9,100 Atendimento Telefnico jobs in the United States
Call Center
Posted 17 days ago
Job Viewed
Job Description
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in a courteous and professional manner
- Make outbound calls to follow up with customers, confirm appointments, or provide updates
- Provide accurate information about company products, services, and policies
- Resolve customer concerns and escalate complex issues to the appropriate department
- Process orders, payments, service requests, and account updates
- Document customer interactions and maintain detailed records in the call center system (CRM)
- Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates
- Collaborate with team members and other departments to ensure customer needs are met
- Adhere to scripts, policies, and compliance requirements while maintaining a natural, empathetic tone
- Stay updated on company offerings and procedures to provide accurate support
Qualifications & Skills:
- High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
- Previous call center or customer service experience preferred
- Excellent verbal communication and active listening skills
- Ability to remain calm and professional under pressure
- Strong problem-solving and multitasking abilities
- Basic computer proficiency and experience with CRM systems
- Positive attitude, patience, and customer-focused mindset
Company Details
Call Center
Posted 18 days ago
Job Viewed
Job Description
We are seeking a dynamic and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.
The Call Center Representative will play a key role in maintaining customer satisfaction and loyalty by delivering high-quality service and support.
Responsibilities:- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on customer issues
- Provide information about products and services
- Resolve customer complaints and issues
- Update customer records in the database
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multi-task and work in a fast-paced environment
- Strong problem-solving skills
If you are a motivated and customer-oriented individual looking to join a dynamic team, we want to hear from you! Apply now to be considered for the Call Center Representative position.
Company Details
Call Center
Posted today
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Job Description
Call Center
Posted today
Job Viewed
Job Description
Call Center

Posted 11 days ago
Job Viewed
Job Description
**Salary/Pay Rate/Compensation:**
Competitive salary based on experience$27+/hour
**Why you should apply to be a Customer Support Representative:**
- Join a fast-growing company that operates in over 140 countries, committed to making a difference in patients' lives.
- Work in a supportive environment that values innovation, self-motivation, and an entrepreneurial spirit.
- Enjoy opportunities for professional development and growth within the organization.
- Be part of a team that actively participates in improving outcomes for underserved patients suffering from critical cardiopulmonary conditions.
**What's a typical day as a Customer Support Representative? You'll be:**
- Promptly answering a high volume of inbound phone calls, processing orders, and providing customers with detailed information on purchase orders, sales orders, returns, and shipping.
- Interacting with various departments to ensure customer needs are met within the performance standards set by management.
- Actively participating in team meetings and working extended hours as needed during fiscal month and quarter-end periods.
**This job might be an outstanding fit if you:**
- Have a High School Diploma or equivalent and 1-2 years of solid customer service experience, preferably in a call center environment.
- Possess strong computer database knowledge and a professional telephone manner with a customer-focused approach.
- Demonstrate attention to detail, effective communication skills, and the ability to learn and apply knowledge of corporate policies and procedures.
**What happens next**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Call Center

Posted 11 days ago
Job Viewed
Job Description
Responsibilities
+ Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.
+ Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution.
+ Accurately entering data into the order entry system to facilitate seamless order processing.
+ Adhering to standard work practices to ensure professional and consistent service delivery.
+ Leveraging relevant software, databases, scripts, and tools to deliver satisfactory service to customers.
+ Proactively addressing and resolving customer issues, including order fulfillment and information requests.
Requirements
+ 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices.
+ Basic competency in Microsoft Suite (Outlook, Word, PowerPoint).
+ Previous experience with SAP or other Order Management Systems is advantageous but not mandatory.
+ Familiarity with Salesforce.com is a plus but not required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Call Center

Posted 12 days ago
Job Viewed
Job Description
Looking for Customer Service Reps starting on 9/29! Great opportunity if you have kids that just started school!
**Click APPLY to apply NOW! Or call Wendy at or e-mail resume to **
**CANDIDATE REQUIREMENTS:**
+ 1-2 years of work experience in high volume call center
+ One (1) year of work experience in a pharmacy or call center environment preferred
+ Must have proven ability to provide consistently high-quality of service
+ High school diploma or equivalent
Job Details:
+ $17/HR
+ Temp to Hire
+ Monday-Friday
+ Shifts - several 1st shifts to choose from starting at 8am
+ Training hours will be M-F from 8:30am-5pm
+ Located in Louisville, KY 40299
+ Re-enrolling people in medicare
+ Making calls to doctors or calling patients back for follow up
+ Review, assist & process patients enrollment forms to the Patient Assistance Program (PAP) by verifying the pre-screening & qualifying tasks
+ Notify patients & healthcare providers of approvals, denials & next steps
**Click APPLY to apply NOW! Or call Wendy at or e-mail resume to **
**#P1**
**#CB**
Related job titles: Customer Service Rep, Customer Service Agent, Customer Support Associate, Help Desk, Customer Operations, Support Specialist, Client Support, Sale
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® ?
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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2nd shift/Call Center Representative - CMH Call Center
Posted 10 days ago
Job Viewed
Job Description
This position supports the communication needs of the Medical Center staff, Physicians and their patients, the general public and answering services, by directing all telephone traffic to their appropriate locations in an efficient and courteous manner. This position also provides paging services for announcements, emergent conditions, physicians, and personnel contacts.
Qualifications
Certifications: , Education: , Work Experience: Customer service
Responsibilities
Provides efficient and timely call handling
Maintains a 95% average in answer time
Maintains a 95% average in being in the ON position on the switchboard
Handles the customer's request and keeps the pace of the call moving and manages call time effectively
Directs calls to the appropriate destination
Determines the caller's needs and refer the caller to the appropriate party when operational problems occur in the routine handling of telephone traffic. These occurrences are reported to the Lead Customer Service Representative or Manager for review and action
Verifies caller identity and provides accurate information to the customer
Demonstrates good procedures skills; knows location of policy and procedures manual
Follows call guidelines and scripts
Uses systems tools (faxing, paging, status's, transfer/dial keys, etc.)
Customer Interaction and Relationship
Listens to and empathizes with customers; acknowledges customer concerns
Gathers information to determine customer's needs
Applies problem solving skills and solved the inquiry effectively. Communicates information about the resolution of the inquiry to the customer clearly and completely
Controls the pace and flow of the conversation
Responds to Stats, Disasters, and Codes following policies and procedures
Monitors and responds to access controls, panic alarms, fire computer and alarms, intercoms and CCTV monitors
Acknowledges incoming Security calls or alarms and dispatches Security Officers to the appropriate locations
Maintains and enhances their knowledge and capabilities during emergency and non-emergency situations, performing multiple duties rapidly, calmly, and effectively to achieve the responses needed
Keeps abreast on all call disasters and security policies
Contacts appropriate personnel for all codes, disasters and stats
About Us
**Find it here.**
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $15.45per hour - $25.03per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
Call Center Customer Service Representative - (Inbound call center)
Posted 4 days ago
Job Viewed
Job Description
If you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you. We are looking for someone that thrives in fast–paced multitasking, which can solve complex problems quickly – with a smile!
WHO IS SPECTRUM ASSOCIATION MANAGEMENT?
We are an HOA Management Company… NO, NOT the internet company ! We manage the operations of many homeowners’ associations throughout Texas and Arizona. We are proud to be one of the most respected and recognized companies in our industry. Named Best Place to Work for the last 18 years in a row! We are energetic and passionate about our goals that have led to continued company growth, which translates to more opportunities for our employees (or as we call them, Oddballs!)
WHO ARE WE LOOKING FOR?
We are looking for highly motivated people who can multitask across different communication platforms and have a passion for customer success. We operate a contact center with a friendly and team-oriented atmosphere where we support thousands of diverse requests daily. Our homeowners contact us in many channels – phone, email, chat. Experience in a fast-paced call center environment or similar type of customer service role is desired, buy may not be required if you know you will excel in that type of environment.
We are currently hiring for a full-time representative. Shift hours may vary based on business needs but will be between 8 am to 6 pm Monday to Friday. Some weekend work available but not required.
What are the Top 5 Qualities of someone that is successful at this role:
1) Self-Motivated individual that over-achieves goals set for you and your department.
2) Fast learner that can understand that complex service we manage, to best serve the homeowner.
3) Resilient and positive attitude while handling many difficult interactions with homeowners.
4) Tech wizardry to efficiently use CHAT , EMAIL , PHONE, and client database tools seamlessly
5) Strong passion for customer success and pride on resolution of homeowner concerns
Please visit for a visual description of the role and benefit details.
SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS
We offer a comprehensive package that is more than just a paycheck
Recognized as Best Places to work for the past 18 years in a row. k since 2007!
Fastest Growing Company - Fast Track 50 in 2020.
San Antonio-based homeowners’ association management company. (With offices throughout Texas and Arizona)
Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
Work / Life balance.
5 weeks of PTO to allow for rest, travel, family, and hobbies.
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review.
Pay $15.00/hr. with reviews and performance increase opportunities every 6 months.
Office location:
17319 San Pedro Avenue
San Antonio, Texas 78232
For more information about Spectrum Association Management, visit our website at
Spectrum Association Management is an Equal Opportunity Employer.