68,349 Arabic Speaking jobs in the United States

Job Position: Arabic Speaking Office Administrator

Location: Dearborn, MI 48120

Pay Rate: $25.00

Schedule - Monday through Thursday 8:30am to 4:30pm

Experience - At least 5 years' experience in an administrative role or legal role

• Administrative or Legal Office experience
• Free Parking
• 4-6 week contract

#INDT

Job Position: Arabic Speaking Office Administrator

Location: Dearborn, MI 48120

Pay Rate: $25.00

Schedule - Monday through Thursday 8:30am to 4:30pm

Experience - At least 5 years' experience in an administrative role or legal role

• Administrative or Legal Office experience
• Free Parking
• 4-6 week contract

#INDT

Job Description

Job Description

We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.

In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified Behavior Analyst (BCBA). You will use evidence-based techniques to teach communication, social, and daily living skills while reducing interfering behaviors.

We are looking for candidates who are passionate about helping children with autism reach their full potential. You will need to be patient, compassionate, and able to work well in a team environment. We will provide comprehensive training so that you are equipped and empowered to help each child, even if you don't currently have experience. Children can be unpredictable and potentially confrontational, so this role is not for the weak of spirit, mind, or body. Part of the joy of working with kids is exercise! Our clients move, so you need to be comfortable standing, walking, sitting, grasping, reaching, bending, kneeling, crouching, squatting, lifting, and at times carrying children or objects that weigh up to 50 pounds.

At the end of each day, you will go home knowing that you have made a meaningful impact on the life of a child and their family. Join us and become a part of a dedicated team that is changing lives for the better. Apply now to start your journey as a Behavior Technician with us!

Pay Range: $17 - $23

Requirements:

• Passionate about helping children with autism.
• Patient, compassionate, and able to work well in a team.
• 18+ years of age
• High school diploma or GED
• Ability to obtain a CPR, First Aid Certification and Tuberculosis test (if you haven't had one in the last year)
• Ability to pass a pre employment background check
• Ability to move in various positions (sit, squad, bend, etc.)
• Ability to lift and carry up to 50 pounds
• Bilingual in Spanish

Perks of Working at Centria:

• Structured career path in the field of Behavioral Analysis
• Discounts to hundreds of retail partners via our Benefit Hub
• Access to Centria's Employee Assistance Plan with benefits around mental health and counseling
• Early wage access to employees through Rain - Work today, get paid tomorrow!
• Unlimited opportunities to make an impact in the life of a special needs child

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. This pay scale range is the full range of potential wages Centria Autism reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Centria Autism currently employs any employees with this job title at the bottom or top of the pay scale range. Centria reserves the right to amend this job description at any time, with or without written notice.

Office of the Illinois Secretary of State

Alexi Giannoulias

          
Job Title:      Public Service Representative - Arabic Speaking
Division:       Field Services
Union:           SEIU
Location:      7358 W. 87th St., Bridgeview, IL - Cook County, Zone 4
Salary:          $3,903 to $5,902 monthly, plus stipend for Arabic translation and interpretation services
Benefits:      
Attn:             Employees performing these duties must be 21 years of age by the start date of employment

Please Note:
When applying for this title you may identify up to three IL Counties or Cook County Zones where you would like to or be willing to work.  See information regarding Cook County Zones below.

Zone 1:     125 W Monroe St, Chicago    Zone 2:     1470 Lee St, Des Plaines
               191 N Clark St, Chicago                                    2100 N Ridge Rd, Evanston
               2250 S Canal St, Chicago                                  5401 N Elston Ave, Chicago
Zone 3:     1903 N Mannheim Rd, Melrose Park    Zone 4:     41 W 162^nd St, South Holland
               5301 W Lexington Ave, Chicago                          7358 W 87^th St, Bridgeview
               10300 W Roosevelt Rd, Westchester                   9901 S ML King Dr, Chicago
                                                                                     12633 S Ashland, Calumet Park
Zone 5:     405 Lake Cook Rd, Deerfield    Zone 6:     570 W 209^th St, Chicago Heights
               650 Roppolo Dr, Elk Grove Village                       14434 S Pulaski Rd, Midlothian
               1227 E Golf Rd, Schaumburg   
   
Overview:

Performs paraprofessional work to administer road examinations to applicants for all classes of driver’s licenses; administers and grades written drivers examinations; performs cashier functions for driver’s license and/or motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.

