43,592 Assisting Customers jobs in the United States

**JOB INFORMATION**
**Client Support - Contact Center (Inbound/Outbound I)**
**Location:** San Diego, CA - West Broadway /Near the Marina District in San Diego
**Schedule: Monday** **- Friday** , Flexible on the start time 8:00 AM to 5:00 PM or 8:30 to 5:30 according to customer needs
**Position Type:** Temp-to-Perm
**Hourly Rate:** $21.00 USD
**About the Role**
We are seeking a **Client Support Assistant** to join our dynamic Client Solutions team. The key role is to ensure a seamless and professional client experience by managing communications, supporting legal and office operations, and collaborating across teams.
As the first point of contact for our clients, you'll handle a high volume of inbound and outbound communications, support hybrid legal proceedings, and assist with front desk operations. Your work will directly impact client satisfaction and operational efficiency.
**Key Responsibilities**
+ Respond promptly and professionally to client inquiries via phone and email
+ Collaborate with internal departments to resolve client issues efficiently
+ Support front desk operations and assist with office tasks as needed
+ Facilitate hybrid legal proceedings via Zoom and manage related documentation
+ Ensure a seamless and positive client experience from start to finish
**Job Qualifications & Requirements**
**Education & Experience:**
+ High school diploma or equivalent required
+ Prior experience in administrative support, office operations, retail, or food service is a plus
+ Experience in the legal industry is preferred but not required
**Communication & Customer Service:**
+ Strong verbal and written communication skills
+ Professional phone and email etiquette
+ Proactive communicator with a client-focused mindset
+ Ability to handle inquiries and resolve issues courteously and effectively
**Skills & Attributes:**
+ Excellent attention to detail and active listening skills
+ Strong organizational and time management abilities
+ Positive, solutions-oriented attitude with a genuine desire to help others
+ Dependable, punctual, and reliable for full-time work
+ Adaptable and eager to learn new systems and processes
+ Moderate proficiency in computer applications and ability to navigate multiple systems quickly
**Professionalism:**
+ Maintains a polished and workplace-appropriate appearance
+ Team-oriented and collaborative in a fast-paced environment
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Now Hiring: Client Support Analyst
Location: Los Angeles, CA 90025
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $19 - $21 per hour, DOE (Depending on Experience)
About the Role:
A client in Los Angeles is seeking a Client Support Analyst to join their dynamic team! In this role, you will be the go-to expert for our wide range of legal support services. You'll interact with clients via email and phone, providing top-tier support and solutions. If you're customer-focused, professional, and a strong communicator, this may be the perfect fit for you.
Key Responsibilities:
- Investigate and resolve client issues thoroughly and efficiently
- Respond promptly to client and sales partner inquiries
- Set up and guide new client accounts using our online portal
- Conduct status checks on transcripts and video files
- Assist with front-end processing for settled cases
- Provide job price quotes for completed services
- Collaborate with internal departments to resolve client concerns
- Continuously suggest and implement workflow improvements
- Demonstrate deep understanding of our legal service offerings
- Ensure all service level agreements are consistently met or exceeded
- Perform additional duties as assigned by leadership
Requirements:
- High school diploma or equivalent required;
- Minimum 3 years of customer service or client support experience
- Professional email and phone communication skills
- Industry or legal service experience preferred but not required
- Prior administrative or office experience is a plus
What We're Looking For:
- Strong attention to detail and excellent listening skills
- Confident problem-solver with great communication abilities
- Positive, cheerful demeanor and a genuine desire to help
- Dependable, adaptable, and eager to learn
Please apply if you're interested and we can talk more about it.
Thank you!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

**About the Role:**
**Grade Level (for internal use):**
07
**The** **Team:** Client Services - Customer Support Analyst
**Impact & Responsibilities:** The Loan Platforms division of S&P Global offers an innovative suite of products for its' clients to address all of their loan settlement needs. It is the first fully operational provider of par and distressed loan closing and recordkeeping services for the primary and secondary loan markets. Through a unique combination of experienced personnel and electronic processing, hardware, and software, Loan Platforms is a single system to address market demands and support the entire life cycle of a loan.
The successful candidate will form a key part of the Loan Platforms team, responsible for maintaining the day-to-day operations of our Syndicated Loan Market offering, as well as supporting the questions and requests of our internal and external clients.
+ An exciting opportunity for someone with an analytical approach who thrives in a fast-paced environment and has an interest in financial markets.
+ An opportunity to facilitate and improve the settlement process by providing support to and collaborating with clients and internal teams.
+ Exposure to an exciting financial market and interaction, on a daily basis, with clients of varying levels of seniority.
+ An exciting opportunity to learn about finance, banking, and high technology.
**Responsibilities:**
+ General support of the Platforms
+ New user onboarding, account maintenance, resolution of client issues or questions, and provide walk throughs on how to operate within the platform.
+ Creation and maintenance of entity identifiers
+ Analysis of client administrative details and tax forms
+ Work with a global team responsible for front-line client services
+ Must consistently adhere to all internal procedures
+ Be pro-active in identifying problems. Either work with peers on a resolution or escalate them to management.
+ Capture and channel user feedback to the management team to facilitate the continuous improvement of our products and services
+ Ad hoc duties and projects as requested by the team leader
+ The role will continuously evolve depending on the candidates' competencies to ensure challenge and growth. You will be empowered to the extent of your capacities.
**Compensation/Benefits Information:** (This section is only applicable to US candidates)
+ S&P Global states that the anticipated base salary range for this position is $50,000 to $58,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
+ In addition to base compensation, this role is eligible for an annual incentive plan.
+ This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here ( .
**What We're Looking For:**
**Basic Required Qualifications:**
+ Ability to think laterally, analyze, and question processes
+ Excellent oral and written communication skills
+ Proficient in MS office
+ Team player
+ Ability to identify and escalate issues or concerns
+ Excellent prioritization skills, ability to multitask and work in a fast paced environment a requirement
+ Eager to learn with strong analytical and problem-solving abilities
+ Great organizational skills are a requirement
+ Goal and action oriented, with ability to organize, multi-task and prioritize in a fast-paced environment
+ Must be able handle stressful customer situations with patience and poise
+ Proficient PC skills, especially in Microsoft Word and Excel.
+ Demonstrated knowledge and experience in working with internet-based applications
+ Ability to review processes and suggest improvements
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Virtual, New York, United States

Job Description
A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day:
Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
* At least one year of experience in a customer service environment
* Strong written and verbal communication
* General knowledge of payroll and taxes * Associate or bachelor's degree

**About the Role:**
**Grade Level (for internal use):**
07
**The** **Team:** Client Services - Customer Support Analyst
**Impact & Responsibilities:** The Loan Platforms division of S&P Global offers an innovative suite of products for its' clients to address all of their loan settlement needs. It is the first fully operational provider of par and distressed loan closing and recordkeeping services for the primary and secondary loan markets. Through a unique combination of experienced personnel and electronic processing, hardware, and software, Loan Platforms is a single system to address market demands and support the entire life cycle of a loan.
The successful candidate will form a key part of the Loan Platforms team, responsible for maintaining the day-to-day operations of our Syndicated Loan Market offering, as well as supporting the questions and requests of our internal and external clients.
+ An exciting opportunity for someone with an analytical approach who thrives in a fast-paced environment and has an interest in financial markets.
+ An opportunity to facilitate and improve the settlement process by providing support to and collaborating with clients and internal teams.
+ Exposure to an exciting financial market and interaction, on a daily basis, with clients of varying levels of seniority.
+ An exciting opportunity to learn about finance, banking, and high technology.
**Responsibilities:**
+ General support of the Platforms
+ New user onboarding, account maintenance, resolution of client issues or questions, and provide walk throughs on how to operate within the platform.
+ Creation and maintenance of entity identifiers
+ Analysis of client administrative details and tax forms
+ Work with a global team responsible for front-line client services
+ Must consistently adhere to all internal procedures
+ Be pro-active in identifying problems. Either work with peers on a resolution or escalate them to management.
+ Capture and channel user feedback to the management team to facilitate the continuous improvement of our products and services
+ Ad hoc duties and projects as requested by the team leader
+ The role will continuously evolve depending on the candidates' competencies to ensure challenge and growth. You will be empowered to the extent of your capacities.
**Compensation/Benefits Information:** (This section is only applicable to US candidates)
+ S&P Global states that the anticipated base salary range for this position is $50,000 to $58,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
+ In addition to base compensation, this role is eligible for an annual incentive plan.
+ This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here ( .
**What We're Looking For:**
**Basic Required Qualifications:**
+ Ability to think laterally, analyze, and question processes
+ Excellent oral and written communication skills
+ Proficient in MS office
+ Team player
+ Ability to identify and escalate issues or concerns
+ Excellent prioritization skills, ability to multitask and work in a fast paced environment a requirement
+ Eager to learn with strong analytical and problem-solving abilities
+ Great organizational skills are a requirement
+ Goal and action oriented, with ability to organize, multi-task and prioritize in a fast-paced environment
+ Must be able handle stressful customer situations with patience and poise
+ Proficient PC skills, especially in Microsoft Word and Excel.
+ Demonstrated knowledge and experience in working with internet-based applications
+ Ability to review processes and suggest improvements
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Virtual, New York, United States

