15,623 Analyst Support jobs in the United States

IT System Support Analyst

90899 Long Beach, California American Golf

Posted 7 days ago

Job Viewed

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Job Description

Company Overview

ABOUT AMERICAN GOLF

American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.

Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.

We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.

Job Details

Job Purpose:

The IT Systems Support Analyst will be responsible for continuous (24/7) technical support for Point of Sale (POS) and IT Systems across our golf course venues. This role involves collaborating with various departments to understand configuration requirements and translating them into effective system setups.

Responsibilities
  • Centrally manage POS data sets and configuration files using enterprise management tools.
  • Work closely with Marketing and Operations to ensure programming changes meet operational needs in our courses.
  • Maintain distinct price tiers and configuration settings by brand, market, region, and Golf Shop type, including sales tax rates/rules and kitchen routing schemes.
  • Collaborate with Culinary and Beverage teams to configure menus and inventory items.
  • Support the implementation of POS and IT related systems for new opening courses.
  • Coordinate with Operations and Training on field communications related to system updates.
  • Configure reporting systems based on feedback from operations.
  • Effectively prioritize tasks and communicate progress and status updates.
  • Manage and direct AGC's Technical Support's daily operations
  • Maintain inter-departmental relationships that contribute to the daily operations of the Technical Support Team
  • Create training documentation for the Technical Support Team & Field / Home Office Co-Workers
  • Coordinate training sessions for the Technical Support Team
  • Work with the Director and the POS Team to research inconsistencies in the point of sale (POS) to the accounting reconciliation
  • Maintain Call Tracking System
  • Vendor Relationship
  • Technical Product Research, Development, and Deployment
  • Customer and Co-Worker Relationship
  • Other duties may be assigned by management.
  • Special project research and implementation
  • Coordinate all technologies related to AGC acquisitions and dispositions
Additional Information

Qualifications
  • Proficient in operating and supporting the following equipment and systems :
      • Desktop PCs
      • Network hubs/switches
      • POS touchscreen monitors
      • Receipt Printers
      • Kitchen printers
      • Data cabling (troubleshooting)
      • POS registers and components
      • Operating systems (Windows Server (2019-2025)
      • Windows 11 Pro/ Windows 10 Pro
      • Apple iOS / macOS
      • Microsoft Office365 applications
      • Extensive experience with retail/dining POS software
  • Basic accounting knowledge.
  • Good customer service skills.
  • Ability to handle multiple tasks of varying complexity.
  • Self-motivated and focused, but with the ability to work well in a team environment.
  • Asset Management Experience
  • Proven experience with Office365 applications and MS Azure environments
  • Understanding of available and emerging IT technologies
  • Understanding of industry best practices and methodologies
  • Systems design for high availability, security, scalability, and reliability
  • Understanding systems operations, systems management, database management, security, and hardware and system interoperability.
  • Ability to estimate scope and delivery schedules for projects
  • Proven Leadership skills
  • Strong communication and interpersonal skills
  • Ability to interact with senior management team
Education
  • 2-3 Years of Technical College/University; 4 years of related experience in industry, retail and/or technical operations; or equivalent combination of education and experience
  • Technical A+, Network+ or Microsoft certifications preferred
Working Conditions
  • Office-based work with planning, strategizing, and coordination with teams to manage any IT initiatives.
  • Collaboration with internal teams and external partners.
  • Adaptability to a dynamic and vibrant environment.
  • Flexibility to manage multiple projects simultaneously.
  • Work hours may vary based on schedule and business needs.
  • Flexibility to work some Holidays and weekends on a rotating basis.
  • Special conditions may include prolonged periods of sitting or standing and lifting up to 50 pounds.
  • Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions.
  • Occasional travel may be required to attend industry conferences or for implementation of services at courses.
What We Offer:
  • A competitive salary and benefits package.
  • Compensation Range: $68,640
  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan with company match
  • Employee Assistance Program
  • Flexible PTO and more

American Golf Corporation is committed to providing equal employment opportunities. We do not discriminate against employees or applicants based on any legally recognized basis, including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.
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IT System Support Analyst

90899 Long Beach, California Drive Shack Inc.

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Company Overview

ABOUT AMERICAN GOLF

American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.

Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.

We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.

Job Details

Job Purpose:

The IT Systems Support Analyst will be responsible for continuous (24/7) technical support for Point of Sale (POS) and IT Systems across our golf course venues. This role involves collaborating with various departments to understand configuration requirements and translating them into effective system setups.

Responsibilities
  • Centrally manage POS data sets and configuration files using enterprise management tools.
  • Work closely with Marketing and Operations to ensure programming changes meet operational needs in our courses.
  • Maintain distinct price tiers and configuration settings by brand, market, region, and Golf Shop type, including sales tax rates/rules and kitchen routing schemes.
  • Collaborate with Culinary and Beverage teams to configure menus and inventory items.
  • Support the implementation of POS and IT related systems for new opening courses.
  • Coordinate with Operations and Training on field communications related to system updates.
  • Configure reporting systems based on feedback from operations.
  • Effectively prioritize tasks and communicate progress and status updates.
  • Manage and direct AGC's Technical Support's daily operations
  • Maintain inter-departmental relationships that contribute to the daily operations of the Technical Support Team
  • Create training documentation for the Technical Support Team & Field / Home Office Co-Workers
  • Coordinate training sessions for the Technical Support Team
  • Work with the Director and the POS Team to research inconsistencies in the point of sale (POS) to the accounting reconciliation
  • Maintain Call Tracking System
  • Vendor Relationship
  • Technical Product Research, Development, and Deployment
  • Customer and Co-Worker Relationship
  • Other duties may be assigned by management.
  • Special project research and implementation
  • Coordinate all technologies related to AGC acquisitions and dispositions
Additional Information

Qualifications
  • Proficient in operating and supporting the following equipment and systems :
      • Desktop PCs
      • Network hubs/switches
      • POS touchscreen monitors
      • Receipt Printers
      • Kitchen printers
      • Data cabling (troubleshooting)
      • POS registers and components
      • Operating systems (Windows Server (2019-2025)
      • Windows 11 Pro/ Windows 10 Pro
      • Apple iOS / macOS
      • Microsoft Office365 applications
      • Extensive experience with retail/dining POS software
  • Basic accounting knowledge.
  • Good customer service skills.
  • Ability to handle multiple tasks of varying complexity.
  • Self-motivated and focused, but with the ability to work well in a team environment.
  • Asset Management Experience
  • Proven experience with Office365 applications and MS Azure environments
  • Understanding of available and emerging IT technologies
  • Understanding of industry best practices and methodologies
  • Systems design for high availability, security, scalability, and reliability
  • Understanding systems operations, systems management, database management, security, and hardware and system interoperability.
  • Ability to estimate scope and delivery schedules for projects
  • Proven Leadership skills
  • Strong communication and interpersonal skills
  • Ability to interact with senior management team
Education
  • 2-3 Years of Technical College/University; 4 years of related experience in industry, retail and/or technical operations; or equivalent combination of education and experience
  • Technical A+, Network+ or Microsoft certifications preferred
Working Conditions
  • Office-based work with planning, strategizing, and coordination with teams to manage any IT initiatives.
  • Collaboration with internal teams and external partners.
  • Adaptability to a dynamic and vibrant environment.
  • Flexibility to manage multiple projects simultaneously.
  • Work hours may vary based on schedule and business needs.
  • Flexibility to work some Holidays and weekends on a rotating basis.
  • Special conditions may include prolonged periods of sitting or standing and lifting up to 50 pounds.
  • Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions.
  • Occasional travel may be required to attend industry conferences or for implementation of services at courses.
What We Offer:
  • A competitive salary and benefits package.
  • Compensation Range: $68,640
  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan with company match
  • Employee Assistance Program
  • Flexible PTO and more

American Golf Corporation is committed to providing equal employment opportunities. We do not discriminate against employees or applicants based on any legally recognized basis, including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.
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IT Analyst-Support Services

27703 Durham, North Carolina Duke University

Posted today

Job Viewed

Tap Again To Close

Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

IT Analyst

Duke Health Access Services (DHAS) is committed to providing outstanding service for our patients, providers, and administrators. In this position the staff member should be committed to building a warm and inviting experience while performing multiple tasks. They should be a self-starter and possess strong work ethics. They must be able to manage multiple priorities effectively and take ownership to resolve complex, intradepartmental problems. They should be able to adapt to change within a fast-paced environment.

