19 Banking jobs in Delaware

**Overview:**
Evaluate commercial loan/lease applications received primarily through the branch network channel. Adjudicate primarily new credit requests (of $25,000 or less) in accordance with designated approval authority with group credits and/or renewals (up to $00,000). Prepare credit analysis for commercial loan applications and enter credit applications into the credit system for underwriter review. Conduct credit investigations, and prepare loan packages for underwriters and SBA officers for more complex and/or non-routine deals.
**Primary Responsibilities:**
+ Evaluate commercial loan/lease applications received primarily through branch network channel (and potentially via our online channel assuming future functionality). Credit facilities include secured and unsecured term loans, commercial mortgages, lines of credit, letters of credit and equipment leases. Evaluate each loan applicant's financial condition, cash flow and credit history in order to make appropriate loan decisions within individual lending authority.
+ Initiate and process credit requests in credit system for underwriters.
+ Interact with loan underwriters, bank office managers, various SBA personnel, and external customers throughout the underwriting process. Research M&T Bank systems for the status of loan and deposit accounts, and enter into the credit system.
+ Understanding of governmental credit support available to small business loans (SBA programs) is required. Review proposed loan packages for SBA eligibility following SBA program guidelines, policies and procedures for more complex and/or non-routine deals.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
Incumbent is to ensure customer credit requests are processed in accordance with bank policy, compliance and Business Banking underwriting guidelines in a timely manner that supports the bank's ability to deliver superior customer service. This allows the department to deliver high customer service as evidenced with a short turnaround time, which has a direct effect on the Department's ability to meet its Service Level Agreements.
**Education and Experience Required:**
Bachelor's degree in Business Administration and one year commercial or business banking underwriting or related credit processing experience or in lieu of a degree, a combined minimum of 5 years higher education and/or work experience to include one year commercial or business banking underwriting or related credit processing experience.
**Education and Experience Preferred:**
Working knowledge or financial statements, tax returns, and credit reports.
Requires knowledge of Microsoft Excel and Word.
Self-motivated, well organized and positive demeanor.
Strong verbal and written communication skills coupled with attractive negotiation skills.
Ability to work under critical time constraints.
Ability to function professionally at many different levels (clients, management, peers, etc). Consistently maintain a high level of professionalism and service when dealing with various loan and lease sources.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is 23.04 - 38.40 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Wilmington, Delaware, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Your mission is to elevate the efficiency and integrity of Chase's payment products, empowering product teams to operate with confidence and precision. This role offers a unique opportunity to leverage your expertise in product management, optimization, and governance within one of the world's most innovative financial organizations.
**Job Summary**
As a Vice President in the Connected Commerce Banking Payments team, you will combine a customer mindset with your governance expertise to implement a centralized risk and control strategy within the Banking Payments organization (Zelle, RTP, ACH, Wires etc.). You will partner with stakeholders in Product, Analytics, Legal, Risk, Controls, and Compliance teams across the firm to identify opportunities and ideate solutions to deliver an enhanced and sustainable risk and control framework.
**Job Responsibilities**
+ Partner with relevant stakeholders in CCB and CIB Payments teams to document E2E roles and responsibilities ensuring compliance with core payments rails rules and regulations (RTP, ACH, FedWire etc.).
+ Collaborate with CIB payment teams at the program level to identify strategic opportunities to create synergies between the two organizations.
+ Design and execute strategic initiatives aimed at fortifying the risk and control framework across Chase's payment product rails, including Zelle, RTP, ACH, and Wires.
+ Deliver comprehensive leadership updates on the status and progress of the risk and control framework, ensuring transparency and accountability.
+ Conduct thorough assessments to identify vulnerabilities within the End-to-End framework and develop actionable solutions to address them.
+ Partner with analytics, legal, risk, controls, and compliance teams to craft and implement control oversight activities that align with organizational goals.
+ Ensure the horizontal framework adheres to Chase's policies and standards, maintaining compliance with industry regulations and network requirements.
+ Monitor product initiatives with control and compliance-related impacts, driving successful outcomes.
+ Serve as the primary point of contact for coordinating issues and action plans impacting the Banking Payments organization horizontally.
+ Assist in driving Objectives and Key Results (OKR) to achieve strategic goals and enhance organizational performance.
**Required qualifications, capabilities, and skills**
+ Deep understanding of payments-related regulations and network requirements, ensuring compliance and strategic alignment.
+ Exceptional skills in managing complex projects and engaging stakeholders effectively.
+ Strong communication skills, including experience presenting to leaders and senior stakeholders.
+ Strong analytical skills to interpret data, formulate recommendations, and communicate insights clearly.
+ Ability to thrive in a matrix management organization, navigating complexity with ease.
+ Proficiency in managing complex and fast-moving issues, demonstrating resilience and problem-solving capabilities.
+ Positive, team-oriented attitude that fosters collaboration and drives collective success.
+ Bachelor's degree
**Preferred qualifications, capabilities, and skills**
+ Ability to create a vision and actionable roadmap.
+ Experience working with agile-enabled teams, fostering adaptability and innovation.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
New York,NY $122,550.00 - $201,000.00 / year

