59,640 Amazon Books jobs in the United States
Category Leader, Amazon Books

Posted 15 days ago
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Job Description
The Amazon Books business is seeking an experienced senior leader to drive growth and innovation across various marketplaces, including Canada, India, Australia, and Mexico. As the Category Leader, you will own the P&L and be responsible for developing a high-performing team while building a scalable model for growing marketplaces efficiently. The successful candidate will demonstrate strong capabilities in strategic thinking and execution at global scale; building and developing high-performing teams; data-driven decision making and financial acumen; cross-cultural communication and stakeholder management; process improvement and operational excellence; and innovation and scalable solution development.
Key job responsibilities
Own and drive P&L performance across multiple marketplaces, including planning, forecasting, and strategic growth initiatives
Create and execute strategic business plans while collaborating with key stakeholders (operations, marketing, etc.)
Drive operational excellence through centralized, standardized processes and automation
Build and maintain strategic relationships with publishers across multiple markets
Optimize fixed costs while improving unit economics across the portfolio
Develop and implement scalable solutions that can be replicated across other product categories
Partner with US and EU hubs to improve operational efficiency and demand generation
Basic Qualifications
10+ years of operational and/or retail management experience
7+ years of people management experience
Bachelor's degree
Proven track record of P&L ownership and delivering strong financial results
Experience owning selection strategy
Experience in vendor negotiations, pricing, and inventory management
Experience leading and transforming organizations across multiple geographies
Preferred Qualifications
MBA or advanced degree
Prior experience successfully serving international customers
Prior experience in the publishing industry
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,700/year in our lowest geographic market up to $222,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Application Engineer IV, Amazon Books

Posted 15 days ago
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Job Description
Join Amazon's Books Content Risk Automation team as a Support Engineer IV, where you'll enhance our automated risk detection systems using a combination of rule-based logic, data analytics, and emerging AI capabilities. This role focuses on building scalable solutions that protect our digital book ecosystem while ensuring efficient, accurate content evaluation. You'll work at the intersection of traditional risk management systems and modern technology to develop solutions that maintain Amazon's high standards for trust and safety.
Key job responsibilities
Key job responsibilities:
Lead the development and enhancement of our Rules Based Matching System (RBMS), incorporating targeted ML-assisted features where beneficial
Design and implement new detection methods that combine rule-based logic with data-driven insights to solve complex content evaluation challenges
Conduct sophisticated data analysis using SQL, Tableau, and analytical tools to identify patterns and improvement opportunities
Maintain and optimize automated detection systems while ensuring high accuracy and minimal false positives
Collaborate with data science teams to evaluate and implement practical ML solutions for specific use cases
Drive system improvements through data-driven decision making and systematic performance analysis
Manage critical escalations and develop automated solutions to prevent recurring issues
This is an onsite role based out of Chennai, India and work hours are 2 PM to 11 PM IST Monday to Friday
A day in the life
Your day starts with reviewing system performance metrics and addressing any critical alerts. You'll work on enhancing detection rules based on recent data patterns, collaborate with data scientists on improving automated classification accuracy, and participate in cross-team meetings to align on risk management strategies. Afternoons involve coding system improvements, analyzing edge cases, and fine-tuning automated workflows. You'll wrap up by mentoring team members and planning upcoming technical improvements.
About the team
The Books Risk Automation team combines traditional risk management expertise with modern automation techniques to protect Amazon's book catalog. We maintain and enhance sophisticated detection systems while selectively incorporating new technologies to improve efficiency. Our work directly impacts customer trust and Amazon's reputation. We're a data-driven team that values practical solutions and measurable improvements over complexity.
Basic Qualifications
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
Preferred Qualifications
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sr. Visual/UI Designer, Amazon Books, Central Creative

Posted 15 days ago
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Job Description
We're seeking an experienced Visual Designer to drive the strategic evolution of Kindle's visual experience on behalf our our customers. In this role, you'll lead complex design initiatives that will help shape how millions of readers interact with ebooks while driving long-term organizational strategy for visual design excellence.
The ideal candidate will be a strategic thinker who can balance creative excellence with business needs, while effectively leading complex initiatives across organizational boundaries. They should be comfortable working with ambiguous problems and able to create scalable solutions that elevate the entire design organization.
This role offers the opportunity to shape the future of digital reading while driving organizational excellence in visual design across Amazon Books.
