12,147 Ambulatory Support Analyst jobs in the United States

System Support

76015 Southlake, Texas Health Advocates Network

Posted 2 days ago

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Job Description

Benefits We Offer:
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
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System Support

76015 Southlake, Texas Health Advocates Network

Posted 4 days ago

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Job Description

Benefits We Offer:
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
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System Support Engineer (System Support Engineering)

98194 Seattle, Washington The Boeing Company

Posted 12 days ago

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Job Description

**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services BGS is seeking a **Product Support Maintenance Engineer** to provide support for **Seattle, WA.** The candidate selected for this Maintenance Engineering position will work within the Engineering Capability team to support Maintenance Engineering activities across multiple programs. This position will work collaboratively with Boeing employees and contractors to fulfill the Product Support Engineer contractual requirements.
**This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Seattle, WA facility.**
**Position Responsibilities:**
+ Applies engineering technical standards, principles, theories, concepts and techniques to support product support engineering and analysis to ensure supportability, sustainability, reliability, maintainability and operability of products and services throughout its lifecycle.
+ Develop product definition, design and configuration.
+ Defines, evaluates and maintains engineering supportability, operability and maintainability requirements for products, systems and programs.
+ Analyzes data to produce support, flight operation and maintenance equipment requirements.
+ Evaluates engineering changes based on customer requirements and proposes program changes and manages implementation of changes.
+ Plans, researches, develops, analyzes, and designs modification and repair solutions that comply with customer, regulatory, Safety and company requirements.
+ Establishes planning and design criteria to develop integrated support and maintenance infrastructure.
+ Supports continued airworthiness.
+ Provides engineering and on-site technical assistance to customers' products including ground support equipment, training devices, training facilities, operations facilities and maintenance facilities.
+ Coordinates and supports proposal development.
**The Employer will not sponsor applicants for employment visa status.**
**Basic Qualifications (Required Skills/Experience):**
+ Bachelor's Degree and minimum 3-year of prior relevant experience such as electrical, mechanical or systems engineering.
+ 3+ years' experience reading and interpreting aircraft engineering drawings and/or process specifications
+ 3+ years' experience with aircraft technical manuals, task relationships and familiar with Technical Orders and/or Technical Order System requirements or equivalent
**Preferred Qualifications (Desired Skills/Experience):**
+ Bachelor's degree in a related technical field or higher preferred.
+ Experience using and applying military and commercial Maintenance Manual Publications, Instruction for Continued Airworthiness, Overhaul Manuals, Drawings, Technical Orders and Part Illustrated Manuals, Wiring Diagrams towards aircraft system's Maintenance Planning
+ Experience with Power Plant
+ Strong analytical and problem-solving skills, with the ability to evaluate complex technical information and make informed decisions.
+ Experience in commercial or military airworthiness certification
+ Experience using Microsoft Office Products like Outlook, Power Point, Excel and Word.
+ Proficient in reviewing detailed military work instructions, reading and interpreting blueprints, drawings, or specifications.
+ Ability to understand the big picture and the inter-relationships of all positions and activities in the system, including the impact of changes in one area on another area. This includes the ability to see and understand the inter-relationships between components of systems and plans, anticipate future events, and apply the principles of systems thinking to accelerate performance.
**Typical Education/Experience:**
+ Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, engineering technology (including manufacturing engineering technology), computer science, engineering data science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. In the USA, ABET accreditation is the preferred, although not required, accreditation standard.
**Relocation:**
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies _._
**Shift:**
This position is for 1st shift.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: 94,350 - 127,650
Applications for this position will be accepted until **Sept. 02, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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SYSTEM SUPPORT SPECIALIST

87101 Carnuel, New Mexico ASRC Federal Holding Company

Posted today

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Job Description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work

ASRC Federal Netcentric Technologies, LLC is seeking an Information Technology (IT) System Support Specialist on our KEOS contract at Kirtland Air Force Base (KAFB) in Albuquerque, New Mexico.

Job Summary:

The System Support Specialist manages and maintains mission-critical IT systems and ensures all systems have secure connections, are properly configured for network and standalone operation, are on-line, and perform smoothly to serve the needs of our company and our customers.

Duties and Responsibilities:

  • Configure and install operating systems utilizing the Air Force Standard Desktop Configuration (SDC) to laptop and desktop computers both classified and unclassified.

  • Perform hardware installation, connection of peripherals and installation and configuration of software.

  • Provide software application assistance for commonly used office automation applications and for Commercial Off-the-Shelf (COTS), Government Off-the- Shelf (GOTS) client and other web-based applications.

  • Manage user and computer accounts using Windows Active Directory Management Tools both classified and unclassified.

  • Handle and respond to customer calls, emails, and trouble tickets to include troubleshooting network connectivity problems on printers and computers and other IT related needs during duty hours. Provide 24/7 on-call service as needed.

  • Ensure all customer IT-related troubleshooting/requests are created, updated, and tracked in our local IT ticketing system.

  • Perform hardware and software troubleshooting and diagnostics of computers, printers, and other related peripherals. Fix LAN/WAN issues.

  • Provide policy guidance on all matters of information systems security.

  • Install and troubleshoot cameras used for surveillance, AV equipment, and tone cable from desktop to switch in LAN closets, install and repair cable.

  • Maintain and manage corporate IP network hardware and configurations in cooperation with corporate network engineers.

  • Perform setup, configuration, troubleshooting, and operational support of Apple iOS, and other approved wireless broadband device types, as well as commercial internet for customers, both corporate and government owned.

  • Perform duties of Unit Property Custodian of Automated Data Processing Equipment (ADPE) assigned to include inventory, turn-in and assistance in purchasing of all unit IT assets both corporate and government owned. Perform annual inventory of assets.

  • Perform duties of Unit Software License Manager, assisting with purchasing, documentation and reporting of all unit software both corporate and government owned. Perform annual inventory of software. Promote user awareness concerning unauthorized or illegal use of computer hardware and software.

  • Perform duties of Telecommunications Control Officer ensuring all telephone requirements are met.

  • Maintain computer management and support in accordance with all Air Force policies and directives.

  • Provide technical support to the 377 ABW Emergency Operations Center, CE Unit Control Center and Emergency Support Function members during exercises/real world situations.

  • Maintain the expertise in the development, support, and maintenance of MS SharePoint sites to improve processes.

Required Qualifications:

  • At least three years' experience working in an IT environment of like size and complexity, with hands-on experience installing, maintaining, and troubleshooting software/hardware of computers and related systems.

  • Currently hold or be able to obtain within six months at least one of the following certifications: CompTIA A+, CompTIA Network+, or CompTIA Security+.

  • Functional knowledge of Cybersecurity and IT issues as required.

  • Possess a working knowledge of computer security architectures and implementation of security controls.

  • Employ excellent organizational and time management skills with a strong attention to detail to accurately execute multiple tasks in a fast-paced environment.

  • Be able to take initiative and work independently without direct supervision.

  • Must have proficient English oral and written communication skills sufficient to effectively communicate with employees, management, and customers.

  • Must be a US citizen and currently possess or be able to obtain/maintain a U.S. government-issued security clearance.

  • Must possess and maintain a valid US driver's license.

  • Must be able to pass a drug screen.

Desired Qualifications:

  • Bachelor's degree in related field.

  • Possess current Security+ certification.

  • Three or more years working in Department of Defense IT customer services, networking, software applications, systems analysis, security, data management, operating systems, and/or systems administration; USAF preferred.

  • Experience performing: development and maintenance of existing SharePoint sites; management of data storage systems to ensure that they are operational; set-up and maintenance of user permissions on directories, organizational accounts, and user groups.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Job Details

Job Family SCA

Job Function SCA

Pay Type Hourly

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System Support Associate

76205 Denton, Texas Tetra Pak

Posted 3 days ago

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Job Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.

Job Summary

System Support Associate

Position reports to Tetra Pak office at 3300 Airport Road, Denton, TX 76207, but will work at vairous unanticipated work locations throughout the U.S.
80% Domestic and international travel required.
Telecommuting permitted based on business needs.
Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a System Support Associate, you will:

Complete field test projects, providing support for the launch of new filling and distribution equipment. Troubleshoot and resolve issues encountered with the automation distribution equipment. Provide feedback to client companies on equipment operation. Ensure accuracy of information in the machine database. Participate in regulatory filings for new machine systems. Monitor released improvements, optional kits, and development steps. Participate in equipment installations. Support field tests for equipment and performance improvements. Maintain updated documentation related to Tetra Pak's proprietary equipment and systems.

We believe you have

Bachelor's degree in Mechanical, Industrial, Electrical, Electronic, Mechatronic, or Automation Engineering, and 6 years of experience in the food industry. In the alternative, will accept a
Master's degree in Mechanical, Industrial, Electrical, Electronic, Mechatronic or Automation Engineering, and 4 years of experience in the food industry.

Must also have work experience with:

1. 4 years secondary package, cap, and straw application equipment;
2. TwinCAT and Cognex Insight software;
3. PLC programing and Rockwell Automation;
4. Electrical, Mechanical, Neumatic, and Hydraulic Systems troubleshooting;
5. Preventive and corrective maintenance;
6. Issue analysis and Kepner-Tregoe Problem Solving Methodology; and
7. Establishing network with global organizations.

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements


Apply Now

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at

This job posting expires on September 23, 2025 .
#LI-DNI

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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System Support Specialist

33222 Miami, Florida INSPYR Solutions

Posted 5 days ago

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Job Description

Title: System Support Specialist

Duration: 6 months initial contract

Location: Miami, FL (Hybrid)

Compensation: $25-$30/hr

Work Requirements: US Citizen, GC Holders, or Authorized to Work in the US

Job Description
  • The System Support Specialist's primary responsibility will be the Quality Assurance and sign-off of guest operation applications.
  • The successful candidate will review and analyze system specifications to understand software requirements.
  • Develop and execute test cases, analyze test results, and validate the functionality of various IT projects, including software applications, systems, and infrastructure, to ensure they meet operational standards.
  • The ideal candidate will have a strong background in IT testing, excellent analytical skills, and experience in a fast-paced environment. They will serve as a trusted advisor to the Senior Manager and peers regarding application performance.
  • Develop and execute comprehensive test plans covering functionality, performance, security, and usability.
  • Create test cases and scripts to validate software, perform manual and automated testing, including regression, system integration, and user acceptance testing.
  • Ensure business-critical applications operate efficiently; partner with teams to plan, test, and implement solutions when issues arise.
  • Manage test environments in collaboration with IT teams to support testing activities.
  • Assist Sr. System Specialists in procuring and maintaining port equipment/assets, ensuring timely repairs and replacements, and coordinating asset movements.
Qualifications
  • ISTQB certified; CAST certified; CompTIA Security+
  • 3+ years of experience in IT project testing
  • Strong understanding of software development life cycles
  • Knowledge of testing methodologies (e.g., Agile, Waterfall)
  • Familiarity with testing tools and frameworks
  • Basic programming knowledge
  • Experience with defect tracking tools (e.g., Azure, Bugzilla)
  • Ability to develop, execute, and analyze test cases
  • Excellent documentation and defect reporting skills
  • Strong analytical skills and communication abilities
  • Advanced testing certifications (CMST, CSQA) preferred
Benefits
  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • And much more!
About INSPYR Solutions

We focus on technology and quality, delivering flexible solutions tailored to client needs. Learn more at .

INSPYR Solutions is an Equal Employment Opportunity employer, complying with all applicable laws.

Additional Details
  • Seniority level: Entry level
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: Travel Arrangements

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System Support Specialist

78417 Corpus Christi, Texas Strativia

Posted 5 days ago

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Job Description

Job Purpose:

We are seeking a System Support Specialist to join our team and provide hands-on troubleshooting, technical support, and training for end users. In this role, you'll ensure that computer systems, networks, and peripherals run smoothly and reliably. You'll be the go-to person for resolving system issues, installing and configuring PCs, and keeping teams productive through effective IT support.

Responsibilities:
  • Provide troubleshooting and technical support for PCs, servers, LANs, printers, and related peripherals.
  • Perform hardware and software diagnostics, coordinate repairs, and resolve computer system problems.
  • Install, configure, and test operating systems, software applications, and peripheral devices.
  • Deliver technical, operational, and training support to end users through phone, email, or on-site assistance.
  • Support and maintain distributed PC/network environments, including setup, repair, and configuration of networked devices.
  • Serve as a help desk resource for system-related inquiries and issues.
  • Maintain documentation of troubleshooting steps, resolutions, and system changes.
  • Coordinate with network and telecommunications teams to address connectivity and configuration issues.
  • Provide user training for database, imaging, and other automated litigation support applications as needed.
  • Other duties as assigned.

Education and Qualifications:
  • Experience providing direct end-user support for both software and hardware environments (telephone and on-site).
  • Strong background in PC/network troubleshooting, system configuration, and hardware/software repair.
  • Hands-on familiarity with networks, telecommunications, and operating systems.
  • Prior teaching or training experience in computer applications preferred.
  • Experience in automated litigation support and DOJ office automation environments highly desirable.
  • Expertise in Microsoft Office applications (Word, Excel, Outlook, etc.); advanced skills in word processing, spreadsheets, and email systems.
  • Strong oral and written communication skills with a professional and pleasant telephone manner.
  • Bachelor's degree in IT, Computer Science, Business, or related field preferred.



Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated. If you are interested in the opportunity above please contact us and join a dynamic, fun and, fast growing organization.

Strativia is an Equal Opportunity Employer and strives for diversity. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets
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System Support Specialist

23500 Norfolk, Virginia Synectic Solutions

Posted 24 days ago

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Job Description

Primary Functions: 

  • Provide troubleshooting assistance and problem resolution for computer systems in a variety of environments.

  • Provide assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages. 

Education/Experience/Skills:

  • High School diploma or GED

  • Must be working towards one of the relevant certifications below or with COR approval complete a vendor/platform specific certification.

  • Relevant Certification

  • Professional Software Engineering Master (PSEM)

  • Certified Software Development Professional (CSDP)

  • COR Approved Platform Specific Certification

  • Microsoft role-based certifications

  • Microsoft Certified Applicable s Developer (MCAD)

  • Microsoft Certified Database Administrator (MCDBA)

  • CISCO Certified Network Professional (CCNP)

  • CISCO Certified Design Professional (CCDP)

  • Oracle Certified Professional (OCP)

  • VMWare Certified Professional (VCP).

  • One (1) year experience providing troubleshooting assistance and problem resolution for computer systems in a variety of environments.

  • Experience providing assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages. 

  • In lieu of experience, individual shall have completed 30 hrs. of postsecondary computer-related classes with a 3.0/4.0 cumulative GPA (resume to specify completed relevant courses).

What Your Experience Working for Us Will Be Like

Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.

About Synectic Solutions, Inc. (SSI)

Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics.

Ready to apply?

If this job sounds like a fit for you, then click on the ‘apply’ button below. Good luck!

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System Support Specialist

68197 Omaha, Nebraska Marvel Medical Staffing

Posted 24 days ago

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Job Description

Objective:

We are seeking a detail-oriented and proactive Systems Support Specialist to join our team. The Systems Support Specialist will play a key role in supporting our internal technology operations, including help desk support, system automations, dashboard creation, employee onboarding/offboarding, and other day-to-day IT functions.

Key Responsibilities:

System Support
  • Respond to and resolve technical support requests via ticketing system (hardware, software, network, access issues, etc.)
  • Provide remote support to employees as needed
  • Assist in creating automations and workflows to improve operational efficiency
Dashboards and Reporting
  • Build and maintain dashboards using tools such as Power BI, Snowflake, etc.
  • Generate regular system performance and incident reports
User Onboarding & Offboarding
  • Set up and decommission user accounts, email, access permissions, and devices
  • Maintain records of IT asset assignment and user configurations
Cybersecurity Support
  • Conduct security awareness tasks such as phishing simulations
  • Assist in monitoring suspicious activity and reporting incidents
Systems Maintenance
  • Perform routine software updates, backups, and basic troubleshooting
  • Support the implementation of new tools and systems
Documentation & Process Improvement
  • Document IT procedures and user guides
  • Identify opportunities for process improvements within business systems operations
Required Education/Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
  • Associate's or bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience)
  • 1-3 years of experience in an IT support or help desk role
  • Familiarity with ticketing systems (e.g., Asana, Freshservice, etc.)
  • Basic knowledge of automation tools (Zapier, Power Automate, etc.)
  • Experience with data visualization and reporting tools (Excel, Power BI, Google Sheets, etc.)
  • Understanding of user provisioning in cloud environments (Microsoft 365, Google Workspace, etc.)
  • Knowledge of coding languages is a plus
  • Foundational understanding of cybersecurity best practices
  • Excellent communication and customer service skills
  • Ability to multitask and manage priorities in a fast-paced environment
Location Notes: This is a primarily remote position. However, this person must reside within 2 hours of the Omaha, Nebraska area as some travel to Omaha will likely occur. We approximate that this travel will take place roughly 1-2 times per month. This travel is for managing of assets such as laptops and mailing out any equipment we have on hand when needed.

Benefits:
  • Competitive pay package including a salary range of $65,000 to $70,000 annually.
  • Development opportunities to grow your skills in all areas of IT and Business Systems.
  • Inclusive and collaborative team culture.
  • Medical, dental, vision, and ancillary insurance options.
  • 401k programs including both pre-tax and Roth contribution options.
  • Remote first approach. In fact, our entire company is remote.
  • Tuition assistance program at Bellevue University which offers amazing online programs for associates, bachelors, masters, and doctoral degrees.


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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SYSTEM SUPPORT SPECIALIST

87190 Albuquerque, New Mexico ASRC Federal Holding Company

Posted 1 day ago

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Job Description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work
ASRC Federal Netcentric Technologies, LLC is seeking an Information Technology (IT) **System Support Specialist** on our KEOS contract at Kirtland Air Force Base (KAFB) in Albuquerque, New Mexico.
**Job Summary:**
The **System Support Specialist** manages and maintains mission-critical IT systems and ensures all systems have secure connections, are properly configured for network and standalone operation, are on-line, and perform smoothly to serve the needs of our company and our customers.
**Duties and Responsibilities:**
+ Configure and install operating systems utilizing the Air Force Standard Desktop Configuration (SDC) to laptop and desktop computers both classified and unclassified.
+ Perform hardware installation, connection of peripherals and installation and configuration of software.
+ Provide software application assistance for commonly used office automation applications and for Commercial Off-the-Shelf (COTS), Government Off-the- Shelf (GOTS) client and other web-based applications.
+ Manage user and computer accounts using Windows Active Directory Management Tools both classified and unclassified.
+ Handle and respond to customer calls, emails, and trouble tickets to include troubleshooting network connectivity problems on printers and computers and other IT related needs during duty hours. Provide 24/7 on-call service as needed.
+ Ensure all customer IT-related troubleshooting/requests are created, updated, and tracked in our local IT ticketing system.
+ Perform hardware and software troubleshooting and diagnostics of computers, printers, and other related peripherals. Fix LAN/WAN issues.
+ Provide policy guidance on all matters of information systems security.
+ Install and troubleshoot cameras used for surveillance, AV equipment, and tone cable from desktop to switch in LAN closets, install and repair cable.
+ Maintain and manage corporate IP network hardware and configurations in cooperation with corporate network engineers.
+ Perform setup, configuration, troubleshooting, and operational support of Apple iOS, and other approved wireless broadband device types, as well as commercial internet for customers, both corporate and government owned.
+ Perform duties of Unit Property Custodian of Automated Data Processing Equipment (ADPE) assigned to include inventory, turn-in and assistance in purchasing of all unit IT assets both corporate and government owned. Perform annual inventory of assets.
+ Perform duties of Unit Software License Manager, assisting with purchasing, documentation and reporting of all unit software both corporate and government owned. Perform annual inventory of software. Promote user awareness concerning unauthorized or illegal use of computer hardware and software.
+ Perform duties of Telecommunications Control Officer ensuring all telephone requirements are met.
+ Maintain computer management and support in accordance with all Air Force policies and directives.
+ Provide technical support to the 377 ABW Emergency Operations Center, CE Unit Control Center and Emergency Support Function members during exercises/real world situations.
+ Maintain the expertise in the development, support, and maintenance of MS SharePoint sites to improve processes.
**Required Qualifications:**
+ At least three years' experience working in an IT environment of like size and complexity, with hands-on experience installing, maintaining, and troubleshooting software/hardware of computers and related systems.
+ Currently hold or be able to obtain within six months at least one of the following certifications: CompTIA A+, CompTIA Network+, or CompTIA Security+.
+ Functional knowledge of Cybersecurity and IT issues as required.
+ Possess a working knowledge of computer security architectures and implementation of security controls.
+ Employ excellent organizational and time management skills with a strong attention to detail to accurately execute multiple tasks in a fast-paced environment.
+ Be able to take initiative and work independently without direct supervision.
+ Must have proficient English oral and written communication skills sufficient to effectively communicate with employees, management, and customers.
+ Must be a US citizen and currently possess or be able to obtain/maintain a U.S. government-issued security clearance.
+ Must possess and maintain a valid US driver's license.
+ Must be able to pass a drug screen.
**Desired Qualifications:**
+ Bachelor's degree in related field.
+ Possess current Security+ certification.
+ Three or more years working in Department of Defense IT customer services, networking, software applications, systems analysis, security, data management, operating systems, and/or systems administration; USAF preferred.
+ Experience performing: development and maintenance of existing SharePoint sites; management of data storage systems to ensure that they are operational; set-up and maintenance of user permissions on directories, organizational accounts, and user groups.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **SCA**
**Job Function** **SCA**
**Pay Type** **Hourly**
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