174,643 Airport Operations Staff jobs in the United States
Airport Operations Manager
Posted 1 day ago
Job Viewed
Job Description
As an Airport Manager, you’ll oversee all activities at our airport location and ensure we’re running smoothly and profitably with satisfied customers and employees alike.
What you'll do:
Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
Ensure customer complaints are handled and resolved in a timely and effective manner
Provide statistical information relating to transaction and revenue projects
Assist management in the preparation of annual budget
Monitor the price of gasoline charges currently being paid
Implement HR policies
What we're looking for:
BA/BS - Bachelor’s Degree or equivalent required
1 + years of leadership and management experience
Experience in car/truck rental preferred, human resources, training, customer service and general operations.
Working knowledge of P&L
Strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.
Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine best course of action.
Excellent management skills. Must be able to provide direction and support to a large number staff
Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors and vendors.
Very strong organization and administration skills to ensure day to day smooth operations with detailed, accurate records.
Strong time-management and multi-tasking skills with the capability to determine priorities in a fast paced, changing environment.
Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs.
Strong problem-solving skills and results-driven orientation. Ability to demonstrate the drive to achieve results and continuous improvement. Ability to manage performance of staff to drive district results.
Working knowledge of MS Office, BART & O2
Willingness to travel
Perks You'll Get:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
The fine print:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Airport Operations Manager
Posted today
Job Viewed
Job Description
As an Airport Manager, you’ll oversee all activities at our airport location and ensure we’re running smoothly and profitably with satisfied customers and employees alike.
What you'll do:
Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
Ensure customer complaints are handled and resolved in a timely and effective manner
Provide statistical information relating to transaction and revenue projects
Assist management in the preparation of annual budget
Monitor the price of gasoline charges currently being paid
Implement HR policies
What we're looking for:
BA/BS - Bachelor’s Degree or equivalent required
1 + years of leadership and management experience
Experience in car/truck rental preferred, human resources, training, customer service and general operations.
Working knowledge of P&L
Strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.
Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine best course of action.
Excellent management skills. Must be able to provide direction and support to a large number staff
Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors and vendors.
Very strong organization and administration skills to ensure day to day smooth operations with detailed, accurate records.
Strong time-management and multi-tasking skills with the capability to determine priorities in a fast paced, changing environment.
Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs.
Strong problem-solving skills and results-driven orientation. Ability to demonstrate the drive to achieve results and continuous improvement. Ability to manage performance of staff to drive district results.
Working knowledge of MS Office, BART & O2
Willingness to travel
Perks You'll Get:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
The fine print:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Airport Operations Assistant
Posted today
Job Viewed
Job Description
Location : City of San Diego, CA
Job Type: Varies by Position
Job Number: GU-T
Business Area: 2111 - Airports
Opening Date: 09/05/2025
Closing Date: 9/22/ :59 PM Pacific
JOB INFORMATION
Airport Operations Assistant positions maintain airport facilities and equipment; relay airport information to the public; enforce airport rules and regulations; operate radio communications equipment; assist in the administration of a Storm Water Pollution Prevention Program; coordinate resolutions to user concerns; collect fees and generate invoices; conduct airport inspections; coordinate special events; assist in the supervision of airport contractors; respond to airport safety hazards and discrepancies; disseminate Notices to Airmen (NOTAMS); document airport conditions; perform minor maintenance; coordinate responses to airport emergencies; use computer applications including SAP, Microsoft Word, Excel, and Access; and perform other duties as assigned.
NOTES:
- Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
- Airport Operations Assistant positions are required to work five days per week, which may include weekends, most holidays, and after hours call-outs for emergencies.
MINIMUM REQUIREMENTS
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE/EDUCATION/CERTIFICATION: You must meet ONE of the following options:
- One year of full-time experience in general aviation airport operations including airport management, airport operational maintenance, air traffic control, or a closely related field.
- Possession of a Private or Commercial Pilot's Certificate with an Instrument Rating or Military Aviator Rating.