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Relationship Manager within PNC's Business Banking organization, you will be based in Wilmington/Delaware.
**Job Description**
+ Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.
+ With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
+ Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
+ Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.
+ Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
+ As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
**Competencies**
Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy
**Work Experience**
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Your mission is to elevate the efficiency and integrity of Chase's payment products, empowering product teams to operate with confidence and precision. This role offers a unique opportunity to leverage your expertise in product management, optimization, and governance within one of the world's most innovative financial organizations.

Job Summary
As a Vice President in the Connected Commerce Banking Payments team, you will combine a customer mindset with your governance expertise to implement a centralized risk and control strategy within the Banking Payments organization (Zelle, RTP, ACH, Wires etc.). You will partner with stakeholders in Product, Analytics, Legal, Risk, Controls, and Compliance teams across the firm to identify opportunities and ideate solutions to deliver an enhanced and sustainable risk and control framework.

Job Responsibilities

• Partner with relevant stakeholders in CCB and CIB Payments teams to document E2E roles and responsibilities ensuring compliance with core payments rails rules and regulations (RTP, ACH, FedWire etc.).
• Collaborate with CIB payment teams at the program level to identify strategic opportunities to create synergies between the two organizations.
• Design and execute strategic initiatives aimed at fortifying the risk and control framework across Chase's payment product rails, including Zelle, RTP, ACH, and Wires.
• Deliver comprehensive leadership updates on the status and progress of the risk and control framework, ensuring transparency and accountability.
• Conduct thorough assessments to identify vulnerabilities within the End-to-End framework and develop actionable solutions to address them.
• Partner with analytics, legal, risk, controls, and compliance teams to craft and implement control oversight activities that align with organizational goals.
• Ensure the horizontal framework adheres to Chase's policies and standards, maintaining compliance with industry regulations and network requirements.
• Monitor product initiatives with control and compliance-related impacts, driving successful outcomes.
• Serve as the primary point of contact for coordinating issues and action plans impacting the Banking Payments organization horizontally.
• Assist in driving Objectives and Key Results (OKR) to achieve strategic goals and enhance organizational performance.

Required qualifications, capabilities, and skills

• Deep understanding of payments-related regulations and network requirements, ensuring compliance and strategic alignment.
• Exceptional skills in managing complex projects and engaging stakeholders effectively.
• Strong communication skills, including experience presenting to leaders and senior stakeholders.
• Strong analytical skills to interpret data, formulate recommendations, and communicate insights clearly.
• Ability to thrive in a matrix management organization, navigating complexity with ease.
• Proficiency in managing complex and fast-moving issues, demonstrating resilience and problem-solving capabilities.
• Positive, team-oriented attitude that fosters collaboration and drives collective success.
• Bachelor's degree

Preferred qualifications, capabilities, and skills

• Ability to create a vision and actionable roadmap.
• Experience working with agile-enabled teams, fostering adaptability and innovation.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $122,550.00 - $201,000.00 / year

**Role Type:**
Internship/Co-op
**Work Term:**
Summer/Term 3
**Work Location** :
Mount Laurel, New Jersey, United States of America
**Hours:**
40
**Pay Details:**
$21.25 - $27.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
The AMCB Summer Intern supports their Line of Business in the development and execution of work projects to support the Business' goals & objectives. The Summer Intern embodies TD's Shared Commitments and customer-focused culture.
**Consumer Banking **
TD is the 8th largest bank in the U.S. with over 10 million customers and more than 1,200 convenient locations from Maine to Florida. Within Consumer Banking, we focus on delivering financial products and services to our customers, including checking and savings accounts, personal loans, mortgages, and credit cards. Our goal is to help people manage their finances effectively and achieve their financial goals through personalized service and innovative solutions. We are responsible for the strategy, design, management, and delivery of deposit and lending products.  
Consumer Banking interns will work in one of the following groups: 
+ **Consumer Deposit & Payment Products (CDPP)** is responsible for the strategy, design and management of TD's deposit products, including checking accounts, saving accounts and CDs. 
+ **Credit Cards & Unsecured Lending (CCUL)** is responsible for the bank's branded credit cards, unsecured personal loans, and strategic partnerships with companies like Target and Nordstrom to offers credit cards to their customers.
+ **Real Estate Secured Lending (RESL)** provides residential lending products, including mortgages and home equity products. 
+ **Distribution** manages the store network and leads the strategy for store transformation, sales and advice, and customer experience.
+ **Digital Performance** assesses the performance of digital and mobile platforms used by our customers and small businesses and identifying enhancement opportunities. 
+ **Consumer Business Excellence** identifies critical activities to determine opportunities for cost, controls, and customer experience optimization across the Consumer Bank. 
+ **Wealth** offers products and advisory services for mass affluent, high net worth, and institutional clients.
Consumer Banking is offering in-person internship opportunities in Mount Laurel, NJ and Wilmington, DE. Interns will be required to be in-office 4 days a week.
**Depth & Scope:**
**AMCB Summer Internship Experience**
TD Bank, America's Most Convenient Bank **_®_** , offers an Internship Program with an unparalleled experience - where you'll gain valuable insight into our vision to Build The Better Bank, while also strengthening the core skills and knowledge you'll need to launch a successful career.
Our 10-week, non-rotational program consists of:
+ A fun-filled, high-energy introduction to TD Bank, America's Most Convenient Bank **_®_**
+ A variety of professional experiences and development training
+ Extensive networking opportunities and interactions with senior leaders
+ A dedicated support network, including a formal peer-mentoring program
+ An active role in community service projects
+ Opportunity to join our rotational analyst program upon graduation and participate in our 6 Week Innovation Challenge, VR experience and variety of learning & development opportunities.
**Education & Experience:**
+ Pursuing post secondary degree in business-related disciplines
+ Knowledge of Microsoft tools (Outlook, Teams, Word, PowerPoint, Excel)
+ Excellent interpersonal skills, problem solving and analytical skills
+ Ability to take initiative and accountability of your actions
+ Demonstrated leadership qualities
+ Strong written and oral communications skills
+ Detail oriented with an ability to handle multiple tasks
+ Ability to work independently and collaboratively
+ You must be work authorized in the United States on a permanent basis without the need for employer sponsorship
+ Anticipated graduation between December 2026 to June 2027 preferred 
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Frequent
+ Walking - Frequent
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Occasional
+ Reaching forward - Occasional
+ Pushing - Occasional
+ Pulling - Occasional
+ Twisting - Occasional
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Middletown, Delaware, United States of America
**Hours:**
20
**Pay Details:**
$22.00 - $27.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
**Depth & Scope:**
+ Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
+ Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
+ Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
+ Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
+ Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
+ Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
+ Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
**Education & Experience:**
+ High school diploma or GED
+ 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
+ Demonstrated Customer Service skills preferred
+ Ability to work during operating hours to include evenings, weekends and holidays as scheduled
+ Teller experience preferred
+ Required to complete Teller training and part 1 of platform training upon hire
+ Strong organization skills to handle multiple tasks in a fast-paced environment
+ Excellent communication skills with ability to be concise, clear and consistent
+ Demonstrated effective problem-solving skills
+ Demonstrated ability to schedule and prioritize work
+ Demonstrated ability to work independently and within deadlines
+ Sound judgment in decision making and problem solving
+ Proficient in Microsoft Office
+ Notary License preferred
**Customer Accountabilities:**
+ Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
+ Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
+ Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
+ Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
+ Understands and supports the Bank's customer service strategy
+ Considers the impact of decisions on the well-being of TD, its customers and stakeholders
+ Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
+ Ensures tasks are performed within established policy and procedures
+ Successfully completes all required job specific, compliance-related training
+ Understands, utilizes and follows compliance/risk and control programs
+ Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
+ Is knowledgeable of and complies with TD Code of Conduct
**Shareholder Accountabilities:**
+ Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
+ Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
+ Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
+ Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
+ Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
+ Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
+ Follows policy and procedure for Customer Authentication
+ Acts as Dual Control agent when required
+ Follows all required open/close procedures
**Employee/Team Accountabilities:**
+ Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
+ the team
+ Be an active participant in personal performance and development activities
+ Acts as a brand champion both internally and externally
+ Collaborates with team members in contributing to the success of the team and organization
+ Partners as a team player
+ Actively seeks opportunities to improve delivery of work with high attention to quality standards
+ Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
+ Positively embraces change
+ Adheres and participates in TD's Shared Commitments
+ Models quality service at every Customer interaction
+ Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
+ May train and act as a mentor to newer colleagues
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Frequent
+ Standing - Frequent
+ Walking - Frequent
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Occasional
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Description:

Join our team as a visionary Data Owner, where you'll drive transformative innovation by ensuring our data is impeccably documented, high-quality, and securely protected. Lead the charge in transitioning from legacy systems to modernized data solutions, collaborating with technology and business partners to bring data requirements to life. If you're ready to shape the future of data-driven business, apply now!

As an Data Owner Lead within Consumer Community Banking line of business, you will be advancing the the firm's agenda of enabling the business to drive faster innovation through the use of its data by ensuring that data is clearly documented, great quality, and well-protected. You are responsible for all new customer acquisition data, from shopping and application to risk assessment and account opening; you will be working with data technology teams to publish it to the data lake and data warehouse, and optimizing it for advanced analytics and AI/ML use cases. You will serve as the subject matter expert of the data critical to their product, lead change management from legacy to modernized data, and collaborate with technology and business partners to execute on data requirements. You will also identify, monitor, and mitigate data risks throughout the data life cycle simplifying the work involved in data generation, publication, conversion to dashboards, models, and natural language queries.

Job responsibilities

• Document data requirements for your product, coordinate with technology to get the data created, and business partners to manage change from legacy data to modernized data
• Model the data with long term vision to enable efficient querying, natural language querying, and use in LLMs; utilize business data dictionary and business metadata from tech and product teams in describing the data in simple understandable terms
• Develop ideas for data products by understanding analytics needs and pain points; create prototypes that analytics and data engineering teams can use as requirements in productizing the datasets
• Develop proof of concepts for natural language querying of the data, and collaborate with analytics, data science teams, and other stakeholders to rollout the capability to business users
• Support the team in building the backlog, grooming initiatives, and creating user stories to lead data engineering scrum teams to publish new data and create data products
• Manage direct or matrixed staff to execute data-related tasks

Required qualifications, capabilities, and skills:

• Bachelor's degree required
• 5+ years working experience data modeling for relational, NoSQL, and graph databases
• Generates advanced data models using firmwide tooling and designing for high performance querying/reporting
• Expertise in data technologies such as analytics, business intelligence, machine learning, data warehousing (Snowflake, Data Bricks, or Redshift), data management & governance, and AWS cloud solutions
• Experience with natural language processing, machine learning and deep learning toolkits (like TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
• Open data standards, data taxonomy and vocabularies, metadata management
• Able to balance short-term goals and long-term vision in highly complex environments

Preferred qualifications, capabilities, and skills:

• Master's degree
• Credit card data domain expertise
• Building Agentic, Python, or bot automations

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Connected Banking, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
**Job responsibilities**
+ Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
+ Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
+ Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
+ Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery.
+ Develops and produces comprehensive Delivery & Release Management Performance Documentation to track progress, identify areas for improvement, and ensure transparency in product delivery processes
+ Ensures all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary
+ Evaluates and enhances delivery and release readiness processes and decision-making frameworks, to recommend improvements that streamline operations and optimize team performance
+ Effectively facilitate and contribute to technical design discussions involving architecture and solution design teams to ensure timely, quality and incremental delivery
+ Coordinate and manage stakeholders to ensure smooth delivery of product features
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
+ Demonstrated ability to execute operational management and change readiness activities
+ Strong understanding of delivery and a proven track record of implementing continuous improvement processes
+ Experience in product or platform-wide release management, in addition to deployment processes and strategies
+ Proven organizational skills with a high level of proactive, personal initiative, strong work ethic, and ability to work independently and across functional teams
+ Experience in software development lifecycle management of API based software programs
+ Exceptional critical thinking and analytical skills
+ Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment
+ Strong analytical, communication and interpersonal skills with Customer focused and the ability to turn insights into action
+ Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework
+ Strong expertise and experience in working within an agile product delivery lifecycle
**Preferred qualifications, capabilities, and skills**
+ Proficient knowledge of the product development life cycle, design, and data analytics
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Connected Banking, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery.
• Develops and produces comprehensive Delivery & Release Management Performance Documentation to track progress, identify areas for improvement, and ensure transparency in product delivery processes
• Ensures all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary
• Evaluates and enhances delivery and release readiness processes and decision-making frameworks, to recommend improvements that streamline operations and optimize team performance
• Effectively facilitate and contribute to technical design discussions involving architecture and solution design teams to ensure timely, quality and incremental delivery
• Coordinate and manage stakeholders to ensure smooth delivery of product features

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Proven organizational skills with a high level of proactive, personal initiative, strong work ethic, and ability to work independently and across functional teams
• Experience in software development lifecycle management of API based software programs
• Exceptional critical thinking and analytical skills
• Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment
• Strong analytical, communication and interpersonal skills with Customer focused and the ability to turn insights into action
• Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework
• Strong expertise and experience in working within an agile product delivery lifecycle

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans