530 Amazon jobs in Woodbridge

Product Designer, Amazon Music, Amazon Music

11225 Crown Heights, New York Amazon

Posted 2 days ago

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Job Description

Description
As a Product Designer on Amazon Music, you will help define and build customer-facing experiences from discovery and research to concept development, and through product launches. This role will partner and support the Marketing and Growth team, producing wireframes, user-flows, high-fidelity mocks, and design specifications spanning our broad spectrum of supported platforms. In this role, you will collaborate cross-functionally with Product Managers, Researchers, Engineers, Program Managers, other UX and Visual Designers, as well as many others across the organization, working from high-level requirements to define product design flows, interactions, design patterns, and immersive customer experiences. The team will look to you to help identify opportunities to incorporate best current thinking into product designs, while also envisioning and creating new experiences for future features. To be successful you must be an inventive, customer-focused problem solver with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music & podcast fan is a plus.
Key job responsibilities
* Lead UX design for projects across platforms that touch numerous aspects of the Amazon Music experience.
* Run the full experience design process (i.e., discovery, research, concept development, wireframes, high-fidelity mocks) with a particular focus on customer mindsets, complex interaction solutions, user flows, and end-to-end customer journeys
* Work from high-level requirements, ask the right questions, and collaborate with cross-functional partners to gather all relevant information to guide design direction.
* Quickly iterate on multiple design explorations to arrive at simple, but robust solutions, accounting for complex requirements.
* Validate designs through research and testing.
* Design for current experiences while also envisioning and creating new experiences for future features.
* Stay current on emerging UX and digital behavior trends, music and design innovations, and broader technological shifts, as well as identify opportunities to incorporate best current thinking into product designs.
* Collaborate on and present work to a range of stakeholders - executives, engineers, product managers, business leaders, researchers, other UX and visual designers.
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at Qualifications
- 5+ years of design experience
- 3+ years of delivering design solutions as a UX designer or interaction designer experience
- Have an available online portfolio
- Experience with Figma and other prototyping tools.
Preferred Qualifications
- Bachelor's degree in design, human-computer interaction (HCI)
- Experience working in a collaborative team and working directly with developers for implementation of designs
- Knowledge of usability principles and techniques
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Excellent communication, interpersonal, and analytical skills including the ability to present design concepts clearly and persuasively to colleagues, partners and stakeholders
- Ability to work efficiently and demonstrate a bias for action in a fast-paced, sometimes ambiguous environment
- Relentless desire for innovation, balanced with business needs and customer expectations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Customer Manager, Amazon

07936 East Hanover, New Jersey Mondelez International

Posted 2 days ago

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Job Description

**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
The **_Customer Manager, Amazon_** **,** will lead day-to-day operational excellence, catalog integrity, and performance tracking for Perfect Snacks' Amazon business. This role will be a critical driver of the Amazon Flywheel - ensuring product discoverability, availability, and conversion - while delivering accurate and actionable reporting to inform strategic decisions. You'll collaborate across sales, marketing, and supply chain teams to ensure that our Amazon presence not only runs smoothly but grows profitably.
Job Responsibilities include some of the following.
Strategy Development
+ Support Senior Manager to develop and execute annual and long-range plans that deliver business and customer objectives.
Oversee daily operational performance
+ Partner with operations and 3PL teams to resolve replenishment issues and maintain OTIF (On-Time, In-Full) delivery targets.
+ Forecast inventory needs for the business and work with supply chain to plan production, delivery and in-stock rates.
+ Troubleshoot and resolve issues to uphold best-in-class capabilities and operational standards.
Catalog Management
+ Own digital shelf setup, content accuracy, and ongoing maintenance.
+ Develop a continuous improvement roadmap for optimization that meet retailer and customer requirements.
+ Launch new SKUs on Amazon, coordinating internal data, compliance requirements, and content development.
+ Monitor and resolve catalog suppression, duplication, or merge issues.
Digital Marketing & Capabilities:
+ collaborate with internal teams to develop and launch online assortment aligned with strategy and consumer needs.
+ Support paid media and promotional strategies, recommending and testing new opportunities based on insights.
+ Measure marketing and merchandising performance, making data-driven recommendations for optimization.
+ Track category trend and competitive activity to uncover growth opportunities.
Reporting
+ Maintain weekly and monthly performance reports on sales, profitability, inventory health, and flywheel KPIs.
+ Analyze data to identify risks, opportunities, and actions to optimize performance.
+ Present insights to leadership to guide promotional, operational, and assortment strategies.
**Qualifications:**
+ Bachelor's degree in business, Marketing, Supply Chain, or related field.
+ 5+ years in Amazon account management, eCommerce operations, or digital retail.
+ Deep understanding of Amazon Vendor Central, catalog management, and operational KPIs.
+ Strong analytical skills with proficiency in Excel/Google Sheets; experience with Amazon Retail Analytics (ARA) preferred.
+ Exceptional problem-solving skills with attention to detail.
+ Strong collaboration and communication abilities across cross-functional teams.
The base salary range for this position is $106,300 to $146,200; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
**Business Unit Summary**
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal
**Job Type**
Regular
Account Management
Sales
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
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Amazon Connect Engineer

07101 Newark, New Jersey Maximus

Posted 4 days ago

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Job Description

Permanent
Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Role Summary

We are seeking an Amazon Connect Engineer to join the Central IT Division they will play a key role in designing, implementing and maintaining cloud-based contact centre solutions using Amazon Connect and related AWS services.

Primary responsibilities are design implementation, administration, support, maintenance, upgrades and platform migrations.

Working closely with UK & USA stakeholders, including business analysts, developers, and operations teams, providing technical support document system configurations, workflows, and best practices.

This role is hybrid/Leicester based role.

Essential Duties & Responsibilities

1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.

2. Architect contact flows, IVRs (Interactive Voice Response), routing profiles, and agent hierarchies.

3. Develop and deploy custom contact flows and automation scripts. Configure call routing, queues, and user permissions. Optimize contact centre operations through data analysis and feedback loops.

4. Implement real-time and historical reporting solutions using AWS analytics tools.

5. Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools. Customize agent and customer experiences using APIs and SDKs

6. Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.

7. Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade, and identify problem areas and solve issues in a proactive manner. Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.

8. Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables

9. Provide technical support and training to internal teams and end-users.

10. Document system configurations, workflows, and best practices.

11 Provide high-level operational support acting as escalation point for work stoppages

12 Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes

Preferred Skills & Qualifications

• Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience

• 2+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)

• Proficiency in AWS Services and Infrastructure as code

•Strong scripting or programming skills (e.g., Python, JavaScript).

• Familiarity with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).

•Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront

Individual Competencies

• Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations

• Proactive, methodical, and thorough approach to operations management

• Excellent ability to communicate in both written and oral forms, to technical and non-technical audiences at all levels of the organisation

• Ability to work independently to objectives and manage multiple high priority initiatives in parallel

• Customer and user focussed, with the ability to understand and manage stakeholder goals and priorities across multiple Business Divisions

• Flexible and pragmatic attitude, with the ability to work effectively in a fast paced, ambiguous environment

• Excellent influencing of peers, senior executives, customers and partners in delivery of operational priorities and maintaining positive and productive relationships.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

42,000.00

Maximum Salary

£

47,000.00

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