3,831 Analyst Support jobs in the United States

Contract Analyst Support

78006 Boerne, Texas Corestaff Services

Posted today

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Job Description

Job Title: Contract Analyst Support

Location: Boerne, TX (Onsite)

Pay: Up to $20/hr depending on experience


Position Summary

This role provides technical and administrative support for Market Access operations, including the management of commercial and government contracts. Responsibilities include setting up indirect contracts, maintaining pricing data, processing rebates and payments, and supporting compliance efforts. The position works closely with internal teams such as Compliance, IT, Accounting, and Distribution to ensure accurate and timely contract execution and data reporting.


Key Responsibilities

  • Format, analyze, and reconcile contract data to support rebate payments.
  • Validate invoice data and process payments for commercial contracts.
  • Help ensure timely and accurate payments to maintain strong customer relationships.
  • Manage daily processing of EDI files and handle check distribution.
  • Collaborate with IT and Distribution to troubleshoot EDI transaction issues and ensure timely submission of EPCIS files.
  • Maintain and update internal databases, reports, and pivot tables using MS Access and Excel.
  • Generate weekly reports to support Market Access team communication with wholesalers.
  • Review, process, and submit Medicaid invoices for payment.
  • Work with state agencies to resolve prior quarter invoice adjustments and submit reconciliations as needed.
  • Download Medicaid invoices from secure state portals.
  • Keep Medicaid-related data current to support payment processing and resolve disputes.


Qualifications

  • High school diploma or equivalent required; associate degree or specialized training in accounting, business, or computer systems preferred.
  • 2+ years of experience in a contracts, finance, or administrative support role, preferably in healthcare or pharmaceuticals.
  • Strong written and verbal communication skills with the ability to interpret financial data, reports, and regulatory documentation.
  • Proficient in business math, including percentages, ratios, and practical application of formulas.
  • Excellent problem-solving and critical thinking skills; able to work independently in non-standardized situations.
  • Proficient with Microsoft Excel, Word, and Access; working knowledge of Oracle SQL or similar systems is a plus.
  • Comfortable using standard office equipment (e.g., calculators, printers, scanners) in a fast-paced environment.
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Contract Analyst Support

Boerne, Texas Corestaff Services

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title: Contract Analyst Support

Location: Boerne, TX (Onsite)

Pay: Up to $20/hr depending on experience

Position Summary

This role provides technical and administrative support for Market Access operations, including the management of commercial and government contracts. Responsibilities include setting up indirect contracts, maintaining pricing data, processing rebates and payments, and supporting compliance efforts. The position works closely with internal teams such as Compliance, IT, Accounting, and Distribution to ensure accurate and timely contract execution and data reporting.

Key Responsibilities

  • Format, analyze, and reconcile contract data to support rebate payments.
  • Validate invoice data and process payments for commercial contracts.
  • Help ensure timely and accurate payments to maintain strong customer relationships.
  • Manage daily processing of EDI files and handle check distribution.
  • Collaborate with IT and Distribution to troubleshoot EDI transaction issues and ensure timely submission of EPCIS files.
  • Maintain and update internal databases, reports, and pivot tables using MS Access and Excel.
  • Generate weekly reports to support Market Access team communication with wholesalers.
  • Review, process, and submit Medicaid invoices for payment.
  • Work with state agencies to resolve prior quarter invoice adjustments and submit reconciliations as needed.
  • Download Medicaid invoices from secure state portals.
  • Keep Medicaid-related data current to support payment processing and resolve disputes.

Qualifications

  • High school diploma or equivalent required; associate degree or specialized training in accounting, business, or computer systems preferred.
  • 2+ years of experience in a contracts, finance, or administrative support role, preferably in healthcare or pharmaceuticals.
  • Strong written and verbal communication skills with the ability to interpret financial data, reports, and regulatory documentation.
  • Proficient in business math, including percentages, ratios, and practical application of formulas.
  • Excellent problem-solving and critical thinking skills; able to work independently in non-standardized situations.
  • Proficient with Microsoft Excel, Word, and Access; working knowledge of Oracle SQL or similar systems is a plus.
  • Comfortable using standard office equipment (e.g., calculators, printers, scanners) in a fast-paced environment.

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Sales Analyst/Support Admin

07054 Parsippany, New Jersey ADP

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Unlock Your Career Potential: Support at ADP. Every day, thousands of organizations around the world rely on ADP. As a worldwide leader in business outsourcing solutions with 60+ years of experience and over half a million customers, our products and services enable companies large and small to do business. As part of ADP's support team, you play a shared role in our success -- you'll work alongside a team of talented and highly motivated individuals at one of the most innovative companies in the world. Here, you'll find the tools and flexibility you need to create your own path, supported by comprehensive training and support to improve your skills and knowledge.

ADP is hiring Senior Administrative Support professional. In this position, you'll couple your positive attitude, superb organizational skills and deep understanding of ADP to ensure smooth functioning of activities and processes in support of one or more executives.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

RESPONSIBILITIES:

  • Perform clerical, administrative and general office duties of a responsible and confidential nature

  • Route and answer correspondence

  • Independently establish, organize and maintain documents and initiate follow up as needed

  • Compile, analyze and summarize statistics and information in presentation formats

  • Communicate new policies and procedure to the department and coordinate the gathering of information as directed,

  • Create formulas/formats of moderate complexity and determine hardware/software requirements

  • May coordinate off-site meetings and conventions; assist with schedule management; arrange appointments, travel, meetings, conference calls and process expense reports

  • May coordinate and track training activities of internal associates

  • Maintain database as required

  • May assist in workforce scheduling of internal associates

  • Provide support to other members of management and department as requested

QUALIFICATIONS REQUIRED:

  • 3+ years of administrative support experience in a similar environment

  • High School diploma with 3+ years of experience or equivalent education will be considered

Preference will be given to candidates who have the following:

*V look ups/Pivot tables required

  • Some college courses/specialized secretarial training

  • Excellent communication skills both verbal and written

  • Superb organization skills

  • Expert knowledge of Microsoft Office (Word, Excel, PowerPoint) with experience producing high quality reports, presentations and other documents

  • Proven ability to work effectively both independently and in a team-based environmentAbility to handle confidential matters

  • Substantial knowledge of the department's operation and company procedures

  • Proven ability in assembling, compiling, analyzing and summarizing data

  • Demonstrated analytical ability in preparing reports and gathering statistical data

  • Ability to work independently on projects and anticipate and address issues in the executive's absence

  • Must be assertive, creative and innovative, with proven decision-making skills

  • Experience working with senior management

Apply today! #LI-SB1

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

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Unmanned Program Analyst Support

20746 Suitland, Maryland Prescient Edge

Posted 3 days ago

Job Viewed

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Job Description

Job Title

Unmanned Program Analyst Support

Location

Suitland, MD 20020 US (Primary)
Washington, DC 20032 US

Category

Research, Development, and Engineering

Job Type

Full-Time

Career Level

Staff

Education

Master's Degree

Travel

Up to 25%

Security Clearance Required

Top Secret

Job Description

Prescient Edge is looking for an Unmanned Program Analyst Support to:

Responsibilities:

  • Unmanned Systems Operations Analyst with expertise in military operations and an understanding of Unmanned Systems to support a government customer
  • Maintain situational awareness of existing UxS, capabilities, and employment
  • Assess/analyze current UxS capabilities, employment and make recommendations on improving UxS employment
  • Working in conjunction with planners to provide operational insights and improve current and future UxS plans
  • Working with the Policy team and provide operational insight to improve UxS policy development
  • Prepare written products (reports, info papers, executive summaries)
  • Prepare and present briefings to leadership and stakeholders
  • Respond to requests for information from Congress, the Military Services, Combatant Commands, and other stakeholders
  • The successful candidate will be comfortable working in a fast-paced military operations environment
Job Requirements

Experience :
  • Desired experience: 10+ years of experience related to the specific labor category with at least a portion of the experience within the last 2 years.
  • Navy experience required.
Desired Education:
  • Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have Bachelor's degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master's degree.
Clearance:
  • Active Top-Secret clearance.
Location:
  • Suitland, MD and Washington, D.C.


Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
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Unmanned Program Analyst Support

20022 Washington, District Of Columbia Prescient Edge

Posted 3 days ago

Job Viewed

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Job Description

Unmanned Program Analyst Support - (1968)

Job Title: Unmanned Program Analyst Support

Location: Suitland, MD 20020 US (Primary)
Washington, DC 20032 US

Category: Research, Development, and Engineering

Job Type: Full-Time

Education: Master's Degree

Travel: Up to 25%

Security Clearance Required: Top Secret

Job Description:

Prescient Edge is looking for an Unmanned Program Analyst Support to:

Responsibilities:

  • Unmanned Systems Operations Analyst with expertise in military operations and an understanding of Unmanned Systems to support a government customer.
  • Maintain situational awareness of existing UxS, capabilities, and employment.
  • Assess/analyze current UxS capabilities, employment, and make recommendations on improving UxS employment.
  • Work in conjunction with planners to provide operational insights and improve current and future UxS plans.
  • Collaborate with the Policy team to provide operational insight to improve UxS policy development.
  • Prepare written products (reports, info papers, executive summaries).
  • Prepare and present briefings to leadership and stakeholders.
  • Respond to requests for information from Congress, the Military Services, Combatant Commands, and other stakeholders.
  • The successful candidate will be comfortable working in a fast-paced military operations environment.

Job Requirements:

Experience:

  • Desired experience: 10+ years of experience related to the specific labor category, with at least a portion of the experience within the last 2 years.

Desired Education:

  • Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have a Bachelor's degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master's degree.

Clearance: Top Secret

Location: Suitland, MD and Washington, D.C.

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.

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Analyst, Support Operations I

85286 Tempe, Arizona US Tech Solutions

Posted 2 days ago

Job Viewed

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Job Description

**Job Summary:**
+ Supports and manages the creation of sales orders based on customer purchase orders submitted.
**Principal Responsibilities:**
+ Enter and book clean sales order based on purchase orders received from customers and ensure they matched exactly to a quote if applicable. Provide timely feedback to the quote specialist team if applicable. Manage any/all sales order changes/updates as applicable. Clear any/all orders blocks (Credit/Price/Denied Party, etc.) to meet standard Service Level Agreements.
+ Communication with Sales Ops team members regarding quote/order mismatch issues, customer terms issues, order blocks that need escalation, etc.
+ Owns booking of all order types including standard off the shelf, integration order types (Modified off the shelf including make to order, make to stock and config to order), as well as consignment, warranty repair, manual kit billing, COI/SBE/CBB, etc.
+ Requests to support teams to clear order blocks for credit, pricing issues, denied parties, etc.
+ Customer Master CMIR support
+ First commit promise date determination
+ Other duties as assigned.
**Job Level Specifications:**
+ Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
+ Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
+ Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.
+ Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.
+ Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.
**Work Experience:**
+ Typically requires a minimum of two years of related experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Sales Analyst/Support Admin

07054 Parsippany, New Jersey ADP

Posted 16 days ago

Job Viewed

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Job Description

**Unlock Your Career Potential: Support at ADP.** Every day, thousands of organizations around the world rely on ADP. As a worldwide leader in business outsourcing solutions with 60+ years of experience and over half a million customers, our products and services enable companies large and small to do business. As part of ADP's support team, you play a shared role in our success -- you'll work alongside a team of talented and highly motivated individuals at one of the most innovative companies in the world. Here, you'll find the tools and flexibility you need to create your own path, supported by comprehensive training and support to improve your skills and knowledge.
**ADP is hiring Senior Administrative Support professional.** In this position, you'll couple your positive attitude, superb organizational skills and deep understanding of ADP to ensure smooth functioning of activities and processes in support of one or more executives.
We strive for every interaction to be driven by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.**
**RESPONSIBILITIES:**
+ Perform clerical, administrative and general office duties of a responsible and confidential nature
+ Route and answer correspondence
+ Independently establish, organize and maintain documents and initiate follow up as needed
+ Compile, analyze and summarize statistics and information in presentation formats
+ Communicate new policies and procedure to the department and coordinate the gathering of information as directed,
+ Create formulas/formats of moderate complexity and determine hardware/software requirements
+ May coordinate off-site meetings and conventions; assist with schedule management; arrange appointments, travel, meetings, conference calls and process expense reports
+ May coordinate and track training activities of internal associates
+ Maintain database as required
+ May assist in workforce scheduling of internal associates
+ Provide support to other members of management and department as requested
**QUALIFICATIONS REQUIRED:**
+ 3+ years of administrative support experience in a similar environment
+ High School diploma with 3+ years of experience or equivalent education will be considered
Preference will be given to candidates who have the following:
*V look ups/Pivot tables required
+ Some college courses/specialized secretarial training
+ Excellent communication skills both verbal and written
+ Superb organization skills
+ Expert knowledge of Microsoft Office (Word, Excel, PowerPoint) with experience producing high quality reports, presentations and other documents
+ Proven ability to work effectively both independently and in a team-based environmentAbility to handle confidential matters
+ Substantial knowledge of the department's operation and company procedures
+ Proven ability in assembling, compiling, analyzing and summarizing data
+ Demonstrated analytical ability in preparing reports and gathering statistical data
+ Ability to work independently on projects and anticipate and address issues in the executive's absence
+ Must be assertive, creative and innovative, with proven decision-making skills
+ Experience working with senior management
**Apply today! #LI-SB1**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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Sales Analyst/Support Admin

19048 Fort Washington, Pennsylvania ADP

Posted 16 days ago

Job Viewed

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Job Description

**Unlock Your Career Potential: Support at ADP.** Every day, thousands of organizations around the world rely on ADP. As a worldwide leader in business outsourcing solutions with 60+ years of experience and over half a million customers, our products and services enable companies large and small to do business. As part of ADP's support team, you play a shared role in our success -- you'll work alongside a team of talented and highly motivated individuals at one of the most innovative companies in the world. Here, you'll find the tools and flexibility you need to create your own path, supported by comprehensive training and support to improve your skills and knowledge.
**ADP is hiring Senior Administrative Support professional.** In this position, you'll couple your positive attitude, superb organizational skills and deep understanding of ADP to ensure smooth functioning of activities and processes in support of one or more executives.
We strive for every interaction to be driven by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.**
**RESPONSIBILITIES:**
+ Perform clerical, administrative and general office duties of a responsible and confidential nature
+ Route and answer correspondence
+ Independently establish, organize and maintain documents and initiate follow up as needed
+ Compile, analyze and summarize statistics and information in presentation formats
+ Communicate new policies and procedure to the department and coordinate the gathering of information as directed,
+ Create formulas/formats of moderate complexity and determine hardware/software requirements
+ May coordinate off-site meetings and conventions; assist with schedule management; arrange appointments, travel, meetings, conference calls and process expense reports
+ May coordinate and track training activities of internal associates
+ Maintain database as required
+ May assist in workforce scheduling of internal associates
+ Provide support to other members of management and department as requested
**QUALIFICATIONS REQUIRED:**
+ 3+ years of administrative support experience in a similar environment
+ High School diploma with 3+ years of experience or equivalent education will be considered
Preference will be given to candidates who have the following:
*V look ups/Pivot tables required
+ Some college courses/specialized secretarial training
+ Excellent communication skills both verbal and written
+ Superb organization skills
+ Expert knowledge of Microsoft Office (Word, Excel, PowerPoint) with experience producing high quality reports, presentations and other documents
+ Proven ability to work effectively both independently and in a team-based environmentAbility to handle confidential matters
+ Substantial knowledge of the department's operation and company procedures
+ Proven ability in assembling, compiling, analyzing and summarizing data
+ Demonstrated analytical ability in preparing reports and gathering statistical data
+ Ability to work independently on projects and anticipate and address issues in the executive's absence
+ Must be assertive, creative and innovative, with proven decision-making skills
+ Experience working with senior management
**Apply today! #LI-SB1**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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Contract Analyst Support (Boerne)

78006 Boerne, Texas Corestaff Services

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

part time

Job Title: Contract Analyst Support

Location: Boerne, TX (Onsite)

Pay: Up to $20/hr depending on experience


Position Summary

This role provides technical and administrative support for Market Access operations, including the management of commercial and government contracts. Responsibilities include setting up indirect contracts, maintaining pricing data, processing rebates and payments, and supporting compliance efforts. The position works closely with internal teams such as Compliance, IT, Accounting, and Distribution to ensure accurate and timely contract execution and data reporting.


Key Responsibilities

  • Format, analyze, and reconcile contract data to support rebate payments.
  • Validate invoice data and process payments for commercial contracts.
  • Help ensure timely and accurate payments to maintain strong customer relationships.
  • Manage daily processing of EDI files and handle check distribution.
  • Collaborate with IT and Distribution to troubleshoot EDI transaction issues and ensure timely submission of EPCIS files.
  • Maintain and update internal databases, reports, and pivot tables using MS Access and Excel.
  • Generate weekly reports to support Market Access team communication with wholesalers.
  • Review, process, and submit Medicaid invoices for payment.
  • Work with state agencies to resolve prior quarter invoice adjustments and submit reconciliations as needed.
  • Download Medicaid invoices from secure state portals.
  • Keep Medicaid-related data current to support payment processing and resolve disputes.


Qualifications

  • High school diploma or equivalent required; associate degree or specialized training in accounting, business, or computer systems preferred.
  • 2+ years of experience in a contracts, finance, or administrative support role, preferably in healthcare or pharmaceuticals.
  • Strong written and verbal communication skills with the ability to interpret financial data, reports, and regulatory documentation.
  • Proficient in business math, including percentages, ratios, and practical application of formulas.
  • Excellent problem-solving and critical thinking skills; able to work independently in non-standardized situations.
  • Proficient with Microsoft Excel, Word, and Access; working knowledge of Oracle SQL or similar systems is a plus.
  • Comfortable using standard office equipment (e.g., calculators, printers, scanners) in a fast-paced environment.
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System Support Analyst

46202 Indianapolis, Indiana System One

Posted 2 days ago

Job Viewed

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Job Description

Job Title: System Support Analyst
Location: Indianapolis, IN
Hours/Schedule: M-F, 8-5
Type: Contract
Overview
The System Support Analyst will manage service operations supporting digital health software and data systems. The role ensures compliance, service continuity, and audit readiness through CAPA management, access controls, change requests, and validation documentation. This hybrid position requires a proactive, detail-oriented professional skilled in service management within regulated or enterprise environments.
Responsibilities
+ Monitor and complete CAPA (Corrective and Preventive Action) items.
+ Manage access controls, including periodic access reviews and account secret rotations.
+ Maintain and update validation documentation in alignment with regulatory and quality standards.
+ Provide operational support across service workflows for the Magnol.Ai team.
+ Create and manage change requests for system updates and improvements.
+ Generate, analyze, and report on usage and change metrics.
+ Utilize Jira and ServiceNow to track tasks, manage CAPA progress, and coordinate change requests.
+ Collaborate with internal teams to support compliance, security, and continuous improvement.
Qualifications
+ 1-3 years of relevant experience.
+ Bachelor's degree in Information Technology, Computer Science, or related field.
+ Experience in service management within regulated or enterprise environments.
+ Familiarity with CAPA processes, access control, and change management.
+ Knowledge of validation documentation practices and audit requirements.
+ Proficiency in Jira or similar task management tools.
+ Strong analytical skills with experience in metric reporting tools.
+ Excellent communication and coordination abilities.
+ Ability to work independently and collaboratively across technical and operational teams.
+ Hybrid work arrangement required.
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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