial selling will be key in operating at the nexus of various workstreams.
• Your focus will be on providing strategic guidance throughout the content development process-partnering with cross-functional teams to align instructional approaches, drive innovation, and embed best practices that support commercialization goals including recommending AI-forward approaches to content development.
• Your expertise will help create a cohesive framework that enables effective knowledge transfer, adaptability, and scalability across diverse markets.

• Serve as the primary point of contact for inquiries about available learning content across brands and disease states
• Design content strategy for new builds or re-designs of existing content, including creating outlines, design blueprints, etc.
• Provide strategic input and feedback during the content build phase for new product or indication launches
• Support implementation of a cohesive content strategy aligned with launch goals, therapeutic area training, and selling models.
• Facilitate alignment between Marketing, Medical, and Instructional Design teams when content priorities or perspectives diverge
• Collaborate with Product Directors and SMEs to shape selling skills workshops, deep dives, and supporting assets
• Participate in brainstorming sessions and connect content across programs to ensure consistency and strategic alignment
• Project manage new content builds, including tracking deliverables, timelines, and stakeholder input
• Recommend AI-based solutions to streamline content development and content management

• Minimum 5 years of experience in the pharmaceutical industry, preferably in commercial, clinical, or learning roles
• Strong clinical literacy and the ability to digest and retain scientific content across multiple therapeutic areas, bachelor of science discipline req, Master, PhD, PharmD a bonus
• Proven experience in project management, with the ability to manage timelines and coordinate across stakeholders
• Instructional design experience, medical writing, or medical illustration a plus, experience with a content center of excellence or agency preferred
• Excellent communication and collaboration skills, with the ability to influence and align cross-functional teams

• Familiarity with product launch cycles and commercialization strategies.
• Experience supporting global teams and adapting content for diverse audiences.
• Knowledge of selling skills frameworks and field force enablement.
• Familiarity with learning platforms and tools such as Articulate Rise, Storyline, Adobe Acrobat, InDesign, PowerPoint, and Smartsheet
• Familiarity with AI tools in the learning space
• Strong organizational skills and attention to detail
• Comfort working in a fast-paced, matrixed environment

Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. We’re looking for a strategic, insight-driven, and creatively intuitive Content Strategy Manager to shape the way we connect with our audience of lifelong learners. In this role, you’ll lead the development and execution of a modern content strategy that balances performance marketing with brand storytelling, ensuring our message resonates in a fast-evolving digital landscape. This role demands a deep empathy for audience needs, the ability to translate insights into action, proficiency with digital content production (including video), and a future-forward mindset around digital ecosystems, trust signals, and community engagement. Responsibilities: Develop and execute a content marketing strategy that aligns with overall marketing and business objectives. Plan and manage a content calendar that prioritizes those channels that are likelier to drive growth/awareness amongst our target persona Produce engaging video content, including webinars and podcasts, that highlight Udacity’s brand value Craft or guide the creation of content that is tuned for the shifting demands of SEO/AEO, brand visibility, and topical authority across platforms like Reddit, YouTube, and more. Use qualitative and quantitative audience insights to define what stories to tell, where to tell them, and how to make them resonate. Build performance measurement frameworks that go beyond vanity metrics — tracking content’s contribution to awareness, engagement, traffic quality, conversion, and share of voice. Work closely with cross-functional teams, including product, design, and student experience, to ensure alignment on messaging, positioning, and branding. Collaborate with external partners, such as agencies, freelancers, and influencers, to develop and distribute content. Qualifications: 4+ years of experience in content marketing, product marketing, or brand marketing roles. Demonstrated ability to build integrated strategies across brand and performance goals, balancing search and shareability with creativity and trust-building. Solid understanding of SEO, AEO, and digital content ecosystems, including how people find and evaluate information on Google, TikTok, Reddit, YouTube, and AI-driven platforms. Excellent video production/editing, writing, and communication skills, with a demonstrated ability to create compelling and engaging content across various channels. Experience with relevant tools (Youtube, Amplitude, Search Console, Sprout Social, Riverside, etc.), and content performance measurement. Proven ability to manage multiple projects and deadlines in a fast-paced, dynamic environment Strong communication and collaboration skills, with the ability to direct various internal and external stakeholders to produce great content. Location: Udacity will hire a qualified candidate for this remote based position anywhere in the US with the exception of the following states: Alaska, Connecticut, Delaware, Hawaii, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Rhode Island, South Dakota, Vermont, Washington D.C., West Virginia, Wisconsin, Wyoming. Relocation assistance is not available. Location: While this is a remote role, applicants must be currently authorized to work in the United States of America on a full-time basis. Compensation: The average base pay for this position is $100K - $110K, depending on experience and location. Experience a rewarding work environment with Udacity's perks and benefits! At Udacity, we offer you the flexibility of working from home, and continue to build opportunities to meet in person at Accenture offices worldwide Paid time off Comprehensive medical insurance coverage for you and your dependents Employee wellness resources and initiatives (access to wellness platforms like Headspace) Quarterly wellness day off Unlimited access to Udacity Nanodegrees What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don’t stop there! Please keep reading. You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. Udacity's Values Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist Interested in building your career at Udacity? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you a current or former Udacity employee? * Select. Full Legal Name * Are you legally authorized to work in the US? * Select. Would you now or in the future require sponsorship? * Select. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Udacity’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr

Become a part of our caring community and help us put health first

Humana's Customer Experience (CX) team within the Retail Insurance business was formed to deliver an easy, personalized healthcare experience for all our health plan members. This team operates with a mandate to break down traditional silos and design solutions based on how our members seek and receive care. By teaming differently, pioneering agile methodologies, and relentlessly focusing on the human experience, the Customer Experience team seeks to deliver on this promise for all our members?

We are looking for a Content Strategy Lead who is human-centered, detail-oriented, and influential. You will work surrounded by peers with diverse skillsets to design end-to-end member experiences. You will lead the development of content strategies shared among multiple stakeholder groups and create and implement guidance that ensures distributed publishing teams communicate accurately, consistently, and strategically about products and services across member touchpoints.

Key Role Functions

• Design and lead content workstreams within large and complex projects

• Define and evolve content strategies that align multiple stakeholders in support of member objectives and business goals

• Inventory and assess product and service content for accuracy, clarity, completeness, and consistency across member journeys

• Lead creation and socialization of tools, standards, and guidelines that support content creators, reviewers, and publishers

• Define governance needs and create governance plans in coordination with business partners

• Ensure content success metrics are defined, measured, and tracked to inform improvement opportunities and successes

• Form trusted relationships that lead to influence and partnerships across departments.

• Co-design and apply user research to inform content development and optimization

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree

• 6+ years of human-centered design and content strategy experience

• 2+ years of horizontal leadership experience (collaborating across various departments to drive cross-functional initiatives)

• Demonstrated experience designing and leading content workstreams within large and complex projects

• Demonstrated experience working quickly and efficiently across various stages of the design process (e.g., research, synthesis, prototyping, testing)

• Expert facilitation skills with the ability to design and deliver multiple types of design activities with consumers and business stakeholders

• Advanced communication and storytelling abilities

• This is a remote role anywhere in the US that will require you to accommodate Eastern Standard Business Hours

Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-27-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

?

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Become a part of our caring community and help us put health first

Humana's Customer Experience (CX) team within the Retail Insurance business was formed to deliver an easy, personalized healthcare experience for all our health plan members. This team operates with a mandate to break down traditional silos and design solutions based on how our members seek and receive care. By teaming differently, pioneering agile methodologies, and relentlessly focusing on the human experience, the Customer Experience team seeks to deliver on this promise for all our members?

We are looking for a Content Strategy Lead who is human-centered, detail-oriented, and influential. You will work surrounded by peers with diverse skillsets to design end-to-end member experiences. You will lead the development of content strategies shared among multiple stakeholder groups and create and implement guidance that ensures distributed publishing teams communicate accurately, consistently, and strategically about products and services across member touchpoints.

Key Role Functions

• Design and lead content workstreams within large and complex projects

• Define and evolve content strategies that align multiple stakeholders in support of member objectives and business goals

• Inventory and assess product and service content for accuracy, clarity, completeness, and consistency across member journeys

• Lead creation and socialization of tools, standards, and guidelines that support content creators, reviewers, and publishers

• Define governance needs and create governance plans in coordination with business partners

• Ensure content success metrics are defined, measured, and tracked to inform improvement opportunities and successes

• Form trusted relationships that lead to influence and partnerships across departments.

• Co-design and apply user research to inform content development and optimization

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree

• 6+ years of human-centered design and content strategy experience

• 2+ years of horizontal leadership experience (collaborating across various departments to drive cross-functional initiatives)

• Demonstrated experience designing and leading content workstreams within large and complex projects

• Demonstrated experience working quickly and efficiently across various stages of the design process (e.g., research, synthesis, prototyping, testing)

• Expert facilitation skills with the ability to design and deliver multiple types of design activities with consumers and business stakeholders

• Advanced communication and storytelling abilities

• This is a remote role anywhere in the US that will require you to accommodate Eastern Standard Business Hours

Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-27-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

?

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Become a part of our caring community and help us put health first

Humana's Customer Experience (CX) team within the Retail Insurance business was formed to deliver an easy, personalized healthcare experience for all our health plan members. This team operates with a mandate to break down traditional silos and design solutions based on how our members seek and receive care. By teaming differently, pioneering agile methodologies, and relentlessly focusing on the human experience, the Customer Experience team seeks to deliver on this promise for all our members?

We are looking for a Content Strategy Lead who is human-centered, detail-oriented, and influential. You will work surrounded by peers with diverse skillsets to design end-to-end member experiences. You will lead the development of content strategies shared among multiple stakeholder groups and create and implement guidance that ensures distributed publishing teams communicate accurately, consistently, and strategically about products and services across member touchpoints.

Key Role Functions

• Design and lead content workstreams within large and complex projects

• Define and evolve content strategies that align multiple stakeholders in support of member objectives and business goals

• Inventory and assess product and service content for accuracy, clarity, completeness, and consistency across member journeys

• Lead creation and socialization of tools, standards, and guidelines that support content creators, reviewers, and publishers

• Define governance needs and create governance plans in coordination with business partners

• Ensure content success metrics are defined, measured, and tracked to inform improvement opportunities and successes

• Form trusted relationships that lead to influence and partnerships across departments.

• Co-design and apply user research to inform content development and optimization

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree

• 6+ years of human-centered design and content strategy experience

• 2+ years of horizontal leadership experience (collaborating across various departments to drive cross-functional initiatives)

• Demonstrated experience designing and leading content workstreams within large and complex projects

• Demonstrated experience working quickly and efficiently across various stages of the design process (e.g., research, synthesis, prototyping, testing)

• Expert facilitation skills with the ability to design and deliver multiple types of design activities with consumers and business stakeholders

• Advanced communication and storytelling abilities

• This is a remote role anywhere in the US that will require you to accommodate Eastern Standard Business Hours

Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-27-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our