63,841 Banking Services jobs in the United States

Banking Services Associate

87106 Martineztown, New Mexico Fidelity Investments

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

  • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
  • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
  • Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
  • This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
  • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
  • Proficiency in navigating and troubleshooting basic technology issues or systems.
  • Handle a variety of situations and conversations driving towards a resolution suitable for all
  • Self-motivated teammate with strong social skills who brings energy and passion to the team
  • Minimum 1 year of customer service experience
  • High School diploma or GED required

The Value You Deliver

  • A passion for helping people
  • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
  • Provide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

View Now

2026 Operations Development Program: Banking Services- Banking Controls

14211 Buffalo, New York M&T Bank

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Overview:**
The Banking Services Operations Development Program enables participants to gain in-depth professional and analytical experience with development of leadership and collaborative skills through a defined and customized immersive program. Program participants will gain experience in higher level operational aspects of Banking Services, work on projects, and provide analytical and operational support under
guidance of a manager or more senior analyst.
**Banking Services: Who are We?**
Banking Services is the primary back-office operation for the Bank, supporting multiple lines of business. We strive to deliver superior services and support to our valued business partners, bank customers, and fellow employees.
**Department Description:**
Banking Controls provides reconciliation and research support along with accounting expertise to a variety of business lines, including Commercial Lending, Business Banking, Consumer Lending, Residential Mortgage, Deposits, and the Branch Network ensuring the integrity of financial data.
**Primary Responsibilities:**
+ Develop and produce routine departmental reports and spreadsheets, including but not limited to, project or product strategy analyses, historical reporting and workflow and financial analyses.
+ Complete routine analysis and judgment-based work over a single or a few closely related disciplines to support business decisions.
+ Complete routine data review, research and/or reconciliation.
+ Take a lead role in drafting and editing procedures for assigned area of Banking Services.
+ Support user certifications and obtain documentation necessary for departmental audits.
+ Participate in planning, testing, and implementing new projects, systems, products and regulatory changes within assigned area of Banking Services.
+ Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.
+ Participate in Banking Services Operations Development Program activities.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
Work visa sponsorship is not offered for this role.
**Supervisory/Managerial Responsibilities:**
No supervisory responsibilities.
**Education and Experience Required:**
Minimum 4 years' higher education and/or relevant work experience
Outstanding written and verbal communication skills
Demonstrated interpersonal skills
Demonstrated analytical skills
Proficient in the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software
**Education and Experience Preferred:**
Bachelor's degree and a minimum of 1 year relevant work experience
**Physical Requirements:**
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now

Treasury Director, Credit Card Operations & Banking Services

19133 Philadelphia, Pennsylvania ARAMARK

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
**Treasury Director ? Credit Card Operations & Banking Services**
Are you a strategic thinker with a passion for optimizing financial collection and banking systems and supporting innovation in payments? Aramark is looking for a **Treasury Director** to lead our **credit card cash operations** and **banking services** across a national footprint. This is a high-impact role where your expertise will shape the future of our cash flow infrastructure, enhance customer experience, including ?delighting our clients and our clients? customers? and support our growth in a fast-paced, client-driven environment.
**Job Responsibilities**
**Strategic Leadership & Payments Innovation**
+ Partner with Operations, IT, and Finance to align credit card operations with business goals.
+ Lead the charge on payment acceptance strategies?think contactless, move towards full cashless, mobile wallets, and real-time payments.
+ Evaluate and implement cutting-edge payment solutions to boost efficiency and client satisfaction.
+ Ensure impact to costs, cashflow and reconciliation are included in all decision-making.
+ Support new client launches, system integrations, and expansion initiatives.
**Credit Card Operations Excellence**
+ Lead team responsible for opening, maintenance, and closing of field merchant processing accounts nationwide.
+ Oversee credit card settlement with IT Payments team across all physical and digital platforms.
+ Manage key relationships with payment processors, card networks, and merchant acquirers.
+ Track all Card Brand Updates. Analyze impact to organization and communicate to IT, Finance and Operations to ensure compliance while minimizing cost and impact to field operations.
+ Address any issues escalated from internal financial shared service centers as those teams reconcile deposits, chargebacks, and fees, using all opportunities to improve reconciliation, reporting and automation.
+ Liaison with Cybersecurity team toensure compliance with PCI-DSS and other regulatory standards.
+ Drive initiatives to reduce transaction costs and accelerate settlement timelines.
**Banking Services & Cash Management**
+ Lead team responsible for the opening, maintenance, and closing of field bank accounts nationwide.
+ Serve as the go-to liaison for banking partners, ensuring top-tier service and optimal fee structures.
+ Maintain accurate documentation and enforce strong internal controls.
+ Support cash positioning and forecasting through smart account structuring.
+ Manage banking & merchant processing aspects of all domestic acquisitions & divestitures.
+ Support internal financial shared services teams with request for proposals, implementations, improvements and support of banking products.
**Team Leadership & Treasury Strategy**
+ Inspire and lead a team of treasury professionals through coaching and development.
+ Champion automation and digital transformation within treasury operations.
+ Contribute to broader treasury functions like liquidity management, forecasting, and risk mitigation.
**Qualifications**
+ Bachelor?s in Finance, Accounting, or related field (MBA, CTP, MAG member a plus).
+ 10+ years of progressive treasury experience, including 5+ in leadership.
+ Deep knowledge of and proficiency in credit card processing, merchant services, and banking operations, including banking and merchant processing portals, required.
+ Proven ability to collaborate across teams and drive strategic initiatives.
+ Experience with retail or consumer-facing payment technologies (POS, e-commerce, omnichannel).
+ Strong analytical, negotiation, communication, and project management skills.
+ Proficiency in account reconciliation products, treasury management systems and ERP systems a plus.
+ Expertise in data analytics and the ability to build insightful dashboards in Power BI or Tableau is preferred _._
This role is onsite at Aramark?s Global Headquarters in Philadelphia, PA.
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
View Now

Product Associate, Banking Services

45208 Cincinnati, Ohio Fifth Third Bank, N.A.

Posted today

Job Viewed

Tap Again To Close

Job Description

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:As Product Manager for Banking Services, you will operate with independence and perform an integral role in leading value add services to ensure they are optimized for profitability. You will manage our Immediate Funds product which allows customers to deposit funds into their accounts (both at a branch or using our mobile app,) and get immediate access to these funds for a small fee. Additionally, this individual oversees our Foreign Currency products, in partnership with our vendor, to make it possible for our customers to buy or sell physical currency from other countries primarily for travel purposes. There may also be opportunities to expand into episodic jobs and identify value-add services. You are the right candidate for this role if you are strategically minded, have experience managing banking or payments products, and possess strong abilities in relationship management and vendor management. We are looking for someone who is curious, enjoys being challenged, and wants to grow with our team. It's an exciting time to join Fifth Third, as we transform customer experiences through strategic product management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create, enhance, and manage products and/or programs to meet goals and increase profitability.

  • Review new developments in customer segments, evaluate potential products, and recommend the development of new products or the modification of existing products.

  • Coordinate & direct the design and development of new products and the modification of existing products, in conjunction with Legal, Compliance, Enterprise Risk Management, Information Technology, Credit Risk, Operations, Delivery and Marketing.

  • Works with Delivery channel and Marketing to develop effective sales programs.

  • Provide analysis and product pricing of select products and services.

  • Evaluate the success of new products and recommend changes in the product or marketing strategy as appropriate.

  • Utilizes new trends and developments in the Bank' s strategic plan to shape product and service offerings.

  • Ensure that regulatory compliance is maintained on all existing products.

  • Interprets and enforces product policies and guidelines across affiliates, departments and customers.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor' s degree in marketing or related business field.

  • Minimum of four (4) years product management and development experience, preferably within the financial industry.

  • Strong technical skills

  • Excellent presentation and communications skills required.

  • Strong analytical skills and project management experience

Product Associate, Banking Services

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

View Now

Product Associate, Banking Services

45208 Cincinnati, Ohio Fifth Third

Posted today

Job Viewed

Tap Again To Close

Job Description

Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:
As Product Manager for Banking Services, you will operate with independence and perform an integral role in leading value add services to ensure they are optimized for profitability. You will manage our Immediate Funds product which allows customers to deposit funds into their accounts (both at a branch or using our mobile app,) and get immediate access to these funds for a small fee. Additionally, this individual oversees our Foreign Currency products, in partnership with our vendor, to make it possible for our customers to buy or sell physical currency from other countries primarily for travel purposes. There may also be opportunities to expand into episodic jobs and identify value-add services. You are the right candidate for this role if you are strategically minded, have experience managing banking or payments products, and possess strong abilities in relationship management and vendor management. We are looking for someone who is curious, enjoys being challenged, and wants to grow with our team. It's an exciting time to join Fifth Third, as we transform customer experiences through strategic product management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create, enhance, and manage products and/or programs to meet goals and increase profitability.
  • Review new developments in customer segments, evaluate potential products, and recommend the development of new products or the modification of existing products.
  • Coordinate & direct the design and development of new products and the modification of existing products, in conjunction with Legal, Compliance, Enterprise Risk Management, Information Technology, Credit Risk, Operations, Delivery and Marketing.
  • Works with Delivery channel and Marketing to develop effective sales programs.
  • Provide analysis and product pricing of select products and services.
  • Evaluate the success of new products and recommend changes in the product or marketing strategy as appropriate.
  • Utilizes new trends and developments in the Bank' s strategic plan to shape product and service offerings.
  • Ensure that regulatory compliance is maintained on all existing products.
  • Interprets and enforces product policies and guidelines across affiliates, departments and customers.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor' s degree in marketing or related business field.
  • Minimum of four (4) years product management and development experience, preferably within the financial industry.
  • Strong technical skills
  • Excellent presentation and communications skills required.
  • Strong analytical skills and project management experience
Product Associate, Banking Services

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

View Now

Product Associate, Banking Services

45217 Cincinnati, Ohio Fifth Third Bank, N.A.

Posted today

Job Viewed

Tap Again To Close

Job Description

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:As Product Manager for Banking Services, you will operate with independence and perform an integral role in leading value add services to ensure they are optimized for profitability. You will manage our Immediate Funds product which allows customers to deposit funds into their accounts (both at a branch or using our mobile app,) and get immediate access to these funds for a small fee. Additionally, this individual oversees our Foreign Currency products, in partnership with our vendor, to make it possible for our customers to buy or sell physical currency from other countries primarily for travel purposes. There may also be opportunities to expand into episodic jobs and identify value-add services. You are the right candidate for this role if you are strategically minded, have experience managing banking or payments products, and possess strong abilities in relationship management and vendor management. We are looking for someone who is curious, enjoys being challenged, and wants to grow with our team. It's an exciting time to join Fifth Third, as we transform customer experiences through strategic product management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Create, enhance, and manage products and/or programs to meet goals and increase profitability.
+ Review new developments in customer segments, evaluate potential products, and recommend the development of new products or the modification of existing products.
+ Coordinate & direct the design and development of new products and the modification of existing products, in conjunction with Legal, Compliance, Enterprise Risk Management, Information Technology, Credit Risk, Operations, Delivery and Marketing.
+ Works with Delivery channel and Marketing to develop effective sales programs.
+ Provide analysis and product pricing of select products and services.
+ Evaluate the success of new products and recommend changes in the product or marketing strategy as appropriate.
+ Utilizes new trends and developments in the Bank' s strategic plan to shape product and service offerings.
+ Ensure that regulatory compliance is maintained on all existing products.
+ Interprets and enforces product policies and guidelines across affiliates, departments and customers.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ Bachelor' s degree in marketing or related business field.
+ Minimum of four (4) years product management and development experience, preferably within the financial industry.
+ Strong technical skills
+ Excellent presentation and communications skills required.
+ Strong analytical skills and project management experience
Product Associate, Banking Services
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
View Now

Electronic Banking Services Specialist

Birmingham, Alabama Bank of Ann Arbor

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Description:

Full Time | Onsite


Summary of Duties:

Provides excellent customer support for Online Banking products and services, including Cash Management services. Perform trainings in person and virtual.


