277 Baylor Scott White Health jobs in Texas
Patient Access Cordinator - Baylor Scott & White Health: All Saints Medical Center (Weekend Avail...
Posted today
Job Viewed
Job Description
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here ( for important notices that may be applicable to you.
For more information about our privacy policy, please click here ( .
**Job Details:**
Compensation:
**Job Details:**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $18 per hour. Offer $ shift differential on Weekend and Overnight shifts. (Pay increases to 20/hr).
**Work Schedule:** The work schedule for this position is weekends. Typical shift times are 4:45am - 1pm, 12:45pm - 9pm, or 8:45pm - 5am. This will be discussed during the interview
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Visitor Management Concierge is responsible for welcoming and greeting patients to the facility in a friendly, efficient, and courteous manner. This role collaborates directly with Baylor Scott and White Public Safety to ensure a safe and secure environment for all hospital entrants. Positioned at all hospital entrances, the Visitor Management Concierge is a vital part of the patient and visitor experience.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
+ Arrive and check-in all visitors, vendors, and patients, providing visible badges for their duration in the hospital.
+ Accurately enter visitor information into the hospital database while maintaining patient privacy in compliance with HIPAA and PHI standards.
+ Monitor screening equipment provided by Baylor and follow respective workflows.
+ Promptly report anything suspicious to Public Safety for further evaluation and response.
+ Assist patients and guests with inquiries, directions, and initial questions regarding the facility or services.
**Descriptive Statement(s)**
**% of Time**
Maintain an important level of vigilance, professionalism, and customer service while adhering to established safety protocols and procedures.
25%
Regulate patient and visitor access control in accordance with Towne Health and Baylor Scott and White policies.
25%
Ensure compliance with Visitor Management procedures and protocols.
25%
Monitor condition of physical area and promptly report anything below standard to management.
15%
Other duties as assigned.
10%
**The total amount of time for all functions of the job**
**100%**
**QUALIFICATIONS**
**Education:**
+ High School diploma or general education degree (GED) preferred
**Required Licensure, Certification, etc.:**
+ Must be at least 18 years of age and be able to pass a criminal background and drug screen
+ Must obtain immunizations and medical tests as required by Baylor Scott and White.
**Work Experience:**
+ Related customer service experience and/or training; OR equivalent combination of education and experience
**Knowledge & Skills:**
+ Knowledge of principles and processes for providing customers and personal services.
+ Ability to read and write standard English language
+ Ability to multitask
+ Ability to prioritize tasks and remain calm in stressful situations
+ Ability to de-escalate and remain calm in stressful situations
+ Ability to work independently
+ Ability to perform general typing and and/or basic computer skills
+ Ability to remain calm and composed under pressure
+ Strong communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds
+ Attention to detail and consistent adherence to safety protocols
**SCOPE**
**Authority to Act:**
Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
Performs duties with little direction given, operating from established directions and instructions. Decisions are made within general Town Parke policy constraints but occasionally require independent decision making.
**Budget Responsibility:**
The employee has control over resources available only.
The employee has control over a department(s) budget.
The employee has authority to develop. Manage and control a department(s) budget.
The employee has authority to make financial decisions on behalf of TP.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
+ Required to work varying shifts, including nights, weekends, and holidays as assigned.
+ Must be able to work in inclement weather and various weather extremes.
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
The majority of work will be performed in climate-controlled environment; but may be exposed to inclement weather and varying degrees of temperatures on occasion.
**Travel**
Travel of up to 0% may be required.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Patient Support Agent
Posted today
Job Viewed
Job Description
Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly.
The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers.
Job Responsibilities
- Communicates in a cordial, professional manner with patients via phone.
- Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider.
- Logs all patient communication within patient chart during or after patient call.
- Fills patient cancellation slots efficiently in keeping schedules booked for the providers.
- Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients’ experience.
- Updates computer referring physician data base, as needed.
- Works with online scheduling system and EHR.
- Verifies patient data and insurance to ensure it is updated for accurate billings.
