76,986 Answering Customer Inquiries jobs in the United States
Inside Phone Sales Representative all Inbound Calls from Radio and TV
Posted today
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Job Description
Job Description
What We're Looking For:
We’re a fast-growing financial services company seeking 7 motivated Inside Sales Professionals to join our dynamic team. If you have call center experience and know how to close the deal , we want to hear from you!
Position Details:
Full-Time | Monday – Friday | 8:00 AM – 2:30 PM (PDT)
Hourly + Commission
Top Reps Earning $3,500+ Weekly
NO Cold Calling – Inbound Calls Only
How to Apply:
Visit Us In Person:
️ 2900 Adams St, Riverside, CA 92504 Unit C4
Or Call:
– Ask for Brandy
Monday to Friday | 8:00 AM – 2:30 PM PDT
If you're a closer, we have the leads. Come make real money.
Company DescriptionCOACHING Services and books and CD's Apply in person 8:30am to 2pm
Company DescriptionCOACHING Services and books and CD's Apply in person 8:30am to 2pm
Health Advocate - Inbound/ Outbound Calls, Healthy Outcomes Team
Posted 2 days ago
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Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Is your passion helping others? Are you a dynamic communicator? A team player? Do you thrive in a fast-paced environment? If so, we are looking for you!
The Healthy Outcomes Team is a health advocacy team looking for dedicated friendly colleagues to help the Medicare population learn about and complete important health screenings and activities.
As a Health Advocate on the Healthy Outcomes Team, you will interact with members telephonically to inspire healthy behaviors. Our goal on each call is to give every member a clear understanding of their benefits for specific screenings and medications.
You will talk to providers and members to assist with important health services, medications, and resources to improve Star health outcomes.
Your key responsibilities are:
- Inbound and outbound calls to members and providers to help getting services like healthcare visits, screenings, vaccinations, or medication refills.
- Working through barriers that stand in the way of our members' good health
- Delivering the best member experience through professional empathetic conversations
- Provide important education to members to help them make good health decisions that improve their health
- Accurately document conversations in the member's health record
Your key abilities are:
- High-energy engagement to provide exceptional service
- Empathetic, curious, with an enthusiasm for learning
- Knowledge retention and recall to answer questions and resolve issues
- Desire to understand and meet our members' needs and escalate issues for resolution
- Speed and efficiency to meet business metrics and goals.
- Ability to handle pressure and to stay calm and positive in all situations
- Ability to work independently, apply critical thinking skills when needed, multitask with ease, and demonstrate professionalism in all interactions.
- Ability to absorb and apply new and changing information.
- Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
**Required Qualifications**
- Professional communication skills
- Strong active listening and interpersonal skills
- High computer literacy, including ability to troubleshoot issues
- Proficiency with Windows and web-based applications and digital communication tools
- Reliable high-speed internet connection (at least 50mbps) and suitable remote workspace
- Hard wired connectivity to computer is required (DSL, satellite, and wireless broadband are not permitted)
**Preferred Qualifications**
- Bilingual or multilingual candidates heavily preferred.
- Experience with HEDIS screening measures
- Experience with behavior change
- 2 years' experience with call center or outreach involving members/consumers
- 3 years' experience in a healthcare setting
Medical certification (certified nursing assistant, medical assistant, etc.)
**Education**
High School Diploma or equivalent G.E.D.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 09/05/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Customer Support
Posted 2 days ago
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Job Description
This position is located in Lansing!
+ This person will be required to answer calls quickly and assist customers with their needs.
+ These customers will be calling about insurance questions, what products they are eligible for, what costs will look like, etc.
+ Someone with Medical / Insurance customer service experience would be a perfect fit, but it is not necessary.
+ Hours are 8:30 to 5pm and 830-430pm on Fridays.
Daily Job Duties:
+ Will coordinate the schedule for the clinical staff.
+ Will verify insurance information and obtain the necessary authorizations and referral forms.
+ Will process the orders in the computer system along with maintaining a current status on orders to be processed.
+ File customer orders.
+ Will discharge patients promptly and courteously and file medical records.
+ Will prep all doc's for imaging as well.
+ Keep in mind that patients are of all ages and this location specializes in Prosthetic, Orthopedics and Mastectomies.
+ They do have scheduled appointments but a lot of walk ins. Average, 30 per day.
+ 50/50 phone work, answering, scheduling, verification, ordering, VS clerical duties.
Skills
CSR, Customer Service, customer service representative, computer skills, medical, insurance, sales, call center, retail, store
Qualifications:
Must haves for long term opening:
- Smiley, Friendly, bubbly, extrovert.
- Dealing with stressful situations: upset patients, right when they walk in the door. 20% of patients. Sick, stress out, mentally challenged people.
- Ability to provide customer service to patents and make them feel welcomed.
- Ability to have a thick skin due to some of the conversations being difficult or with people that are generally unhappy.
- Ability to learn the software system so basic computer skills are in order.
- Reliable and solid attendance.
Nice to Haves:
- Medical or Insurance verification customer service experience. Big Plus!