- Associate's Degree in Airport Flight Operations, Aviation Management, or a closely related field.
NOTE:
- City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.
LICENSE: A valid California Class C Driver License is required at the time of hire.
HIGHLY DESIRABLE:
- Pilot license.
- American Association of Airport Executives (AAAE) Certification.
- Airline Transport Pilot and other aviation related ratings.
- Proficiency in the use of computer applications including Microsoft Word, Excel, and Access.
- Aircraft rescue/firefighting experience.
- Proof of degree/transcripts, if utilized to meet the minimum requirements.
- Proof of a Private or Commercial Pilot's Certificate with an Instrument Rating or Military Aviator Rating, if utilized to meet the minimum requirements.
- For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, which may include a polygraph examination and/or background investigation. All of these processes must be successfully completed before employment begins. A positive test for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may be cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).
Benefits may change due to employer-employee contract negotiations.
or review the
01
I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Resumes are NOT reviewed for assessing the minimum requirements, qualifications will be determined from the answers provided to the supplemental questions.
- Yes
- No
02
Are you a current or former City of San Diego government/municipal employee?
- Current city employee
- Former city employee
- Current & former city employee
- None of the above
03
If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.
04
The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?
- Yes
- No
05
How many years of full-time experience do you have performing general aviation airport operations which includes airport management, airport operational maintenance, air traffic control, or a closely related field?
- None
- Less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years or more
06
Describe your experience in the following areas: a. Airport management; b. airport operational maintenance; c. air traffic control; d. closely related field. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent on each area and the total length of your experience. If you do not have any experience in a specific area, write "None."
07
Which of the following do you possess? NOTE: Attach proof of certificate, rating, or degree/transcripts to your application.
- Private Pilot's Certificate with an Instrument Rating or Military Aviator Rating.
- Commercial Pilot's Certificate with an Instrument Rating or Military Aviator Rating.
- Associate's Degree in Airport Flight Operations, Aviation Management, or a closely related field.
- None of the above.
Required Question
Airport Operations Supervisor
Posted 2 days ago
Job Viewed
Job Description
Location : Boise, ID
Job Type: Full Time Regular
Job Number: 23 -07238
Department: Airport
Division: General Security Operations
Opening Date: 09/03/2025
Closing Date: 9/24/ :00 PM Mountain
Summary Statement
Play a key role in keeping the Boise Airport running safely and smoothly. In this leadership role, you'll oversee daily airfield operations, maintain a safe operating environment for aircraft, and lead a team of skilled Airport Operations Specialists. You'll help ensure the airport meets Federal Aviation Administration (FAA) certification standards and compliance requirements-all while working with a high degree of independence in a dynamic, fast-paced environment.
Required Knowledge, Experience, And Training
- Bachelor's degree in airport management, business, public administration or a related field
- 3 years of experience in airport operations or administration, including demonstrated experience conducting FAR 139 airfield inspections and supervising employees, or an equivalent combination of education and/or experience
- Valid state-issued driver's license.
- Ability to utilize firearms and pyrotechnics.
- Applicants must be able to pass:
- City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
- Driving Record Check
- Transportation Security Administration background check (SIDA)
- Drug Free Workplace: In accordance with the City of Boise Drug Free Workplace Regulation, this position is designated as safety sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc. Applicants will be required to submit to screening for illegal drug use prior to hire. Appointment to this position is contingent upon a negative pre-employment drug test.
- This position is required to qualify and maintain qualification standards to carry firearms.
Essential Functions
Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting, and assigning duties; correcting inappropriate actions or behavior through communication and coaching, initiating discipline or termination as needed; and overseeing employees or a group. Performs the tasks of subordinate employees, as needed.