- Responds to patient concerns or refers to leadership as needed.
Education and Experience
- High school diploma or equivalent, preferred
- Call Center, Customer Service or other related experience, preferred
- Bilingual (English/Spanish), required
Knowledge, Skills & Abilities
- Customer Service
- Possesses medical knowledge as it relates to patient coordination of ophthalmic care.
- Ability to utilize a desktop computer, keyboard, mouse and headset
- Acquainted with common ocular symptoms and complaints
Physical Requirements
- Sitting for extended periods of time
- Requires using hands to handle, control, or feel objects, tools, or controls
- Requires repetitive movement
PI5d906c06a
Patient Support Agent
Posted today
Job Viewed
Job Description
Description: Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly. The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers. Job Responsibilities * Communicates in a cordial, professional manner with patients via phone. * Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider. * Logs all patient communication within patient chart during or after patient call. * Fills patient cancellation slots efficiently in keeping schedules booked for the providers. * Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience. * Updates computer referring physician data base, as needed. * Works with online scheduling system and EHR. * Verifies patient data and insurance to ensure it is updated for accurate billings. * Responds to patient concerns or refers to leadership as needed. Requirements: Education and Experience * High school diploma or equivalent, preferred * Call Center, Customer Service or other related experience, preferred * Bilingual (English/Spanish), required Knowledge, Skills & Abilities * Customer Service * Possesses medical knowledge as it relates to patient coordination of ophthalmic care. * Ability to utilize a desktop computer, keyboard, mouse and headset * Acquainted with common ocular symptoms and complaints Physical Requirements * Sitting for extended periods of time * Requires using hands to handle, control, or feel objects, tools, or controls * Requires repetitive movement PI3986df16337b-
Patient Support Representative
Posted 1 day ago
Job Viewed
Job Description
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
We help our patients by:
- Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
- Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
- Communicating, clearly and effectively both orally and in writing
Must be:
- Self-motivated, dependable and adaptable
- Organized and have strong time-management skills
- Able to follow all HIPAA, state and federal guidelines
- Knowledgeable of office equipment including, phone, fax, computers and email
- Bilingual (Spanish) a plus
Past experience desired, not required:
- Medicaid experience
- Work in hospital or medical office setting
- Insurance verification
- Social Services and/or Patient Advocate
- Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)
We offer a robust employee benefits package, including, not limited to:
- Medical, Dental, Vision
- Paid Holidays and Paid Time Off
- Life, Personal Accident and Disability Insurance
- 401K retirement plan
- Flexible Spending Accounts
- Employee Referral Bonus Program
- Discounts on hotels, vacations, car rentals
- Immediate access to 24/7 Telehealth service
Patient Support Manager
Posted 1 day ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
PCM (Patient Support Manager)Serenity Healthcare is seeking a Patient Support Manager. In this role, you get the opportunity to connect with patients and be part of Serenitys mission, helping patients take back their lives! The primary responsibility of our Patient Support Manager (or Patient Care Manager) is to promote the right medical solutions through problem solving and connection with our patients. It is crucial to provide our patients with compassion and understanding, as well as educating them on Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion therapy. Come join our team and make a difference in our patients lives!
Daily Responsibilities- Ensure positive patient experience by providing support and compassion.
- Passionately educate our patients on the treatment options Serenity offers.
- Foster a positive and encouraging environment for patients and staff.
- Be the nucleus for patient communications during and after treatments.
- Assist with day-to-day management of clinic operations.
- High School Diploma/GED.
- At least 3+ years of experience in dealing face-to-face with customers.
- Passion for helping people in a patient-centric culture.
- A quick learner comfortable in an innovative environment.
- Self-driven and motivated.
- Competitive Pay
- Opportunity for growth and advancement
- Insurance Benefits (Medical, Dental, Vision) covered at 90% for your entire family
- Paid Time Off and Major Holidays Off (20 days annually)
Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunities for personal and professional development.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Additional Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Mental Health Care
#J-18808-Ljbffr
Patient Support Ambassador
Posted today
Job Viewed
Job Description
**Introduction**
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Patient Support Ambassador Medical City McKinney
**Benefits**
Medical City McKinney, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
We are seeking a Patient Support Ambassador for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
**Job Summary and Qualifications**
Food Service Workers/FNS Trayline Worker in our Food and Nutrition Services department may perform assigned duties in one or more of the following areas: Cafeteria Server, Catering, Cold Production, Porter, Tray line Support, Late Tray Delivery, Storeroom Clerk and/or Floor Stock Attendant. All FANS team members adhere to food safety, food handling, and sanitation procedures. The hospital dining schedule features hours and shifts that create a great work - life balance. Your food service experience and commitment to service, safety and professionalism will contribute to a positive experience for our patients, visitors and colleagues.
**What You Will Do In This Role**
You will serve cafeteria meals and ensure guest satisfaction.
You will maintain dining room and beverage area in a neat and sanitary manner.
You will replenish food items and ensure product is stocked to appropriate levels.
You will properly store food by adhering to food safety policies and procedures.
You will accurately complete all reports, cleaning checklists and temperature logs.
You will remove trash from the cafeteria and main kitchen according to schedule and as needed.
**What Qualifications You Will Need**
+ Food Handlers Permit must be obtained within 15 days of employment start date
Medical City McKinney opened its doors more than 90 years ago. We are a 285+ bed acute care hospital. We serve the residents of McKinney and northern Collin County. Our main campus is a Level III Trauma Center. We provide emergency services at our main campus and at Medical City ER Stonebridge. We have cardiovascular and neurological services. We offer general surgery, orthopedics and women's services. Additionally, a Level II neonatal intensive care unit and behavioral health services. Medical City McKinney is a Primary Stroke Center. We are also a stroke rehabilitation center. We are certified by The Joint Commission for total hip and total knee replacement. We are a part of the Medical City network of hospitals. Patients are ensured access to medical experts and advanced healthcare innovations across the network.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Patient Support Ambassador opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Patient Support Center Representative
Posted today
Job Viewed
Job Description
Be The First To Know
About the latest Baylor scott white health Jobs in Texas !
Bilingual Patient Support Representative
Posted today
Job Viewed
Job Description
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
We help our patients by:
- Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
- Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
- Communicating, clearly and effectively both orally and in writing
Must be:
- Self-motivated, dependable and adaptable
- Organized and have strong time-management skills
- Able to follow all HIPAA, state and federal guidelines
- Knowledgeable of office equipment including, phone, fax, computers and email
- Bilingual (Spanish) a required
Past experience desired, not required:
- Medicaid experience
- Work in hospital or medical office setting
- Insurance verification
- Social Services and/or Patient Advocate
- Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)
We offer a robust employee benefits package, including, not limited to:
- Medical, Dental, Vision
- Paid Holidays and Paid Time Off
- Life, Personal Accident and Disability Insurance
- 401K retirement plan
- Flexible Spending Accounts
- Employee Referral Bonus Program
- Discounts on hotels, vacations, car rentals
- Immediate access to 24/7 Telehealth service
Bilingual Patient Support Representative
Posted 1 day ago
Job Viewed
Job Description
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
We help our patients by:
- Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
- Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
- Communicating, clearly and effectively both orally and in writing
Must be:
- Self-motivated, dependable and adaptable
- Organized and have strong time-management skills
- Able to follow all HIPAA, state and federal guidelines
- Knowledgeable of office equipment including, phone, fax, computers and email
- Bilingual (Spanish) required
Past experience desired, not required:
- Medicaid experience
- Work in hospital or medical office setting
- Insurance verification
- Social Services and/or Patient Advocate
- Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)
We offer a robust employee benefits package, including, not limited to:
- Medical, Dental, Vision
- Paid Holidays and Paid Time Off
- Life, Personal Accident and Disability Insurance
- 401K retirement plan
- Flexible Spending Accounts
- Employee Referral Bonus Program
- Discounts on hotels, vacations, car rentals
- Immediate access to 24/7 Telehealth service