- Anyone who has worked in the DME industry would be great.
- Face to Face customer service experience is a BIG plus because that can be harder to handle compared to over the phone.
#priorityeast
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lansing,MI.
Application Deadline
This position is anticipated to close on Sep 5, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Support
Posted 3 days ago
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Job Description
**Salary/Pay Rate/Compensation:**
+ $18.00 per hour
+ M-F, **9 AM to 5:30 PM**
**Why you should apply to be an Customer Support Rep:**
+ Join a leading pharmaceutical company known for its commitment to quality and accuracy.
+ Opportunity for **temp-to-perm** assignment, providing job stability and growth potential.
+ Work in a supportive environment that values customer service and teamwork.
+ Flexible work schedule with potential adjustments to meet business needs.
**What's a typical day as an Order Processing Specialist? You'll be:**
+ Managing order processing and open management tasks, ensuring timely and accurate order fulfillment.
+ Supporting customer service inquiries and processing orders via email and phone.
+ Entering orders into PeopleSoft with a high degree of accuracy, as 75% of the work is offline.
**This job might be an outstanding fit if you:**
+ Have a **High School Diploma** (required); some college experience is preferred.
+ Are detail-oriented and possess strong organizational skills to handle multiple tasks efficiently.
+ Are available to work from **9 AM to 5:30 PM** , with flexibility to adjust hours as needed.
**What happens next**
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an **Customer Support Rep** today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Customer Support
Posted today
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Job Description
Job Posting TitleCustomer Support
Job Description
Job Title: Customer Care Representative
Company: EcoWater of Southern California
Location: Vista, CA
Overview:
At EcoWater of Southern California, we are committed to delivering exceptional service and fostering a workplace culture built on accountability, respect, and teamwork. As a Customer Care Representative, you will be the frontline voice of our company, ensuring that each customer interaction is handled with care, professionalism, and a solutions-oriented mindset. You will embody our values of integrity, responsibility, and positive contribution to the team dynamic.
Key Responsibilities:
Customer Interaction:
Handle customer inquiries, complaints, and service requests with a positive, empathetic, and solutions-focused approach. Ensure all communication is clear, professional, and reflects our brand values.Take full ownership of the customer experience, from start to finish, ensuring customer satisfaction and timely resolution of issues.
Team Collaboration:
Actively contribute to a supportive and inclusive team environment. Engage in open and respectful communication, offer help when needed, and seek feedback to improve both personal and team performance.Embrace a "we, not me" mindset, recognizing that each team member's actions impact the entire group.
Professional Responsibility:
Demonstrate accountability by taking responsibility for your words, actions, and their impact on others. When mistakes happen, own them and focus on solutions rather than blame.Maintain a high level of integrity in all interactions, both internally and externally, adhering to company policies and ethical standards.
Mindset and Behavior:
Show up with a positive, growth-oriented mindset, ready to contribute and learn. Be adaptable and open to change, as we continually strive to improve our processes and customer service delivery.
Display resilience and professionalism in high-pressure situations, maintaining composure and focusing on constructive outcomes.
Communication and Language:
Use clear, concise, and respectful language in all interactions. Avoid negative or passive-aggressive communication. Strive to resolve conflicts with empathy and understanding, considering how your words impact others.Practice active listening to ensure full comprehension of customer and team needs before responding or taking action.
Cultural Contribution:
You are not just filling a role but contributing to our company's culture of excellence. Bring your best self to work every day, be mindful of your energy and attitude, and recognize that how you show up influences others.Encourage a culture of continuous improvement by sharing insights, offering constructive feedback, and being open to feedback from others.
Qualifications:
Proven experience in customer service or a related field.
Strong communication and problem-solving skills.
Ability to work collaboratively in a fast-paced team environment.
A proactive, positive attitude with a focus on accountability and continuous improvement.
High emotional intelligence, with the ability to manage interpersonal interactions professionally and empathetically.
Comfortable with technology and the ability to learn new systems quickly.
Customer Support
Posted today
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Job Description
Customer Care & Support Representative Veterinary or Healthcare Experience Preferred
Job Type:
Full-time
About the Role:
We are seeking a dedicated Customer Care & Support Representative to join our dynamic team. In this role, you will be the front-line support for both veterinary and consumer customers, handling inbound calls, emails, chats, and social media inquiries. Ideal candidates will bring prior experience working in the veterinary or healthcare industry and thrive in a fast-paced, service-oriented environment.