Key job responsibilities
- Define and drive the long-term visual strategy for Kindle's reading experiences across surfaces, balancing customer needs with business goals and technical constraints
- Lead complex design initiatives that require coordination across multiple teams
- Develop scalable design systems and frameworks that enable force multiplication across the Books organization
- Identify and solve ambiguous design challenges where strategy and solutions are not clearly defined
- Drive organizational adoption of visual design best practices and standards
- Present strategic design solutions to senior leadership, articulating both creative vision and business rationale
- Actively mentor and develop others while fostering an inclusive design culture
- Make strategic trade-off decisions balancing short-term needs versus long-term sustainability
A day in the life
As a Senior Visual Designer at Amazon Books, you'll drive strategic visual initiatives while balancing hands-on creative work. You'll lead design reviews with cross-functional partners to align visual direction for reading features and present strategic vision and mood boards to senior stakeholders. Your role includes mentoring designers, creating and validating visual and communication elements such as typography and color palettes for various lighting conditions, defining specifications for scalable graphic asset production, and developing illustration concepts for lock screens for reading devices.
Your work will directly influence how millions of readers interact with their books, making reading more engaging and accessible across Amazon's reading experiences.
The ideal candidate will be a strategic thinker who can balance creative excellence with business needs, while effectively leading complex initiatives across organizational boundaries. They should be comfortable working with ambiguous problems and able to create scalable solutions that elevate the entire design organization.
About the team
We are part of the 70+ person Research and Design Studio within the Books organization, where our mission is to inspire readers by making it easy to read more and get more out of reading. On our direct team we support central Books creative needs as well as Author and Publishing experiences, while fostering an inclusive environment where creative minds can thrive and innovate together.
Join us in shaping the future of reading while being part of a team that values creativity, inclusivity, and personal growth.
Basic Qualifications
- 8+ years of design experience
- Have an available online portfolio
- Experience art directing motion designers, illustrators, writers and content creators
- Experience partnering with technical partners for design implementation
- Experience in visual design demonstrated through design concepts, case studies, documentation, mockups and style guides
Preferred Qualifications
- Knowledge of marketing fundamentals and ability to implement them to create dynamic advertising solutions
- Knowledge of typographic and brand design principles
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sr. Product Manager - Tech, Amazon Books, Books & Kindle Demand

Posted 15 days ago
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Job Description
Passionate about books and reading? The Books Discovery & Recommendations Experience team is transforming how millions of customers discover and engage with books across Amazon. We are looking for a Senior Technical Product Manager to own and drive strategic projects within our Books Personalization & Recommendations Team.
In this role, you will drive CX innovation, new product development, and experimentation for Books experiences worldwide. You'll lead efforts to optimize content selection and recommendation strategies across customer touchpoints. Partnering with product, engineering, and data science teams, you'll develop and refine content optimization approaches and front-end features that deliver increasingly personalized book recommendations to our customers. Your work will focus on developing scalable personalization frameworks that enable teams across Books to enhance every customer interaction. As a key member of the highly visible Content Demand team, you'll contribute to overall strategy and roadmap development while owning the day-to-day delivery of new experiments and features aimed at maximizing discovery and conversion.
The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.
Key job responsibilities
- Develop data-driven frameworks to optimize content selection and recommendation strategies across key page placements, incorporating customer engagement signals, contextual relevance, and business objectives to maximize discovery and conversion.
- Work backwards from customer problems to invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.
- Lead the analysis of data and anecdotes to identify new opportunities aimed at improving customer discovery through recommendations
- Write detailed product requirement documents defining use cases, features, and success metrics
- Facilitate discussions regarding technical and architectural trade-offs in partnership with development teams
- Help define product strategy and manage the product roadmap for Books personalization.
- Communicate with senior management and other business/technical partners on product decisions, trade-offs, key results and durable learnings, program status and risks
- Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.
About the team
The Amazon Bookstore team owns the customer experience for browsing, evaluating, and buying physical and digital books from a catalog of tens of millions of titles.
The ideal candidate is passionate about solving complex problems for customers. They can think big and thrive in a collaborative, fast-paced environment, and enjoy diving deep into both data and anecdotes to bring clarity to ambiguity. They are innovative, detail oriented, an effective communicator, and have a proven track record of delivering results by focusing on the most impactful work. They have a demonstrated history of success managing customer-facing technical products and have experience with browse and discovery, purchase flows, partner management, and are familiar with A/B testing practices.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Master's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Customer Service
Posted 5 days ago
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Job Description
Job Summary:
We are seeking an experienced and results-oriented Project Manager to lead and manage projects from inception through completion. The ideal candidate will be responsible for coordinating internal teams and external stakeholders to deliver projects that meet business goals, timelines, and budget constraints. This role requires a strategic thinker with excellent communication, problem-solving, and leadership skills who can manage multiple priorities in a fast-paced environment.
Key Responsibilities:
* Define project scope, goals, deliverables, and success criteria in collaboration with senior management and stakeholders.
* Develop comprehensive project plans, schedules, resource allocations, and budgets.
* Lead cross-functional project teams, ensuring timely task completion and alignment with project goals.
* Identify project risks, develop mitigation strategies, and manage changes in scope, schedule, or budget.
* Track and report project performance using appropriate tools and KPIs.
* Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
* Organize and lead project meetings, including kick-offs, stand-ups, and retrospectives.
* Ensure compliance with company policies, procedures, and quality standards.
* Evaluate project outcomes and prepare post-project reports and analysis.
Qualifications:
* Bachelor’s degree in Project Management, Business, Engineering, Computer Science, or a related field.
* 3–7 years of experience in project management (specific industry experience is a plus).
* Project Management Professional (PMP), PRINCE2, or equivalent certification is strongly preferred.
* Proficiency with project management tools such as Microsoft Project, Asana, Trello, Jira, or similar.
* Strong leadership, negotiation, and conflict-resolution skills.
* Excellent organizational and time management abilities.
* Experience with Agile/Scrum, Waterfall, or hybrid methodologies.
* Strong written and verbal communication skills.
Preferred Qualifications:
* Master’s degree in a related field.
* Agile certifications (e.g., Certified ScrumMaster, SAFe).
* Experience managing vendor relationships and third-party integrations.
* Technical background or familiarity with [industry-specific technologies/tools].
Key Competencies:
* Strategic Thinking
* Stakeholder Management
* Risk Management
* Communication and Influence
* Problem Solving
* Budgeting and Financial Acumen
* Adaptability and Resilience
* Team Leadership
Working Conditions:
* Standard office hours, with flexibility depending on project demands.
* Remote or hybrid work options may be available.
* Occasional travel may be required.
Employee Benefits:
We believe in rewarding our team with competitive compensation and a comprehensive benefits package that promotes well-being, work-life balance, and professional growth.
Core Benefits:
* Competitive salary with performance-based bonuses
* Health, dental, and vision insurance
* Life and accidental death insurance
* Paid time off (vacation, sick days, personal days)
* Paid holidays
* Retirement plan with company match (e.g., 401(k))
* Short-term and long-term disability coverage
* Employee wellness programs
Professional Development:
* Annual training and development allowance
* Reimbursement for certification and continuing education
* Internal mobility and career growth opportunities
* Access to conferences, workshops, and industry events
Work-Life Balance & Perks:
* Flexible work hours and remote work options
* Employee Assistance Program (EAP)
* Team-building activities and off-site retreats
* Casual dress code
* Recognition and rewards programs
* Parental leave and family support policies
Closing Statement:
If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.
EEO Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Company Details
customer service
Posted 16 days ago
Job Viewed
Job Description
Inputting and Processing Data: Entering data from various sources, such as paper documents or digital files, into computer systems or databases.
Verifying Data Accuracy: Comparing data against source documents and correcting any errors or discrepancies to ensure information is correct.
Updating Records: Maintaining and updating existing records in databases or spreadsheets.
Organizing Information: Arranging data into appropriate file systems or spreadsheets for efficient management.
Generating Reports: Creating summaries or reports based on the collected and organized data.
Maintaining Confidentiality: Adhering to protocols for protecting sensitive or confidential information.
Key Skills and Qualifications
Typing Skills: Fast and accurate typing is essential.
Attention to Detail: Meticulous attention to detail is crucial for data accuracy and quality control.
Computer Proficiency: Strong knowledge of Microsoft Office Suite, especially Excel, is a common requirement.
Organizational Skills: Ability to prioritize and manage tasks, often in a fast-paced environment.
Communication Skills: Good verbal and written communication skills are beneficial.
- Education: A high school diploma is generally required, with some employers preferring an associate's or bachelor's degree.
Company Details
Customer Service
Posted 22 days ago
Job Viewed
Job Description
We are seeking a friendly and detail-oriented Customer Service Support Associate to join our team. The ideal candidate will provide excellent service to our customers, process orders accurately, and ensure a welcoming boutique environment.
Responsibilities:
Greet and assist customers professionally
Communicate clearly with customers regarding order details
Assist with inventory tracking s and order deadlines
Qualifications:
Excellent communication and customer service abilities
Computer proficiency and accurate data entry
Ability to multitask in a fast-paced environment
Flexibility to work evenings and weekends
Full-time, up to 40 hours per week
Skills
Strong leadership and team management abilities.
Exceptional organizational and time-management skills.
Analytical and problem-solving mindset.
High attention to detail and accuracy under pressure.
Ability to handle confidential information with integrity.
Benefits
Competitive salary with performance-based incentives.
Comprehensive health, dental, and vision insurance.
401(k) retirement savings plan with company match.
Paid time off, holidays, and wellness programs.
Professional development and growth opportunities.
Company Details
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Customer Service
Posted 17 days ago
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Job Description
We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers