9,866 Baptist Health Hardin jobs in the United States

Minimum Offer

$ 16.03/hr.

Maximum Offer

$ 17.86/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Radiology - Ultrasound

FTE: 0.90
Full Time
Shift: Days

Position Summary:
Perform patient care and support activities to promote a patient focused care environment. Transport patients within the hospital, assist procedure performance and processing, assist data entry of information into Hospital information system (s), order and stock supplies, maintain unit equipment, and assist patients. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
* COMMUNICATION - Communicate with staff to assure that patient is ready for transport
* COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning
* PATIENT CARE - Assist patients with basic ADLS
* PATIENT CARE - Answer patients' lights and provide patient service within skill level, or relay patient's request to appropriate care giver
* PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures
* PATIENT CARE - Assist in preparation and maintenance of patient care areas
* EQUIPMENT - Maintain unit equipment and manage routine repairs through clinical engineering
* SUPPLY - Assist in setting unit supply PAR levels, order supplies on a daily basis and stock supplies on a daily basis in cost effective manner
* PATIENT CARE - Pass and pick up dietary trays; communicates patient dietary needs as required
* SUPPLY - Assist in the acquisition of supplies, deliver supplies or specimens to other departments
* FACILITY - Report any physical plant safety issues or equipment problems to the appropriate resources
* COMPUTER - Demonstrate proficiency in utilizing and accessing appropriate computer and information system
* WORK - Able to work independently and within a team environment
* CONFIDENTIALITY - Maintains patient and staff confidentiality, yet reports any breach of conduct
* PATIENT CARE - Identify interpersonal problem areas and demonstrate ability to resolve conflict with those involved in a positive, constructive manner
* POLICIES - Comply with work environment routines according to hospital, nursing division and departmental policies and procedures
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* High School or GED Equivalent

Experience:
Essential:

Nonessential:
1/2 year (6 months) directly related experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 16.03/hr.

Maximum Offer

$ 17.86/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Radiology - Ultrasound

FTE: 0.90
Full Time
Shift: Nights

Position Summary:
Perform patient care and support activities to promote a patient focused care environment. Transport patients within the hospital, assist procedure performance and processing, assist data entry of information into Hospital information system (s), order and stock supplies, maintain unit equipment, and assist patients. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
* COMMUNICATION - Communicate with staff to assure that patient is ready for transport
* COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning
* PATIENT CARE - Assist patients with basic ADLS
* PATIENT CARE - Answer patients' lights and provide patient service within skill level, or relay patient's request to appropriate care giver
* PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures
* PATIENT CARE - Assist in preparation and maintenance of patient care areas
* EQUIPMENT - Maintain unit equipment and manage routine repairs through clinical engineering
* SUPPLY - Assist in setting unit supply PAR levels, order supplies on a daily basis and stock supplies on a daily basis in cost effective manner
* PATIENT CARE - Pass and pick up dietary trays; communicates patient dietary needs as required
* SUPPLY - Assist in the acquisition of supplies, deliver supplies or specimens to other departments
* FACILITY - Report any physical plant safety issues or equipment problems to the appropriate resources
* COMPUTER - Demonstrate proficiency in utilizing and accessing appropriate computer and information system
* WORK - Able to work independently and within a team environment
* CONFIDENTIALITY - Maintains patient and staff confidentiality, yet reports any breach of conduct
* PATIENT CARE - Identify interpersonal problem areas and demonstrate ability to resolve conflict with those involved in a positive, constructive manner
* POLICIES - Comply with work environment routines according to hospital, nursing division and departmental policies and procedures
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* High School or GED Equivalent

Experience:
Essential:

Nonessential:
1/2 year (6 months) directly related experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 16.03/hr.

Maximum Offer

$ 17.86/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Radiology - MRI

FTE: 0.60
Part Time
Shift: Weekend Days

Position Summary:
Perform patient care and support activities to promote a patient focused care environment. Transport patients within the hospital, assist procedure performance and processing, assist data entry of information into Hospital information system (s), order and stock supplies, maintain unit equipment, and assist patients. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
* COMMUNICATION - Communicate with staff to assure that patient is ready for transport
* COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning
* PATIENT CARE - Assist patients with basic ADLS
* PATIENT CARE - Answer patients' lights and provide patient service within skill level, or relay patient's request to appropriate care giver
* PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures
* PATIENT CARE - Assist in preparation and maintenance of patient care areas
* EQUIPMENT - Maintain unit equipment and manage routine repairs through clinical engineering
* SUPPLY - Assist in setting unit supply PAR levels, order supplies on a daily basis and stock supplies on a daily basis in cost effective manner
* PATIENT CARE - Pass and pick up dietary trays; communicates patient dietary needs as required
* SUPPLY - Assist in the acquisition of supplies, deliver supplies or specimens to other departments
* FACILITY - Report any physical plant safety issues or equipment problems to the appropriate resources
* COMPUTER - Demonstrate proficiency in utilizing and accessing appropriate computer and information system
* WORK - Able to work independently and within a team environment
* CONFIDENTIALITY - Maintains patient and staff confidentiality, yet reports any breach of conduct
* PATIENT CARE - Identify interpersonal problem areas and demonstrate ability to resolve conflict with those involved in a positive, constructive manner
* POLICIES - Comply with work environment routines according to hospital, nursing division and departmental policies and procedures
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* COORDINATION - Assist Radiology Technologist with distribution of radiology requests
* COORDINATION - Assist radiology technologist with Contrast Medication data; relay information to the technologist
* PATIENT CARE - Assist radiology technologist in preparing patient and radiology room for exam; escort patients to and from exam room being attentive for falls
* EXAMINATIONS - Assist radiology technologist with portable CT/X-Ray/MRI examinations

Education:
Essential:
* High School or GED Equivalent

Experience:
Essential:

Nonessential:
1/2 year (6 months) directly related experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

PATIENT SERVICES TECH at University of New Mexico - Hospitals summary:

The Patient Services Tech provides essential patient care and support activities in a hospital setting, primarily within the Radiology - Ultrasound department. Responsibilities include patient transport, assisting with procedures, managing supplies, maintaining equipment, and ensuring compliance with hospital policies and patient safety protocols. The role requires effective communication, confidentiality, and the ability to work independently and as part of a team across diverse patient age groups.

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 16.03/hr.

Maximum Offer

$ 17.86/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Radiology - Ultrasound

FTE: 0.90
Full Time
Shift: Nights

Position Summary:
Perform patient care and support activities to promote a patient focused care environment. Transport patients within the hospital, assist procedure performance and processing, assist data entry of information into Hospital information system (s), order and stock supplies, maintain unit equipment, and assist patients. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
* COMMUNICATION - Communicate with staff to assure that patient is ready for transport
* COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning
* PATIENT CARE - Assist patients with basic ADLS
* PATIENT CARE - Answer patients' lights and provide patient service within skill level, or relay patient's request to appropriate care giver
* PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures
* PATIENT CARE - Assist in preparation and maintenance of patient care areas
* EQUIPMENT - Maintain unit equipment and manage routine repairs through clinical engineering
* SUPPLY - Assist in setting unit supply PAR levels, order supplies on a daily basis and stock supplies on a daily basis in cost effective manner
* PATIENT CARE - Pass and pick up dietary trays; communicates patient dietary needs as required
* SUPPLY - Assist in the acquisition of supplies, deliver supplies or specimens to other departments
* FACILITY - Report any physical plant safety issues or equipment problems to the appropriate resources
* COMPUTER - Demonstrate proficiency in utilizing and accessing appropriate computer and information system
* WORK - Able to work independently and within a team environment
* CONFIDENTIALITY - Maintains patient and staff confidentiality, yet reports any breach of conduct
* PATIENT CARE - Identify interpersonal problem areas and demonstrate ability to resolve conflict with those involved in a positive, constructive manner
* POLICIES - Comply with work environment routines according to hospital, nursing division and departmental policies and procedures
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* High School or GED Equivalent

Experience:
Essential:

Nonessential:
1/2 year (6 months) directly related experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

Keywords:

patient transport, patient care, radiology support, hospital equipment maintenance, supply management, patient safety, clinical support, healthcare communication, data entry, hospital policies

Opportunities with Crystal Run Healthcare, part of the Optum family of businesses . Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. 

Crystal Run HealthCare, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented  Patient Services Representative to join our team. The Patient Services Representative is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: The hours are Monday through Friday with rotating Saturdays, a 38-hour work week between the hours of 6:30 am to 8:00 pm.  This is 4 – 10 shifts to be determined by the supervisor upon hire.

Location: 855 State Route 17M, Monroe, NY 10950  

Primary Responsibilities:

• Adheres to standards of professionalism set by the Practice
• Always maintains professional appearance by adhering to dress code and wearing identification badge
• Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff
• Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members
• Functions as a member of a team committed to quality patient care
• Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice
• Attends and participates in mandatory quarterly staff meetings / huddles
• Completes Mandatory Education timely and consistently
• Attends and participates in training, review classes and projects as assigned
• Handles difficult situations and people with tact, professionalism and H.E.A.R.T
• Accurately documents patient complaints and concerns, ensuring the patient feels heard and supported. Appropriately escalates issues to the designated personnel for timely resolution
• Demonstrates good judgment in escalating difficult situations and people to Management personnel
• Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with the policy
• Promotes a positive work attitude fostering teamwork and acceptance of management decisions
• Supports on-site training initiative for new Patient Services employees
• Assists co-workers whenever possible, to achieve office goals and patient satisfaction
• Works independently, takes initiative in completing assignments and does so without reminder
• Completes all miscellaneous work assigned by Director, Assistant Director, Manager, Supervisor, Team Leader or Physician accurately and in a timely manner
• Opens office as needed; turns on copiers, terminals and printers, and updates computer for current day’s session
• Communicates with clinical staff to keep patient informed of appointment status
• Verifies insurance eligibility and coverage by phone, independent website, RTE or EPIC at time of service
• Verifies patient demographic and insurance information at time of visit. Assures all demographic and insurance information is accurate, complete and up to date in the patient's chart. Scans current insurance card and photo identification into system
• Provides, explains and reviews for accurate completion, all Registration forms, consent forms and obtains signatures as required
• Provides and explains the Authorization to Release Health Information to patient at their request and documents appropriately
• Discusses balances due, including past balance, co-payments, co-insurance and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via check, money order or credit card in compliance with our policies and procedures
• Offers patient’s My Chart activation in compliance with Meaningful Use guidelines
• Provides After visit Summary in compliance with ACO guidelines
• Follow end of day check process daily to total and balance collections
• Begins the check in process in EPIC. Act on notations and completes the check in process successfully
• Schedules/Cancels/Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures
• Obtains HMO insurance referrals as required for maximum reimbursement of services rendered
• Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons
• Maintains supply inventories and equipment necessary for the effective performance of the job; communicates supply needs to the office supervisor in a timely manner
• Maintains a neat, organized, orderly environment in the reception and waiting room areas, including physician business cards, brochures, signage, etc
• Closes office as needed, ensuring all patients accounted for and discharged. May be required to set alarm
• Actively demonstrates good oral and written communication skills with both internal and external customers
• Demonstrates flexibility in schedule to meet patient and office needs
• Participates in a rotating schedule for holidays and weekends, if applicable. May be required to adjust shifts to meet the operational needs of the practice
• Cross-trained in all specialties to ensure continuity of service and coverage across the department. All staff are hired for the building, not a specific suite or specialty, and expected to adapt to evolving practice needs
• Maintains the kiosk representative station when assigned, assisting patients with check-in, navigation, and general inquiries to ensure a welcoming and supportive experience
• Works with a sense of urgency
• Performs other tasks as required for the effective and efficient functioning of the Practice when directed to do so by Supervisory and Managerial personnel
• Actively monitors and works assigned and unassigned work queues during downtime to support efficient operations and ensure timely patient service
• Responds to emails promptly and professionally, ensuring all inquiries and concerns are addressed in a timely manner. Utilize Reply All when needed

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Intermediate level of computer proficiency (including being able to work on multiple web browsers using dual monitors at the same time to include Microsoft Outlook)

Preferred Qualifications:

• Experience as a receptionist in a healthcare setting
• Experience working with electronic health records
• Experience working with scheduling programs
• Knowledge and ability to learn and apply job functions, and minimal medical terminology knowledge

Soft Skills: 

• Ability to work independently and as a team, and maintain good judgment and accountability 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

• Greeting patients upon arrival and assisting them through the registration process.
• Receives payments.
• Completes patient’s intake forms and determines eligibility for patients’ ability to pay or their qualification in assistance programs.
• Schedules and confirms appointments and works closely with the back-office to ensure an efficient and pleasant visit for our patients.
  
  

• Must have a high school diploma or equivalent.
• One year of experience working as a front desk receptionist in a medical setting.
• Experience working with electronic health records and knowledge of Medi-Cal and insurance billing is highly desirable.
• Bilingual in English and Spanish is preferred.
• The ideal candidate will embody strong customer service and have a sincere desire to provide the utmost professional service and care to our diverse patient population.
  
  

Job Title : Patient Services Specialist

Location : Dallas, TX - 75246

Duration : 2+ Months Contract (with possible extension)

Shift Details : Fully On-site

Education : High School Diploma

General Description:

• Knowledge of patient registration procedures and documentation.
• Knowledge of medical insurance claims procedures and documentation.

Patient service and healthcare customer service.

Patient Service Coordinator

SCHEDULE: Full-Time | Monday–Friday | 8-Hour Shifts |

SALARY RANGE: $20-$30/hour, commensurate with experience

START DATE: October 2025

BENEFITS: Benefit-eligible position, including:

• Medical, dental, and vision insurance

• Paid time off (PTO)

• Retirement plan (401k)

OPPORTUNITY OVERVIEW:

Client is seeking a compassionate, highly organized, detail-oriented, and patient-focused Patient Services Coordinator to join our growing team. This role serves as the first point of contact for patients and visitors, handling check-in, payment collection, appointment scheduling, and overall front desk operations. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to adapt quickly to new environments and workflows.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Greet patients and visitors with professionalism and courtesy, ensuring a positive experience.
• Check patients in for appointments, verify insurance information, and collect payments.
• Obtain medical records and authorizations as needed.
• Schedule patient appointments, coordinate follow-up visits, and conduct patient reminder calls as needed.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Answer incoming calls, respond to inquiries, and route messages appropriately.
• Coordinate with clinical staff to optimize scheduling and patient flow.
• Ensure compliance with HIPAA and patient confidentiality standards.
• Troubleshoot scheduling and front desk issues, escalating as appropriate.
• Perform additional administrative duties as assigned, such as scanning, filing, and assisting other departments.

QUALIFICATIONS & REQUIREMENTS:

• High school diploma or GED - Required ; Associate’s degree or MA certification - Preferred.
• 1+ year of experience in a healthcare front desk, medical scheduling, or administrative role - Required .
• Strong customer service skills with a friendly, professional demeanor.
• Excellent written and verbal communication skills.
• Ability to manage time effectively, prioritize tasks, and maintain accuracy in a fast-paced setting.
• Proficiency in Microsoft Office Suite and ability to learn new healthcare software quickly.
• Strong problem-solving skills and adaptability to changing priorities.

DESIREABLE SKILLS & EXPERIENCE

• Familiarity with oncology or radiation oncology workflows.
• Familiarity with OncoEMR.
• Knowledge of medical terminology.
• Experience with insurance verification, authorizations, patient billing, and/or medical record collection.
• Proven ability to work both independently and collaboratively in a team environment.

Job Title: Patient Services Representative

Client Location: Crown Point, IN

Type: Per diem/ Part Time

Pay Rate: Up to $21/hour

Job Summary:

We are seeking a Patient Services Representative to join our Crown Point, IN team. In this role, you will provide front-office support, ensuring a welcoming environment for patients while managing phone calls, scheduling appointments, maintaining records, and assisting with financial arrangements. This position is ideal for candidates with strong customer service skills who are eager to grow in the dental field.

Requirements:

• High school diploma or GED.
• Experience answering telephones and handling customer inquiries.
• Exceptional customer service and communication skills.
• Healthcare or dental office experience preferred; knowledge of insurance (HMO/PPO) is a plus.