80,346 Bakery Manager jobs in the United States

A Day in the life:

As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other's contributions, and support your team's growth. Our business is growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!

What you bring to the table:

You are 18 years of age or older.

You have prior experience leading others.

You have or are willing to obtain certifications as required.

You have a willingness to learn, adapt, and seek new skills & experiences.

A history of ensuring your customers have a seamless shopping experience.

You use your time and resources efficiently and effectively.

You act with integrity, pride, and passion day in and day out.

For Bakery: You bring 1 year or more of experience as a Baker.

For Meat: You have knowledge of and ability to process different cuts of meat, as well as previous experience working in a meat department and with various tools (grinders, saws, and other meat processing tools).

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

Diverse & Inclusive Work Culture

Competitive Wages

Bonus Eligible, where applicable

Flexible work schedules

Associate discounts

Leaders invested in your training, career growth & development.

Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

Vacation / Paid Time Off

Our Values

We put people first.

We are customer driven.

We value different perspectives.

We raise the bar.

We act as owners.

We are one team.

We build belonging.

We are committed to a healthy future.

Hourly Pay & Benefit Details

The hourly rate (salary) for this position ranges from $17.25___to $27.61___ per hour; starting rate will vary based on circumstances, including experience, qualifications, location and the terms of any applicable collective bargaining agreement.  Dependent on length of service and hours worked, benefits include healthcare, sick pay, PTO/Vacation pay and retirement benefits (pension and/or 401k eligibility).

Disclaimer

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

We endeavor to make this site accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1- (option #4).

A Day in the Life:

Are you passionate about baking and customer service? As the Bakery Manager, you'll lead our Bakery Department with enthusiasm and expertise, ensuring every customer leaves with a smile and a delicious treat. Your role will involve overseeing daily operations, ensuring compliance with company policies, and embodying friendliness, responsiveness, knowledge, and passion to create an exceptional customer experience. You'll drive production and budget objectives, maintain the highest quality standards, and step in to perform stocking and production duties as needed, setting a positive example for your team. As a role model, you'll inspire your associates with outstanding customer service skills. Join us and bring your love for baking and customer service to life in a fun and dynamic environment!

What you bring to the table:

* You take pride in the work you do, whether big or small.
* You agree that food is central to all our lives.
* Helping customers and fellow associates gives you energy.
* Smiling and making others smile is your favorite.
* You are eager, willing, and wanting to learn & grow.
* You believe that being a part of your community matters.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

* Diverse and Inclusive work culture
* Competitive Wages paid weekly
* Flexible work schedules
* Associate discounts
* Leaders invested in your training, career growth & development.
* Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
* Vacation / Paid Time Off

Our Values

* We put people first.
* We are customer driven.
* We value different perspectives.
* We raise the bar.
* We act as owners.
* We are one team.
* We build belonging.
* We are committed to a healthy future.

At Sprouts Farmers Market, the Bakery Manager is responsible for the overall performance of the Bakery Department. Manage the daily output baking, production, and display of bakery products Supervise and monitor product quality and consistency, track Bakery, Manager, Baker, Store Manager, Operations, Grocery

A Day in the Life:

As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other's contributions, and support your team's growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!

What you bring to the table:

* You are 18 years of age or older.
* You have prior experience leading others.
* You have or are willing to obtain certifications as required.
* You have willingness to learn, adapt, and seek new skills & experiences.
* A history of ensuring your customers have a seamless shopping experience.
* You use your time and resources efficiently and effectively.
* You act with integrity, pride, and passion day in and day out.
* For Bakery: You bring 1 year or more of experience as a Baker.
* For Meat: You have knowledge of and ability to process different cuts of meat, as well as previous experience working in a meat department and with various tools (grinders, saws, and other meat processing tools).

Salary is $25.10 per hour. There may be flexibility for exceptional candidates.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

* Diverse & Inclusive Work Culture
* Competitive Wages
* Bonus Eligible, where applicable
* Flexible work schedules
* Associate discounts
* Leaders invested in your training, career growth & development.
* Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
* Vacation / Paid Time Off

Our Values

* We put people first.
* We are customer driven.
* We value different perspectives.
* We raise the bar.
* We act as owners.
* We are one team.
* We build belonging.
* We are committed to a healthy future.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1- (option #4).

At Sprouts Farmers Market, the Bakery Manager is responsible for the overall performance of the Bakery Department. Manage the daily output baking, production, and display of bakery products Supervise and monitor product quality and consistency, track Bakery, Manager, Baker, Store Manager, Operations, Grocery

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible 'Reasonable

Accommodations' will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

1. Exhibit and develop maximum customer relations through friendly and courteous behavior.
2. Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
3. At all times remember that our success will be dependent upon our ability to work together.
4. Comply with all company policies, programs and directives as specified in the Code of Conduct.
5. Provide professional examples for other store team members to follow.
6. Assist in the planning, organization, and direction of the activities of the Bakery Department.
7. Know and have the ability to cost out all material to determine proper retails.
8. Know and have the ability to do a master production sheet.
9. Aid in the development and growth of all department personnel by ensuring regular implementation of company training, evaluation, and counseling procedures.
10. Possess sufficient knowledge and ability to teach others all fundamentals of bakery production. This will include mixing, scaling, proofing, baking, frying and finishing.
11. Assist in maintaining effective department security in compliance with company policy and directives.
12. Maintain an awareness of competitive activity within the store marketing areas at all times as it relates to the Bakery Department. Also, maintain awareness and concern for the company's interest and investment at all times through the regular practice of sound, honest judgment.
13. Maintain a high level of coordination and communication with other departments to ensure a smooth flow of products and service throughout the store and within the bakery operation.
14. Maintain adequate and appropriate department records at all times.

Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth.

Vision Statement: Broulim's Fresh Foods will always strive to be the best Independent Grocer in our communities.

Broulim's Absolutes: fundamental practices that align our actions to our Mission and Vision Statements

Positive Attitude

Guest Courtesy

Work Quality

Punctuality & Attendance

Adherence to Policy

Teamwork

Honesty & Integrity

Work Quantity

Appearance & Neatness

Goal Achievement

Essential Job Duties and Responsibilities

1 - Skilled and Devoted Team Members

* Interview, select and hire qualified personnel for Bakery Department. Include Store Director in the final decision.
* Participate in setting and achieving goals to further your skills and engagement at time of your Evaluation.
* Oversees the development and growth of all Bakery Department team members by ensuring orientation, certification, on-line training, and continued training, including evaluations and disciplinary concerns are handled properly and timely, ensuring all team members have the opportunity to be successful.
* Conduct evaluations and address disciplinary concerns properly and timely.
* Possess knowledge and ability to teach others all fundamentals of Bakery production. This will include but not be limited to mixing, scaling, proofing, baking, frying, and finishing.
* Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual.

2 - Guest Service / Team Work

* Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest's needs in order to promote Broulim's image and increase guest confidence and loyalty.
* Maintain good working relationships with other department managers to ensure smooth flow of products and service throughout the store, with objective of improving sales store wide.

3 - Quality and Value

* Supervise the planning, organization, and direction of the activities in the Bakery Department.
* Know and have the ability to cost out all products to determine proper retails.
* Oversee the receiving, storing, pricing and merchandising, of all Bakery products.
* Plan and carry out aggressive merchandising programs for increased sales and assists management with cross merchandising ideas with other departments.
* Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels. Pays proper attention to: Effective inventory control to guard against spoilage and outdated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced.
* Maintain adequate and appropriate department records at all times.

4 - Environment

* Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others.
* Maintain a clean environment inside and outside the department by limiting clutter around prep tables, and ovens, keeping cases clean, sweeping floor, and keeping refrigeration clean and organized.
* Ensure safety for yourself and others by using equipment in a safe and cautious manner after seeking and receiving proper training and instruction.

5 - Profitability and Growth

* Maintain effective control of department labor and inventory in line with established budgets.
* Meet or exceed budgeted expectations for contribution.
* Possesses a good understanding of the meaning of sales, gross profit, labor and inventory and its relationship to the effective operation of the department.
* Direct and carry out the planning, organization, and direction of the activities in the Bakery Department.
* Assist in maintaining effective department security in compliance with company policy and directives.
* Maintain an awareness of competitive activity within the stores marketing area as it relates to the Bakery Department. Also maintain awareness and concern for the company's interest and investment at all times through the regular practice of sound, honest judgment.
* Ensure company standards for safety are maintained and safety equipment is utilized.
* Ensure company standards for sanitation are maintained.
* Ensure company standards for productivity are maintained.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills and abilities

1. Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral.

2. Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members.

3. Ability to accept constructive review and be accountable for one's own success.

4. Must have ability to work weekends, evenings, and holidays.

5. Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim's Mission.

6. Education: High School diploma or general education degree (GED); or related job experience and / or training are required.

7. Certificates / Licenses: Food Handlers Certificate

8. Minimum Age: 18

9. Experience: Must have previous Bakery experience.

10. Math: Basic math skills required. Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required. An understanding of gross projections, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.

11. Computer: Excellent computer skills including Microsoft Excel, Word etc. required.

12. Equipment: pallet jack, hand truck, box cutters, baler, 6 wheeler, mixers, pans, dishwasher, scanner, 10 key and computer, etc.

