66,968 Banking Professional jobs in the United States
Vice President, Investment Banking - Professional Services (Chicago)
Posted 12 days ago
Job Viewed
Job Description
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.
Vice President - Investment Banking, Professional Services
Stout is seeking an experienced Vice President to join our Investment Banking group, specifically within the Defense & Government team, a key practice area in our Professional Services division. This role will focus on leading day-to-day transaction execution for middle-market mergers and acquisitions (M&A), capital raising, employee stock ownership plans (ESOP), and special situation transactions. The Vice President will play a pivotal role in driving the firm's M&A and Capital Markets advisory efforts while gaining extensive deal process experience by collaborating with senior bankers and serving as a critical resource in client coverage, prospecting, and engagement execution.
The Defense & Government team specializes in working with companies in the aerospace, defense, government services, and enterprise technology sectors. This is an exciting opportunity to lead impactful transactions and contribute to a high-performing team in a dynamic industry.
Key Responsibilities:
- Partner closely with senior banking professionals on the Professional Services team to support business development through client coverage, prospecting, program management, and transaction execution.
- Lead the evaluation, origination, and execution of deals across diverse assignments, with a focus on the defense and government services markets.
- Build and maintain strong client relationships, primarily through the delivery of high-quality transaction execution and advisory services.
- Oversee all aspects of transaction execution, including team coordination, stakeholder engagement, and the development of advisory strategies and product ideas.
- Mentor and manage junior team members (associates, analysts, and interns) to ensure timely delivery of high-quality engagement deliverables.
- Manage complex financial modeling, pitch book creation, and deal logistics while maintaining strong client communication and engagement.
Requirements:
- 10+ years of professional experience.
- 4-10 years of M&A investment banking experience preferred.
- A minimum of 5 years managing end-to-end M&A transactions.
- Prior experience in Professional Services, particularly in aerospace, defense, government services, or enterprise technology, is preferred but not required.
- Bachelor's degree in Finance, Economics, or a related field (required).
- MBA (preferred).
- Advanced proficiency in Microsoft Excel, PowerPoint, Word, and other Office tools.
- Strong communication skills with the ability to thrive in a fast-paced environment.
Knowledge, Skills & Attributes:
At Stout, we foster a collaborative and inclusive culture that values individuals who are driven, entrepreneurial, and team-oriented. Our Vice Presidents bring a diverse range of professional and educational experiences to the table and demonstrate the following qualities:
- Positive and team-focused mindset.
- Accountability and reliability.
- Entrepreneurial spirit and commitment to excellence.
- Strong relationship-building skills.
- Exceptional communication and responsiveness.
- Intellectual curiosity and attention to detail.
- Advanced analytical and quantitative abilities.
- Comprehensive understanding of the sell-side execution process.
- Leadership capabilities with a proven ability to mentor and train junior team members while effectively managing senior-level relationships.
Mentorship and Career Development:
Stout is dedicated to fostering the growth and success of its team members. As an apprenticeship-driven business, Vice Presidents will benefit from full institutional support, working closely with senior leaders in the Professional Services team to further develop their careers.
This description outlines the typical responsibilities and expectations for the Vice President role but is not intended to be all-encompassing.
Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.
Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.
#J-18808-LjbffrVice President, Investment Banking - Professional Services (Washington)
Posted 12 days ago
Job Viewed
Job Description
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.
Vice President - Investment Banking, Professional Services
Stout is seeking an experienced Vice President to join our Investment Banking group, specifically within the Defense & Government team, a key practice area in our Professional Services division. This role will focus on leading day-to-day transaction execution for middle-market mergers and acquisitions (M&A), capital raising, employee stock ownership plans (ESOP), and special situation transactions. The Vice President will play a pivotal role in driving the firm's M&A and Capital Markets advisory efforts while gaining extensive deal process experience by collaborating with senior bankers and serving as a critical resource in client coverage, prospecting, and engagement execution.
The Defense & Government team specializes in working with companies in the aerospace, defense, government services, and enterprise technology sectors. This is an exciting opportunity to lead impactful transactions and contribute to a high-performing team in a dynamic industry.
Key Responsibilities:
- Partner closely with senior banking professionals on the Professional Services team to support business development through client coverage, prospecting, program management, and transaction execution.
- Lead the evaluation, origination, and execution of deals across diverse assignments, with a focus on the defense and government services markets.
- Build and maintain strong client relationships, primarily through the delivery of high-quality transaction execution and advisory services.
- Oversee all aspects of transaction execution, including team coordination, stakeholder engagement, and the development of advisory strategies and product ideas.
- Mentor and manage junior team members (associates, analysts, and interns) to ensure timely delivery of high-quality engagement deliverables.
- Manage complex financial modeling, pitch book creation, and deal logistics while maintaining strong client communication and engagement.
Requirements:
- 10+ years of professional experience.
- 4-10 years of M&A investment banking experience preferred.
- A minimum of 5 years managing end-to-end M&A transactions.
- Prior experience in Professional Services, particularly in aerospace, defense, government services, or enterprise technology, is preferred but not required.
- Bachelor's degree in Finance, Economics, or a related field (required).
- MBA (preferred).
- Advanced proficiency in Microsoft Excel, PowerPoint, Word, and other Office tools.
- Strong communication skills with the ability to thrive in a fast-paced environment.
Knowledge, Skills & Attributes:
At Stout, we foster a collaborative and inclusive culture that values individuals who are driven, entrepreneurial, and team-oriented. Our Vice Presidents bring a diverse range of professional and educational experiences to the table and demonstrate the following qualities:
- Positive and team-focused mindset.
- Accountability and reliability.
- Entrepreneurial spirit and commitment to excellence.
- Strong relationship-building skills.
- Exceptional communication and responsiveness.
- Intellectual curiosity and attention to detail.
- Advanced analytical and quantitative abilities.
- Comprehensive understanding of the sell-side execution process.
- Leadership capabilities with a proven ability to mentor and train junior team members while effectively managing senior-level relationships.
Mentorship and Career Development:
Stout is dedicated to fostering the growth and success of its team members. As an apprenticeship-driven business, Vice Presidents will benefit from full institutional support, working closely with senior leaders in the Professional Services team to further develop their careers.
This description outlines the typical responsibilities and expectations for the Vice President role but is not intended to be all-encompassing.
Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.
Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.
#J-18808-LjbffrVice President, Investment Banking - Professional Services (Washington)
Posted 12 days ago
Job Viewed
Job Description
Vice President Investment Banking, Professional Services
Stout is seeking an experienced Vice President to join our Investment Banking group, specifically within the Defense & Government team, a key practice area in our Professional Services division. This role will focus on leading day-to-day transaction execution for middle-market mergers and acquisitions (M&A), capital raising, employee stock ownership plans (ESOP), and special situation transactions. The Vice President will play a pivotal role in driving the firms M&A and Capital Markets advisory efforts while gaining extensive deal process experience by collaborating with senior bankers and serving as a critical resource in client coverage, prospecting, and engagement execution.
The Defense & Government team specializes in working with companies in the aerospace, defense, government services, and enterprise technology sectors. This is an exciting opportunity to lead impactful transactions and contribute to a high-performing team in a dynamic industry.
Key Responsibilities:
- Partner closely with senior banking professionals on the Professional Services team to support business development through client coverage, prospecting, program management, and transaction execution.
- Lead the evaluation, origination, and execution of deals across diverse assignments, with a focus on the defense and government services markets.
- Build and maintain strong client relationships, primarily through the delivery of high-quality transaction execution and advisory services.
- Oversee all aspects of transaction execution, including team coordination, stakeholder engagement, and the development of advisory strategies and product ideas.
- Mentor and manage junior team members (associates, analysts, and interns) to ensure timely delivery of high-quality engagement deliverables.
- Manage complex financial modeling, pitch book creation, and deal logistics while maintaining strong client communication and engagement.
- 10+ years of professional experience.
- 410 years of M&A investment banking experience preferred.
- A minimum of 5 years managing end-to-end M&A transactions.
- Prior experience in Professional Services, particularly in aerospace, defense, government services, or enterprise technology, is preferred but not required.
- Bachelors degree in Finance, Economics, or a related field (required).
- MBA (preferred).
- Advanced proficiency in Microsoft Excel, PowerPoint, Word, and other Office tools.
- Strong communication skills with the ability to thrive in a fast-paced environment.
At Stout, we foster a collaborative and inclusive culture that values individuals who are driven, entrepreneurial, and team-oriented. Our Vice Presidents bring a diverse range of professional and educational experiences to the table and demonstrate the following qualities:
- Positive and team-focused mindset.
- Accountability and reliability.
- Entrepreneurial spirit and commitment to excellence.
- Strong relationship-building skills.
- Exceptional communication and responsiveness.
- Intellectual curiosity and attention to detail.
- Advanced analytical and quantitative abilities.
- Comprehensive understanding of the sell-side execution process.
- Leadership capabilities with a proven ability to mentor and train junior team members while effectively managing senior-level relationships.
Stout is dedicated to fostering the growth and success of its team members. As an apprenticeship-driven business, Vice Presidents will benefit from full institutional support, working closely with senior leaders in the Professional Services team to further develop their careers.
This description outlines the typical responsibilities and expectations for the Vice President role but is not intended to be all-encompassing.
Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.
specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.
Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you. #J-18808-Ljbffr
Corporate Banking Professional - Client Services Analyst for Japanese Corporate Banking, Chicago IL

Posted today
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
**Job Summary:**
The Japanese Corporate Banking (JCB) Client Services Analyst's primary responsibility is to assist JCB corporate banking clients in responding their inquiries and requests, determining appropriate pricing of loans and deposits based on the market condition at the time of request and relationship status and instructing middle and back office to book transactions once the rates are agreed upon. As a JCB Client Services Analyst, you will contribute to the growth of JCB and maximize overall client satisfaction. It is also your responsibility to proactively reach out to the clients in case of irregular activities at their account to resolve any discrepancies as well as funding shortage in order to protect the client fund by acting as the first line of defense protecting the bank's capital, liquidity, and reputation. JCB Client Services Analyst performs the essential function within the Client Services Department (CSD) of Japanese Corporate Banking (JCB), offering a wide range of services such as loans, deposit, investment, cash management and foreign exchange (FX), and play a critical role to differentiate MUFG's JCB itself from US local competitors.
**Primary Responsibilities include:**
**Perform critical Interaction with JCB clients (80%):**
+ Monitor maturing loans, deposits and foreign exchange (FX) transactions, proactively reaching out to the clients to ensure the client's funding, saving and forex needs are properly addressed each day
+ Determine the rate applicable to the clients based on the relationship status and credit approval conditions and seek funding rates from Global Market Division
+ Instructs the back office operations to proceed with booking the transactions once the terms and conditions of the products are agreed upon ensuring those meeting approved conditions confirming sufficient credit capacity,
+ Close foreign exchange deals (buying and selling) with all major currencies for spot dates and also set forward option contracts
+ Arrange standby domestic/Caymen/money market for various terms and conditions ensuring the rate quoted meeting all internal guidelines
+ Improving/maintaining client satisfaction by respond in a timely manner to various client inquiries and requests;
+ Deepen awareness and limit the potential for fraud. Investigate any suspicious activities and wire transfers, contacting clients to ensure all funding and fund transfers are properly authorized by registered representatives.
+ Monitor NSF(non-sufficient fund) data throughout the day and contact the client and relationship manager to address the NSF not to lead to overdraft
+ Monitor WIP account to ensure every entry should be accounted for to have correct GL data
+ Meet with the client to brief on the services CSD provides and support the relationship manager to market JCB's full service and dedicated client service resources
**Inter-department coordination to address the client request and inquiries and contribute to department management through participation into trainings, projects and maintaining comprehensive data(20%):**
+ Maintain full understanding of the Bank's internal policies and procedures relevant to credit policies (ACP/ACRP), transaction banking products, acquire knowledge and keep abreast of overall banking operation and products as well as the financial market conditions;
+ Work with Transaction Banking Client delivery team to follow up with the client to address any issues
+ Participate in departmental and JCB cross unit projects;
+ Update and maintain a variety of databases; retrieve data to produce reports, conduct analyses, and respond to client and management inquires;
+ Participate in Kaizen activity to improve accuracy and efficiency of operations and prepare and update CSD operation manuals and procedures, if any;
+ Perform duties as assigned by Department Head including, such as:
+ Assist with State, Federal, and internal audits.
+ Investigate and provide solutions for past due and pending items.
**Qualification:**
+ A Bachelor's degree or have equivalent work experience is required
+ Minimum one year of client services work experience in Financial Services industry is required
+ Prior experience in corporate banking, wealth management or at a senior retail branch level is preferred
+ In-depth knowledge of corporate banking procedures, products and operations (Loan, Deposit, Foreign Exchange, a full suite of transaction banking products, wire transfer, ACH, ), trade finance products (SBLC, LC, BB BR)
+ Excellent communication skills with attention to details and problem-solving capacity is required **(Japanese language proficiency is preferred)**
+ Be able to communicate effectively and build positive working relationships with various internal partners
+ Knowledge of basic PC applications (MS Word, Excel and PowerPoint)
+ Basic knowledge of accounting principles
The typical base pay range for this role is between $66K - $85K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary ( will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Customer Service Representative - Financial Services

Posted 4 days ago
Job Viewed
Job Description
You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others navigate through their online banking needs? Whether it's getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer questions about products via phone while providing website navigation support and assisting with the application process
+ Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request
+ Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
+ Participate in projects or process improvements to drive operational excellence
**What You Bring to the Role**
+ 1 year of customer service experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
+ Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage of $19 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative - Financial Services_
**Location:** _NC-Concord_
**Requisition ID:** _045VF_
Customer Service Representative - Financial Services
Posted today
Job Viewed
Job Description
Start Date: November 3, 2025 br> When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more. Primary responsibilities include
Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:
ield a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You’ll have scheduled breaks throughout your day. < r> Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.
Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.
What you'll get
Meaningful work & relationships – Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it’s common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.
Career opportunities, reward, and upskilling – Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. < r> Qualifications, Education, Certifications and/or Other Professional Credentials
High School degree or equivalent
Minimum 1 year of exceptional performance in a customer-facing role br> Computer proficiency br> Strong verbal communication skills br> Positive and customer-focused mindset
Strong listening and problem solving abilities
Superior interpersonal skills with the ability to navigate through difficult situations
Ability to multi-task in a fast-paced environment
Detail-oriented with a strong sense of urgency. br> Experience recommending and referring products/services to customers, preferred br> Qualified candidates must complete a virtual job tryout after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager.
Hours per Week: 40
Work Schedule: Various 2nd Shift Schedules. All shifts will include working 1 weekend day
Must have ability to work holidays br>
#LI-JH1
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
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