Acts as the primary Incident Commander for winter operations. Manages a variety of specialty programs to ensure the airport complies with regulations. Performs airfield and airport property inspections to ensure the airport maintains FAR 139 certification compliance. Reports airport and airfield conditions. Inspects runways, taxiways, unpaved areas and airfield markings/signs/lighting. Responds to all emergency and medical incidents at the City of Boise Airport. Interacts with victims, emergency responders and witnesses. Completes appropriate reports.
Monitors and enforces Transportation Security Administration (TSA) 49 CFR Part 1542, Airport Security regulations and Federal Aviation Regulation (FAR) Part 139. Ensures compliance with TSA 1542 through the airport terminal and perimeter security inspections and takes appropriate enforcement actions. Monitors movement and airport access through security access tracking software and responds to all alarms. Monitors and controls multi-faceted enhanced Closed Caption Television (CCTV) and access control systems using computer software.
Monitors local and regional weather patterns. Reports field conditions during winter operations. Monitors airport movement and non-movement areas for Foreign Object Debris (FOD). Issues proper Notices to Airmen (NOTAMS). Conducts wildlife mitigation efforts on and around the Boise Airport, using various methods.
Oversees the operations department providing customer service and lost and found services to all airport patrons. Provides assistance and guidance for airlines and airport vendors.
Operates and monitors a multi-channel, county-wide two-way radio system to communicate airport functions and emergencies on and around the airport. Operates and/or monitors flight information displays, weather displays, runway surface sensor displays, fire detection systems and emergency notifications. Operates computer terminals using applicable software.
Assists the airport credentialing office in personnel working and operating within the Boise Airport. Provides security and airport drivers/familiarization training to employees, tenants and others as outlined in TSA 1542 and FAR 139.Communicates with airfield maintenance to arrange for the proper equipment needed. Writes and helps maintain standard operating procedures for the airport operations department.
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Additional Required Knowledge, Experience, And Training
Knowledge of:; airport and airline operations and security, theory, systems and design; federal, state and local laws, operations and regulations regarding airport management; policies and procedures related to the operations of a certified commercial airport; basic aviation and airport control procedures sufficient to provide safe coordination of various areas of the airport and aircraft; firearm use, pyrotechnics and animal traps; and computer usage including related software.
Ability to:; prepare clear, accurate, concise and comprehensive oral and written reports; prioritize work and relay information during emergencies; make quick decisions and adopt and/or modify established practices and procedures to irregular operations; accomplish multiple tasks accurately with frequent interruptions; interpret regulations, policies and procedures; communicate effectively in the English language at a level necessary for efficient job performance; and perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Preferred Knowledge, Experience, And Training
Four years of experience conducting FAA FAR 139 and TSA 1542 Compliance Inspections or experience as a pilot, crew member, flight dispatcher or military experience and two years in a supervisory role.
Advanced American Association of Airport Executives (AAAE) training/credentials such as ACE (Airport Certified Employee) certificates or CM (Certified Member) and FEMA NIMS 100, 200, 300, 400, 700 and 800 Certification.
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 20 pounds and occasionally lifting/carrying up to 100 pounds. Also, the employee is frequently pushing/pulling up to 50 pounds and occasionally pushing/pulling up to 100 pounds. The noise level is always moderate, frequently loud and occasionally very loud. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, runn, reach, grasp, climb and balance. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees are exposed to mechanical and electrical hazards, work in/at heights and confined spaces. Employees will also drive a vehicle as part of this position. Work includes protected exposure to chemicals. Employees will work in and around running aircraft and heavy equipment and outdoors during all weather conditions.
This position works: varying shifts in a 24/7 operation, including holidays and weekends.
Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.
Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.
Healthcare:
- ZERO premium medical coverage option for you and your family
- Low-cost dental and vision options.
- Post-employment health savings account.
- PERSI retirement benefits
- 401(k) or 457b pre-tax investment options with employer match.
- 457b Roth after-tax investment options with no match
- Up to 500 cash per year for participants.
- Alternative transportation incentives.
- 10 hours of vacation per month, and this increases the longer you stay with the City
- 12 paid holidays every year
- 8 hours of sick leave per month
- 10 weeks Parental Leave
- Basic Life insurance at no cost to you
- Long Term Disability insurance at no cost to you
- Pre-tax Flexible Spending Accounts
- Supplemental Life Insurance
- Supplemental Disability Insurance
- Tuition reimbursement
- Free local bus pass
- Corporate discount programs
- AFLAC
- Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
01
Please select which answer best describes your level of professional work experience in the field of airport management, airport operations, or aviation/airline operations.
- Less than 3 years of experience
- 3-6 years of experience
- 6-9 years of experience
- More than 10 years of experience
- No related experience
02
This position requires passing a Transportation Security Administration (SIDA) background check. Have you ever been charged with a felony as an adult, within your lifetime?
- No, I have never been charged with a felony.
- Yes, I have been charged with a felony within my lifetime.
Required Question
Airport Operations Supervisor
Posted 2 days ago
Job Viewed
Job Description
High school diploma or GED. Five years of experience in airport operations to include supervisory experience is required. Must possess a current State of Florida driver s license Class E and be able to obtain within the first six (6) months of the probationary period the FAA Part 139 Movement Area Certification and maintain the Certification every year thereafter. Applicants qualifying for employment with the Miami-Dade Aviation Department will be subject to extensive security screening, including but not limited to fingerprint checks, employment verification and such other procedures as may be mandated by federal law. The security clearance required by federal law is a continuing condition of employment.
Airport Operations Supervisor
Posted 7 days ago
Job Viewed
Job Description
GAT Sky Cafe is seeking dynamic, dependable, and motivated individuals to join our team at
Cleveland Hopkins International Airport!
Operations Supervisor
Main Responsibilities
• The successful applicant will be responsible for oversight of a team of Customer Service
Representatives who delivers product directly to our airline customers.
• Your team will be expected to provide on-time delivery to each aircraft while meeting all
quality cleanliness standards and have a commitment to exceptional service.
• You will manage the team through structured communications, compliance checks, and
monitor adherence to customer specifications, safety processes, internal production
processes and continuous improvement
Required Knowledge, Skills, and Abilities
• Experience Last Mile Logistics-2-3 years in related industry.
• Problem solving and leadership skills. Strong interpersonal and communications skills
• Proficient in Microsoft products; familiarity with logistics software a plus.
• Open Availability Required. Including Weekends & Holidays. **MUST be flexible.**
Job Type: Full-time -8-hour shift (possible longer shifts when required)
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Airport Operations Intern
Posted 7 days ago
Job Viewed
Job Description
The Huntsville-Madison County Airport Authority is accepting applications for its 2025 Internship Program . As an intern you will be provided opportunities to gain valuable experience assisting in various projects within the Airport, these projects can include Airport Operations including airfield inspections, wildlife control, Communications Center duties, Public Relations, Engineering, Accounting or other areas of Aviation Operations. You will also be exposed to other departments and tenants to get a glimpse of the various career possibilities within this dynamic industry.
Completion of Bachelor Degree in Airport Management or Business, from an accredited four year college or university preferred or 3rd or 4th year student pursing a degree in Airport Management or Business. Applications can be submitted at
***Please make sure to specify your area of interest on your application. i.e.: Supply Chain Management, Facilities Management, Finance, General Airport Operations, etc.
Drug Free Workplace
Be The First To Know
About the latest Airport operations staff Jobs in United States !
Supervisor - Airport Operations
Posted 2 days ago
Job Viewed
Job Description
Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
**Team Leadership Activities**
+ Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications
+ Engage and recognize external customers
+ Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards
+ Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met
+ Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers
+ Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work
+ Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards
+ Develop and implement standard work and continuous improvement processes
+ Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product
+ Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate
+ Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products
+ Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts
+ Serve as a subject matter expert on service and procedures
**Performance Management Activities**
+ Develop actions plans to affect behavior change (e.g. dependability, overall job performance)
+ Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently
+ Identify, address and issue appropriate and timely corrective action in accordance with guidelines
+ Conduct "routine" investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues
+ Recognize and document excellent performance
+ Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers
+ Participate in peer, safety and accident review boards
+ Confront and address inappropriate behavior and performance issues with specific feedback
**Administrative Activities**
+ Complete all mandatory regulatory and Company required documentation of activities
+ Document performance issues into case management system
+ Attend division/unit/group meetings
+ Participate on collateral projects
+ Email/Voicemail follow up
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ High school diploma or equivalent
+ Experience leading and influencing a team and customer service experience
+ Strong written and oral communication skills
+ Conflict resolution and decision making, with the ability to lead
+ Experience supervising Union personnel a plus
+ Proficient in IT systems and common software appropriate to work group
+ Business Acumen/Continuous Improvement
+ Customer Focus
+ Conflict Resolution
+ Accountability
+ Teamwork
+ Engagement/Motivation
+ Safety Orientation
+ Planning/multi-tasking
+ Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station
+ Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked)
+ Controllable Expense (Easy Hours, late lunches)
+ Revenue generation (upsell)
+ Front line performance (SSEs)
+ Safety performance (OSHA, LTI, damages)
+ Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances
+ Improved union relations- working within contractual language
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's degree and/or 5+ years equivalent work experience
The base pay range for this role is $75,970.80 to $92,853.20.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.
Airport Operations Manager
Posted today
Job Viewed
Job Description
As an Airport Manager, youll oversee all activities at our airport location and ensure were running smoothly and profitably with satisfied customers and employees alike. What youll do:
Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
Ensure customer complaints are handled and resolved in a timely and effective manner
Provide statistical information relating to transaction and revenue projects
Assist management in the preparation of annual budget
Monitor the price of gasoline charges currently being paid
Implement HR policies
What were looking for:
BA/BS - Bachelors Degree or equivalent required
1 + years of leadership and management experience
Experience in car/truck rental preferred, human resources, training, customer service and general operations.
Working knowledge of P&L
Strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.
Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine best course of action.
Excellent management skills. Must be able to provide direction and support to a large number staff
Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors and vendors.
Very strong organization and administration skills to ensure day to day smooth operations with detailed, accurate records.
Strong time-management and multi-tasking skills with the capability to determine priorities in a fast paced, changing environment.
Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs.
Strong problem-solving skills and results-driven orientation. Ability to demonstrate the drive to achieve results and continuous improvement. Ability to manage performance of staff to drive district results.
Working knowledge of MS Office, BART & O2
Willingness to travel
Perks Youll Get:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities The fine print:
Avis Budget Group is an equal opportunity employer M/F/Veterans/Disabled. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group. Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Required
Preferred
Job Industries
Airport Operations Supervisor
Posted 2 days ago
Job Viewed
Job Description
Plans, assigns, and reviews the work of airport operations staff engaged in monitoring airfield, airside, landside, terminal operations, security, safety, and other activities related to the welfare of passengers, airlines, tenants, and the general public. Conducts patrols and inspections of landside, airside, and terminal facilities to ensure safety, security, and operational efficiency. Inspects runways, taxiways, aircraft parking aprons, and fuel facilities for hazards, and coordinates corrective actions with appropriate parties.
Required Experience
-
Bachelors degree in airport aviation management, public administration, business administration, or related field (or equivalent education/experience).
-
Three to five (35) years of relevant experience in airport operations, with at least one (1) year of supervisory experience.
Required Skills and Special Requirements
-
Strong ability to prepare effective and concise reports.
-
Ability to analyze situations quickly and determine the proper course of action.
-
Must have or be able to obtain within 6 months of employment:
-
ASOS Basic and Advanced certifications
-
ICS 100 and 200 completion
-
OSHA 10-hour course completion
-
Movement and non-movement driver certification
-
-
Must complete the ACI-NA Airport Customer Experience Specialist Program within 24 months.
-
Must complete the ACI Certificate in Team Leadership within 24 months.