69,074 Automotive Advisor jobs in the United States

• Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• Profit Sharing
• 401(K) with company match
• Paid ASE testing and certifications

• Saturday & Sunday weekend premium pay $2.50 per hour
• Base pay up to $17.75/hr with annual performance-based merit raises*

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

• Must have great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred

• Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• Profit Sharing
• 401(K) with company match
• Paid ASE testing and certifications

• Saturday & Sunday weekend premium pay $2.50 per hour
• Base pay up to $17.75/hr with annual performance-based merit raises*

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

• Must have great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred

• Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• Profit Sharing
• 401(K) with company match
• Paid ASE testing and certifications

• Saturday & Sunday weekend premium pay $2.50 per hour
• Base pay up to $17.75/hr with annual performance-based merit raises*

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

• Must have great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred

Join Our Team at Garden City Jeep!

Garden City Jeep is proud to be part of the VIP Automotive Group of Long Island, known for exceptional leadership, a customer-first culture, and a commitment to professional growth. Join our team and experience a workplace that values continuous training, career advancement, and being part of one of Long Island’s most successful auto groups.

At VIP, our mission is simple: create exceptional value and experiences for every customer, every time. We aim to lead in automotive sales and service by empowering our employees to provide memorable, top-tier customer experiences.

Learn more about us:
VIP Automotive Group

Automotive Service Advisor

Full-Time | 5-Day Work Week
 Schedule: Monday – Saturday
Compensation:  $80,000 – $20,000+ per year (including commission and bonuses)

Stop by to meet our team, learn more about our career opportunities, and interview on the spot!

No appointment needed – just bring your resume and come ready to discuss how you can become part of the VIP Automotive Group.

We look forward to meeting you!

What We're Looking For:

We are seeking a motivated and customer-focused Service Advisor who thrives in a fast-paced environment and is eager to provide an exceptional experience for our clients. The ideal candidate is driven, collaborative, and committed to achieving personal and team goals while maintaining high customer satisfaction (CSI).

Key Responsibilities:

• Schedule service appointments and collect vehicle details ahead of visits when possible.
• Welcome customers with professionalism and courtesy, accurately documenting their concerns.
• Review service history, inspect vehicles, and recommend necessary maintenance or repairs.
• Provide detailed, accurate estimates for labor and parts, and explain recommendations clearly.
• Establish promised completion times and coordinate with the team to meet deadlines.
• Obtain customer authorizations for services and keep them updated on repair progress and any changes.
• Maintain a strong understanding of service menus, pricing, and current promotions.
• Ensure vehicles are properly parked, secured, and keys are stored safely.
• Deliver a clear explanation of services performed and associated charges to customers.
• Maintain high standards of customer satisfaction and help implement service marketing programs.
• Support quality control efforts to minimize comebacks and uphold our reputation.
• Assist with phone inquiries and appointment scheduling.
• Identify and provide estimates for any needed bodywork.
• Oversee vehicle cleanliness and preparation before delivery to the customer.
• Maintain a clean, professional appearance and workspace.

Qualifications:

️ 2+ years of experience as a Service Advisor
️ 1+ year of experience in a dealership environment
️ Strong communication skills and a passion for delivering top-tier customer service

Reasonable accommodations may be made for individuals with disabilities.

Benefits We Offer:

Medical & Dental Insurance
401(k) Retirement Plan
Paid Time Off
Employee Discounts on Vehicle Purchases, Parts & Service
Supplemental Benefits (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
Career Advancement Opportunities
Professional Development Assistance
Comprehensive Employee Recognition Programs

Compensation:

$80,000 120,000+ per year (inclusive of commissions and bonuses)

Supplemental Pay:
 • Bonus Pay
 • Commission Pay

Schedule:

Monday – Friday
Weekend Availability Required

Automotive Group and Garden City Jeep are proud to be equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. We encourage all qualified individuals to apply

Compensation details: 8000-12000 Yearly Salary

PId6fe81c180d5-34600-37321802

• Greet customers warmly, listen to their vehicle concerns, and create service orders.
• Accurately diagnose vehicle issues by consulting with technicians and using diagnostic tools.
• Clearly explain recommended maintenance and repair services to customers, including estimated costs and timelines.
• Advise customers on necessary repairs and preventative maintenance to ensure vehicle safety and longevity.
• Schedule appointments and manage the flow of vehicles in the service bay.
• Maintain customer records and ensure all work performed is accurately documented.
• Handle customer inquiries and provide updates on service status.
• Build strong relationships with customers by providing exceptional service and follow-up.
• Upsell additional services and products where appropriate and beneficial to the customer.
• Ensure customer satisfaction and address any complaints or concerns promptly and professionally.

• High school diploma or equivalent; vocational training in automotive technology is preferred.
• 2-3 years of experience as a Service Advisor or in a similar customer-facing role within the automotive industry.
• Strong knowledge of automotive systems, maintenance, and repair procedures.
• Excellent communication, interpersonal, and customer service skills.
• Ability to explain technical information in a clear and understandable manner to non-technical customers.
• Proficiency in using dealership management software (DMS) and automotive diagnostic tools.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Valid driver's license and a clean driving record.
• A genuine passion for automobiles and customer satisfaction.

• Greet customers and provide a positive first impression of the service department.
• Listen to customer concerns and accurately diagnose vehicle issues.
• Clearly explain recommended services, repairs, and associated costs.
• Prepare accurate service estimates and work orders.
• Schedule appointments and manage the service bay workflow.
• Communicate progress of service to customers throughout the day.
• Coordinate with technicians to ensure timely and quality repairs.
• Upsell additional services and products to enhance customer vehicle care.
• Process customer payments and maintain accurate records.
• Follow up with customers to ensure satisfaction with services rendered.

• High school diploma or equivalent; technical or vocational training in automotive repair is a plus.
• Previous experience as an Automotive Service Advisor or in a customer-facing role in the automotive industry.
• Strong knowledge of automotive systems and repair processes.
• Excellent customer service and communication skills.
• Sales-oriented with the ability to upsell effectively.
• Proficiency with dealership management software (e.g., Reynolds and Reynolds, CDK).
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced environment.
• Valid driver's license.
• A passion for automobiles and customer satisfaction.

• Greet customers and ascertain their vehicle service needs.
• Inspect vehicles with technicians and diagnose repair requirements.
• Explain vehicle diagnoses and necessary services to customers clearly.
• Provide accurate estimates for labor and parts.
• Schedule service appointments and manage service advisor workload.
• Maintain service records and update customer information.
• Ensure customer satisfaction with service performed.
• Process repair orders and payments accurately.

• Minimum 3 years of experience as an Automotive Service Advisor.
• Strong mechanical aptitude and automotive knowledge.
• Excellent customer service and communication skills.
• Proficiency with dealership management systems (DMS).
• Ability to manage multiple tasks and priorities.
• Detail-oriented and organized.
• High school diploma or equivalent; technical certification is a plus.