DHAS staff members support the following values and behaviors through their daily actions and decisions:

Trust - Be honest; follow through; have confidence in each other

Respect- Be understanding; listen; consider other viewpoints; give others credit

Ownership - Be accountable; admit mistakes; offer solutions

Collaboration - Work together; share ideas and information; communicate openly

Support- Express gratitude; be present; help others

Kindness - Be genuine; be considerate; show empathy

This position will be responsible for performing essential tasks required for the creation of provider scheduling templates within the MaestroCare system. In addition, they coordinate key components of template changes and patient notification involved in provider and clinic relocations and the opening of new facilities. Individuals in this position will be Cadence certified and report to the Manager of DHAS Support Services.

Duties include:

  • Serve as liaison among DHAS, Revenue Management, Clinic Management and Maestro Care teams for development, deployment, support, testing, and implementation involving provider templates in Cadence.
  • Manage new referral request process, including referral work queue design for new clinics and clinic relocations, researching request details with clinic/division requestor, and making recommendations to referral workgroup regarding referral orders and workflow.
  • Test and implement build activities and provide expertise in the areas of design, build, testing, and scheduling processes around provider scheduling templates.
  • Represent DHAS Support Services at validation sessions, regular facility maintenance meetings, hospital-based conversion meetings, and clinic relocation/implementation meetings.
  • Create and carry out deployment tasks, and participate in build, testing, and support.
  • Advise and assist with complex template build, including updates to MaestroCare master files.
  • Educate and train end- users via face-to-face, phone, email, WebEx and classroom training classes on complex template build and referral process
  • Act as Maestro Care Cadence application expert for template build functionality and referral workflow
  • Evaluate and respond to the service now tickets for department's assignment groups.
  • Research and advise customers on best practice for visit types, blocks, block releases and other template components; serve as gatekeeper for new visit type requests. Make recommendations and forward to DHAS/Service Access/IT group for approval.
  • Generate provider patient reports for departing providers and relocating providers to facilitate patient communication
  • Coordinate appointment conversion activities for new clinic acquisitions and hospital-based clinic conversions, including the coordination of patient notification via letter and telephone reminder.
  • Maintain coordinate with outside vendors for mailing of patient letters and updates to automated appointment reminder system. Serve as resident experts on appointment communication methods.
  • Provide hands-on support to clinics and DHAS Access Centers as needed during conversions and go-lives.
  • Collaborate with management and end users to request, test, and implement changes to the Cadence system
  • Provide system production support including the analysis, prioritization, and implementation of requested changes
  • Responsible for Epic upgrade/new version testing, validation, and implementation
  • Responsible for template-related components in Master Files, such as blocks, appointment durations, block settings in DEP, provider mapping to DEP
  • Responsible for Master File maintenance including keeping all test systems coordinated for template build-related components
  • Develop and document system and user procedures as necessary


Certification :
Candidates without Cadence certification at time of hire are expected to successfully complete the certification process within 6 months of hire. The certification process includes attending a formal Epic training program requiring attendance at the training facilities in Verona, Wisconsin. Training for certification includes classroom instruction, project assignments, competency exams and e-learning classes. Failure to obtain Epic certification within the defined timeline may result in termination.

Education/Experience:

Bachelor's degree preferred, with focus on business or healthcare related fields OR equivalent technical and/or management experience (4 years) in health care settings such as outpatient clinics or access centers. Epic Cadence Certification preferred. Management experience is highly preferred.

