88 Bank Teller jobs in the United States

Bank Teller

11106 Astoria, New York Ponce Bank

Posted 3 days ago

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Job Description

Description

Impact

Delivers exceptional experience to customers while enhancing the Bank's bottom line and reputation.

Responsibility

Processes all paying and receiving transactions and performs cash vault activities in an accurate and timely manner.

Essential Functions

1. Processes account transactions effectively.
2. Provides excellent customer service; helps resolve customer concerns in a timely fashion.
3. Responds to customer inquiries (in person, by phone or email) with appropriate follow up or
escalation.
4. Examines negotiable items (checks, money orders, etc.), determines proper funds availability based
on regulatory requirements and completes hold notices.
5. Reviews client's profile and identifies opportunities to make referrals to platform personnel.
6. Balances cash draws daily, assuring proof of cash vault and maintaining appropriate level of cash.
7. Provides daily proof and service to ATMs, ensuring that they are properly supplied.
8. Completes and maintains assigned reports and logs.
9. Actively participates in community activities.

Ancillary Duties

1. Assures adherence to Bank policies and procedures and federal and state regulatory requirements.
2. Provides cross-functional support to other areas of the department and the Bank where service or
assistance is needed.
3. Performs tasks which are supportive in nature to the essential functions of the job, but which may be
altered or re-designed depending upon individual circumstances.

Mandatory Training Curricula

Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details.

Competencies (refer to Competencies Library)

Skills
  • Clearly communicates in English and Greek is helpful;
  • proficient reading, writing, grammar, and mathematics skills;
  • proficient interpersonal relations and communicative skills;
  • general knowledge of retail banking paying and receiving policies, procedures and regulations;
  • moderate PC skills, including working knowledge of Microsoft Office software.


Physical Demands
The physical and related demands described in this section are representative of those that must be met by an
employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature,
but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job
must be able to work in an office environment during regular business hours where they come into regular
and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public.

Requirements

Education/Training :

A high school diploma or equivalent with an emphasis in a business curriculum.

Experience:

A minimum of one (1) year of customer service experience required.

Salary Range

$35,000 - $45,000

Ponce Bank participates in the E-Verify program
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Bank Teller

Ohio, Ohio Farmers National

Posted 4 days ago

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Job Description

SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
  • Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results
  • Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis
  • Operate and balance a terminal and cash drawer daily
  • Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal
  • Accept checks for cashing in accordance to FNB check handling procedures
  • Participate and successfully complete all required training courses
  • Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
  • Assist with various duties associated with money shipments/orders, etc.
  • Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions
  • Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
  • Motivation to make outbound sales calls to current and prospective clients
  • Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
  • Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
  • Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
  • Must be able to work in a team environment, in a positive manner, with coworkers and the public
  • Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
  • Regular, predictable attendance is an essential requirement of this position
  • Complete all other duties as assigned
EDUCATION AND/OR EXPERIENCE :
  • High School diploma or General Education degree (GED)
  • Proven cash handling experience
  • Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
  • Customer service and/or sales experience at any level

E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.

Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Bank Teller

98374 Puyallup, Washington Heritage Bank

Posted 4 days ago

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Job Description

Heritage Bank has an exciting opportunity to join our organization!

At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Canyon Rd Branch is seeking a bank teller to help customers meet their financial goals by providing exceptional customer service, handling routine financial transactions, and actively supporting branch sales efforts.

Overview:

This position is Full Time; typical schedule is Monday through Thursday 8:45 a.m. to 5:15 p.m., and Friday 8:45 a.m. to 5:45 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.

This position is fully onsite in Puyallup, Washington. The Canyon Rd Branch is a designated travel team branch. Travel primarily supporting Pierce County; however, travel to other surrounding counties may be required.

Base Salary Range:

Level I - $19.00 - $2.88 per hour

Level II - 20.00 - 24.84 per hour

Depending on qualifications and experience, Bank Teller I or II may be considered.

The Role at a Glance:

  • Builds and maintains strong relationships and provide exceptional customer service to internal and external customers.
  • Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits.
  • Promotes, explains, and refers bank products and services based on customer needs.
  • Maintains confidentiality when handling customer requests and transactions.
  • Complies with all policies, procedures, security, and regulatory requirements.
  • Actively participates in branch marketing and sales promotions.
  • Contributes to the success of the team by sharing in all branch administrative duties as required and assigned.
Core Skills and Qualifications
  • Level I - 6 months customer service experience - required.
  • Level II - 1-year recent cash handling and customer service experience in a financial services industry - required.
  • High school diploma or equivalent
  • Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly.
  • Computer software knowledge in DNA or Fiserv, preferred. Understanding / recent use of Teller Cash Recycler (TCR), preferred.
  • Equivalent combination of education, experience, and training may be considered.
  • Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
  • Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Demonstrated ability to provide an exceptional level of customer service.
  • Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
  • Ability to gain working knowledge of bank products and services.
  • Ability to read, write, speak and understand English well. Excellent written and oral communication skills
  • Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.
Working Environment/Conditions:
  • Climate controlled office environment.
  • Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule.
  • May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.
Physical Demands/Effort:
  • Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
  • Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
  • Ability to stand or sit for extended periods of time and duration of shift.
  • Ability to occasionally kneel, reach, bend, push, pull and carry.
  • Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.

At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.

Job applicants have certain legal rights. Please click here for information regarding these rights.

If you need assistance completing the online application, please email:

Salary Range Disclaimer

The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.

#JobCategory:Retail Banking#

#Street:12803 Canyon Road#

#City:Puyallup#

#State:WA#

#ZipCode:98373#

#Internal:false#
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Bank Teller

75454 Leonard, Texas Texas Republic Bank

Posted 5 days ago

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Job Description

Are you a detail-oriented individual with a passion for customer service? Here's your opportunity to join our team as a Full Time Bank Teller at Texas Republic Bank in Melissa, TX. As a Bank Teller, you will have the chance to interact with customers daily, assist them with their banking needs, and provide top-notch service. This position is perfect for those who thrive in a fast-paced environment and enjoy working with people. Your contribution will directly impact the success of our branch, and you'll have the chance to grow your career in the banking industry.

Join us and be part of a dynamic team dedicated to helping our community thrive. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off.

Are you excited about this Bank Teller job?

As a new Bank Teller at Texas Republic Bank, you can expect to greet customers with a friendly smile, assist them with their transactions, and provide information on our banking products and services. You will be responsible for accurately processing deposits, withdrawals, and payments, as well as balancing cash drawers at the end of each day. This role will require attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently. Your typical schedule will be Monday to Friday, from 8am to 5pm, with occasional opportunities for overtime based on business needs. Join our team and embark on a rewarding career in the banking industry.

Requirements for this Bank Teller job

To excel as a Bank Teller at Texas Republic Bank, you should possess strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment. Excellent communication and interpersonal skills are essential for building relationships with customers and coworkers. Proficiency in basic math and computer skills is important for accurately processing transactions and using banking software. Prior experience in a cash-handling or customer service role is beneficial but not required - we provide training for the right candidate.

Familiarity with Microsoft Office applications such as Word and Excel is a plus. Join our team and leverage your skills to deliver exceptional service to our customers.

Make your move

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career in banking with endless possibilities. Let's work together to make great things happen!

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Bank Teller

95199 San Jose, California Commonwealth Central Credit Union

Posted 8 days ago

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Job Description

Bank Teller

At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment in helping bring financial wellness to the community of Santa Clara County. In addition to a competitive base salary, our compensation package includes:

  • 13 paid holidays
  • 17 days of Paid Time Off (PTO) during first year of employment
  • Up to 2% discounts on loans--including first mortgages*
  • 401(k) Plan with Company Match
  • Medical, dental, vision insurance
  • Long-term disability insurance
  • Life insurance
  • Voluntary insurance
  • Employee assistance program
  • Financial Wellness benefits and resources
  • Tuition reimbursement and more


We are currently accepting applications for a full-time Bank Teller at our San Jose-Silver Creek Branch.

As a Bank Teller, your major responsibilities will include:
• Assisting members and potential members with their financial needs.
• Perform transactions with accuracy.
• Explain products and services, and refer member to appropriate personnel.
• Ensure that appropriate records are maintained and required reports are prepared.
• Maintain and update member account information on computer system.

Our ideal candidate will possess: outstanding customer service skills; previous cash handling experience; excellent written and verbal communication skills. Previous experience in a credit union or bank a plus.

Pay Range: $18.65/hour - $23.31/hour; based on skills and experience.

For immediate consideration, apply today!

CommonWealth is an Equal Opportunity Employer
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Bank Teller

42330 Central City, Kentucky Kentucky Staffing

Posted 10 days ago

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Job Description

Community Bank Seeking Full-Time Teller

Provides quality customer service by greeting customers, processing deposit and loan transactions, and providing routine banking services for new and existing customers, and solving routine customer problems efficiently. Experience is preferred but not required.

Primary Job Duties:

  1. Provides exceptional customer service by greeting customers and assessing customer needs. Answers questions regarding bank products and services with confidence.
  2. Performs general teller duties, in compliance with operational regulations and security policies and procedures.
  3. Balances cash, currency, and checks in cash drawer daily.
  4. Makes appropriate customer referrals to appropriate banking staff.
  5. Effectively handles basic customer problems and inquiries as well as ensuring that resolution and follow-up are completed in an accurate, efficient manner.
  6. Controls risk to the bank. Adheres to prescribed security controls to protect the staff and facility against criminal activity and fraudulent operations.
  7. Performs services such as ordering checks and debit cards.
  8. Participates in the general appearance of the office.
  9. Acquires and retains knowledge in applicable regulatory requirements.
  10. Performs additional responsibilities as required.

Hours:

The applicant must be able to work the hours listed below. Schedule may vary within the listed hours of operation. Additional hours may be required for training, meetings, or afterhours events when applicable.

Monday - Thursday 8:00 am - 4:30 pm

Friday 8:00 am - 5:30 pm

Location:

The primary location for this position is 110 North First Street, Central City, KY 42330.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Interested individuals may call 1- or email for an application and additional information.

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Bank Teller

89077 Panaca, Nevada Brewer Global

Posted 16 days ago

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Job Description

We are searching for a Teller to provide full-time, onsite support for a Las Vegas financial institution. This position is contract-to-hire and pays $19 to $21 per hour.

Responsibilities

  • Provide superior customer service and resolve customer issues.
  • Receive and process retail and commercial deposits.
  • Cash checks and savings withdrawals within authorized limits.
  • Operate computer terminal to process account activity and resolve issues.
  • Balance cash drawer daily and verify vault transactions.
  • Cross-sell financial products and services.
  • Process loan payments and installment payments.
  • Assist with night depository duties and safe deposit access.
  • Handle stop payment and hold orders.
  • Perform clerical tasks including filing, typing, and answering phones.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience in the banking field.
  • Experience in cash handling and customer service.
  • Knowledge of banking operations and terminology.
  • Understanding of state and federal banking regulations.
  • Basic computer and typing skills.
  • Strong math skills for handling transactions.
  • Effective communication and problem-solving abilities.
  • Good organizational and time management skills.
  • Ability to work independently with general supervision.
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Bank Teller

97104 Springfield, Oregon Heritage Bank

Posted 18 days ago

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Job Description

Heritage Bank has an exciting opportunity to join our organization!

At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Hillsboro Branch is seeking a bank teller to help customers meet their financial goals by providing exceptional customer service, handling routine financial transactions, and actively supporting branch sales efforts.