Key Responsibilities:
- Respond to inbound calls, emails, chats, and social media messages professionally and efficiently
- Promote monthly specials and staff programs during veterinary clinic calls
- Upsell and promote new products as appropriate
- Process customer orders and returns accurately
- Set up new accounts in SAP, verifying appropriate credentials for veterinary or healthcare professionals
- Manage premium requests and track order fulfillment and backorders
- Maintain up-to-date product and program knowledge
- Escalate inquiries to the appropriate team or supervisor when necessary
- Address after-hours voicemail messages in a timely manner
- Support special programs (e.g., IAADP, Guide Dog Foundations, Vet Student Program)
- Cross-train within the department and contribute to team productivity
- Complete assigned projects by deadlines
- Collaborate effectively with other departments
Preferred Experience:
- Veterinary, pet health, or healthcare company experience strongly preferred
- Familiarity with veterinary terminology or products is a plus
Requirements:
- High School diploma or GED required
- Minimum 2 years of professional customer service experience, preferably in a call center environment
- Strong communication skills (verbal and written)
- Detail-oriented with excellent organizational and multitasking skills
- Proficiency in Microsoft Office Suite
- Experience with SAP and/or Imagic is a plus
- Must be dependable with regular attendance and the ability to work in a team setting
Customer Support
Posted today
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Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Apex is looking for a new team member to join our ever expanding organization. The ideal candidate will have a minimum of 2 years of experience in the industrial distribution industry. The position will directly in-teract with APEX customers providing them with pricing, availability, processing orders and keeping them ad-vised of any changes.
Job Responsibilities:
Entering and acknowledging customer orders
Provide quick, comprehensive quotes to customer RFQs
Receive customer inquiries via phone, text, fax or e-mail
Processing, expediting and tracking purchase orders with suppliers
Daily management of your open order / open quote dashboard
Work closely with APEX Account Manager(s) on open projects and new customer prospecting
Continually look for business process improvements in order to deliver excellent customer support
Provide help to fellow team members in a courteous and professional manner
Must be dependable and prompt
Must keep work area clean & organized
Perform other duties as assigned
Must Embrace the following Core Values:
Customer Committed
Accountable
Enthusiastic, Energetic, Tenacious & Competitive
Embody Team Mentality
Innovative
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Customer Support Specialist, Technical Helpdesk
Posted today
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Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat, providing first-level technical support.
- Diagnose and resolve software and hardware issues for end-users.
- Guide customers through step-by-step solutions to technical problems.
- Document customer interactions, technical issues, and resolutions in the helpdesk system.
- Escalate complex issues to higher-level support teams when necessary, providing clear and concise information.
- Assist in creating and maintaining helpdesk knowledge base articles and FAQs.
- Identify recurring technical issues and suggest potential improvements or solutions.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Provide exceptional customer service, maintaining a professional and empathetic demeanor.
- Adhere to service level agreements (SLAs) for response and resolution times.
- Collaborate with team members to share knowledge and best practices.
- Assist with user account management and basic system configurations.
- High school diploma or equivalent; Associate's degree or relevant certifications in IT or Computer Science preferred.
- 1-2 years of experience in a technical support or customer service role.
- Proficiency in troubleshooting common software and hardware issues.
- Familiarity with ticketing systems and CRM software.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and analytical abilities.
- Patient and customer-centric approach.
- Ability to explain technical concepts clearly to non-technical users.
- Ability to work independently and as part of a team.
- Adaptable to new technologies and willing to learn.
- Basic understanding of operating systems (Windows, macOS) and common applications.
Customer Support Represenative
Posted 1 day ago
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Position Overview
We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
- Provide information regarding company services, project updates, and general support inquiries.
- Assist clients and vendors in navigating company processes, documentation, and service requests.
- Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
- Track, log, and follow up on customer requests in line with company service standards.
- Escalate complex issues to appropriate departments while maintaining ownership of resolution.
- Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
- Ensure compliance with company policies, procedures, and safety standards in all communications.
- Identify opportunities to improve customer experience and contribute feedback to management.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
- Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
- Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
- Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
- Excellent problem-solving and organizational skills.
- A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
- Competitive compensation and benefits package.
- Remote work flexibility with opportunities for professional growth.
- Training and development programs to enhance skills and career advancement.
- The opportunity to be part of a global leader in engineering and construction projects.
TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Customer Support manager
Posted 14 days ago
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Job Description
We are seeking a highly motivated and empathetic Remote Customer Service Representative to join our growing team. As the first point of contact for our customers, you will provide exceptional service by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.
This is a remote position available across all Canadian provinces and territories , allowing you to work from the comfort of your home while supporting a diverse and inclusive customer base.
Key Responsibilities:
- Respond to customer inquiries via phone, email, live chat, or social media
- Provide product and service information, troubleshooting support, and order assistance
- Handle and resolve customer complaints with professionalism and empathy
- Document customer interactions and escalate issues as needed
- Maintain up-to-date knowledge of company products, services, and policies
Requirements:
- High school diploma or equivalent (post-secondary education is an asset)
- Minimum 1 year of customer service experience (remote experience preferred)
- Excellent communication skills in English (French is a strong asset)
- Ability to multitask and navigate various software tools
- Reliable internet connection and a quiet, distraction-free workspace
What We Offer – Canadian Benefits:
- Extended Health & Dental Coverage – Comprehensive plans including vision, mental health services, and prescriptions
- RRSP Matching Program – Invest in your future with employer-matched Registered Retirement Savings Plan contributions
- Paid Time Off & Statutory Holidays – Generous PTO plus all federal and provincial holidays recognized
- Work-From-Home Stipend – Monthly allowance for internet, phone, or home office expenses