17 Baylor Scott White Health jobs in Midlothian
Patient Support Center Representative
Posted 2 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full time, (40 hours / week), Any day of the week. Employees are required to work any of our 8-hour shift schedules during our normal business hours 8:30a-5:00pm Pacific (Department is 24 / 7). It may be necessary, given the business need, to work year - round, occasional overtime, weekends, and holidays. Working hours must be PST Time Zone.
We offer 6 weeks of paid on-the-job training. The hours of training will be 8:00 AM - 4:30 PM PST.
**Primary Responsibilities:**
+ Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance.
+ Meet department standards to adherence metric.
+ Adherence metric is evaluated daily.
+ Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer.
+ Multi - task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines.
+ Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate.
+ Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues.
+ Recognizes financial, medical, and legal risks based on data collected during customer interactions and follows appropriate procedures.
+ Utilizes Optum systems to resolve customer needs such as appointments, authorizations, claims, invoices, eligibility, benefits, appeals, TARs.
+ Translates oral information into concise and accurate written documentation per guidelines.
+ Assists new or potential members in the choice of PCP and supplies general information about medical group.
+ Pages clinicians and assists Telehealth Nurses as necessary (e.g., arranging DME, transportation and HH).
+ Data enters PCP changes into the system and processes paperwork as necessary.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent experience
+ Must be 18 years of age OR older
+ 2+ years of experience with working in a customer service - based role
+ Ability to demonstrate proficiency with using Microsoft suite and other systems to include navigating multiple chat channels within Microsoft Teams
+ Ability to type at the speed of 40+ WPM
+ Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours 8:30a-5:00pm Pacific (Department is 24 / 7), including the flexibility to work year - round, occasional overtime, weekends, and holidays based on business need. Working hours must be PST Time Zone.
**Preferred Qualifications:**
+ 1+ years of experience with working in a healthcare setting
+ Bilingual fluency in English and Spanish
+ Experience with working in a virtual environment
+ Experience in working with multiple computer screens while speaking to customer
**Telecommuting Requirements:**
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
Rehab Patient Support Tech - Day

Posted 16 days ago
Job Viewed
Job Description
**Baylor Scott & White Institute for Rehabilitation - Neuro Transitional Rehabilitation**
Dallas, TX
**Neuro Rehab Coach**
**(Rehab Support Tech, Therapy Aide, Caregiver, CNA, PCT)**
**Hours: 6:45 a.m. - 7:15 p.m.**
**Full Time**
**Compensation depends upon candidate's years of experience.**
**Minimum Hourly Pay: $18.00 per hour**
**Benefits of becoming a Neuro Rehab Coach with us:**
Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage.
+ Paid Time Off (PTO) and Extended Illness Days (EID).
+ A 401(k) retirement plan with company match.
+ Short and Long Term Disability.
+ Personal and Family Medical Leave.
+ Tuition Assistance
+ Student Loan Assistance
+ ***Eligibility and effective dates vary**
**Responsibilities**
This position functions under the direction of rehabilitation therapists and nurses to help individuals with a brain injury or spinal cord injury, regain their independence and return home.In this position you will be part of the therapy and nursing team and you will have a key role in helping patients re-learn to walk, talk, dress, cook, and manage their own medical needs. You will not do it for them.
An ideal candidate has a passion for serving and helping others, previous experience in the healthcare field as a technician or direct care provider or in school pursuing a degree in related field
**On a daily basis:**
+ Help patients with day to day living activities such as bathing, grooming, dressing, eating, cooking, washing clothes, make their bed, loading the dishwasher, cleaning their suite, etc.
+ Driving patients into the community for medical appointments, community activities
+ Assisting the rehabilitation therapists with patient activities
+ Assisting patients with nurse delegated tasks after completing the training we provide to ensure your competency. These tasks may include taking vital signs, medication administration, and peg tube feedings
+ Additional tasks as needed
**Qualifications**
**Minimum Qualifications**
+ Education: High School diploma or equivalent required
+ Current State Driver's License in good standing required
+ Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires
**Preferred Experience**
+ Previous Neuro Transitional Rehab experience preferred
+ Therapy or Rehab Aide Preferred
+ Certified Nurse Assistant (CNA) or Certified Medication aide preferred
**Additional Data**
_Equal Opportunity Employer including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _ _
**Experience (Years)** _2_
**Category** _Health Technologist/Technicians - Health Technologists and Technicians_
**Street Address** _3504 Swiss Avenue_
Patient Support Medical Biller/Claims Processing Representative (Home-Based)

Posted 16 days ago
Job Viewed
Job Description
_Contract Remote Role - Location (Open to Remote US)_
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contact **Patient Support Medical Claims Processing Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Patient Support Call Center Representative** is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
**Job Responsibilities:**
+ Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vetting the claim against program specific business rules and ultimately determining if the claim should be paid or rejected
+ Exceptional organizational skills are required
+ May provide support as needed for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00am - 5:00pm EST or, 9:00am - 6:00pm EST or, 10:00am - 7:00pm ET or, 11:00am - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Experience in claim processing required
+ Medical Billing Certification required
+ Coding Certification required
+ Ability to interpret Explanation of Benefits (EOB)
+ HIPPA certified
+ Customer Service Experience preferred
+ Pharmacy Technician experience preferred
+ Bi-lingual (English/Spanish) preferred
**The pay range for this role is $23.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-REMOTE
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Clinical Care Transition Specialist / Registered Nurse - Dallas, TX
Posted today
Job Viewed
Job Description
With the nation's largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.
As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Job Description Summary:
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
Job Description:
JOB RESPONSIBILITIES
* Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
* Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
* Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
* Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
* Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
* Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
* Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
* Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
* Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
* Reviews the patient's medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
* Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
* Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
* Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
* Serves as a point of contact, coordination, and communication with other providers.
* Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
BASIC QUALIFICATIONS
* Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
* Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
* Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
* Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
* Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
* Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver's license and proof of insurance would be required.
* Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Benefits:
* 401k
* Dental Insurance
* Disability Insurance
* Health Insurance
* Life Insurance
* Paid Time off
* Vision Insurance
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Clinical Care Transition Specialist / Registered Nurse - Dallas, TX
Posted today
Job Viewed
Job Description
With the nation's largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.
As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Job Description Summary:
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
Job Description:
JOB RESPONSIBILITIES
* Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
* Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
* Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
* Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
* Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
* Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
* Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
* Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
* Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
* Reviews the patient's medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
* Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
* Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
* Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
* Serves as a point of contact, coordination, and communication with other providers.
* Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
BASIC QUALIFICATIONS
* Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
* Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
* Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
* Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
* Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
* Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver's license and proof of insurance would be required.
* Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Benefits:
* 401k
* Dental Insurance
* Disability Insurance
* Health Insurance
* Life Insurance
* Paid Time off
* Vision Insurance
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Clinical Care Transition Specialist / Registered Nurse - Dallas, TX

Posted 16 days ago
Job Viewed
Job Description
**With the nation's largest home infusion provider, there is no limit to the growth of your career.**
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
**Job Description Summary:**
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
**Job Description:**
JOB RESPONSIBILITIES
+ Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
+ Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
+ Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
+ Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
+ Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
+ Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
+ Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
+ Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
+ Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
+ Reviews the patient's medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
+ Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
+ Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
+ Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
+ Serves as a point of contact, coordination, and communication with other providers.
+ Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
BASIC QUALIFICATIONS
+ Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
+ Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
+ Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
+ Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
+ Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
+ Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver's license and proof of insurance would be required.
+ Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
**Benefits:**
-Medical, Dental, & Vision Insurance
-Paid Time off
-Bonding Time Off
-401K Retirement Savings Plan with Company Match
-HSA Company Match
-Flexible Spending Accounts
-Tuition Reimbursement
-myFlexPay
-Family Support
-Mental Health Services
-Company Paid Life Insurance
-Award/Recognition Programs
_Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information._
For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.
Clinical Care Transition Specialist / Registered Nurse - Dallas, TX

Posted 16 days ago
Job Viewed
Job Description
**With the nation's largest home infusion provider, there is no limit to the growth of your career.**
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
**Job Description Summary:**
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
**Job Description:**
JOB RESPONSIBILITIES
+ Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
+ Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
+ Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
+ Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
+ Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
+ Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
+ Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
+ Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
+ Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
+ Reviews the patient's medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
+ Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
+ Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
+ Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
+ Serves as a point of contact, coordination, and communication with other providers.
+ Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
BASIC QUALIFICATIONS
+ Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
+ Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
+ Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
+ Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
+ Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
+ Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver's license and proof of insurance would be required.
+ Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
**Benefits:**
-Medical, Dental, & Vision Insurance
-Paid Time off
-Bonding Time Off
-401K Retirement Savings Plan with Company Match
-HSA Company Match
-Flexible Spending Accounts
-Tuition Reimbursement
-myFlexPay
-Family Support
-Mental Health Services
-Company Paid Life Insurance
-Award/Recognition Programs
_Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information._
For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.
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Sr Medical Services Recruiter - Veterans Evaluations Services
Posted 3 days ago
Job Viewed
Job Description
Maximus is currently hiring for a Sr Medical Services Recruiter to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Sr Medical Services Recruiter is responsible for managing the entire provider/DX facility recruitment process including sourcing, screening, interviewing, salary negotiations, offers, and compliance. The Sr Medical Services Recruiter would also be tasked with utilizing various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Manage the entire provider/DX facility recruitment process, including sourcing, screening, interviewing, salary negotiations, offers, and compliance.
- Utilize various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.
- Review resumes and applications to identify qualified candidates.
- Conduct initial phone screens and interviews to assess candidates' qualifications and fit for the role.
- Ensure timely collection and submission of all required documents to the credentialing team, adhering to company compliance policies.
- Maintain accurate records and provide regular reports on provider recruitment activities and outcomes.
- Ensure all hiring decisions comply with employment laws and regulations.
- Develop and implement innovative provider/DX facility recruitment strategies to attract top talent.
- Partner with operational leaders to address workforce and provider recruitment challenges.
- Assist with training new provider/DX facility recruiters and cross-training of existing lower level recruiters.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
- Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (1) Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous medical services and/or business development related recruiting experience highly preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .
Minimum Salary
$
83,900.00
Maximum Salary
$
83,900.00
Clinical Concierge - Urgent Care - Full time, Days
Posted 2 days ago
Job Viewed
Job Description
_Bring your passion to Texas Health so we are Better + Together_
Location: 726 W. Belt Line Rd., DeSoto, Texas 75115 (This position will float across multiple Texas Health Urgent Care Locations)
Works hours: Full-Time, 3-12-hour shifts a week, 7:45 AM - 8:15 PM
**What you'll need:**
+ H.S. Diploma or Equivalent **Required** And
+ Successful completion of a Medical Assistant education program Certified or Registered Medical Assistant **Required** or Other Successful completion of a Vocational Nurse program **Required** .
+ 6 months of Previous health care facility clinical experience as a LVN, MA, CNA, or other patient care experience or completion of an internal THR MA externship training program in lieu of experience **Required** .
+ Previous experience with electronic health record preferred.
+ Certified or Registered Medical Assistant in lieu of the completion of a Medical Assistant education program Req or LVN - Licensed Vocational Nurse State of Texas, if LVN Upon Hire **Required** .
+ BCLS - Basic Cardiac Life Support (maintained every 2 years and required prior to providing independent patient care) within 30 days of hire **Required** .
+ THR Urine Drug Collector training (Maintained every 5 years and required prior to providing independent care) within 30 days of hire Required
**What you will do**
It is the role of the Concierge to guide consumers and their "secondary guests" through the entire urgent care visit to enhance the consumer experience by maximizing throughput and delivering clinical excellence. The Concierge is responsible for a variety of clinical functions, including but not limited to assisting the provider with care and treatment, laboratory testing, and other duties. The Concierge also performs patient registration, collection of payments, rooming, and patient discharge. All Concierges are expected to maintain competency and perform in all assigned positions on a rotating basis. This position is a vital part of the urgent care team that works under the direction of the Site Manager and works closely with the provider and other clinical staff. Must demonstrate discretion; good judgment; diplomacy; decision-making; and a customer service attitude
+ Collects identification and payor related documentation, conducts registration using EPIC workflow.
+ Measures and documents vitals and communicates the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level.
+ Documents chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider.
+ Performs and documents laboratory testing and collections per provider orders and/or standard operating procedures, to include venipuncture with prior venipuncture competency check-off.
+ Administers and documents oral and intramuscular medication using the appropriate medication verification workflow.
+ Assists provider with procedures to include, but not limited to maintaining sterile field, laceration repair, I&D, and application of ortho-goods and assists with ortho-glass application.
+ Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and secondary guest(s) and in-line with patient experience standards.
+ Welcomes the consumer and secondary guest(s) to the center (including eye contact, smile, greeting, and personal introduction) and inquires about the purpose and nature of the visit.
+ Recognizes and notifies provider immediately of emergent patients, performs BLS, provides oxygen administration, and assists provider with emergency care.
+ Schedules primary care referrals for consumers
+ Maintains office supplies, medical supplies, and medications at appropriate par levels as assigned.
+ Performs quality checks throughout out the facility per established policies and procedures.
+ Other duties as assigned
Texas Health Breeze Urgent Care was designed, built and staffed with the needs of North Texans in mind. From allergies and earaches to sprains and strains, Texas Health Breeze stands ready to treat most minor illnesses and injuries.
Our centers are open 8 a.m. to 8 p.m., 365 days a year, to offer patients an easy, convenient and affordable option for the urgent care they require. Backed by Texas Health, one of the region's largest health systems, we continue to add new locations across the Dallas Fort Worth area.
**Check out just a few of the recent awards recognizing Texas Health Breeze Urgent Care:**
* Best in DFW 2024 Dallas Morning News - Gold: Best Urgent Care/Walk-in Clinic - Dallas Northwest Highway
* Star Local Media Plano 2024 Finalist: Texas Health Breeze Urgent Care
* Southlake Style 2024 Reader's Choice Finalist for Best Emergency Care and Best Urgent Care - Southlake
* Denton's Original People's Choice Awards 2024: Best Urgent Care Clinic - Denton
* Living Magazine Best of Reader's Choice 2024 Winner - Best Urgent Care: Coppell, Flower Mound, Southlake, and Richardson
Through the support of Texas Health leadership, Texas Health Breeze Urgent Care has achieved and maintains the Commission on Ambulatory and Urgent Care Quality (CAUCQ) Specialty Training Commendation. This is a commendation that recognizes focused formalized training in the specialty of urgent care as it relates to both clinical training and the patient experience.
**Additional perks of being a Texas Health Breeze Clinical Concierge**
+ Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
+ Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
+ Strong Unit Based Council (UBC).
+ A supportive, team environment with outstanding opportunities for growth.
· Learn ( more about our culture, benefits, and recent awards.
You will be equipped for this highly sought after role by a team that has received the Commission on Ambulatory and Urgent Care Quality (CAUCQ) Specialty Training Commendation mentioned above and have the opportunity to earn 20+ contact hours during orientation that can be utilized to renew your medical assistant certification.
#LI-LD1
Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.
We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Clinical Team Leader - Intensive Care Nights
Posted 3 days ago
Job Viewed
Job Description
7-7
**Days Of Week :**
rotate
**Work Shift :**
12X3 Night (United States of America)
**Job Description :**
Your Job:
The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment.
Your Job Requirements:
- Graduate from an accredited school of nursing: BSN required
- Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire).
- Current RN license in the State of Texas or compact license
- Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area.
- Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.)
Your Job Responsibilities:
- Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered.
- Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift.
- Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit.
- Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit.
- Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures.
- Participates in department specific initiatives and process improvement projects.
- Participates in peer interviews and provide feedback for employee evaluations as requested by manager.
- Assists with occurrence investigations.
- Other duties as assigned.
Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
+ Magnet®-designated hospital
+ 150 Top Places to Work in Healthcare by _Becker's Hospital Review_ , 2023
+ Top 10 Military Friendly® Employer, Gold Designation, 2023
+ Top 10 Military Spouse Friendly® Employer, 2023
+ Level III Neonatal Intensive Care Unit
+ Liver, kidney, and pancreas transplantation programs
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:
+ TIME magazine Best Companies for Future Leaders, 2025
+ Great Place to Work® Certified, 2025
+ Glassdoor Best Places to Work, 2025
+ PressGaney HX Pinnacle of Excellence Award, 2024
+ PressGaney HX Guardian of Excellence Award, 2024
+ PressGaney HX Health System of the Year, 2024
Equal Opportunity Employer
It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee's compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee's exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.