Overview:

This position is Full Time; typical schedule is Monday through Friday 8:45 a.m. to 5:15 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.

This position is fully onsite in Hillsboro, Oregon.

Base Salary Range:

Level I - $19.00 - $2.88 per hour

Level II - 20.00 - 24.84 per hour

Depending on qualifications and experience, Bank Teller I or II may be considered.

The Role at a Glance:

  • Builds and maintains strong relationships and provide exceptional customer service to internal and external customers.
  • Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits.
  • Promotes, explains, and refers bank products and services based on customer needs.
  • Maintains confidentiality when handling customer requests and transactions.
  • Complies with all policies, procedures, security, and regulatory requirements.
  • Actively participates in branch marketing and sales promotions.
  • Contributes to the success of the team by sharing in all branch administrative duties as required and assigned.
Core Skills and Qualifications
  • Level I - 6 months customer service experience - required.
  • Level II - 1-year recent cash handling and customer service experience in a financial services industry - required.
  • High school diploma or equivalent
  • Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly.
  • Computer software knowledge in DNA or Fiserv, preferred. Understanding / recent use of Teller Cash Recycler (TCR), preferred.
  • Equivalent combination of education, experience, and training may be considered.
  • Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
  • Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Demonstrated ability to provide an exceptional level of customer service.
  • Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
  • Ability to gain working knowledge of bank products and services.
  • Ability to read, write, speak and understand English well. Excellent written and oral communication skills
  • Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.
Working Environment/Conditions:
  • Climate controlled office environment.
  • Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule.
  • May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.
Physical Demands/Effort:
  • Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
  • Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
  • Ability to stand or sit for extended periods of time and duration of shift.
  • Ability to occasionally kneel, reach, bend, push, pull and carry.
  • Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.

At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.

Job applicants have certain legal rights. Please click here for information regarding these rights.

If you need assistance completing the online application, please email:

Salary Range Disclaimer

The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.

#JobCategory:Retail Banking#

#Street:314 E Main St#

#City:Hillsboro#

#State:OR#

#ZipCode:97123#

#Internal:false#
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Bank Teller

Manchester, Missouri FirstBank

Posted 22 days ago

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Job Description

Banking Specialist I

This position, Banking Specialist I, may be called by many other names: Teller, Client Service Representative, Member Services, etc. At First Bank, we choose to call you a "specialist" because that is what you are! You are the front line or first point of contact providing client service for our clients, and you specialize in the products and services that help our clients meet their current and future financial needs.

What You Will Be Doing
  • Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible.
  • Ensuring continued relationships with our clients by processing client transactions such as deposits, withdrawals, payments, check cashing, etc. courteously, accurately and as expeditiously as possible.
  • Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center.
  • Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM, and vault, if needed. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.
  • Furthering personal development by actively seeking out and maintaining basic product knowledge of all Bank products. This may be obtained through training courses, branch meetings, corporate communications, etc.
  • Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Working towards achievement of branch and individual sales and referral goals.
  • Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the clients' needs. (In-Store) Should cultivate relationship with retail store associates.

  • High School Diploma or Equivalent
  • Minimum of 12 months previous client service experience preferred
  • Previous cash-handling experience required
  • Previous banking experience strongly preferred
  • NLMS registration preferred
  • Developed customer service skills, including written and verbal communication
  • Ability to use a PC and alpha/numeric keyboard
  • Flexible work week schedule, which may include Saturdays
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Bank Teller

59772 Bozeman, Montana American Bank Montana

Posted 23 days ago

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Job Description

Join the American Bank team! We are a small, privately-owned community bank that delivers high-quality experiences tailored to each individual and business. We empower our employees to work in the best interest of customers, give back to their communities, and maintain a healthy work-life balance. We also like to have fun!

Please Consider Applying Through This Link:

Reports to: Assistant Branch Manager

Position Status: Full Time, Non-exempt (Hourly)

Job Summary: The teller is a critical forward-facing role that must have excellent customer service skills, accurate mathematic arithmetic, and the ability to present themselves professionally. Tellers are often the first interaction a customer has with American Bank, and through a positive caring attitude long-term relationships between customers and the bank can form and possibly flourish. Tellers handle many different retail processes such as deposits or withdrawals and must be able to learn new technology systems that aid efficiency and accuracy.

Benefits:

  • Comprehensive Health Insurance (Medical, Dental, Vision)
  • Company-Sponsored and Voluntary supplemental insurance options (Life, Disability, Accident, & more)
  • 401k (5% match!)
  • Paid Time Off + 11 Paid Banking Holidays + Paid Volunteer Time Off
  • Paid On-the-Job Training!
  • Continuing education and development opportunities.
  • Opportunity to work alongside coworkers who are dedicated to building strong relationships and investing in the neighborhoods we proudly serve.
  • Discounted banking products, and numerous other employee benefits!
Primary Responsibilities:

The primary responsibility of the Teller is to provide courteous, professional, quality service to customers of American Bank through both the lobby and drive-up customer service stations. The primary duties of the Teller are to:
  • Represent American Bank to the customer in a courteous, professional manner.
  • Provide prompt, efficient and accurate service in processing transactions.
  • Answer phone calls promptly, delivering exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer caller experience.
  • Receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into bank records via an on-line teller terminal
  • Cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances. Inspect all checks, bonds, money orders, savings withdrawals, etc. to determine their negotiability.
  • Accept loan payments of all types ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
  • Sell bank products for fee income. Some examples include:
    • Money Orders
    • Statement Copies
    • Cashier Checks
    • Photocopies
    • Stop Payments
    • Gift Cards
  • Redeem cash items for deposit or cash, such as Savings Bonds.
  • Promote bank services and cross-sell bank products.
  • Provide information for customers regarding accounts and products upon proper verification.
  • Balance cash and negotiable items.
  • Satisfactorily complete all required compliance bank training and comply with all regulations which apply within the scope of the position.
Secondary Responsibilities:

Other duties or responsibilities that may be assigned to the Teller are:
  • Combination and/or key control.
  • Opening and processing night depository, ATM and/or cash dispensers.
  • Control of negotiable instruments.
  • Internal audit of cash and negotiable instruments.
  • Perform other duties and responsibilities as directed.
Competencies:
  • Ability to portray a professional image and provide prompt and friendly quality service to all customers.
  • Ability to open, close and perform maintenance on all deposit account products.
  • Balancing cash within the designated guidelines.
  • Proficient and effective operation of the telephone system; bank computer system including Microsoft Word, Excel, Jack Henry, and E-Mail; calculator; and photocopier.
  • Interpersonal skills to represent American Bank in a positive manner.
Working Conditions:
  • Physical requirements include standing for long periods when providing customer service, sitting, walking and must be able to lift and carry 30 lbs. waist high and 20 lbs. shoulder high.
  • Work environment is indoors in a clean atmosphere with normal noise levels.
  • Ability to work under pressure is required.
  • Exposed to a potentially hazardous condition - robbery. Receives detailed instructions and procedures to be followed to minimize the risk.
  • Monday through Friday, 8-hour shift with one hour lunch between the hours of 7:30 AM and 6:00 PM.
Travel Requirements:
  • Primary work assignment will be in the Bozeman West branch; employees should agree to go to any other location requested by management, with the understanding that such temporary re-assignment will require the use of your personal vehicle. If requested to spend the entire day at a non-primary location, American Bank will pay for time spent traveling which is inclusive from the time an employee leaves home to the time returned to home. In addition, any time that one uses their personal vehicle, in such travel, American Bank will reimburse mileage at the current designated IRS mileage reimbursement rate.


Pay Grade: 6

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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