Product Designer, Amazon Music, Amazon Music
Posted 2 days ago
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Job Description
As a Product Designer on Amazon Music, you will help define and build customer-facing experiences from discovery and research to concept development, and through product launches. This role will partner and support the Marketing and Growth team, producing wireframes, user-flows, high-fidelity mocks, and design specifications spanning our broad spectrum of supported platforms. In this role, you will collaborate cross-functionally with Product Managers, Researchers, Engineers, Program Managers, other UX and Visual Designers, as well as many others across the organization, working from high-level requirements to define product design flows, interactions, design patterns, and immersive customer experiences. The team will look to you to help identify opportunities to incorporate best current thinking into product designs, while also envisioning and creating new experiences for future features. To be successful you must be an inventive, customer-focused problem solver with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music & podcast fan is a plus.
Key job responsibilities
* Lead UX design for projects across platforms that touch numerous aspects of the Amazon Music experience.
* Run the full experience design process (i.e., discovery, research, concept development, wireframes, high-fidelity mocks) with a particular focus on customer mindsets, complex interaction solutions, user flows, and end-to-end customer journeys
* Work from high-level requirements, ask the right questions, and collaborate with cross-functional partners to gather all relevant information to guide design direction.
* Quickly iterate on multiple design explorations to arrive at simple, but robust solutions, accounting for complex requirements.
* Validate designs through research and testing.
* Design for current experiences while also envisioning and creating new experiences for future features.
* Stay current on emerging UX and digital behavior trends, music and design innovations, and broader technological shifts, as well as identify opportunities to incorporate best current thinking into product designs.
* Collaborate on and present work to a range of stakeholders - executives, engineers, product managers, business leaders, researchers, other UX and visual designers.
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at Qualifications
- 5+ years of design experience
- 3+ years of delivering design solutions as a UX designer or interaction designer experience
- Have an available online portfolio
- Experience with Figma and other prototyping tools.
Preferred Qualifications
- Bachelor's degree in design, human-computer interaction (HCI)
- Experience working in a collaborative team and working directly with developers for implementation of designs
- Knowledge of usability principles and techniques
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Excellent communication, interpersonal, and analytical skills including the ability to present design concepts clearly and persuasively to colleagues, partners and stakeholders
- Ability to work efficiently and demonstrate a bias for action in a fast-paced, sometimes ambiguous environment
- Relentless desire for innovation, balanced with business needs and customer expectations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon eCommerce Manager
Posted today
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Job Description
Amazon eCommerce Manager – Full Time - Onsite . $90-100k
This is an opportunity to join a rapidly growing organization in the D2C space. The business started around 5 years ago and is already doing millions of dollars in revenue. You would work directly with the company's founders and would be eligible for equity opportunities.
This role would be ideal for an individual experienced with Amazon and Walmart.
Responsibilities
Sales & Inventory Oversight: Monitor daily sales and inventory across Amazon (US, Canada, EU, Mexico) and Walmart.com, providing regular reporting to leadership teams.
Marketplace Optimization: Improve branding, pricing, product descriptions, and promotional strategies to drive sales and maintain competitiveness.
Counterfeit & Compliance Policing: Track and report counterfeit products and competitor violations across Amazon, Walmart.com, and Google Shopping; open cases via Brand Registry and ensure compliance with laws/regulations.
Catalog & Customer Management: Maintain accurate global catalog listings, monitor ratings/reviews, and deliver high-quality customer service to protect seller status.
Performance Reporting: Deliver weekly and monthly updates on sales, inventory projections, marketing efforts, and competitor activity to support strategic decisions.
Benefits
-Health, Dental, Medical
-Remote work
-401k
-Equity
-PTO
-Plus many more
Marketplace Specialist - Amazon
Posted today
Job Viewed
Job Description
About Us:
Rigle is a brand accelerator that helps global brands accelerate their growth across all major marketplaces. We are a fast-growing company focused on innovation, automation, and data-driven strategies to ensure the success of the brands we partner with. As we continue to expand, we are seeking a talented Marketplace Specialist with expertise in Amazon Seller Central to help drive the growth of our eCommerce operations.
Position Overview:
We are seeking a detail-oriented and proactive Marketplace Specialist to support the day-to-day operations of our Amazon Seller Central account. The ideal candidate will be responsible for ensuring account health, managing customer feedback, optimizing product catalogs, creating new listings, and handling case management. This role requires strong organizational skills, an understanding of Amazon's platform, and the ability to troubleshoot and resolve issues efficiently.