13. Physical / Sensory Demands: the work environment characteristics described here are representative of those an associated encounters while performing the essential functions of this job.

Work is generally performed in a safe and comfortable store environment with the possibility of infrequent exposure to cold conditions.

Occasional 0%-25%

Regularly 25%-75%

Constantly over 75%

Standing

x

Walking

x

Carrying

x

Color Vision

x

Climbing Step Stool & Ladder

x

Hearing

x

Talking

x

Speaking / Articulation

x

Prolonged Sitting

x

Driving a Motorized Vehicle

x

Manual Dexterity - Hand / Finger Coordination

x

Grasping / Squeezing

x

Kneeling

x

Crawling

x

Balancing

X

Sustained Bending

x

Operating Foot Controls

x

Crouching

x

Pushing / Pulling

X

Repetitive Motion

x

Typing

x

Mousing

x

Feeling

x

Overhead Reaching (while lifting)

x

Floor to Shoulder Lift

x

Waist to Shoulder Lift

x

Overhead Lift

x

Lifting

* under 25 lbs.

x

* 25 lbs. to 50 lbs.

x

* over 51 lbs.

x

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table

You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Bakery Manager

Department: Bakery

Reports To: Store Director

FLSA Status: Nonexempt

Summary

The Bakery Manager will take full responsibility for the operation of the Bakery Department. Responsibility is defined as but not limited to: operations, planning, directing, managing, and achieving targeted profits. In addition, the Bakery Manager is directly responsible for staff development. The individual must cultivate a solid working relationship between himself/herself and his/her staff. Developing and instilling positive morale is the key to success of the Bakery Department. The Bakery Manager must also cultivate a working relationship with other department managers to cross-merchandise effectively.

Essential Duties and Responsibilities

Include the following (other duties may be assigned):

• Leads by example; models correct behavior and adherence to company policies and procedures
• Responsible for using the tools provided by management to ensure the success of the department
• Maintains the appropriate profit margin in accordance to the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes and waste management
• Responsible for implementing and maintaining all marketing programs
• Manages and assures the proper displaying and selling of all bakery products and advises customers on quality of food, method of handling, and other factors affecting preparing, freezing, and storing food
• Responsible for working with the other department to ensure successful demos
• Prepares the weekly and daily work schedules and directs the activities of employees working in the Bakery Department
• Responsible for schedule writing that is done fairly and objectively
• Manages cost control by managing labor, including overtime, and controlling supply costs
• Maintains the Bakery Department under current California Weights & Measures mandates, and trains all employees on the use of proper tares and accurate weights
• Packages, displays, and merchandises all bakery goods according to company standards
• Maintains current health codes and company standards regarding sanitation and cleanliness
• Understands proper usage of all authorized cleaning chemicals in the Bakery Department
• Follows the "FIFO"rotation system (first-in, first-out) to maintain freshness of product and reduce shrink
• Covers, labels, and dates all leftover products; utilizes leftover products before opening new product
• Inspects items during baking processes, including measuring temperatures throughout process to maintain quality and sanitation
• Inspects finished bakery products to ensure Bristol Farms standards of quality, weight specifications, & presentation
• Follows safety work standards and reports any safety hazards to the Store Director
• Conducts accident investigations and completes paperwork in accordance with Cal Osha SAB-198
• Maintains bakery cases focusing on sanitation, cleanliness, and keeping correct temperature requirements
• Arranges for maintenance and repair of equipment
• Is responsible for the training and overall development of employees working in the Bakery Department
• Responsible for consistent practices among all department employees
• Ensures proper training on weighing, slicing, cutting, and serving of bakery goods
• Trains employees on all opening and closing procedures
• Ensures proper documentation of training
• Documents all meetings/memos/monthly safety training and collects employee signatures as required
• Engages and coaches bakery employees in suggestive selling techniques
• Responsible for communication with all Bakery Department employees including the use of the Bakery Log Book, the Weekly Training Topics, monthly Safety Training, and the information contained in the Weekly Bulletin
• Responsible for communication with the Store Director on all bakery related issues
• Examines products bought for resale or received for storage for freshness & quality
• Helps breakdown and store products received
• Serves customers with a smile and a willing attitude
• Handles customer complaints in such a manner to assure customer satisfaction
• Follows & enforces policies and procedures set forth in the employee handbook at all times, especially on service standards and appearance
• At all times, meets and exceeds Bristol Farms standards in service, quality, freshness, safety, and cleanliness

Supervisory Responsibilities

The Bakery Manager is responsible for the overall direction, coordination, and evaluation of the Bakery department. He or she carries out supervisory responsibilities in accordance with Bristol Farms policies and all applicable laws. Responsibilities include interviewing; training & developing employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Customer Service Skills

The Bakery Manager is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Bakery Manager is expected to have a positive "can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); college degree preferred; two to three years related experience and /or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, or employees of Bristol Farms.

Knowledge of English

This is a customer service driven position. The candidate must have the ability to speak, read and understand English.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume. Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to resolve conflicts in such a manner to create a win-win situation. Ability to analyze a variety of situations, think through to a solution and implement the solution.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.

Work Environment

While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is occasionally exposed to extreme heat and/or cold, to electrical shock, and to risk of burn. The noise level in the work environment is usually moderate and occasionally loud.

Why You'll Love Working at Bristol Farms:

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your restaurant and guest service skills
• Opportunity for growth within our family of brands
• Benefits available - Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment

Key Responsibilities & Accountabilities:

* Champions corporate and division customer service programs to meet or exceed division customer service goals.
* Plans, organizes and directs day-to-day operations of the Bakery Department, exercising independent judgment and discretion. Conducts daily inspections of all Bakery department sections and initiates corrective measures to ensure compliance with product quality, code date standards, sanitation, safety and security requirements.
* Oversees and assists with all bakery department duties such as: proofing, baking, decorating, slicing and packaging fresh bakery products.
* Implements effective promotional and seasonal displays. Prevents shrink and controls expenses. Accurately completes maintains and monitor daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintain records on ad item movement.
* Orders, checks, receives and controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to Division directives. Stocks and rotates product. Maintains and organizes bakery department cooler and freezer. Conducts periodic inventories, processes administrative paperwork and maintains accurate department records.
* Ensures that bakery product quality, baking and decorating standards are met.
* Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies.
* Follows Company policy in handling quick sale items. Complies with all federal, state and local health and food safety standards.
* Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements.
* Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
* Handles customer relations. Engages in suggestive selling and other sales techniques.
* Monitors daily log sheet, purchase report and sales and labor report.
* Attends required training and sales meetings.
* Implements emergency procedures in the event of equipment and computer software malfunctions.
* Supervises, motivates, directs, trains and participates in the hiring of Bakery Department personnel. Monitors associate performance and effectively recommends personnel action to store director such as hiring, firing, layoff and disciplinary action. Identifies and trains associates with high potential for advancement opportunities. Schedules personnel to ensure adequate coverage and service levels.
* Communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.
* Complies with and ensures compliance with all Company policies and procedures.
* Resolves associate complaints where appropriate and reports action taken to Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination etc. to the Store Director and assists in appropriate handling. Identifies and trains associates with high potential for advancement opportunities.
* Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to the Store Director as appropriate.
* Attends required training and sales meetings.
* Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.

Skills and Physical Requirements:

* Requires working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate, and performs those job duties as required.
* Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain professional demeanor in dealing with customers and co-workers.
* Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
* Operates computer software and electronic ordering devices to order and label product, plan sales, inventory and scheduling.
* Requires a good understanding of overall Company practices and Bakery Department policies and procedures. Requires the ability to judge and react to business activity.
* Must frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 pounds. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement required to decorate, prepare and package product.
* Must stand for long periods of time, walk, bend, stoop, twist and turn frequently and occasionally climb ladders. Manual dexterity and good eye-hand coordination are necessary. Must operate related equipment such as: oven, mixers, microwave oven, bread slicer, scales and proof boxes. Uses work aids such as knives, scrapers and decorating tools. Must use trash compactor and baler.
* Mental alertness is necessary to ensure safe and accurate completion of work activities.
* Requires knowledge of basic math and weights and measures.
* Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and maximize productivity. Must maintain professional demeanor in dealing with customers, vendors and co-workers.
* Requires basic knowledge of employment laws and workplace practices.
* Must have extensive working knowledge of profit and loss statements.
* Operates computer software and electronic ordering devices to order product, plan sales, inventory and scheduling.
* Requires the ability to judge and react to business activity.
* Complies with and ensure compliance with Company grooming standards and dress code.
* Utilizes cleaning supplies, including chemicals, and equipment. Hands are frequently exposed to water and cleaning agents. Requires use of plastic or latex gloves.
* Occasional travel, including overnight travel, may be required. May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.

Work Environment:

* Working conditions consist of a temperature controlled store environment. Frequent exposure to 400° F while baking products. Frequent exposure to -20° F while handling products in freezer.
* Frequent exposure to flour dust.
* Hands are frequently exposed to water and cleaning agents. Use of plastic or latex gloves.

Safety - Sensitive Position:

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Union and Non-Union: "The pay range is $27.40 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility)."

DISCLAIMER:

The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements - e.g. lifting, standing, bending, etc. - please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.