Duties and Responsibilities:

• Administers road examinations to applicants for all classes of driver’s licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver’s license applications for processing; checks appropriateness and validity of applicant identification documents.
• Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver’s license for applicants.
• Performs cashier functions for driver license and/or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
• Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
• Performs other duties as required or assigned.

Education and Experience:

Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.

Knowledge, Skills and Abilities:

• Requires working knowledge of business English, spelling and commercial arithmetic.
• Requires working knowledge of office methods, practices and procedures.
• Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
• Requires elementary knowledge of basic bookkeeping procedures and techniques.
• Requires ability to maintain records of some complexity.
• Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
• Requires ability to communicate both orally and in writing.
• Requires ability to operate in an independent manner within defined procedures.
• Requires possession of a valid Illinois driver’s license.
• Requires ability to lift/carry 0-25 lbs. and travel to other facilities and/or mobile locations to perform assigned duties.
• Requires the ability to fluently speak, read, translate, and write in Arabic to serve the Arabic speaking community.

Application Process:

• Please visit   to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ( ) or Springfield ( ).  

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Powered by JazzHR

**Help at Home is the nation's leading provider of in-home support to seniors. We are currently hiring in your community! Join our team TODAY and begin building your career in a high-demand industry.**
Start earning at least $18 per hour plus benefits including health insurance, paid holidays, and paid time off. Earn even higher pay with experience. Join our team and get rewarded for your expertise! _Candidates fluent in Arabic are strongly encouraged to apply._
**Why should you join Help at Home?**
+ Flexible scheduling
+ Competitive Pay
+ Mileage reimbursement of $0.42 per mile
+ Direct deposit or cash card
+ No experience required
+ Amazing benefits - health care, paid vacation, and more
+ Meaningful work with clients who need your help
+ Industry leader with 40+ years of history in a high-demand field
+ **Veteran-Friendly Employer** : We encourage veterans, active military, and their spouses to apply for positions. Our roles are flexible, and we value your experience and expertise.
**As a Home Care Aide, you'll work 1-on-1 with your clients inside their homes, and support them with the following types of activities:**
+ Light housekeeping, including organizing, laundry, and basic cleaning
+ Personal activities such as dressing, grooming, and assisting with meals
+ Running errands, grocery shopping, and accompanying your clients to appointments
**Eligibility Requirements:**
+ HS Diploma or GED, or at least 2 years of previous experience as a caregiver
+ Valid driver's license
+ Access to insured and reliable transportation
+ No experience is required, but candidates with a certified nursing assistant (CNA) certification are encouraged to apply
+ Dedication to professional development, including organizational and state-required training
_Caregivers must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview._
**_Data Security and Privacy Statement_**
_At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._
_We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._
_Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._

**Help at Home is the nation's leading provider of in-home support to seniors. We are currently hiring in your community! Join our team TODAY and begin building your career in a high-demand industry.**
Start earning at least $18 per hour plus benefits including health insurance, paid holidays, and paid time off. Earn even higher pay with experience. Join our team and get rewarded for your expertise! _Candidates fluent in Arabic are strongly encouraged to apply._
**Why should you join Help at Home?**
+ Flexible scheduling
+ Competitive Pay
+ Mileage reimbursement of $0.42 per mile
+ Direct deposit or cash card
+ No experience required
+ Amazing benefits - health care, paid vacation, and more
+ Meaningful work with clients who need your help
+ Industry leader with 40+ years of history in a high-demand field
+ **Veteran-Friendly Employer** : We encourage veterans, active military, and their spouses to apply for positions. Our roles are flexible, and we value your experience and expertise.
**As a Home Care Aide, you'll work 1-on-1 with your clients inside their homes, and support them with the following types of activities:**
+ Light housekeeping, including organizing, laundry, and basic cleaning
+ Personal activities such as dressing, grooming, and assisting with meals
+ Running errands, grocery shopping, and accompanying your clients to appointments
**Eligibility Requirements:**
+ HS Diploma or GED, or at least 2 years of previous experience as a caregiver
+ Valid driver's license
+ Access to insured and reliable transportation
+ No experience is required, but candidates with a certified nursing assistant (CNA) certification are encouraged to apply
+ Dedication to professional development, including organizational and state-required training
_Caregivers must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview._
**_Data Security and Privacy Statement_**
_At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._
_We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._
_Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._

Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women's International Office to all international patients, families/escorts, physicians, embassies, governmental health authority's, foundations, and insurance companies throughout the continuation of the patient's care coordination. This role is instrumental in meeting the business needs of the program, provides exceptional customer service, and maintains language appropriate navigation, effective communication, and culturally sensitive understanding/knowledge to all international stakeholders engaging with the program. The International Patient Liaison achieves patient experience and business objectives through managing a broad portfolio of patients, and personally customizing each interaction to create exceptional, world class experiences that encompass Dana-Faber Cancer Institute (DFCI)'s standard of compassion and excellence.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**PRIMARY DUTIES AND RESPONSIBILITIES:**
+ Acts as primary point of contact for international oncology patients, families/escorts, and other external entities, ensuring seamless coordination of patient care and operations and departmental business needs are met by liaising with various clinical and administrative staff within DF and BWH.
+ Develops and maintains strong professional relationships and communication with DFCI and BWH key stakeholders including disease center teams, International Patient Center, clinicians, interpreter/ambassadors, referral sources, staff, patients, and families to continually improve operations, maintain quality, and ensure satisfaction.
+ Manages cases, planning all inpatient and outpatient care with providers for consultation, diagnosis, and medical procedures at affiliated locations, including the Dana-Farber/Brigham and Women's Cancer Center and Brigham and Women's Faulkner Hospital.
+ Independently problem solves and manages cases, planning all inpatient and outpatient care with providers for consultation, diagnosis, and medical procedures.
+ Manages the full cycle of oncology and non-oncology medical services for international patients, ensuring all needs of the patients and families are met throughout their visit.
+ Manages billing and payments to provide timely, seamless service.
+ Manages letters of guarantee process ensuring financial goals of the organization are met
+ Manages submission of treatment plans and writing of medical documentation to referring entities as necessary with close collaboration with Nurse Director, Nurse Navigators, and the medical oncology team.
+ Develops, interprets, affects and maintains Standard Operating Procedures (SOPs) in collaboration with leadership.
+ Carries out major assignments in conducting the operations of the international office business through managing extensive patient portfolios.
+ Develops and maintains resources for patients in collaboration with marketing, development and other institute resources.
+ Manages discharge process including discharge planning, monitoring inpatient cases, and providing necessary coordination with internal care teams, interpreter/ambassador, IPC, scheduling teams, and external stakeholders.
+ Manage repatriation and post-repatriation processes.
+ Delivers concierge-level attention for each patient.
+ Serves as on-call, after-hours contact to provide international patients assistance with the coordination of medical care outside of regular business hours as needed.
+ Responsible for adherence to standard operating procedures, compliance requirements and meeting defined service levels/key performance indicators related to patient care.
+ Collaborates on the development and implementation of programmatic initiatives to optimize operations and programmatic development.
+ Collaborates with fellow international team members to ensure seamless coverage and task management in times of full and partial staffing levels.
+ Participates in training and onboarding of new hires.
+ Other duties and responsibilities as required.
**MINIMUM JOB QUALIFICATIONS:**
+ High school diploma required; Bachelor's degree preferred
+ 3 years of administrative and/or customer service experience in a healthcare setting required
+ Bilingual or Multilingual preferred; Knowledge of Arabic REQUIRED
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Knowledge of medical terminology, specifically within oncology. Knowledge of patient scheduling preferred.
+ Strong analytical, decision making and time management skills.
+ Exceptional computer skills and knowledge of Microsoft Office (operating systems, word processing, database, electronic mail, Internet, spreadsheet), Customer Relationship Manager (CRM) tools. Knowledge of Epic preferred.
+ Strong problem-solving skills including the ability to resolve complex issues on behalf of the providers and the patients.
+ Exceptional customer service skills including the ability to deescalate and resolve patient concerns.
+ Exceptional oral and written communication skills including email etiquette.
+ Strong critical thinking and process improvement skills.
+ Ability to relate to and collaborate with a varied workforce and patient base in a highly matrixed organization.
+ Ability to relate to patients from varied countries and backgrounds, and to respond to their needs demonstrating a great deal of cultural awareness and sensitivity.
+ Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
+ Ability to handle sensitive and confidential information discreetly.
+ Ability to adapt to changing priorities and champion change within peers.
+ Highly motivated, independent, and capable of performing in a fast-paced environment.
+ Team player.
**SUPERVISORY RESPONSIBILITIES:** None
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
**EEO Statement**
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEOC Poster**