Skills:

Strong technical skills, preferably using Epic electronic health record software

Experience working with health care providers and administrators

Excellent verbal and written communication skills

Excellent customer services skills

Ability to lead teams and reach consensus

Ability to manage multiple projects and achieve targeted completion dates

Ability to think critically to develop technical solution to problems

Attention to detail and accuracy

Ability to translate business process into technical solution

Knowledge of project management

User technical support/training

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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IT Analyst-Support Services

27703 Durham, North Carolina Dukehealth.org

Posted 2 days ago

Job Viewed

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Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

IT Analyst

Duke Health Access Services (DHAS) is committed to providing outstanding service for our patients, providers, and administrators.In this position the staff member should be committed to building a warm and inviting experience while performing multiple tasks.They should be a self-starter and possess strong work ethics.They must be able to manage multiple priorities effectively and take ownership to resolve complex, intradepartmental problems. They should be able to adapt to change within a fast-paced environment.

DHAS staff members support the following values and behaviors through their daily actions and decisions:

Trust - Be honest; follow through; have confidence in each other

Respect- Be understanding; listen; consider other viewpoints; give others credit

Ownership - Be accountable; admit mistakes; offer solutions

Collaboration - Work together; share ideas and information; communicate openly

Support- Express gratitude; be present; help others

Kindness - Be genuine; be considerate; show empathy

This position will be responsible for performing essential tasks required for the creation of provider scheduling templates within the MaestroCare system.In addition, they coordinate key components of template changes and patient notification involved in provider and clinic relocations and the opening of new facilities. Individuals in this position will be Cadence certified and report to the Manager of DHAS Support Services.

Duties include:

  • Serve as liaison among DHAS, Revenue Management, Clinic Management and Maestro Care teams for development, deployment, support, testing, and implementation involving provider templates in Cadence.
  • Manage new referral request process, including referral work queue design for new clinics and clinic relocations, researching request details with clinic/division requestor, and making recommendations to referral workgroup regarding referral orders and workflow.
  • Test and implement build activities and provide expertise in the areas of design, build, testing, and scheduling processes around provider scheduling templates.
  • Represent DHAS Support Services at validation sessions, regular facility maintenance meetings, hospital-based conversion meetings, and clinic relocation/implementation meetings.
  • Create and carry out deployment tasks, and participate in build, testing, and support.
  • Advise and assist with complex template build, including updates to MaestroCare master files.
  • Educate and train end- users via face-to-face, phone, email, WebEx and classroom training classes on complex template build and referral process
  • Act as Maestro Care Cadence application expert for template build functionality and referral workflow
  • Evaluate and respond to the service now tickets for department's assignment groups.
  • Research and advise customers on best practice for visit types, blocks, block releases and other template components; serve as gatekeeper for new visit type requests. Make recommendations and forward to DHAS/Service Access/IT group for approval.
  • Generate provider patient reports for departing providers and relocating providers to facilitate patient communication
  • Coordinate appointment conversion activities for new clinic acquisitions and hospital-based clinic conversions, including the coordination of patient notification via letter and telephone reminder.
  • Maintain coordinate with outside vendors for mailing of patient letters and updates to automated appointment reminder system. Serve as resident experts on appointment communication methods.
  • Provide hands-on support to clinics and DHAS Access Centers as needed during conversions and go-lives.
  • Collaborate with management and end users to request, test, and implement changes to the Cadence system
  • Provide system production support including the analysis, prioritization, and implementation of requested changes
  • Responsible for Epic upgrade/new version testing, validation, and implementation
  • Responsible for template-related components in Master Files, such as blocks, appointment durations, block settings in DEP, provider mapping to DEP
  • Responsible for Master File maintenance including keeping all test systems coordinated for template build-related components
  • Develop and document system and user procedures as necessary


Certification :
Candidates without Cadence certification at time of hire are expected to successfully complete the certification process within 6 months of hire.The certification process includes attending a formal Epic training program requiring attendance at the training facilities in Verona, Wisconsin.Training for certification includes classroom instruction, project assignments, competency exams and e-learning classes. Failure to obtain Epic certification within the defined timeline may result in termination.

Education/Experience:

Bachelor's degree preferred, with focus on business or healthcare related fields OR equivalent technical and/or management experience (4 years) in health care settings such as outpatient clinics or access centers. Epic Cadence Certification preferred. Management experience is highly preferred.