Essential Functions:

  • Assist customers as needed via phone calls and incoming emails. Assistance may include but is not limited to questions regarding: personal online banking, personal mobile app, business online banking, business mobile app, passwords, log in issues, browser settings, internal transfers, mobile deposits, ACH origination, Positive Pay, bill pay, Zelle, external transfers and alerts.
  • Complete new set up and maintenance for Online Banking and/or Cash Management products.
  • Schedule in person or virtual meetings with customers as needed to train on Online Banking and/or Cash Management products, install drivers and provide support.
  • Work directly with vendors to troubleshoot and resolve technical issues.
  • Provide support for ACH originating customers including set-up, training and troubleshooting.
  • Provide support for Positive Pay including set-up, training and troubleshooting.
  • Provide support for Merchant Capture including set-up, installation, training and troubleshooting.
  • Provide support for Online Banking and/or Cash Management products to Bank of Ann Arbor branches and internal staff.
  • Assumes additional responsibilities as required.
Requirements:
  • High school diploma or GED.
  • Two years previous experience in banking, including related areas.
  • Two years previous experience with banking systems and vendors (example: Fiserv, CheckFree).
  • Excellent written and verbal communication skills in a professional tone.
  • Proficient in Microsoft Office products, comfortable using computers.
  • Knowledge of various operating systems (example: iOS, Mac OS, Windows, Android).
  • Knowledge of various Internet browsers (example: Google Chrome, Microsoft Edge, Safari).
  • Effective problem-solving abilities.
  • Professional demeanor and well organized.


Position Type and Expected Work Hours

This is a full-time, in office position. Days and hours of work are generally Monday through Friday. There will be occasions which may require extended time or after-hours commitment.


Travel

This department supports all 16 branches and customers across a four-county network from three locations. Occasional travel between offices may be required. Training may be conducted in a different office than the office where this position is held. Reliable transportation is a must.


Work Environment and Physical Demands

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers and filing cabinets. The noise level in the work environment is usually moderate and there are others working or speaking regularly nearby.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, typing or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance as well as stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.


View Now
Be The First To Know

About the latest Banking services Jobs in United States !

2026 Operations Development Program: Banking Services- Retail Servicing

14211 Buffalo, New York M&T Bank

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Overview:**
The Banking Services Operations Development Program enables participants to gain in-depth professional and analytical experience with development of leadership and collaborative skills through a defined and customized immersive program. Program participants will gain experience in higher level operational aspects of Banking Services, work on projects, and provide analytical and operational support under
guidance of a manager or more senior analyst.
**Who are We:**
Banking Services is the primary back-office operation for the Bank, supporting multiple lines of business. We strive to deliver superior services and support to our valued business partners, bank customers, and fellow employees.
**Department Description:**
The Retail Servicing team is comprised of approximately 400 people located in Buffalo, NY, Millsboro, DE, Williston, VT and Bridgeport, CT.
We support a variety of products including Mortgage Loans, Installment Loans, Business Installment Loans, Home Equity Lines of Credit, Retail and Business Lines of Credit, and Direct and Indirect Automobile Loans.
Retail Servicing is comprised of eight functional groups:
+ Credit Bureau Research & Data Management
+ Customer Support
+ Escrow, Print Services & New Loans
+ Mortgage Payments & Maintenance
+ Investor Reporting
+ Specialized Servicing & Support
+ Retail Closing
+ Retail Collateral Management
Our goal is to provide world-class service to both our internal and external customers.
**Primary Responsibilities:**
+ Develop and produce routine departmental reports and spreadsheets, including but not limited to, project or product strategy analyses, historical reporting and workflow and financial analyses.
+ Complete routine analysis and judgment-based work over a single or a few closely related disciplines to support business decisions.
+ Complete routine data review, research and/or reconciliation.
+ Take a lead role in drafting and editing procedures for assigned area of Banking Services.
+ Support user certifications and obtain documentation necessary for departmental audits.
+ Participate in planning, testing, and implementing new projects, systems, products and regulatory changes within assigned area of Banking Services.
+ Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.
+ Participate in Banking Services Operations Development Program activities.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
Work visa sponsorship is not offered for this role.
**Supervisory/Managerial Responsibilities:**
No supervisory responsibilities.
**Education and Experience Required:**
Minimum 4 years' higher education and/or relevant work experience
Outstanding written and verbal communication skills
Demonstrated interpersonal skills
Demonstrated analytical skills
Proficient in the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software
**Education and Experience Preferred:**
Bachelor's degree and a minimum of 1 year relevant work experience
**Physical Requirements:**
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now

2026 Operations Development Program: Banking Services- Commercial Lending Operations

14211 Buffalo, New York M&T Bank

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Overview:**
The Banking Services Operations Development Program enables participants to gain in-depth professional and analytical experience with development of leadership and collaborative skills through a defined and customized immersive program. Program participants will gain experience in higher level operational aspects of Banking Services, work on projects, and provide analytical and operational support under
guidance of a manager or more senior analyst.
**Banking Services: Who are We?**
Banking Services is the primary back-office operation for the Bank, supporting multiple lines of business. We strive to deliver superior services and support to our valued business partners, bank customers, and fellow employees.
**Department Description:**
The Banking Services Commercial Lending Operations (CLO) Team is comprised of over 300 employees located in Buffalo NY, NYC, Baltimore MD, Bridgeport CT, and Williston VT.
Our key services, include fulfillment and servicing functions such as document preparation, post-closing, boarding and funding loans, and collateral processing.
**Primary Responsibilities:**
+ Develop and produce routine departmental reports and spreadsheets, including but not limited to, project or product strategy analyses, historical reporting and workflow and financial analyses.
+ Complete routine analysis and judgment-based work over a single or a few closely related disciplines to support business decisions.
+ Complete routine data review, research and/or reconciliation.
+ Take a lead role in drafting and editing procedures for assigned area of Banking Services.
+ Support user certifications and obtain documentation necessary for departmental audits.
+ Participate in planning, testing, and implementing new projects, systems, products and regulatory changes within assigned area of Banking Services.
+ Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.
+ Participate in Banking Services Operations Development Program activities.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
Work visa sponsorship is not offered for this role.
**Supervisory/Managerial Responsibilities:**
No supervisory responsibilities.
**Education and Experience Required:**
Minimum 4 years' higher education and/or relevant work experience
Outstanding written and verbal communication skills
Demonstrated interpersonal skills
Demonstrated analytical skills
Proficient in the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software
**Education and Experience Preferred:**
Bachelor's degree and a minimum of 1 year relevant work experience
**Physical Requirements:**
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now

Banking Services Analyst II - IPDS

14261 Amherst, New York M&T Bank

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Overview:**
Provide proactive legal liaison support to and under the general direction of M&T Bank Legal Counsel representing the ShareIT and Customer Identification Program functions of M&T Bank.
**Primary Responsibilities:**
+ Conduct research, analyze, and interpret legal documents for validity, content, accuracy, bank policy and compliance with a focus on the U.S. Patriot Act and M&T Bank's Know Your Customer (KYC) Guidelines based on the guidance and direction from M&T Bank Legal Counsel.
+ Decisioning on Powers of Attorney, Trusts, Representative Payee, Estates, and Guardianships/Conservatorships in both the retail and business banking deposit space.
+ Maintain contact with and act as a liaison between M&T Bank Legal Counsel and Banking Services with respect to workload as assigned.
+ Assess M&T Bank forms for the purpose of determining whether any revisions are necessary by changes in bank policy, risk tolerance or product set offered.
+ Assist Banking Services with interactions with the branch network while maintaining a working knowledge and understanding of laws, common law, and regulations applicable to the subject matter assigned, based on guidance and direction from M&T Banks Legal Counsel.
+ Adhere to applicable compliance/operation risk controls in accordance with M&T Bank.
+ Administrative responsibilities, including document maintenance, conducting regular scheduled training, and work tracking. Responsible for determining escalation or communication needed.
+ Promote an environment that supports belonging and reflects the M&T Bank brand while maintaining M&T Bank internal control standards.
+ Complete other related duties as assigned.
**Education and Experience Required:**
Associate's degree and a minimum of 3 years' related experience,
OR in lieu of a degree,
A combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' related experience
Proven analytical skills
Strong organizational skills
Proficiency with personal computers as well as pertinent word processing and spreadsheet software
Proven verbal and written communication skills
**Education and Experience Preferred:**
Bachelor's degree
Prior experience in functional areas supported
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.76 - $41.27 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Amherst, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Banking Services Jobs