Patient Care Advocate

Phoenix, Oregon Serenity Mental Health Centers

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Job Description

Job Description

Want to Make a Difference for Others Through Healthcare? Welcome to Serenity.

If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.

No Healthcare Experience? We’ll Teach You.

We’re not looking for medical jargon — we’re looking for heart. If you’re compassionate, a great listener, and eager to share options to help people truly heal, you’ll fit right in. We’ll teach you the clinical side — you bring the empathy, energy, and commitment to making every patient feel seen and supported.

The Role: Patient Care Advocate | Estrella, AZ

In this role on our clinical support staff, you’ll listen and help guide patients, educate and encourage them toward better options for their mental wellness (especially when meds haven’t helped), and make sure they feel truly seen, heard, and cared for.

What You'll Be Doing:

  • Guiding patients through their mental wellness options, making education on TMS treatment simple and supportive
  • Listening with care and documenting the details of mental health status, symptoms, and medication history
  • Teaming with providers for a seamless transition from consultation to treatment
  • Making care plans clear, empowering patients to feel confident every step of the way

What You Need:

  • 2+ years of full-time, high-quality customer-facing experience
  • Authentic people skills – you build trust easily and connect genuinely
  • Ability to handle concerns with empathy and guide to solutions
  • A handle on the details and cool under pressure, even when juggling a lot
  • Strong written and verbal communication – clear, calm, and professional

Why You’ll Love Working at Serenity:

  • Fulfillment – make a real difference for others as you help our patients ‘take back their lives’
  • Shortened work week (three 13-hour shifts)
  • Huge growth/promotion potential as we continue to expand
  • Competitive pay
  • Luxe-level benefits: We cover 90% of medical, dental & vision
  • 401(k) – because your future deserves self-care too
  • 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge

Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 

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Patient Care Advocate

Phoenix, Oregon Serenity Mental Health Centers

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Want to Make a Difference for Others Through Healthcare? Welcome to Serenity.

If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.

No Healthcare Experience? We’ll Teach You.

We’re not looking for medical jargon — we’re looking for heart. If you’re compassionate, a great listener, and eager to share options to help people truly heal, you’ll fit right in. We’ll teach you the clinical side — you bring the empathy, energy, and commitment to making every patient feel seen and supported.

The Role: Patient Care Advocate | Biltmore, AZ

In this role on our clinical support staff, you’ll listen and help guide patients, educate and encourage them toward better options for their mental wellness (especially when meds haven’t helped), and make sure they feel truly seen, heard, and cared for.

What You'll Be Doing:

  • Guiding patients through their mental wellness options, making education on TMS treatment simple and supportive
  • Listening with care and documenting the details of mental health status, symptoms, and medication history
  • Teaming with providers for a seamless transition from consultation to treatment
  • Making care plans clear, empowering patients to feel confident every step of the way

What You Need:

  • 2+ years of full-time, high-quality customer-facing experience
  • Authentic people skills – you build trust easily and connect genuinely
  • Ability to handle concerns with empathy and guide to solutions
  • A handle on the details and cool under pressure, even when juggling a lot
  • Strong written and verbal communication – clear, calm, and professional

Why You’ll Love Working at Serenity:

  • Fulfillment – make a real difference for others as you help our patients ‘take back their lives’
  • Shortened work week (three 13-hour shifts)
  • Huge growth/promotion potential as we continue to expand
  • Competitive pay
  • Luxe-level benefits: We cover 90% of medical, dental & vision
  • 401(k) – because your future deserves self-care too
  • 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge

Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 

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Patient Care Technician - PCT

97003 Foots Creek, Oregon Fresenius Medical Care Holdings, Inc.

Posted 2 days ago

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Permanent

No dialysis experience needed; paid training provided!

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

  • Welcome assigned patients and inquire as to their wellbeing since their last treatment.

  • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

  • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   

  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

  • Monitor patients’ response to dialysis therapy. 

  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   

  • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

  • Obtain Hemostasis and apply appropriate dressings.   

  • Evaluate the patient prior to discharge.

  • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   

  • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   

  • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   

  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   

  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   

  • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

  • Perform and document any intervention for unusual patient status and document patients' response to intervention.

  • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

  • Obtain all prescribed laboratory testing and prepare specimens for collection.   

  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   

  • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   

  • Monitors patients performing self-care under the supervision of RN.

Staff Related

  • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

  • Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

  • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

  • Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

  • Enters all treatment data into the designated clinical application in an accurate and timely manner.   

  • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

  • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   

  • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   

  • Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

  • Assists in collecting  information for infection control audits.   

  • Supports staff and patient Adherence to infection control practices.   

  • Follows infection control Policies and Procedures   

  • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

  • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

  • Reinforces all education and care related matters as it relates to the new patient     as allowed by state law

  • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   

  • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

  • Sets and preforms a treatment on all machines used in the transitional care unit.

  • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

  • Assists with coordination of transition to patient’s modality choice.   

  • Assists with supply ordering and inventory for TCU   

  • PHYSICAL DEMANDS AND WORKING CONDITIONS:

    • The physical demands and work environment characteristics described here are representative of those an employee

    encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

    individuals with disabilities to perform the essential functions.

    • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

    Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

    accommodations can be made.

    • Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   

    • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   

    • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

    EDUCATION AND LICENSES:

    • High School diploma or G.E.D. required.

    • Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

    • All appropriate state licensure, education, and training (if any) required.

    • Demonstrated commitment to organization culture, values, and customer service standards

    EXPERIENCE AND REQUIRED SKILLS :

    • Previous patient care experience in a hospital setting or a related facility preferred.

    • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

    EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

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RN Patient Care Manager Hospice

97034 Eagle Point, Oregon Assured Hospice

Posted today

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Job Description

We are hiring for a RN Patient Care Manager in Hospice. 

At Assured Hospice of Portland, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

 We strive to offer benefits that reward the whole you! 

  • Lead, inspire and motivate others to provide exceptional care.
  • Ensure all staff are oriented/supported to be successful in their job performance.
  • Liaison between, staff, patients, and the medical community,

If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you!

Join us in helping people within our teams and our communities!


The RN Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.

  • Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team.
  • Actively promotes and directs assigned team regarding quality of care and safety of patients and staff.
  • Engages in thorough problem resolution and complaint investigation.
  • Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs.
  • At least 4+ years full-time experience as an RN or equivalent required.

License Requirements

  • Current RN licensure in the state of practice and one year of clinical experience.
  • Current CPR Certification.
  • Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.

By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See LHC Group Privacy Policy at privacy/ and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

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RN Patient Care Manager Hospice

97034 Eagle Point, Oregon Assured Hospice

Posted today

Job Viewed

Tap Again To Close

Job Description

We are hiring for a RN Patient Care Manager in Hospice. 

At Assured Hospice of Portland, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

 We strive to offer benefits that reward the whole you! 

  • Lead, inspire and motivate others to provide exceptional care.
  • Ensure all staff are oriented/supported to be successful in their job performance.
  • Liaison between, staff, patients, and the medical community,

If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you!

Join us in helping people within our teams and our communities!


The RN Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.

  • Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team.
  • Actively promotes and directs assigned team regarding quality of care and safety of patients and staff.
  • Engages in thorough problem resolution and complaint investigation.
  • Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs.
  • At least 4+ years full-time experience as an RN or equivalent required.

License Requirements

  • Current RN licensure in the state of practice and one year of clinical experience.
  • Current CPR Certification.
  • Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.

By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See LHC Group Privacy Policy at privacy/ and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

View Now
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