Skills:

Strong technical skills, preferably using Epic electronic health record software

Experience working with health care providers and administrators

Excellent verbal and written communication skills

Excellent customer services skills

Ability to lead teams and reach consensus

Ability to manage multiple projects and achieve targeted completion dates

Ability to think critically to develop technical solution to problems

Attention to detail and accuracy

Ability to translate business process into technical solution

Knowledge of project management

User technical support/training

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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IT Analyst-Support Services

27703 Durham, North Carolina Duke Clinical Research Institute

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

IT Analyst

Duke Health Access Services (DHAS) is committed to providing outstanding service for our patients, providers, and administrators. In this position the staff member should be committed to building a warm and inviting experience while performing multiple tasks. They should be a self-starter and possess strong work ethics. They must be able to manage multiple priorities effectively and take ownership to resolve complex, intradepartmental problems. They should be able to adapt to change within a fast-paced environment.

DHAS staff members support the following values and behaviors through their daily actions and decisions:

Trust -Be honest; follow through; have confidence in each other

Respect- Beunderstanding; listen; consider other viewpoints; give others credit

Ownership - Be accountable; admit mistakes; offer solutions

Collaboration -Work together; share ideas and information; communicate openly

Support- Express gratitude; be present; help others

Kindness - Be genuine; be considerate; show empathy

This position will be responsible for performing essential tasks required for the creation of provider scheduling templates within the MaestroCare system. In addition, they coordinate key components of template changes and patient notification involved in provider and clinic relocations and the opening of new facilities. Individuals in this position will be Cadence certified and report to the Manager of DHAS Support Services.

Duties include:

  • Serve as liaison among DHAS, Revenue Management, Clinic Management and Maestro Care teams for development, deployment, support, testing, and implementation involving provider templates in Cadence.
  • Manage new referral request process, including referral work queue design for new clinics and clinic relocations, researching request details with clinic/division requestor, and making recommendations to referral workgroup regarding referral orders and workflow.
  • Test and implement build activities and provide expertise in the areas of design, build, testing, and scheduling processes around provider scheduling templates.
  • Represent DHAS Support Services at validation sessions, regular facility maintenance meetings, hospital-based conversion meetings, and clinic relocation/implementation meetings.
  • Create and carry out deployment tasks, and participate in build, testing, and support.
  • Advise and assist with complex template build, including updates to MaestroCare master files.
  • Educate and train end- users via face-to-face, phone, email, WebEx and classroom training classes on complex template build and referral process
  • Act as Maestro Care Cadence application expert for template build functionality and referral workflow
  • Evaluate and respond to the service now tickets for department's assignment groups.
  • Research and advise customers on best practice for visit types, blocks, block releases and other template components; serve as gatekeeper for new visit type requests. Make recommendations and forward to DHAS/Service Access/IT group for approval.
  • Generate provider patient reports for departing providers and relocating providers to facilitate patient communication
  • Coordinate appointment conversion activities for new clinic acquisitions and hospital-based clinic conversions, including the coordination of patient notification via letter and telephone reminder.
  • Maintain coordinate with outside vendors for mailing of patient letters and updates to automated appointment reminder system. Serve as resident experts on appointment communication methods.
  • Provide hands-on support to clinics and DHAS Access Centers as needed during conversions and go-lives.
  • Collaborate with management and end users to request, test, and implement changes to the Cadence system
  • Provide system production support including the analysis, prioritization, and implementation of requested changes
  • Responsible for Epic upgrade/new version testing, validation, and implementation
  • Responsible for template-related components in Master Files, such as blocks, appointment durations, block settings in DEP, provider mapping to DEP
  • Responsible for Master File maintenance including keeping all test systems coordinated for template build-related components
  • Develop and document system and user procedures as necessary

Certification :
Candidates without Cadence certification at time of hire are expected to successfully complete the certification process within 6 months of hire. The certification process includes attending a formal Epic training program requiring attendance at the training facilities in Verona, Wisconsin. Training for certification includes classroom instruction, project assignments, competency exams and e-learning classes. Failure to obtain Epic certification within the defined timeline may result in termination.

Education/Experience:

Bachelor's degree preferred, with focus on business or healthcare related fields OR equivalent technical and/or management experience (4 years) in health care settings such as outpatient clinics or access centers. Epic Cadence Certification preferred. Management experience is highly preferred.