Job Description

Job Description

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!

Job Summary:

The official job title is Lead Care Manager (LCM).

The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.

Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.

Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.

Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.

Required Skills/Abilities:
• Bilingual in English & Arabic Required

• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.

Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.

Pay range

$25—$28 USD

Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.

Short & Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

**Support Associate Level IV - Arabic Speaking**
**Category:** Administration
**Main location:** United States, District of Columbia, Washington
**Position ID:** J0525-0255
**Employment Type:** Full Time
U.S. - CGI Federal roles - What we do matters ( playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) .
**Position Description:**
Under the direct supervision of the CGI Management personnel, the Bilingual (English/Arabic) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Arabic speaking requirements as needed. The employee is also expected to perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Must be able to perform quality checks for standard fee information on individual applications. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
This position is located in Washington, DC.
**Your future duties and responsibilities:**
The Support Associate Level IV provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:
- Assist with any Arabic speaking needs and or required translation of correspondence and/or documents
- Receive undeliverable Passports, requesting issued applications from QC, and researching mailing problems, assist in researching questions with applicants, and other issues requiring more senior-level expertise
- Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters, White House, and other Government agencies
- Assist in maintaining applications with applicants who provided Potentially Fraudulent Birth Documents (PFBD). Provide research and preliminary recommendations concerning PFBD. Maintain various PFBD data bases PFBD CPC data base, PFBD SharePoint site
- Assist in training lower level Support Associates in the essential job functions, helping to constantly improve the training processes and procedures
- Operate various equipment for high speed scanning, mail out, and metering mail
- Generate mailing labels, ensure that mail labels match the applicant identification, fill and seal envelopes with correct passport and corresponding supporting documents
- Box and archive files for storage purposes
- Receive and assemble third-party mail
- Follow a pre-set pattern for document sequencing
- Perform searching and filing functions, file and/or retrieve application packages from file cabinets
- Operate scanning equipment and biological hood HEPPA filter to open mail
- Interface with Passport applicants at Agency/Center information and will-call counters. At the Information Station, ensure appointment is scheduled; review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication. Ensure the application and documents complies with passport
**Required qualifications to be successful in this role:**
EDUCATION/EXPERIENCE:
- Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment, and;
- Six (6) years of general office experience, including;
- Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
- ALL CANDIDATES must pass a pre-employment language assessment measuring their proficiency in speaking, reading, and writing, in Arabic. Candidates must score at an Advanced Level on the pre-employment assessment administered by ALTA Language Services to remain eligible for consideration for the position.
OTHER QUALIFICATIONS:
- Good hand-eye coordination
- Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
- Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening mail, stacking, moving/stacking boxes, un-stapling, paper-clipping, book printing, sorting, filing, and reading
- Ability to multi-task while paying attention to detail and accuracy
- Ability to work in one place and traverse the office on a continuing basis
- Ability to provide basic customer service skills
- Ability to transport up to 30 lbs.
- Ability to effectively and politely interface with the public
- Good data entry skills
- Good filing and file retrieval skills
- Applicants selected will be subject to a CGI credit/background check and a government security investigation.
- Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and a MRPT clearance is required.Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements.
- Ability to demonstrate excellent customer service skills and effectively communicate wit
Desired qualifications/non-essential skills required:
Knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.
Hourly Rate: $25.92/hour
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible professionals
Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays
Health & Welfare Benefits
#CGIFederalJob
#PassportUS
**Skills:**
+ Arabic
**What you can expect from us:**
**Together, as owners, let's turn meaningful insights into action.**
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because.
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.**
We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.