42,629 Available Support jobs in the United States

Ann Arbor's most spirited restaurant and dining institution since 2007; catering to a fusion of clientele including University of Michigan students and professors, locals and visitors looking to enjoy one of the town's most beloved restaurants and memorable dining experiences.

Support Staff play a crucial role in our restaurant, aiding servers in prompt delivery and removal of all table needs. The Support Staff maintain appropriate supply levels throughout service while having awareness of the restaurant as a whole. Trust and teamwork are essential characteristics for this position.

What You'll Do:

• Provide strong support to our hosts and servers while providing hospitality to our guests. Maintain running side work. Support the service team by keeping supplies in rotation, clearing, and resetting tables.
• Possess awareness and understanding of our menu in its entirety. Ensure timely delivery of food orders and knowledgeably present dishes.
• Have the ability to multitask and prioritize. Approach responsibilities with a sense of urgency.
• Dedicated to exceeding expectations of both Front and Back of House to ensure the highest level of service is consistently provided.
• Assist with Expediting as needed. Prepare the Expeditor station for service and maintain garnishes.
• Oversee ticket times to ensure guests are receiving food quickly, and proper presentation according to our standards. Coordinate the pace in the kitchen to ensure a smooth and efficient service.
• Proficiency with our KDS system.
• Effectively communicate with hosts and management.
• Contribute to a positive atmosphere and help create a teamwork-oriented work environment.

• Preferred experience in providing excellent customer service in a fast-paced environment
• Must be a great team player to serve the team mission and each guest fully
• Emotionally intelligent
• Must have a good attitude towards change and ambiguity.
• High level of personal hygiene and personal presentation
• Able to stay calm in a fast-paced environment
• Attention to detail in everything we do
• Unwilling to compromise on our standards or accept short cuts
• Consistent in performance and reliability
• Able to work in sync with the flow of the restaurant
• Must have weekend availability
• Must have morning availability

• Must be able to stand and walk for long periods of time.
• Must be able to lift up to 25 pounds at times.

Porchlight is a New York bar with a Southern accent. But what does that mean? Well, we have married the hospitality, soul, drink, and food of the ever-evolving South with the hustle and innovation of the big city we call home. We were born in New York of Southern roots, and we love to reminisce about our home cities of Charleston, New Orleans, or Memphis…but we wouldn’t trade them for New York. Even when the L train isn’t running.

Who you are:

A vital member of the Service team, the Support role encompasses setting up the dining room, setting tables, clearing tables, pouring water, running food, working with servers and expediters, resetting the dining room, polishing glassware and various tasks that support service at the restaurant.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Possess an understanding of proper steps of service and engage in table maintenance and resetting with efficiency, speed and grace
• Stay informed and knowledgeable of all menu items and proper mise to accompany each dish.
• Maintain the high standards of cleanliness and proper appearance throughout all areas of the restaurant.
• Demonstrates an eagerness to continue to learn and grow.

• Experience in a guest-facing restaurant role preferred, but not necessary
• Availability for lunch shifts
• Ability to walk or stand for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
• English fluency and additional languages preferred, but not required

• Hourly rate of $11/hr + tips
• Comprehensive Medical, Dental, and Vision insurance
• Paid Time Off to support you with an active life outside of work
• Paid Parental Leave
• 51% dining discount throughout the USHG family of restaurants
• Flexible Spending Options (health care, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing
• Exclusive access to primary care, mental health, and other healthcare services
• Matched 401(k) to help you invest in your future
• Generous Employee Referral Program
• Access to the USHG HUGS Employee Relief Fund

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

Job Type

Part-time

Description

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger's Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company's mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

• Review and understand all guest orders, including in-restaurant dining, takeout and delivery
• Distinguish between guest facing counter pickup window and main dining room orders, expediting accordingly
• Interacting with guests at the pickup counter to ensure all needs and expectations are met
• Run food to guest tables, identifying items as delivering, clearing dishes as needed, and ensuring all guest needs are met Replenish sauces, ramekins, and specific containers designated to specific service areas
• Communicate effectively to both front of house and back of house teams
• Receive, check and pack all guest takeout orders
• Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
• Keep a close eye on quality, consistency, and ticket times
• Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation

• Organized, thorough, and precise
• Analytical and systematic thinking
• Understanding of ticket times and kitchen metrics
• Knowledge of health and sanitation code and policies
• High integrity and professionalism
• A positive, joyful, upbeat and energetic attitude - leading by example
• Passion for hospitality
• Must 18 or older

• Multilingual
• Previous BOH or FOH experience

• Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays
• Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds
• Ability to work well under pressure in a fast paced, ever changing work environment

• Assist servers and bartenders by clearing and resetting tables, replenishing supplies, and delivering food and beverages when needed
• Maintain cleanliness of dining areas, service stations, and workspaces throughout shifts
• Set up and break down dining and banquet areas for daily service and special events
• Restock linens, flatware, glassware, and other service items as needed
• Support the kitchen team by running food and assisting with basic prep tasks, if required
• Ensure compliance with health, safety, and sanitation standards
• Provide friendly, professional, and timely service to members and guests
• Assist with any additional tasks or duties assigned by supervisors or management

• Previous experience in hospitality or food and beverage is preferred, but not required
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong communication skills and a team-oriented attitude
• Must be dependable, punctual, and maintain a professional appearance
• Availability to work weekends, holidays, and evenings as needed
• Ability to lift up to 30 lbs. and stand or walk for extended periods