76,367 Assistant Client jobs in the United States

Assistant Client Service Specialist

12600 Poughkeepsie, New York Marshall & Sterling

Posted 15 days ago

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Job Type Full-timeDescriptionProvide superior service and administrative support for department.Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions, when necessary.Work in conjunction with Customer Service Representative or Sr. Customer Service Representative and provide service to customers, processing endorsements, copying, scanning, ordering MVR's, physical damage inspections, etc.Request loss runs and issue binders, identification cards, certificates of insurance and requests for proof of insurance.Retrieve documents from carrier websites and file in Image Right.Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and omissions exposure.Assist in follow up of outstanding claims in accordance with agency guidelines.Maintain professional accreditation necessary to meet agency standards.Participate in continuing education programs when available.Build and maintain a favorable and professional work relationship with other staff members.Communicate with Supervisor/Manager any issues to ensure excellent customer service.Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.Adhere to established employee manual policies and guidelines.Promptly report all E&O claims and potential E&O claims.Maintain confidentiality in all aspects of client, staff, and agency information.If not already licensed, pursue, and receive P & C license within first year of employment.Perform other duties and projects as assigned. Requirements College degree preferred, high school diploma or equivalent required.Experience and knowledge of Microsoft Office programs.Experience with Vertafore a plus.High level of organizational ability with attention to detail.Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.Demonstrated ability to communicate effectively.Salary Range is $37,500 - $42,500.The salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.MS24Salary Description hourly

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Administrative Assistant / Client Screener

33023 Miramar, Florida $22 - $25 Hourly Feeding South Florida, Inc.

Posted 11 days ago

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full-time permanent

POSITION SUMMARY
The purpose of this position is to provide direct support to the Chief of Staff (COS) while also assisting in the implementation of Feeding South Florida’s® (FSF) Home Delivery Programs. This hybrid role combines administrative responsibilities with field-based client support.

The Administrative Assistant / Client Screener (AA/CS) serves as a primary point of contact for internal and external communications on matters related to the CEO and COS. This role also supports the Leadership Team, organizing and coordinating internal and external relations, and completing a wide range of administrative tasks with the utmost discretion and confidentiality. The AA/CS must be creative, proactive, and capable of thriving in a fast-paced, results-driven environment.

In addition, the AA/CS supports FSF’s Home Delivery Program by conducting home visit assessments for the Florida Department of Elder Affairs (DOEA) program in Miami-Dade, Broward, and Palm Beach Counties, overseen by the local Area Agencies on Aging (AAA). Eligible seniors will be enrolled in FSF’s Home Delivery Program based on these assessments.

The ideal candidate enjoys engaging with diverse individuals, both internally and externally, and demonstrates strong written and verbal communication skills, excellent organizational abilities, and a high level of professionalism. This role requires a balance of teamwork and independence, with the ability to manage multiple priorities efficiently and confidentially.

COMPENSATION: $21.63 - $5.48 per hour

POSITION RESPONSIBILITIES

Administrative

  • Provide general administrative support, including answering phones, managing emails, and maintaining schedules for the CEO and COS.

  • Coordinate logistics for meetings, events, and board sessions, including scheduling, catering, and materials preparation.

  • Provide administrative support to members of the Leadership Team.

  • Draft and proofread correspondence, reports, and presentations.

  • Track internal and external meeting follow-ups.

  • Assist in the preparation and management of budgets, invoices, and expense reports.

  • Oversee office supplies and equipment to ensure operational readiness.

  • Coordinate with other administrative staff to ensure organizational efficiency.

  • Maintain an organized filing system for documents, including sensitive and confidential materials.

  • Assist with tracking the progress of key organizational projects and initiatives.

  • Assist in coverage of reception and other duties based on the needs of the organization. 

Relationship Management / Gatekeeper

  • Assist in managing critical relationships on behalf of the CEO and COS.

  • Compile data and reports to support decision-making processes.

  • Prepare the CEO and COS for all internal/external meetings, including the request for agendas, list of attendees, and research of organizations and individuals.

  • Welcome visitors, and other functions, ensuring guests are cared for.

  • Demonstrate the organization’s mission and values.

  • Anticipate the CEO and COS’s requests and assist them with tasks as instructed.

Client Screener

  • Complete all online modules and final exam for 701B Comprehensive Assessment Training from the Florida Department of Elder Affairs (DOEA). 

  • Schedule and conduct assessments via home visits with senior citizens.  

  • Track all client information electronically via FSF’s software Oasis Insight and DOEA’s system Client Information and Registration Tracking System (eCIRTS). 

  • Comply with all company safety policies. 

  • Follow monitoring and reporting procedures to ensure applicable regulatory standards are met. Ensuring client assessments are completed thoroughly and accurately.  

  • Proactively communicate with appropriate stakeholders (i.e. clients and FSF internal departments) associated with each daily task and provide updates on conditions to help improve programs.  

  • Troubleshoot opportunities as they arise – electronically track change of addresses/phone numbers, etc.  

  • Establish positive relationships with clients and FSF internal departments.   

  • Assist with other duties as assigned. 



POSITION QUALIFICATIONS

  • High School Diploma or equivalent and relevant experience required.

  • Minimum 5 years of experience (preferably in a corporate setting) supporting C-Level Executives with the utmost integrity, discretion, and maturity.

  • Exceptional written and verbal communication skills that are persuasive, credible, and polished.

  • Experience with calendar and travel management.

  • Strong organizational skills that enable multi-tasking in a fast-paced environment with strict deadlines, while maintaining attention to detail.

  • Strong business intuition, sound judgment in practical matters, and impeccable integrity.

  • Demonstrated proactive approaches to problem-solving with strong decision-making ability.

  • Highly resourceful team players who can work with a diverse group of people, with the ability to also be extremely effective independently.

  • Demonstrate the highest level of customer/client service.

  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and knowledge of technology.

  • Strong work ethic with the tenacity to work under extreme pressure.

  • Must maintain a valid Florida Driver’s License and an insured personal vehicle.

  • Minimum of four (4) years driving experience 

  • Bilingual required (English and Spanish) 

  • Ability to successfully complete training related to the position 

  • Effectively organize, prioritize tasks, completing assignments accurately and in a timely manner  

  • Ability to pass a level 2 background check required 

PHYSICAL DEMANDS AND WORKING CONDITIONS

  • Hours of Operation: Organization hours are Monday-Friday, 8:00 a.m. – 5:00 p.m., this position may work additional hours occasionally throughout the year, especially during peak times such as holiday seasons, and disaster response.

  • Environment: This position works in an office setting with varying periods of standing, talking, and/or visual concentration, and use of office equipment. Must maintain office safety standards. Occasional work will occur in the warehouse or outside in fields and warehouses in inclement weather. The noise in the work environment is usually moderate to loud.

  • Travel: This position may have occasional travel for meetings, conferences, or special events which may require the use of a personal vehicle.

  • OSHA Standards Lifting requirements are 50 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.

ORGANIZATION

Feeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade, and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF, is responsible for serving 25 percent of the state’s food insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.

CORE VALUES

FSF values service above all else. We’re looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity, and are committed to stewardship and inclusion.

WE PROVIDE

Full medical, dental, and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.

COMPENSATION: $21.63 - $25.48 per hour

Equal Oppo tunity Employer/Drug Free Workplace/ADA Compliant

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Sr. Assistant Client Service Specialist

06132 Hartford, Connecticut WTW

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**Description**
**Company Description**
WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com .
Assistant Client Services Specialists - Surety Are Integral Members of Our Account Management Teams Who Proactively Obtain, Compile and follow Up on Information Critical to Providing Exceptional Consulting, Placement and Advocacy for Willis Tower Watson Clients and Prospects. If you're looking To Work with a Great Team of Exceptional Property & Casualty Professionals While Building Your Knowledge, Skills and Technical and Professional Experience with A Stable, Respected and Dominant Player in The World of Global Risk Management and Consulting, Apply for This Role Today!
You Will Be Required to Work Monday-Friday from 9:00 Am-6:00 Pm.
Note: Employment-Based Non-Immigrant Visa Sponsorship and/or Assistance Is Not Offered For This Specific Job Opportunity.
**The Role**
In This Role You Will Be Responsible for The Day-To-Day Servicing of Surety Clients. This Will Involve Building Relationships and Working Closely with Client-Decision Makers, Executing Deliverables on Our Client's Behalf in Accordance with Our SLA's And SOPs and Completing Various Administrative Tasks. Duties Include but Are Not Limited To:
+ Issuance Of Surety Bonds as Well as Perform Associated Activities Based on The
+ Specific Instructions of The Client And / Or Client Manager as Communicated
+ Ability To Understand and Interpret the Information Presented in a Bond Request
+ Ability To Quickly and Accurately Enter Data from a Bond Request into The Bond Issuing System.
+ Process Renewals, Cancellations/Closures, And Riders
+ Assist with Resolution of Client/Carrier Accounting Issues
+ Prepare And submit billing.
+ Report Bonds to Carriers and Associated Filing Activities.
+ Prepare Written Correspondence, Reports and Analysis as Needed For Management
+ Communicate Effectively with Clients, Client Managers and Other Team Members
+ Participate In Internal and External Meetings
+ Maintain Client Confidentiality
**Qualifications**
**The Requirements**
+ Strong Attention to Detail.
+ Excellent Verbal and Written Communication Skills.
+ Ability To Work Independently and in a Team Setting.
+ Strong Customer Service, Presentation and Organizational Skills.
+ Working Knowledge of Microsoft Office Including Excel, Word, And Outlook.
+ 0-2+ Years Insurance Industry Experience Related to Servicing Accounts Is a Plus.
+ Experience Working with Surety, Including in an Insurance Brokerage Environment a Plus.
+ Experience Working with Epic and Sure Path a Plus.
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
+ **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
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Veterinary Assistant/Client Service Coordinator

97240 Portland, Oregon Banfield Pet Hospital

Posted 5 days ago

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ESSENTIAL RESPONSIBILITIES AND TASKS
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
+ Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
+ Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
+ Obtain relevant information and history from clients and maintain proper and complete medical charts.
+ Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
+ Assist with surgery as applicable.
+ Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
+ Mentor other paraprofessionals in the hospital.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
+ Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confident
ATTITUDES (WILL DO)
+ Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision as appropriate.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
PECIAL WORKING CONDITIONS
+ Ability to work at a computer for long periods of time.
+ Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)  Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
+ The noise level in the work environment is moderately high.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on
EXPERIENCE, EDUCATION AND/OR TRAINING
+ Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred.
+ Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.
+ Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
+ One year related experience required with customer service preferred
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Legal Assistant/Client Intake Specialist - NC

28245 Charlotte, North Carolina Vensure Employer Services

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Position SummaryWe're seeking a Legal Assistant/Client Intake Specialist to assist with day-to-day operations of the firm and provide support for attorneys and other legal professionals. Dependable transportation and good sense of humor required.Essential Duties and ResponsibilitiesAnswering phonesGreeting clientsCompleting client intakeFiling documentsHandling incoming and outgoing mailDrafting enclosure memosScheduling appointmentsMaintaining lobby and reception area organized and neatMaintaining up-to-date client and non-client contact databaseOther administrative tasks as neededKnowledge, Skills and AbilitiesProficiency in MS Office products: Outlook, Word, Excel requiredExcellent verbal and written communication skillsAttention to detail, accurate typing and proofreading skillsAbility to handle multiple projects and tasks at a timeProfessional, friendly, organized and a good team playerEducation & ExperienceExperience with document management system desired.Previous work experience in a professional office environment required.

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Legal Assistant/Client Intake Specialist - NC

28245 Charlotte, North Carolina Vensure

Posted 10 days ago

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Legal Assistant/Client Intake Specialist

We're seeking a legal assistant/client intake specialist to assist with day-to-day operations of the firm and provide support for attorneys and other legal professionals. Dependable transportation and good sense of humor required. Essential duties and responsibilities include answering phones, greeting clients, completing client intake, filing documents, handling incoming correspondence, and other tasks as assigned.

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Legal Administrative Assistant & Client Services Specialist

07601 Hackensack, New Jersey Willis Injury Law, LLC

Posted 22 days ago

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Description

We're seeking a sharp legal assistant for our busy law firm who can help our attorneys and paralegals assist clients and keep the office running smoothly. You'll work with the team to prepare a variety of legal documents, and handle office correspondence like answering emails and phone calls, scheduling meetings and travel, and reminding the team of upcoming deadlines. If you're an excellent multitasker who thrives in a fast-paced environment, we want to hear from you!

Responsibilities

• Conduct legal research, when necessary, with guidance from attorneys and paralegals
• Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing attorney offices, taking dictation, and letting the team know about upcoming deadlines
• Undertake other duties as needed to ensure the firm operates efficiently
• Ensure client billing is processed properly using daily time records with assistance from the accounting department
• Make travel arrangements, schedule meetings and appointments for the team, such as depositions, and coordinate with outside vendors for events

Qualifications

• Must be bilingual and speak Spanish fluently
• Ability to comfortably use all Microsoft Office products
• Able to meet demanding deadlines in a fast-paced environment
• Applicants must have excellent communication skills and organizational skills
• Must be able to type at least 50 WPM
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Legal Administrative Assistant Client Services Specialist

07601 Hackensack, New Jersey Willis Injury Law, LLC

Posted 22 days ago

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We’re seeking a sharp legal assistant for our busy law firm who can help our attorneys and paralegals assist clients and keep the office running smoothly. You’ll work with the team to prepare a variety of legal documents, and handle office correspondence like answering emails and phone calls, scheduling meetings and travel, and reminding the team of upcoming deadlines. If you’re an excellent multitasker who thrives in a fast-paced environment, we want to hear from you! Responsibilities: • Conduct legal research, when necessary, with guidance from attorneys and paralegals • Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing attorney offices, taking dictation, and letting the team know about upcoming deadlines • Undertake other duties as needed to ensure the firm operates efficiently • Ensure client billing is processed properly using daily time records with assistance from the accounting department • Make travel arrangements, schedule meetings and appointments for the team, such as depositions, and coordinate with outside vendors for events Qualifications: • Ability to comfortably use all Microsoft Office products • Able to meet demanding deadlines in a fast-paced environment • Applicants must have excellent communication skills and organizational skills • Must be able to type at least 50 WPM • Must be bilingual and speak Spanish fluently Compensation: $20 per hour

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Veterinary Nurse Assistant / Client Care Coordinator

Wilmington, North Carolina Truss Vet

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Job Description

Job Description

Salary:

At Truss Vet, we envision a more compassionate world where quality of life is elevated; where there is joy in the human-animal bond, unencumbered by poor health, limited resources or inadequate access to care. Our mission is to bridge gaps in veterinary care and strengthen our community by reimagining the way animal hospitals serve pets and people.

So where do we start? We are developing veterinary urgent care facilities that deliver exceptional care experiences and promote the well-being of our entire team. Truss Vet treats non-life threatening emergencies that dont belong in the ER but may not fit into the busy day of a general practice. Its kind of like human urgent care, but our model is so much better.


The Veterinary Nurse Assistant/ Client Care Coordinator position is a unique opportunity for someone early in their veterinary career to work across all areas of the hospital. You will be the ultimate team player, helping all team members and clients, jumping in to assist with patients whenever needed, learning all aspects of Truss Vet's model, floating to different positions throughout the clinic. If you're eager to make an immediate impact in a fast-growing veterinary clinic, this role is for you!


Truss Vet is currently under construction in Wilmington, NC. We anticipate this role to start later this summer, tentatively in the beginning of August.


Youre a great fit if:

  • Someone would describe you as proactive, detail-oriented, timely, organized, productive, analytical and still a people person! Bonus points if you can move things with your mind!
  • You have a growth mindset; you never stop learning, and youre constantly looking for ways to advance yourself, your career, and your team
  • You want to work for a company that has a big vision and ambitious plans for growth, and you want to be a part of helping achieve that growth
  • You want to make a difference in the world, have an impact on peoples lives, and change the future of animal healthcare for the better
  • You love working in teams and find that youre able to relate to people of all types (yes, people are gross, but you didnt choose vet med because you love animals and hate people)
  • Youre willing to get your hands dirty; no task is beneath you, youre entrepreneurial
  • You provide energy to the people youre around because youre generally a happy, positive, optimistic person (after interacting with you, people feel energized vs. drained)
  • You have some prior veterinary experience or are hungry to learn
  • You read our core values (below) and they overlap with your personal values


We believe in:

  • Excellence in medicine and the highest reasonable standards of care
  • Providing our teams the resources to be happy and successful
  • That every pet deserves to live its best life (Except for that one chihuahua just kidding!)
  • 3-day workweeks
  • Going home on time
  • No abusive noncompetes
  • Building a supportive team that you want to hang out with even on your days off (but well never make you)
  • Treating people like we want to be treated
  • Compensation and benefits that help people live well
  • Working hard and pursuing excellence while still having fun
  • No boarding, grooming, or on-calls!

Compensation & Benefits:

  • Competitive salary
  • Health, vision, and dental insurance
  • Short- and long-term disability coverage, life insurance, accident insurance, and critical illness insurance
  • Paid time off (PTO)
  • Mental wellness subscription
  • Parental leave
  • 401K + match
  • Commitment to professional and personal development through mentorship
  • Pet care discounts


Truss Vet Core Values Statements:

  • Dare to Care: Doing what is easy isnt always right. Doing what is right isnt always easy. So we show up. We give a sh!t. Even when clients dont deserve our best, even when a conversation is uncomfortable, we approach situations with courage, empathy, and authenticity. We care enough to have tough conversations and we handle tough conversations with care.
  • The Details Matter: Our standards are reflected in every detail, and those details matter. The client will never forget the hug you gave when they said goodbye to their best friend. That blanket may mean the difference between an hour of comfort for a pet versus an hour of fear. The smell or site of a dirty rug may mean the difference between a great first impression versus skepticism of our entire team.
  • Truss One Another: To be accountable to the success of the team means were accountable to the success of each other. We have our teammates backs. We catch each other's mistakes. We challenge each other to improve and be the best versions of ourselves.
  • Bowl Half Full: Your dog doesnt go through life believing his bowl is half-empty. We see the good in others and in each other, we see opportunities in challenges, we meet discomfort with good humor, and when we find closed doors, we kick them open or make new ones.

If youve made it this far (youve passed your first test), and we cant wait to meet you! For more information, check us out at

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