Key Responsibilities:
- Monitor and maintain the health of our Amazon Seller Central account, including tracking performance metrics and addressing any account issues promptly.
- Regularly monitor and respond to customer reviews and feedback, ensuring high levels of customer satisfaction and positive seller ratings.
- Assist in optimizing product listings for better visibility, search ranking, and conversion. This includes improving product titles, descriptions, images, and keywords.
- Create and optimize new product listings on Amazon Seller Central, ensuring they meet all necessary requirements for accurate and compelling presentations.
- Manage Amazon cases, resolving issues related to account health, product listings, and order fulfillment, and working with Amazon support to resolve problems effectively.
- Provide excellent customer service by responding to customer inquiries, handling issues related to orders, returns, and refunds, and ensuring customer satisfaction.
- Create, manage, and coordinate FBA (Fulfilled by Amazon) shipments, ensuring products are correctly prepared, shipped to Amazon warehouses, and tracked efficiently.
- Use Amazon’s various reports (inventory health, sales performance, advertising reports, etc.) to monitor performance, identify trends, and provide insights to improve sales and operational efficiency.
- Continuously review and improve operational processes, product listings, and sales strategies to drive performance on the platform.
Qualifications:
- Proven experience working with Amazon Seller Central, including knowledge of account health, catalog management, and customer feedback processes.
- Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, with the ability to respond to customer feedback professionally.
- Detail-oriented, with a focus on accuracy and optimization.
- Ability to troubleshoot and resolve issues independently and efficiently.
- Knowledge of Amazon's FBA and FBM programs.
- Experience with data analysis and reporting tools to drive performance improvement.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and innovative work environment with opportunities for growth.
- The chance to play a pivotal role in the success of global brands and the growth of Rigle.
Amazon Fulfillment Associate
Posted 1 day ago
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Job Description
Help us succeed as our next Amazon Fulfillment Associate to maintain accurate records and documentation, assist with organizing, stocking, and general upkeep, and work collaboratively across teams and departments. Other duties include manage daily responsibilities with a focus on quality and efficiency, respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, gain knowledge of company offerings to better serve clients, support the preparation and delivery of goods or services, along with coordinate tasks to ensure deadlines are met, follow safety procedures and company policies, assist with processing returns and exchanges, provide excellent service to customers and team members. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.
Amazon Fulfillment Associate
Posted 1 day ago
Job Viewed
Job Description
Bring your energy to the role of Amazon Fulfillment Associate to pick, pack, and prepare customer orders efficiently. Work with your team to maintain efficiency and high standards. Deliver outstanding service to customers and colleagues. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.
Amazon Fulfillment Associate
Posted 1 day ago
Job Viewed
Job Description
Help us succeed as our next Amazon Fulfillment Associate to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.
Marketplace Specialist - Amazon
Posted today
Job Viewed
Job Description
About Us:
Rigle is a brand accelerator that helps global brands accelerate their growth across all major marketplaces. We are a fast-growing company focused on innovation, automation, and data-driven strategies to ensure the success of the brands we partner with. As we continue to expand, we are seeking a talented Marketplace Specialist with expertise in Amazon Seller Central to help drive the growth of our eCommerce operations.
Position Overview:
We are seeking a detail-oriented and proactive Marketplace Specialist to support the day-to-day operations of our Amazon Seller Central account. The ideal candidate will be responsible for ensuring account health, managing customer feedback, optimizing product catalogs, creating new listings, and handling case management. This role requires strong organizational skills, an understanding of Amazon's platform, and the ability to troubleshoot and resolve issues efficiently.
Key Responsibilities:
- Monitor and maintain the health of our Amazon Seller Central account, including tracking performance metrics and addressing any account issues promptly.
- Regularly monitor and respond to customer reviews and feedback, ensuring high levels of customer satisfaction and positive seller ratings.
- Assist in optimizing product listings for better visibility, search ranking, and conversion. This includes improving product titles, descriptions, images, and keywords.
- Create and optimize new product listings on Amazon Seller Central, ensuring they meet all necessary requirements for accurate and compelling presentations.
- Manage Amazon cases, resolving issues related to account health, product listings, and order fulfillment, and working with Amazon support to resolve problems effectively.
- Provide excellent customer service by responding to customer inquiries, handling issues related to orders, returns, and refunds, and ensuring customer satisfaction.