Client Support Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
Anticipated Posting End: 11/30/2025
**The Opportunity**
CACI is seeking a Client Support Engineer to support the HQ SpOC/S2 with a wide variety of Information Technology (IT) related tasks. You will be part of a team providing essential IT support to a dynamic organization within the United States Space Force (USSF). You will be responsible for configuring, troubleshooting, repairing, and maintaining computer systems, peripherals, and mobile devices for customers O-6 and below. In addition, you will augment the Cybersecurity Liaison program, assessing and reporting security incidents and sanitizing computer systems.
**Responsibilities**
+ Provide daily support to HQ SpOC/S2 personnel, troubleshooting hardware and software issues.
+ Submit tickets in REMEDY, install software, and resolve individual client configuration, updates, and issues on military devices such as desktops, cellular phones, iPads, printers, tablets, etc.
+ Track status and see Information Technology issues through to resolution.
+ Provide cybersecurity liaison support to HQ SpOC/S2
+ Process, transfer, and dispose of all accountable IT assets along with necessary documentation to establish custodial responsibility IAW AFMAN .
+ Augment Client Support Administrator support for unclassified and classified systems.
+ Utilize Active Directory, Directory and Resource Administrator, and local administrator accounts/tokens to configure, update, and resolve client workstations issues as a Workstation Administrator.
+ Provide weekly status updates on any unresolved issues to government personnel affected by IT issues.
**Qualifications:**
_Required:_
+ A current TS//SCI clearance is required.
+ Experience of 2-4 years of professional experience in a related IT support role.
+ A willingness to learn, teach and share information in a team environment.
+ Experience troubleshooting hardware and software issues.
+ Experience installing software and resolving client configuration issues.
+ Experience with military devices such as desktops, cellular phones, iPads, printers, tablets, etc.
+ Ability to track the status of IT issues from submission to resolution.
+ Knowledge of cybersecurity principles and incident reporting.
+ Familiarity with processing, transferring, and disposing of accountable IT assets according to relevant regulations.
+ DOD IAT Level II Certification (SEC+ or eqv.)
+ Must be self-motivated with good interpersonal and written/verbal communication skills
_Desired:_
+ Experience supporting government or military organizations.
+ Experience with Active Directory and other administration tools.
+ Experience with the REMEDY ticketing system.
+ Relevant certifications (e.g., CompTIA A+, Network+, Security+).
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$75,200-$158,100
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Description
We are hiring a dependable and personable Client Support Representative to join a well-respected organization it the Quad Cities. This role offers a welcoming workplace and opportunities for flexibility. If you enjoy helping customers, staying organized, and working in a team-oriented environment, this could be a great fit.
How to Apply
Submit your application today or call our office at to learn more! Lydia, Christin, or Erin are great points of contact.
Key Responsibilities
+ Respond to incoming calls from clients and provide clear, friendly, and professional assistance.
+ Identifying the customer needs and matching them to the right services.
+ Record and update customer details accurately.
+ Communicate important information to internal teams to ensure smooth follow-up.
Requirements
Qualifications
+ Professional, upbeat phone manner with strong customer service focus.
+ Previous customer service or administrative experience preferred.
+ Strong multitasking skills and attention to detail.
+ Comfortable learning new technology.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Description
A client of Insight Global is looking for a Client Support Specialist to join their team in Alpharetta, GA. What you can expect on a typical day:
Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
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Skills and Requirements
* At least one year of experience in a customer service environment
* Strong written and verbal communication
* General knowledge of payroll and taxes * Associate or bachelor's degree