313 Baylor Scott White Health jobs in Texas
Patient Support Manager
Posted today
Job Viewed
Job Description
PCM (Patient Support Manager) Serenity Healthcare is seeking a Patient Support Manager. In this role, you get the opportunity to connect with patients and be part of Serenity's mission,helping patients take back their life! The primary responsibility of our Patient Support Manager (or Patient Care Manager) is to promote the right medical solution through problem solving and connection with our patients. It is crucial to provide our patients with compassion and understanding, as well as educating them on Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion therapy. Come join our team and make a difference in our patients' lives! Daily Responsibilities Ensure positive patient experience by providing support and compassion.Passionately educate our patients on the treatment options Serenity offers.Foster a positive and encouraging environment for patients and staffBe the nucleus for patient communications during and after treatments.Assist with day-to-day management of clinic operations.Qualifications High School Diploma/ GED.At least 3+ years of experience in dealing face to face with customers.Passion for helping people in a patient-centric culture.A quick learner comfortable in an innovative environment.Self-driven and motivated.Benefits of working with Serenity Competitive PayOpportunity for growth and advancementInsurance Benefits (Medical, Dental, Vision) covered at 90% for your entire familyPaid Time Off and Major Holidays Off (20 days annually)Who We Are Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative,positive, proactive, and open to opportunities for personal and professional development. *Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Patient Support Specialist
Posted today
Job Viewed
Job Description
We are looking for compassionate individuals that want to impact lives by launching a career in healthcare, no experience required. Serenity Healthcare is a rapidly growing healthcare company that is changing the way healthcare is delivered. We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
What You Get:
- Paid training in TMS Therapy
- A career in healthcare with no experience
- Medical, dental and vision insurance premiums paid at 90% by Serenity Healthcare
- 20 days paid time off annually (PTO and holidays)
What You'll Do:
- Provide support to our patients while they go through TMS treatment
- Create an environment of compassion, while motivating your patients to complete treatment
- Build a relationship of trust and gratitude with your patients
- Work with a highly qualified team of providers that can assist with educating and motivating your patients
Who We're Looking For:
- Grounded, empathetic individuals with a desire to help others
- Minimum of two years of steady work experience, preferably in customer service
- The ability to quickly relate to a variety of people
- High School Diploma/ GED.
About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Patient Support Specialist
Posted today
Job Viewed
Job Description
We are looking for compassionate individuals that want to impact lives by launching a career in healthcare, no experience required. Serenity Healthcare is a rapidly growing healthcare company that is changing the way healthcare is delivered. We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
What You Get:
- Paid training in TMS Therapy
- A career in healthcare with no experience
- Medical, dental and vision insurance premiums paid at 90% by Serenity Healthcare
- 20 days paid time off annually (PTO and holidays)
What You'll Do:
- Provide support to our patients while they go through TMS treatment
- Create an environment of compassion, while motivating your patients to complete treatment
- Build a relationship of trust and gratitude with your patients
- Work with a highly qualified team of providers that can assist with educating and motivating your patients
Who We're Looking For:
- Grounded, empathetic individuals with a desire to help others
- Minimum of two years of steady work experience, preferably in customer service
- The ability to quickly relate to a variety of people
- High School Diploma/ GED.
About: Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Patient Support Manager
Posted today
Job Viewed
Job Description
PCM (Patient Support Manager) Serenity Healthcare is seeking a Patient Support Manager. In this role, you get the opportunity to connect with patients and be part of Serenity's mission,helping patients take back their life! The primary responsibility of our Patient Support Manager (or Patient Care Manager) is to promote the right medical solution through problem solving and connection with our patients. It is crucial to provide our patients with compassion and understanding, as well as educating them on Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion therapy. Come join our team and make a difference in our patients' lives! Daily Responsibilities Ensure positive patient experience by providing support and compassion.Passionately educate our patients on the treatment options Serenity offers.Foster a positive and encouraging environment for patients and staffBe the nucleus for patient communications during and after treatments.Assist with day-to-day management of clinic operations.Qualifications High School Diploma/ GED.At least 3+ years of experience in dealing face to face with customers.Passion for helping people in a patient-centric culture.A quick learner comfortable in an innovative environment.Self-driven and motivated.Benefits of working with Serenity Competitive PayOpportunity for growth and advancementInsurance Benefits (Medical, Dental, Vision) covered at 90% for your entire familyPaid Time Off and Major Holidays Off (20 days annually)Who We Are Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative,positive, proactive, and open to opportunities for personal and professional development. *Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Patient Support Manager
Posted today
Job Viewed
Job Description
PCM (Patient Support Manager) Serenity Healthcare is seeking a Patient Support Manager. In this role, you get the opportunity to connect with patients and be part of Serenity's mission,helping patients take back their life! The primary responsibility of our Patient Support Manager (or Patient Care Manager) is to promote the right medical solution through problem solving and connection with our patients. It is crucial to provide our patients with compassion and understanding, as well as educating them on Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion therapy. Come join our team and make a difference in our patients' lives! Daily Responsibilities Ensure positive patient experience by providing support and compassion.Passionately educate our patients on the treatment options Serenity offers.Foster a positive and encouraging environment for patients and staffBe the nucleus for patient communications during and after treatments.Assist with day-to-day management of clinic operations.Qualifications High School Diploma/ GED.At least 3+ years of experience in dealing face to face with customers.Passion for helping people in a patient-centric culture.A quick learner comfortable in an innovative environment.Self-driven and motivated.Benefits of working with Serenity Competitive PayOpportunity for growth and advancementInsurance Benefits (Medical, Dental, Vision) covered at 90% for your entire familyPaid Time Off and Major Holidays Off (20 days annually)Who We Are Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative,positive, proactive, and open to opportunities for personal and professional development. *Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Patient Support Specialist
Posted today
Job Viewed
Job Description
We are looking for compassionate individuals that want to impact lives by launching a career in healthcare. No experience required. Serenity Healthcare is a rapidly growing healthcare company that is changing the way healthcare is delivered. We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
What you get:
- Paid training in TMS Therapy
- A career in healthcare with no experience
- Medical, dental and vision insurance premiums paid at 90% by Serenity Healthcare
- 20 days paid time off annually (PTO and holidays)
What you'll do:
- Provide support to our patients while they go through TMS treatment
- Create an environment of compassion, while motivating your patients to complete treatment
- Build a relationship of trust and gratitude with your patients
- Work with a highly qualified team of providers that can assist with educating and motivating your patients
Who we're looking for:
- Grounded, empathetic individuals with a desire to help others
- Minimum of two years of steady work experience, preferably in customer service
- The ability to quickly relate to a variety of people
- High School Diploma/ GED.
About Serenity: Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Patient Support Center Representative
Posted 1 day ago
Job Viewed
Job Description
This position is full time (40 hours / week), Any day of the week. Employees are required to work any of our 8-hour shift schedules during our normal business hours 8:30am-5:00pm Pacific (Department is 24 / 7). It may be necessary, given the business need, to work year - round, occasional overtime, weekends, and holidays.
We offer 6 weeks of paid on-the-job training. The hours of training will be 8:00 AM - 4:30 PM PST.
If you are located in Eastern, Central or Mountain Time Zones, you will have the flexibility to work remotely* as you take on some tough challenges.
**Primary Responsibilities:**
+ Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance.
+ Meet department standards to adherence metric.
+ Adherence metric is evaluated daily.
+ Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer.
+ Multi - task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines.
+ Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate.
+ Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues.
+ Recognizes financial, medical, and legal risks based on data collected during customer interactions and follows appropriate procedures.
+ Utilizes Optum systems to resolve customer needs such as appointments, authorizations, claims, invoices, eligibility, benefits, appeals, TARs.
+ Translates oral information into concise and accurate written documentation per guidelines.
+ Assists new or potential members in the choice of PCP and supplies general information about medical group.
+ Pages clinicians and assists Telehealth Nurses as necessary (e.g., arranging DME, transportation and HH).
+ Data enters PCP changes into the system and processes paperwork as necessary.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent experience
+ Must be 18 years of age OR older
+ 2+ years of experience with working in a customer service - based role
+ Ability to demonstrate proficiency with using Microsoft suite and other systems to include navigating multiple chat channels within Microsoft Teams
+ Ability to type at the speed of 40+ WPM
+ Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours 8:30am-5:00pm Pacific (Department is 24 / 7), including the flexibility to work year - round, occasional overtime, weekends, and holidays based on business need
**Preferred Qualifications:**
+ 1+ years of experience with working in a healthcare setting
+ Bilingual Fluency in English and Spanish
+ Experience with working in a virtual environment
+ Experience in working with multiple computer screens while speaking to customer
**Telecommuting Requirements:**
+ Reside within Eastern, Central or Mountain Time Zones
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
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Patient Support Center Representative
Posted 1 day ago
Job Viewed
Job Description
This position is full-time (40 hours/week), any day of the week. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours 8:30am - 5:00pm PST (Department is 24/7). It may be necessary, given the business need, to work year-round, occasional overtime, weekends and holidays.
We offer 6 weeks of paid on-the-job training. The hours during training will be 8:00am - 4:30pm PST. **Training will be conducted virtually from your home.**
If you are located within the Eastern, Central, or Mountain Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.
**Primary Responsibilities:**
+ Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance
+ Meet department standards to adherence metric
+ Adherence metric is evaluated daily
+ Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer
+ Multi - task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines
+ Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate
+ Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues
+ Recognizes financial, medical, and legal risks based on data collected during customer interactions and follows appropriate procedures
+ Utilizes Optum systems to resolve customer needs such as appointments, authorizations, claims, invoices, eligibility, benefits, appeals, TARs
+ Translates oral information into concise and accurate written documentation per guidelines
+ Assists new or potential members in the choice of PCP and supplies general information about medical group
+ Pages clinicians and assists Telehealth Nurses as necessary (e.g., arranging DME, transportation and HH)
+ Data enters PCP changes into the system and processes paperwork as necessary
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 2+ years of experience working in a customer service - based role
+ Ability to demonstrate proficiency using Microsoft Suite and other systems to include navigating multiple chat channels within Microsoft Teams
+ Ability to type at the speed of 40+ WPM
+ Ability to work any of our full-time (40 hours/week), 8-hour shift schedules during our normal business hours 8:30am - 5:00pm PST (Department is 24/7), including the flexibility to work year-round, occasional overtime, weekends and holidays, based on business need
**Preferred Qualifications:**
+ Bilingual fluency in English and Spanish
+ 1+ years of experience working in a healthcare setting
+ Experience working in a virtual environment
+ Experience working with multiple computer screens while speaking to customer
**Telecommuting Requirements:**
+ Reside within the Eastern, Central, OR Mountain Time Zone
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
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Rehab Patient Support Tech PRN
Posted today
Job Viewed
Job Description
Baylor Scott & White Institute for Rehabilitation - Neuro Transitional Rehabilitation
Dallas, TX
Neuro Rehab Coach
(Rehab Support Tech, Therapy Aide, Caregiver, CNA, PCT)
Hours: 6:45 p.m. - 7:15 a.m.
PRN (As Needed)
PRN Hourly Pay: $22.00 per hour
Benefits of becoming a Neuro Rehab Coach with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Flexible scheduling
- Team-oriented and collaborative culture
- A network of over 50K employees nationwide with advancement and relocation opportunities
This position functions under the direction of rehabilitation therapists and nurses to help individuals with a brain injury or spinal cord injury, regain their independence and return home. In this position you will be part of the therapy and nursing team and you will have a key role in helping patients re-learn to walk, talk, dress, cook, and manage their own medical needs. You will not do it for them.
An ideal candidate has a passion for serving and helping others, previous experience in the healthcare field as a technician or direct care provider or in school pursuing a degree in related field
On a daily basis:
- Help patients with day to day living activities such as bathing, grooming, dressing, eating, cooking, washing clothes, make their bed, loading the dishwasher, cleaning their suite, etc.
- Driving patients into the community for medical appointments, community activities
- Assisting the rehabilitation therapists with patient activities
- Assisting patients with nurse delegated tasks after completing the training we provide to ensure your competency. These tasks may include taking vital signs, medication administration, and peg tube feedings
- Additional tasks as needed
Minimum Qualifications
- Education: High School diploma or equivalent required
- Current State Driver's License in good standing required
- Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires
- Previous Neuro Transitional Rehab experience preferred
- Therapy or Rehab Aide Preferred
- Certified Nurse Assistant (CNA) or Certified Medication aide preferred
Additional Data
Equal Opportunity Employer including Disabled/Veterans