- Create, manage, and coordinate FBA (Fulfilled by Amazon) shipments, ensuring products are correctly prepared, shipped to Amazon warehouses, and tracked efficiently.
- Use Amazon’s various reports (inventory health, sales performance, advertising reports, etc.) to monitor performance, identify trends, and provide insights to improve sales and operational efficiency.
- Continuously review and improve operational processes, product listings, and sales strategies to drive performance on the platform.
Qualifications:
- Proven experience working with Amazon Seller Central, including knowledge of account health, catalog management, and customer feedback processes.
- Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, with the ability to respond to customer feedback professionally.
- Detail-oriented, with a focus on accuracy and optimization.
- Ability to troubleshoot and resolve issues independently and efficiently.
- Knowledge of Amazon's FBA and FBM programs.
- Experience with data analysis and reporting tools to drive performance improvement.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and innovative work environment with opportunities for growth.
- The chance to play a pivotal role in the success of global brands and the growth of Rigle.
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Amazon Connect Engineer
Posted 21 days ago
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Job Description
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
We are seeking an Amazon Connect Engineer to join the Central IT Division they will play a key role in designing, implementing and maintaining cloud-based contact centre solutions using Amazon Connect and related AWS services.
Primary responsibilities are design implementation, administration, support, maintenance, upgrades and platform migrations.
Working closely with UK & USA stakeholders, including business analysts, developers, and operations teams, providing technical support document system configurations, workflows, and best practices.
This role is hybrid/Leicester based role.
Essential Duties & Responsibilities
1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
2. Architect contact flows, IVRs (Interactive Voice Response), routing profiles, and agent hierarchies.
3. Develop and deploy custom contact flows and automation scripts. Configure call routing, queues, and user permissions. Optimize contact centre operations through data analysis and feedback loops.
4. Implement real-time and historical reporting solutions using AWS analytics tools.
5. Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools. Customize agent and customer experiences using APIs and SDKs
6. Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7. Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade, and identify problem areas and solve issues in a proactive manner. Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8. Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9. Provide technical support and training to internal teams and end-users.
10. Document system configurations, workflows, and best practices.
11 Provide high-level operational support acting as escalation point for work stoppages
12 Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Preferred Skills & Qualifications
• Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
• 2+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
• Proficiency in AWS Services and Infrastructure as code
•Strong scripting or programming skills (e.g., Python, JavaScript).
• Familiarity with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
•Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies
• Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
• Proactive, methodical, and thorough approach to operations management
• Excellent ability to communicate in both written and oral forms, to technical and non-technical audiences at all levels of the organisation
• Ability to work independently to objectives and manage multiple high priority initiatives in parallel
• Customer and user focussed, with the ability to understand and manage stakeholder goals and priorities across multiple Business Divisions
• Flexible and pragmatic attitude, with the ability to work effectively in a fast paced, ambiguous environment
• Excellent influencing of peers, senior executives, customers and partners in delivery of operational priorities and maintaining positive and productive relationships.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
42,000.00
Maximum Salary
£
47,000.00
Sr. Amazon Q Strategist, Amazon Q Customer Success Team
Posted 2 days ago
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Job Description
AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS services and market trends in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler.
Amazon Q Strategists are dynamic professionals who architect and propel customer success, expertly guiding organizations from initial proof-of-concept to full-scale production implementation of Amazon Q. These visionaries excel at crafting strategic roadmaps that expand Amazon Q's footprint across the enterprise, driving innovation and efficiency. With a strong executive presence, they skillfully navigate interactions with internal leadership (VPs, Directors) and diverse stakeholders, while rapidly building trust with Account Teams and customers at all levels, from Enterprise Architects to C-Suite executives. As technology specialists with keen business acumen, they possess the unique ability to identify high-impact use cases, quantify value, and drive measurable ROI, positioning them as indispensable partners in their customer' digital transformation journeys.
Strategists orchestrate contractual agreements, align customer expectations, and ensure flawless delivery of solutions. This hybrid role combines AWS expertise, hands-on building skills, and cross-industry business acumen. Ideal candidates are customer-obsessed professionals who seamlessly blend technical expertise with strategic insight to drive outcomes, while maintaining a strong commitment to continuous learning and growth.
Key job responsibilities
- Lead comprehensive generative AI transformation programs from sales to delivery, partnering closely with customers to drive successful adoption, implementation, and measurable business value realization
- Orchestrate high-level discussions on complex, industry-specific business and technical concepts, fostering alignment among C-suite executives, line managers, and technologists.
- Design and facilitate engaging workshops that bridge customer technical and business teams, showcasing the transformative potential of Amazon Q and our Gen AI offerings to uncover high-impact business value opportunities
- Support delivery teams with hands-on programming, blocker remediation, escalations, and ideating and delivering custom solutions when needed
- Manage internal processes for projects such as project updates, approvals (legal, finance, operations), resource allocation, budget, timeline, tracking key metrics, and weekly reporting
- Cultivate and maintain strong, trusting relationships with both customers and internal stakeholders including the Generative AI Innovation Center, solutions architects, service teams, business development, marketing, industry specialists, partners and regional organizations
- Stay informed on Amazon Q service updates and advancements in generative AI technology through continuous learning and industry engagement
- Proactively identify areas for improvement across processes and initiatives, taking ownership to develop and implement effective solutions
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- 7+ years of consulting, architecture/design, and implementation of cloud-based solutions
- 7+ years of external or internal customer facing and project management experience
- 5+ years of hands-on software engineering experience, with expertise in areas such as database management, application development, and AI/ML
- 3+ years of experience as an AI/ML practitioner or implementing generative AI solutions
Preferred Qualifications
- Experience leading the architecture and implementation of AI/ML workloads
- Proven track record of delivering robust, scalable solutions in complex technical environments
- International consulting or professional services sales and delivery experience
- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives
- Vertical industry sales and delivery experience of cloud services and solutions
- Experience with selling consulting/professional services
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Principal PMM, GTM, Transformational Launches, Amazon Ads, Amazon Ads
Posted 2 days ago
Job Viewed
Job Description
We are seeking an experienced Principal Product Marketer to lead GTM and marketing strategy and execution for our most important and often confidential product launches. In this highly cross-functional role, you will be responsible for developing and executing end-to-end GTM strategies for Amazon Ads technology products, including APIs, AI-powered developer tools, and services. This role bridges product, engineering, and customer teams to ensure developers and technical buyers understand, adopt, and succeed with our solutions. The person who will thrive in this role has the ability to view disparate launches, bundle them into a simple story, and identify the path forward to resolve product gaps and issues. The ideal candidate moves seamlessly between "big picture" thinking and leading tactical execution, and the person is able to navigate heavy ambiguity and chart a path forward independently.
For this highly visible role, we are seeking someone who can both earn trust and have backbone and who can author a simple, compelling document detailing their plans. Your mission will be to win the hearts and minds of our customers by bringing the transformative value of our new solutions to life through engaging, multi-channel activations. And your work won't stop there - you'll also monitor launch progress, gather invaluable customer feedback, and loop that back to our Product and Sales teams to optimize our GTM strategy for long-term, sustainable growth.
If you're ready to roll up your sleeves, collaborate with the best and brightest, and play a pivotal role in shaping the future of advertising, we want to hear from you. Join us in building something extraordinary.
Key job responsibilities
* Product Strategy & Insights: Conduct research, customer interviews, and market analysis to uncover pain points, workflows, and use cases; synthesize partner feedback, competitive benchmarks, and industry trends to influence roadmap and messaging.
* GTM Planning & Execution: Lead go-to-market strategy for platform launches, APIs, and technical features; define positioning, messaging, and launch readiness across documentation, training, sales, and marketing channels.
* Audience Messaging & Engagement: Develop tailored content and narratives for technical audiences (developers, CTOs, and tech decision-makers); highlight customer success stories to drive adoption.
* Community & Enablement: Build scalable engagement and enablement programs with Sales, Partner GTM, and Solutions Architects; create feedback loops through surveys, advisory councils, and early access programs to inform strategy.
* Cross-Functional Leadership: Collaborate across Product, Sales, Events, Regional Marketing, PR, Research, and Training teams; align stakeholders on vision, support alpha/beta programs, and translate customer insights into product improvements.
* Success Metrics: Track adoption and usage of products and features, content engagement (documentation, events, community), customer satisfaction (CSAT, NPS, qualitative feedback), and contributions of insights to roadmap prioritization.
Basic Qualifications
- 9+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience communicating results to senior leadership
- Experience building, executing and scaling cross-functional marketing programs
- Experience driving direction and alignment with cross-functional teams
Preferred Qualifications
- Experience with creating GTM initiatives at scale
- Experience working cross-functionally across marketing, product management, analytics, UX, and research
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.