Skills:

Strong technical skills, preferably using Epic electronic health record software

Experience working with health care providers and administrators

Excellent verbal and written communication skills

Excellent customer services skills

Ability to lead teams and reach consensus

Ability to manage multiple projects and achieve targeted completion dates

Ability to think critically to develop technical solution to problems

Attention to detail and accuracy

Ability to translate business process into technical solution

Knowledge of project management

User technical support/training

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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Analyst, Support Operations I

85286 Tempe, Arizona US Tech Solutions

Posted today

Job Viewed

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Job Description

**Job Summary:**
+ Supports and manages the creation of sales orders based on customer purchase orders submitted.
**Principal Responsibilities:**
+ Enter and book clean sales order based on purchase orders received from customers and ensure they matched exactly to a quote if applicable. Provide timely feedback to the quote specialist team if applicable. Manage any/all sales order changes/updates as applicable. Clear any/all orders blocks (Credit/Price/Denied Party, etc.) to meet standard Service Level Agreements.
+ Communication with Sales Ops team members regarding quote/order mismatch issues, customer terms issues, order blocks that need escalation, etc.
+ Owns booking of all order types including standard off the shelf, integration order types (Modified off the shelf including make to order, make to stock and config to order), as well as consignment, warranty repair, manual kit billing, COI/SBE/CBB, etc.
+ Requests to support teams to clear order blocks for credit, pricing issues, denied parties, etc.
+ Customer Master CMIR support
+ First commit promise date determination
+ Other duties as assigned.
**Job Level Specifications:**
+ Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
+ Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
+ Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.
+ Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.
+ Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.
**Work Experience:**
+ Typically requires a minimum of two years of related experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Unmanned Program Analyst Support

20746 Suitland, Maryland Prescient Edge

Posted 4 days ago

Job Viewed

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Job Description

Job Title

Unmanned Program Analyst Support

Location

Suitland, MD 20020 US (Primary)
Washington, DC 20032 US

Category

Research, Development, and Engineering

Job Type

Full-Time

Career Level

Staff

Education

Master's Degree

Travel

Up to 25%

Security Clearance Required

Top Secret

Job Description

Prescient Edge is looking for an Unmanned Program Analyst Support to:

Responsibilities:

  • Unmanned Systems Operations Analyst with expertise in military operations and an understanding of Unmanned Systems to support a government customer
  • Maintain situational awareness of existing UxS, capabilities, and employment
  • Assess/analyze current UxS capabilities, employment and make recommendations on improving UxS employment
  • Working in conjunction with planners to provide operational insights and improve current and future UxS plans
  • Working with the Policy team and provide operational insight to improve UxS policy development
  • Prepare written products (reports, info papers, executive summaries)
  • Prepare and present briefings to leadership and stakeholders
  • Respond to requests for information from Congress, the Military Services, Combatant Commands, and other stakeholders
  • The successful candidate will be comfortable working in a fast-paced military operations environment
Job Requirements

Experience :
  • Desired experience: 10+ years of experience related to the specific labor category with at least a portion of the experience within the last 2 years.
  • Navy experience required.
Desired Education:
  • Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have Bachelor's degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master's degree.
Clearance:
  • Active Top-Secret clearance.
Location:
  • Suitland, MD and Washington, D.C.


Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
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System Analyst/Windows/Support

08628 West Trenton, New Jersey Motion Recruitment Partners LLC

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

System Analyst/Windows/Support

Trenton, New Jersey

Onsite

Contract

$30/hr - $35/hr

A growing manufacturing company is looking to hire a Systems Analyst to support and manage their Windows environment. They are looking for someone to support end users, server environment, and M365 technologies. You will be responsible for day to day support as well as ensuring the IT equipment is patched, updated, and secure. You will work with local site management on planning updates and maintenance to servers, hardware, and software. You will also be doing basic network troubleshooting work.

This is a very stable company that will allow you to make a large impact on the IT department and learn new technologies. They are looking for someone who can be an independent worker and likes to bring new ideas to the table.

Required Skills & Experience

  • Expertise in Windows OS Support, 10, 11

  • Strong Window Server Support

  • Virtualization Support, VMware

  • Strong Understanding of DR and Backup policies

  • Strong experience resolving tickets

  • O365 Email Support

  • Active Directory, add/remove users and permissions

  • Understanding of Cisco Meraki

Desired Skills & Experience

  • Cisco Switching Knowledge

  • Microsoft Certifications

  • Azure Knoweldge

What You Will Be Doing

Tech Breakdown

  • 90% Windows

  • 10% MAC

Daily Responsibilities

  • 60% End User/Microsoft Support

  • 40% Server Support

The Offer

You will receive the following benefits:

  • Full Health Benefits

  • Paid Time Off

  • Career Growth Opportunity

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family

  • Dental & Orthodontia Benefits

  • Vision Benefits

  • Health Savings Account (HSA)

  • Health and Dependent Care Flexible Spending Accounts

  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

  • Hospital Indemnity Insurance

  • 401(k) including match with pre and post-tax options

  • Paid Sick Time Leave

  • Legal and Identity Protection Plans

  • Pre-tax Commuter Benefit

  • 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Kayla Plasha

Specialization:

  • System Administration
View Now

System Analyst/Windows/Support

08628 West Trenton, New Jersey Motion Recruitment

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

A growing manufacturing company is looking to hire a Systems Analyst to support and manage their Windows environment. They are looking for someone to support end users, server environment, and M365 technologies. You will be responsible for day to day support as well as ensuring the IT equipment is patched, updated, and secure. You will work with local site management on planning updates and maintenance to servers, hardware, and software. You will also be doing basic network troubleshooting work.

This is a very stable company that will allow you to make a large impact on the IT department and learn new technologies. They are looking for someone who can be an independent worker and likes to bring new ideas to the table.

Required Skills & Experience

  • Expertise in Windows OS Support, 10, 11
  • Strong Window Server Support
  • Virtualization Support, VMware
  • Strong Understanding of DR and Backup policies
  • Strong experience resolving tickets
  • O365 Email Support
  • Active Directory, add/remove users and permissions
  • Understanding of Cisco Meraki
Desired Skills & Experience
  • Cisco Switching Knowledge
  • Microsoft Certifications
  • Azure Knoweldge
What You Will Be Doing
Tech Breakdown
  • 90% Windows
  • 10% MAC
Daily Responsibilities
  • 60% End User/Microsoft Support
  • 40% Server Support
The Offer
You will receive the following benefits:
  • Full Health Benefits
  • Paid Time Off
  • Career Growth Opportunity

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:
  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan


Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Kayla Plasha

Specialization :
  • System Administration
View Now

System Analyst/Windows/Support

08629 Trenton, New Jersey Motion Recruitment Partners

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

System Analyst/Windows/Support
Trenton, New Jersey
**Onsite**
Contract
$30/hr - $35/hr
A growing manufacturing company is looking to hire a Systems Analyst to support and manage their Windows environment. They are looking for someone to support end users, server environment, and M365 technologies. You will be responsible for day to day support as well as ensuring the IT equipment is patched, updated, and secure. You will work with local site management on planning updates and maintenance to servers, hardware, and software. You will also be doing basic network troubleshooting work.
This is a very stable company that will allow you to make a large impact on the IT department and learn new technologies. They are looking for someone who can be an independent worker and likes to bring new ideas to the table.
**Required Skills & Experience**
+ Expertise in Windows OS Support, 10, 11
+ Strong Window Server Support
+ Virtualization Support, VMware
+ Strong Understanding of DR and Backup policies
+ Strong experience resolving tickets
+ O365 Email Support
+ Active Directory, add/remove users and permissions
+ Understanding of Cisco Meraki
**Desired Skills & Experience**
+ Cisco Switching Knowledge
+ Microsoft Certifications
+ Azure Knoweldge
**What You Will Be Doing**
Tech Breakdown
+ 90% Windows
+ 10% MAC
Daily Responsibilities
+ 60% End User/Microsoft Support
+ 40% Server Support
**The Offer**
You will receive the following benefits:
+ Full Health Benefits
+ Paid Time Off
+ Career Growth Opportunity
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Kayla Plasha
**Specialization:**
+ System Administration
View Now
 

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